chore: Bring updated translations (#2945)

2021-09-03 15:48:24 +05:30
parent ff1625708e
commit b866c54ad5
401 changed files with 7367 additions and 2040 deletions
--- a/config/locales/ar.yml
+++ b/config/locales/ar.yml
@@ -47,7 +47,8 @@ ar:
      status:
        resolved: "تم تحديث حالة المحادثة لـ\"مغلقة\" بواسطة %{user_name}"
        open: "تم إعادة فتح المحادثة بواسطة %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "تم وضع علامة على المحادثة كمحلولة من قبل بالنظام بسبب %{duration} أيام من عدم النشاط"
      assignee:
        self_assigned: "%{user_name} تم تعيينه تلقائياً لهذه المحادثة"
@@ -70,6 +71,8 @@ ar:
    reply:
      email_subject: "رسائل جديدة في هذه المحادثة"
      transcript_subject: "نص المحادثة"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/ca.yml
+++ b/config/locales/ca.yml
@@ -47,7 +47,8 @@ ca:
      status:
        resolved: "La conversa va ser marcada com resolta per %{user_name}"
        open: "La conversa es va reobrir per %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "El sistema ha marcat que la conversa s'ha resolt a causa de %{duration} dies d'inactivitat"
      assignee:
        self_assigned: "%{user_name} s'ha auto assignat aquesta conversa"
@@ -70,6 +71,8 @@ ca:
    reply:
      email_subject: "Missatges nous en aquesta conversa"
      transcript_subject: "Transcripció de conversa"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/cs.yml
+++ b/config/locales/cs.yml
@@ -30,9 +30,9 @@ cs:
  reports:
    period: Reporting period %{since} to %{until}
    agent_csv:
-      agent_name: Agent name
+      agent_name: Jméno agenta
      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
+      avg_first_response_time: Prům. doba první odpovědi (minuty)
      avg_resolution_time: Avg resolution time (Minutes)
  notifications:
    notification_title:
@@ -47,7 +47,8 @@ cs:
      status:
        resolved: "Konverzace byla vyřešena uživatelem %{user_name}"
        open: "Konverzace byla znovu otevřena uživatelem %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -66,10 +67,12 @@ cs:
      greeting_message_body: "%{account_name} typically replies in a few hours."
      ways_to_reach_you_message_body: "Dejte týmu způsob, jak se k vám dostat."
      email_input_box_message_body: "Dostat upozornění e-mailem"
-      csat_input_message_body: "Please rate the conversation"
+      csat_input_message_body: "Ohodnoťte prosím konverzaci"
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Přepis konverzace"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/da.yml
+++ b/config/locales/da.yml
@@ -47,7 +47,8 @@ da:
      status:
        resolved: "Samtalen blev markeret som løst af %{user_name}"
        open: "Samtalen blev genåbnet af %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Samtalen blev markeret som løst af systemet på grund af %{duration} dages inaktivitet"
      assignee:
        self_assigned: "%{user_name} selv-tildelte denne samtale"
@@ -70,6 +71,8 @@ da:
    reply:
      email_subject: "Nye beskeder i denne samtale"
      transcript_subject: "Samtaleudskrift"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/de.yml
+++ b/config/locales/de.yml
@@ -28,18 +28,18 @@ de:
      email_already_exists: "Sie haben sich bereits für ein Konto bei %{email} angemeldet."
