feat: add campaign context to Captain v2 prompts (#13644)

Co-authored-by: Aakash Bakhle <48802744+aakashb95@users.noreply.github.com>

enterprise/app/models/concerns/agentable.rb

@@ -19,9 +19,11 @@ module Concerns::Agentable
       state = context.context[:state] || {}
       conversation_data = state[:conversation] || {}
       contact_data = state[:contact] || {}
+      campaign_data = state[:campaign] || {}
       enhanced_context = enhanced_context.merge(
         conversation: conversation_data,
-        contact: contact_data
+        contact: contact_data,
+        campaign: campaign_data
       )
     end
 

enterprise/app/services/captain/assistant/agent_runner_service.rb

@@ -16,6 +16,8 @@ class Captain::Assistant::AgentRunnerService
     custom_attributes additional_attributes
   ].freeze
 
+  CAMPAIGN_STATE_ATTRIBUTES = %i[id title message campaign_type description].freeze
+
   def initialize(assistant:, conversation: nil, callbacks: {})
     @assistant = assistant
     @conversation = conversation
@@ -129,6 +131,7 @@ class Captain::Assistant::AgentRunnerService
       state[:conversation] = @conversation.attributes.symbolize_keys.slice(*CONVERSATION_STATE_ATTRIBUTES)
       state[:channel_type] = @conversation.inbox&.channel_type
       state[:contact] = @conversation.contact.attributes.symbolize_keys.slice(*CONTACT_STATE_ATTRIBUTES) if @conversation.contact
+      state[:campaign] = @conversation.campaign.attributes.symbolize_keys.slice(*CAMPAIGN_STATE_ATTRIBUTES) if @conversation.campaign
     end
 
     state

enterprise/lib/captain/prompts/assistant.liquid

@@ -8,7 +8,7 @@ You are {{name}}, a helpful and knowledgeable assistant. Your role is to primari
 
 Don't digress away from your instructions, and use all the available tools at your disposal for solving customer issues. If you are to state something factual about {{product_name}} ensure you source that information from the FAQs only. Use the `captain--tools--faq_lookup` tool for this.
 
-{% if conversation || contact -%}
+{% if conversation || contact || campaign.id -%}
 # Current Context
 
 Here's the metadata we have about the current conversation and the contact associated with it:
@@ -20,6 +20,10 @@ Here's the metadata we have about the current conversation and the contact assoc
 {% if contact -%}
 {% render 'contact' %}
 {% endif -%}
+
+{% if campaign.id -%}
+{% render 'campaign' %}
+{% endif -%}
 {% endif -%}
 
 {% if response_guidelines.size > 0 -%}

enterprise/lib/captain/prompts/scenario.liquid

@@ -8,7 +8,7 @@ You are a specialized agent called "{{ title }}", your task is to handle the fol
 
 If you believe the user's request is not within the scope of your role, you can assign this conversation back to the orchestrator agent using the `handoff_to_{{ assistant_name }}` tool
 
-{% if conversation || contact %}
+{% if conversation || contact || campaign.id %}
 # Current Context
 
 Here's the metadata we have about the current conversation and the contact associated with it:
@@ -20,6 +20,10 @@ Here's the metadata we have about the current conversation and the contact assoc
 {% if contact -%}
 {% render 'contact' %}
 {% endif -%}
+
+{% if campaign.id -%}
+{% render 'campaign' %}
+{% endif -%}
 {% endif -%}
 
 

enterprise/lib/captain/prompts/snippets/campaign.liquid

@@ -0,0 +1,8 @@
+# Campaign Context
+This conversation was initiated in response to a campaign message.
+- Campaign: {{ campaign.title }}
+- Type: {{ campaign.campaign_type }}
+{% if campaign.description -%}
+- Description: {{ campaign.description }}
+{% endif -%}
+- Original Message Sent: {{ campaign.message }}