      failed: Anmeldung gescheitert
  reports:
-    period: Berichtszeitraum %{since} bis %{until}
+    period: Berichtszeitraum von %{since} bis %{until}
    agent_csv:
      agent_name: Agentenname
-      conversations_count: Anzahl Unterhaltungen
+      conversations_count: Anzahl Gespräche
      avg_first_response_time: Durchschnittliche Reaktionszeit (Minuten)
      avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
  notifications:
    notification_title:
-      conversation_creation: "[Neue Unterhaltung] - #%{display_id} wurde in %{inbox_name} erstellt"
+      conversation_creation: "[Neues Gespräch] - #%{display_id} wurde in %{inbox_name} erstellt"
      conversation_assignment: "[Ihnen zugewiesen] - #%{display_id} wurde Ihnen zugewiesen"
      assigned_conversation_new_message: "[Neue Nachricht] - #%{display_id} %{content}"
-      conversation_mention: "Sie wurden in der Unterhaltung [ID - %{display_id}] von %{name} erwähnt"
+      conversation_mention: "Sie wurden in dem Gespräch [ID - %{display_id}] von %{name} erwähnt"
  conversations:
    messages:
      deleted: Diese Nachricht wurde gelöscht
@@ -47,10 +47,11 @@ de:
      status:
        resolved: "Das Gespräch wurde von gelöst gelöst %{user_name}"
        open: "Das Gespräch wurde von wieder eröffnet %{user_name}"
-        bot: "Unterhaltung wurde von %{user_name} an Bot übertragen"
-        auto_resolved: "Unterhaltung wurde vom System aufgrund von %{duration} Tagen Inaktivität gelöst"
+        pending: "Das Gespräch wurde von %{user_name} als ausstehend markiert"
+        snoozed: "Das Gespräch wurde von %{user_name} zur Erinnerung markiert"
+        auto_resolved: "Das Gespräch wurde vom System aufgrund von %{duration} Tagen Inaktivität gelöst"
      assignee:
-        self_assigned: "%{user_name} hat sich diese Unterhaltung selbst zugewiesen"
+        self_assigned: "%{user_name} hat sich dieses Gespräch selbst zugewiesen"
        assigned: "%{user_name} von %{assignee_name} zugewiesen"
        removed: "Gespräch nicht zugewiesen von %{user_name}"
      team:
@@ -60,8 +61,8 @@ de:
      labels:
        added: "%{user_name} hat %{labels} hinzugefügt"
        removed: "%{user_name} hat %{labels} entfernt"
-      muted: "%{user_name} hat die Unterhaltung stumm geschaltet"
-      unmuted: "%{user_name} hat die Unterhaltung laut gestellt"
+      muted: "%{user_name} hat das Gespräch stumm geschaltet"
+      unmuted: "%{user_name} hat das Gespräch laut gestellt"
    templates:
      greeting_message_body: "%{account_name} antwortet in der Regel in wenigen Stunden."
      ways_to_reach_you_message_body: "Geben Sie dem Team einen Weg, Sie zu erreichen."
@@ -69,7 +70,9 @@ de:
      csat_input_message_body: "Bitte bewerte die Unterhaltung"
    reply:
      email_subject: "Neue Nachrichten in dieser Unterhaltung"
-      transcript_subject: "Konversations-Protokoll"
+      transcript_subject: "Gesprächsprotokoll"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/el.yml
+++ b/config/locales/el.yml
@@ -47,7 +47,8 @@ el:
      status:
        resolved: "Η συνομιλία έχει επιλυθεί από τον %{user_name}"
        open: "Έγινε επαναφορά της συνομιλίας από τον %{user_name}"
-        bot: "Η συνομιλία μεταφέρθηκε στο bot από τον/την %{user_name}"
+        pending: "Η συνομιλία επισημάνθηκε ως εκκρεμής από τον %{user_name}"
+        snoozed: "Η συνομιλία σημάνθηκε ως \"καθυστερημένη\" (snoozed) από τον %{user_name}"
        auto_resolved: "Η συνομιλία σημάνθηκε επιλυθείσα από το σύστημα με την παρέλευση %{duration} ημερών άνευ δραστηριότητας"
      assignee:
        self_assigned: "Ο χρήστης %{user_name} ανέλαβε αυτήν την συνομιλία"
@@ -66,10 +67,12 @@ el:
      greeting_message_body: "Στον λογαριασμό %{account_name} τυπικά έχετε απάντηση σε μερικές ώρες."
      ways_to_reach_you_message_body: "Δώστε στην ομάδα ένα τρόπο να φτάσει σε σας."
      email_input_box_message_body: "Ειδοποιηθείτε με email"
-      csat_input_message_body: "Please rate the conversation"
+      csat_input_message_body: "Παρακαλώ αξιολογήστε τη συνομιλία"
    reply:
      email_subject: "νέα μηνύματα σε αυτήν την συνομιλία"
      transcript_subject: "Μεταγραφή Συνομιλίας"
+    survey:
+      response: "Παρακαλώ αξιολογήστε αυτήν την συνομιλία, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/es.yml
+++ b/config/locales/es.yml
@@ -47,7 +47,8 @@ es:
      status:
        resolved: "La conversación fue marcada por %{user_name}"
        open: "La conversación fue reabierta por %{user_name}"
-        bot: "La conversación fue transferida al botón por %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "La conversación fue marcada por el sistema debido a %{duration} días de inactividad"
      assignee:
        self_assigned: "%{user_name} auto-asignado a esta conversación"
@@ -70,6 +71,8 @@ es:
    reply:
      email_subject: "Nuevos mensajes en esta conversación"
      transcript_subject: "Transcripción de la conversación"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/fa.yml
+++ b/config/locales/fa.yml
@@ -30,7 +30,7 @@ fa:
  reports:
    period: زمان گزارش از %{since} تا %{until}
    agent_csv:
-      agent_name: اسم اپراتور
+      agent_name: اسم ایجنت
      conversations_count: Conversations count
      avg_first_response_time: Avg first response time (Minutes)
      avg_resolution_time: Avg resolution time (Minutes)
@@ -45,9 +45,10 @@ fa:
      deleted: این پیام حذف شد
    activity:
      status:
-        resolved: "مکالمه توسط اپراتور %{user_name} حل شده، اعلام شده بود"
-        open: "گفتگو توسط اپراتور %{user_name} مجددا باز شده بود"
-        bot: "گفتگو توسط %{user_name} به ربات منتقل شد"
+        resolved: "مکالمه توسط ایجنت %{user_name} حل شده، اعلام شده بود"
+        open: "گفتگو توسط ایجنت %{user_name} مجددا باز شده بود"
+        pending: "مکالمه توسط %{user_name} به عنوان معلق علامت گذاری شد"
+        snoozed: "مکالمه توسط %{user_name} به تعویق افتاد"
        auto_resolved: "به دلیل %{duration} روز عدم فعالیت ، مکالمه توسط سیستم بسته شد"
      assignee:
        self_assigned: "%{user_name} این مکالمه را به خود اختصاص داد"
@@ -55,8 +56,8 @@ fa:
        removed: "گفتگو توسط اپراتور %{user_name} به وضعیت اختصاص داده نشده تغییر یافت"
      team:
        assigned: "%{user_name} گفتگو را به %{team_name} اختصاص داد"
-        assigned_with_assignee: "Assigned to %{assignee_name} via %{team_name} by %{user_name}"
-        removed: "Unassigned from %{team_name} by %{user_name}"
+        assigned_with_assignee: "از طرف %{user_name} به تیم %{team_name} و ایجنت %{assignee_name} اختصاص داده شده است"
+        removed: "اختصاص داده نشده از %{team_name} توسط %{user_name}"
      labels:
        added: "%{user_name}، %{labels} را اضافه کرد"
        removed: "%{user_name}، %{labels} را حذف کرد"
@@ -66,10 +67,12 @@ fa:
      greeting_message_body: "%{account_name} معمولا ظرف مدت کوتاهی پاسخ می‌دهد."
      ways_to_reach_you_message_body: "راهی برای ارتباط گرفتن تیم با شما قرار دهید"
      email_input_box_message_body: "پیام جدیدی به این گفتگو اضافه شده است"
-      csat_input_message_body: "Please rate the conversation"
+      csat_input_message_body: "لطفاً به مکالمه امتیاز دهید"
    reply:
      email_subject: "پیام‌های جدید در این مکالمه"
      transcript_subject: "متن مکالمه"
+    survey:
+      response: "لطفاً به مکالمه امتیاز دهید %{link}"
  integration_apps:
    slack:
      name: "Slack"
@@ -79,7 +82,7 @@ fa:
      description: "رویدادهای Webhook اطلاعات واقعی در مورد آنچه در حساب شما اتفاق می افتد را به شما ارائه می دهند. برای برقراری ارتباط رویدادها با برنامه های مورد علاقه خود مانند Slack یا Github می توانید از وب بوک ها استفاده کنید. برای تنظیم webhooks خود روی تنظیمات کلیک کنید."
    dialogflow:
      name: "Dialogflow"
-      description: "Build chatbots using Dialogflow and connect them to your inbox quickly. Let the bots handle the queries before handing them off to a customer service agent."
+      description: "با استفاده از Dialogflow ربات های چت بسازید و آنها را به سرعت به صندوق ورودی خود متصل کنید. شما به ربات ها اجازه میدهید قبل از اتصال به اپراتور ، ربات با مشتری صحبت کند."
    fullcontact:
-      name: "Fullcontact"
-      description: "FullContact integration helps to enrich visitor profiles. Identify the users as soon as they share their email address and offer them tailored customer service. Connect your FullContact to your account by sharing the FullContact API Key."
+      name: "تماس کامل"
+      description: "ادغام FullContact به غنی سازی پروفایل بازدیدکنندگان کمک می کند. به محض به اشتراک گذاشتن آدرس ایمیل کاربران ، آنها را شناسایی کرده و به آنها خدمات مشتری مناسب ارائه دهید. با به اشتراک گذاشتن کلید APC FullContact ، حساب FullContact خود را به حساب خود وصل کنید."
--- a/config/locales/fi.yml
+++ b/config/locales/fi.yml
@@ -30,24 +30,25 @@ fi:
  reports:
    period: Raportointijakso %{since} – %{until}
    agent_csv:
-      agent_name: Edustajan nimi
-      conversations_count: Keskustelumäärä
-      avg_first_response_time: Keskiverto ensimmäinen vastausaika (Minuuteissa)
-      avg_resolution_time: Keskiverto aika ratkaisuun (Minuuteissa)
+      agent_name: Agent name
+      conversations_count: Conversations count
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
  notifications:
    notification_title:
-      conversation_creation: "[Uusi keskustelu] - #%{display_id} on luotu kansiossa %{inbox_name}"
-      conversation_assignment: "[Keskustelu määrätty sinulle] - #%{display_id} on määrätty sinulle"
-      assigned_conversation_new_message: "[Uusi viesti] - #%{display_id} %{content}"
-      conversation_mention: "%{name} mainitsi sinut keskutelussa [ID - %{display_id}]"
+      conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"
+      conversation_assignment: "[Assigned to you] - #%{display_id} has been assigned to you"
+      assigned_conversation_new_message: "[New message] - #%{display_id} %{content}"
+      conversation_mention: "You have been mentioned in conversation [ID - %{display_id}] by %{name}"
  conversations:
    messages:
-      deleted: Tämä viesti on poistettu
+      deleted: This message was deleted
    activity:
      status:
        resolved: "%{user_name} merkitsi keskustelun ratkaistuksi"
        open: "%{user_name} uudelleenavasi keskustelun"
-        bot: "Keskustelu on siirretty botille käyttäjän %{user_name} toimesta"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Keskustelu merkittiin ratkaistuksi automaattisesti, sillä on kulunut %{duration} päivää viimeisestä viestistä"
      assignee:
        self_assigned: "%{user_name} ilmottautui keskusteluun"
@@ -55,8 +56,8 @@ fi:
        removed: "%{user_name} poistui keskustelusta"
      team:
        assigned: "Delegoitu edustajalle %{team_name} edustajan %{user_name} toimesta"
-        assigned_with_assignee: "Määrrätty edustaja %{assignee_name} tiimin %{team_name} käyttäjän %{user_name} toimesta"
-        removed: "Poistettu tiimistä %{team_name} käyttäjän %{user_name} toimesta"
+        assigned_with_assignee: "Assigned to %{assignee_name} via %{team_name} by %{user_name}"
+        removed: "Unassigned from %{team_name} by %{user_name}"
      labels:
        added: "%{user_name} lisäsi tunnisteet %{labels}"
        removed: "%{user_name} poisti tunnisteet %{labels}"
@@ -66,10 +67,12 @@ fi:
      greeting_message_body: "%{account_name} vastaa tyypillisesti muutamassa tunnissa."
      ways_to_reach_you_message_body: "Anna tiimillemme tapa tavoittaa sinut."
      email_input_box_message_body: "Saa ilmoitus sähköpostitse"
-      csat_input_message_body: "Arvostele tämä keskustelu"
+      csat_input_message_body: "Please rate the conversation"
    reply:
      email_subject: "Uusia viestejä"
      transcript_subject: "Keskustelukopio"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
@@ -79,7 +82,7 @@ fi:
      description: "Webhook-tapahtumat antavat sinulle reaaliaikaista tietoa siitä, mitä Chatwoot-tililläsi tapahtuu. Voit käyttää webhookeja ja välittää tapahtumat suosikkiohjelmillesi, kuten Slackiin tai Githubiiin. Klikkaa \"Määrittele\" määrittääksesi webhookisi."
    dialogflow:
      name: "Dialogflow"
-      description: "Rakenna chatbotteja käyttäen Dialogflow-alustaa ja yhdistä ne kansioosi nopeasti. Anna bottien käsitellä kyselyt ennen kuin ne siirretään edustajalle."
+      description: "Build chatbots using Dialogflow and connect them to your inbox quickly. Let the bots handle the queries before handing them off to a customer service agent."
    fullcontact:
      name: "Fullcontact"
-      descriptioN: "FullContact-integraatio auttaa rikastuttamaan kävijöiden profiileja. Tunnista käyttäjät heti kun he jakavat sähköpostiosoitteensa ja tarjoa heille räätälöityä asiakaspalvelua. Yhdistä FullContact tiliisi jakamalla FulLContact API-avain."
+      description: "FullContact integration helps to enrich visitor profiles. Identify the users as soon as they share their email address and offer them tailored customer service. Connect your FullContact to your account by sharing the FullContact API Key."
--- a/config/locales/fr.yml
+++ b/config/locales/fr.yml
@@ -47,7 +47,8 @@ fr:
      status:
        resolved: "La conversation a été marquée résolue par %{user_name}"
        open: "La conversation a été ré-ouverte par %{user_name}"
-        bot: "La conversation a été transférée au robot par %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "La conversation a été marquée comme résolue par le système en raison de %{duration} jours d'inactivité"
      assignee:
        self_assigned: "%{user_name} s'est auto-assigné cette conversation"
@@ -70,6 +71,8 @@ fr:
    reply:
      email_subject: "Nouveaux messages dans cette conversation"
      transcript_subject: "Transcription de conversation"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/he.yml
+++ b/config/locales/he.yml
@@ -47,7 +47,8 @@ he:
      status:
        resolved: "Conversation was marked resolved by %{user_name}"
        open: "Conversation was reopened by %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ he:
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/hi.yml
+++ b/config/locales/hi.yml
@@ -47,7 +47,8 @@ hi:
      status:
        resolved: "Conversation was marked resolved by %{user_name}"
        open: "Conversation was reopened by %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ hi:
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/hu.yml
+++ b/config/locales/hu.yml
@@ -47,7 +47,8 @@ hu:
      status:
        resolved: "A beszélgetést lezárta %{user_name}"
        open: "A beszélgetést újranyitotta %{user_name}"
-        bot: "A beszélgetés áthelyezve bothoz %{user_name} által"
+        pending: "A beszélgetést %{user_name} folyamatban lévőnek jelölte"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "A beszélgetést lezárta a rendszer mivel %{duration} napja inaktív volt"
      assignee:
        self_assigned: "%{user_name} magára osztotta ezt a beszélgetést"
@@ -66,10 +67,12 @@ hu:
      greeting_message_body: "%{account_name} általában néhány órán belül válaszol."
      ways_to_reach_you_message_body: "Adj egy elérhetőséget hogy megkereshessenek."
      email_input_box_message_body: "E-mail értesítés kérése"
-      csat_input_message_body: "Please rate the conversation"
+      csat_input_message_body: "Kérlek értékeld a beszélgetést"
    reply:
      email_subject: "Új üzenet a beszélgetésben"
      transcript_subject: "Beszélgetés kivonat"
+    survey:
+      response: "Kérlek értékeld a beszélgetést, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/id.yml
+++ b/config/locales/id.yml
@@ -47,7 +47,8 @@ id:
      status:
        resolved: "Percakapan ditandai selesai oleh %{user_name}"
        open: "Percakapan telah dibuka kembali oleh %{user_name}"
-        bot: "Percakapan ditransfer ke bot oleh %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Percakapan ditandai terselesaikan oleh sistem karena tidak ada aktifitas dalam %{duration} hari"
      assignee:
        self_assigned: "%{user_name} menetapkan sendiri percakapan ini"
@@ -70,6 +71,8 @@ id:
    reply:
      email_subject: "Pesan baru pada percakapan ini"
      transcript_subject: "Transkrip Percakapan"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/it.yml
+++ b/config/locales/it.yml
@@ -47,7 +47,8 @@ it:
      status:
        resolved: "Conversazione segnata da %{user_name}"
        open: "La conversazione è stata riaperta da %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ it:
    reply:
      email_subject: "Nuovi messaggi in questa conversazione"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/ja.yml
+++ b/config/locales/ja.yml
@@ -47,7 +47,8 @@ ja:
      status:
        resolved: "会話は %{user_name} によって解決済みになりました"
        open: "%{user_name} によって会話が再開されました"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} がこの会話を自身で割り当てました"
@@ -70,6 +71,8 @@ ja:
    reply:
      email_subject: "この会話に新着メッセージがあります"
      transcript_subject: "会話の記録"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/ko.yml
+++ b/config/locales/ko.yml
@@ -47,7 +47,8 @@ ko:
      status:
        resolved: "Conversation was marked resolved by %{user_name}"
        open: "Conversation was reopened by %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ ko:
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/ml.yml
+++ b/config/locales/ml.yml
@@ -47,7 +47,8 @@ ml:
      status:
        resolved: "സംഭാഷണം %{user_name} പരിഹരിച്ചതായി അടയാളപ്പെടുത്തി"
        open: "സംഭാഷണം %{user_name} വീണ്ടും തുറന്നു"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ ml:
    reply:
      email_subject: "ഈ സംഭാഷണത്തിലെ പുതിയ സന്ദേശങ്ങൾ"
      transcript_subject: "സംഭാഷണ ട്രാൻസ്ക്രിപ്റ്റ്"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/ne.yml
+++ b/config/locales/ne.yml
@@ -47,7 +47,8 @@ ne:
      status:
        resolved: "Conversation was marked resolved by %{user_name}"
        open: "Conversation was reopened by %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ ne:
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/nl.yml
+++ b/config/locales/nl.yml
@@ -47,7 +47,8 @@ nl:
      status:
        resolved: "Gesprek werd gemarkeerd door %{user_name}"
        open: "Gesprek werd heropend door %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ nl:
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/no.yml
+++ b/config/locales/no.yml
@@ -47,7 +47,8 @@
      status:
        resolved: "Samtale ble løst av %{user_name}"
        open: "Samtalen ble gjenåpnet av %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Samtale ble automatisk merket løst på grunn av %{duration} dager med inaktivitet"
      assignee:
        self_assigned: "%{user_name} tilordnet seg denne samtalen"
@@ -70,6 +71,8 @@
    reply:
      email_subject: "Nye meldinger i denne samtalen"
      transcript_subject: "Kopi av samtale"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/pl.yml
+++ b/config/locales/pl.yml
@@ -47,7 +47,8 @@ pl:
      status:
        resolved: "Rozmowa została oznaczona przez %{user_name}"
        open: "Rozmowa została ponownie otwarta przez %{user_name}"
-        bot: "Rozmowa została przeniesiona do bota przez %{user_name}"
+        pending: "Rozmowa została oznaczona jako oczekująca przez %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Rozmowa została oznaczona przez system jako rozwiązana z powodu %{duration} dni bezczynności"
      assignee:
        self_assigned: "%{user_name} przypisał się do tej rozmowy"
@@ -70,6 +71,8 @@ pl:
    reply:
      email_subject: "Nowe wiadomości w tej dyskusji"
      transcript_subject: "Transkrypcja rozmowy"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/pt.yml
+++ b/config/locales/pt.yml
@@ -28,58 +28,61 @@ pt:
      email_already_exists: "Você já se inscreveu para uma conta com %{email}"
      failed: Falha na inscrição
  reports:
-    period: Reporting period %{since} to %{until}
+    period: Período do relatório de %{since} a %{until}
    agent_csv:
-      agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      agent_name: Nome do agente
+      conversations_count: Número de conversas
+      avg_first_response_time: Média do tempo de resposta (minutos)
+      avg_resolution_time: Média do tempo de resolução (minutos)
  notifications:
    notification_title:
-      conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"
-      conversation_assignment: "[Assigned to you] - #%{display_id} has been assigned to you"
-      assigned_conversation_new_message: "[New message] - #%{display_id} %{content}"
-      conversation_mention: "You have been mentioned in conversation [ID - %{display_id}] by %{name}"
+      conversation_creation: "[Nova conversa] - #%{display_id} foi criada em %{inbox_name}"
+      conversation_assignment: "[Atribuído a si] - #%{display_id} foi-lhe atribuído"
+      assigned_conversation_new_message: "[Nova mensagem] -%{display_id} %{content}"
+      conversation_mention: "Foi mencionado na conversa [ID - %{display_id}] por %{name}"
  conversations:
    messages:
-      deleted: This message was deleted
+      deleted: Esta mensagem foi apagada
    activity:
      status:
        resolved: "Conversa foi marcada como resolvida por %{user_name}"
        open: "Conversa foi reaberta por %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
-        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
+        pending: "Conversa marcada como pendente por %{user_name}"
+        snoozed: "Conversa adiada por %{user_name}"
+        auto_resolved: "Conversa auto-resolvida pelo sistema por causa dos %{duration} dias sem inatividade"
      assignee:
-        self_assigned: "%{user_name} self-assigned this conversation"
+        self_assigned: "%{user_name} auto-atribuída esta conversa"
        assigned: "Atribuído a %{assignee_name} por %{user_name}"
        removed: "Conversa não atribuída por %{user_name}"
      team:
        assigned: "Atribuído a %{team_name} por %{user_name}"
-        assigned_with_assignee: "Assigned to %{assignee_name} via %{team_name} by %{user_name}"
-        removed: "Unassigned from %{team_name} by %{user_name}"
+        assigned_with_assignee: "Atribuído a %{assignee_name} via %{team_name} por %{user_name}"
+        removed: "Não atribuído a %{team_name} por %{user_name}"
      labels:
-        added: "%{user_name} added %{labels}"
-        removed: "%{user_name} removed %{labels}"
-      muted: "%{user_name} has muted the conversation"
-      unmuted: "%{user_name} has unmuted the conversation"
+        added: "%{user_name} acrescentou %{labels}"
+        removed: "%{user_name} removeu a %{labels}"
+      muted: "%{user_name} bloqueou a conversa"
+      unmuted: "%{user_name} reativou a conversa"
    templates:
-      greeting_message_body: "%{account_name} typically replies in a few hours."
+      greeting_message_body: "%{account_name} normalmente responde em poucas horas."
      ways_to_reach_you_message_body: "Dê à equipe um jeito de contatá-lo."
      email_input_box_message_body: "Seja notificado por e-mail"
-      csat_input_message_body: "Please rate the conversation"
+      csat_input_message_body: "Por favor, avalie a conversa"
    reply:
-      email_subject: "New messages on this conversation"
-      transcript_subject: "Conversation Transcript"
+      email_subject: "Novas mensagens nesta conversa"
+      transcript_subject: "Transcrição da conversa"
+    survey:
+      response: "Por favor, avalie esta conversa, %{link}"
  integration_apps:
    slack:
      name: "Slack"
-      description: "Slack is a chat tool that brings all your communication together in one place. By integrating Slack, you can get notified of all the new conversations in your account right inside your Slack."
+      description: "Slack é uma ferramenta de chat que junta num só lugar todas as suas comunicações. Ao integrar o Slack com a sua conta, pode ser notificado de todas as novas conversas diretamente no seu Slack."
    webhooks:
      name: "Webhooks"
-      description: "Webhook events provide you the realtime information about what's happening in your account. You can make use of the webhooks to communicate the events to your favourite apps like Slack or Github. Click on Configure to set up your webhooks."
+      description: "Os eventos Webhook fornecem informações em tempo real sobre o que está a acontecer na sua conta Chatwoot. Pode utilizar os Webhooks para comunicar eventos com as suas aplicações favoritas como o Slack ou o Github. Clique em Configurar para configurar os seus Webhooks."
    dialogflow:
      name: "Dialogflow"
-      description: "Build chatbots using Dialogflow and connect them to your inbox quickly. Let the bots handle the queries before handing them off to a customer service agent."
+      description: "Construa chatbots utilizando o Dialogflow e ligue-os rapidamente à sua caixa de entrada. Deixe os robost \"bots\" tratarem das consultas dos seus contatos antes de as entregar aos seus agentes de atendimento."
    fullcontact:
      name: "Fullcontact"
-      description: "FullContact integration helps to enrich visitor profiles. Identify the users as soon as they share their email address and offer them tailored customer service. Connect your FullContact to your account by sharing the FullContact API Key."
+      description: "A integração com o FullContact ajuda a enriquecer os perfis dos seus visitantes. Identifica os utilizadores assim que eles partilham o seu endereço de e-mail e ofereça um atendimento ao cliente mais personalizado. Ligue a sua conta ao FullContact utilizando apenas a sua chave API."
--- a/config/locales/pt_BR.yml
+++ b/config/locales/pt_BR.yml
@@ -47,7 +47,8 @@ pt_BR:
      status:
        resolved: "Conversa foi marcada como resolvida por %{user_name}"
        open: "Conversa foi reaberta por %{user_name}"
-        bot: "Conversa foi marcada como resolvida por %{user_name}"
+        pending: "Conversa foi marcada como pendente por %{user_name}"
+        snoozed: "Conversa não atribuída por %{user_name}"
        auto_resolved: "Conversa foi marcada como resolvida pelo sistema por ter %{duration} dias de inatividade"
      assignee:
        self_assigned: "%{user_name} atribuiu a si mesmo essa conversa"
@@ -70,6 +71,8 @@ pt_BR:
    reply:
      email_subject: "Novas mensagens nesta conversa"
      transcript_subject: "Transcrição da conversa"
+    survey:
+      response: "Por favor, classifique esta conversa, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/ro.yml
+++ b/config/locales/ro.yml
@@ -47,7 +47,8 @@ ro:
      status:
        resolved: "Conversația a fost marcată de %{user_name}"
        open: "Conversația a fost redeschisă de %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ ro:
    reply:
      email_subject: "Mesaje noi în această conversație"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/ru.yml
+++ b/config/locales/ru.yml
@@ -47,7 +47,8 @@ ru:
      status:
        resolved: "%{user_name} завершил диалог"
        open: "%{user_name} открыл заново диалог"
-        bot: "Разговор передан боту %{user_name}"
+        pending: "Разговор был помечен как ожидающий %{user_name}"
+        snoozed: "Разговор был помечен как отложенный %{user_name}"
        auto_resolved: "Разговор был помечен системой решённым из-за неактивности в течение %{duration} дней"
      assignee:
        self_assigned: "%{user_name} назначил(а) разговор себе"
@@ -70,6 +71,8 @@ ru:
    reply:
      email_subject: "Новые сообщения в этом диалоге"
      transcript_subject: "Субтитры общения"
+    survey:
+      response: "Пожалуйста, оцените этот разговор, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/sk.yml
+++ b/config/locales/sk.yml
@@ -47,7 +47,8 @@ sk:
      status:
        resolved: "Conversation was marked resolved by %{user_name}"
        open: "Conversation was reopened by %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ sk:
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/sv.yml
+++ b/config/locales/sv.yml
@@ -47,7 +47,8 @@ sv:
      status:
        resolved: "Konversationen har markerats som löst av %{user_name}"
        open: "Konversationen öppnades igen av %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Konversationen har markerats som löst av systemet på grund av %{duration} dagars inaktivitet"
      assignee:
        self_assigned: "%{user_name} har tilldelat sig denna konversation"
@@ -70,6 +71,8 @@ sv:
    reply:
      email_subject: "Nya meddelanden i denna konversation"
      transcript_subject: "Konversationstranskribering"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/ta.yml
+++ b/config/locales/ta.yml
@@ -47,7 +47,8 @@ ta:
      status:
        resolved: "உரையாடலுக்கு %{user_name} தீர்வு வழங்கியுள்ளார்"
        open: "உரையாடலை %{user_name} மீண்டும் திறந்துள்ளார்"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ ta:
    reply:
      email_subject: "இந்த உரையாடலில் புதிய செய்திகள்"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/th.yml
+++ b/config/locales/th.yml
@@ -47,7 +47,8 @@ th:
      status:
        resolved: "Conversation was marked resolved by %{user_name}"
        open: "Conversation was reopened by %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ th:
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/tr.yml
+++ b/config/locales/tr.yml
@@ -47,7 +47,8 @@ tr:
      status:
        resolved: "Görüşme %{user_name} tarafından çözüldü olarak işaretlendi"
        open: "Görüşme %{user_name} tarafından çözüldü olarak işaretlendi"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: " %{duration} günlük hareketsizlik nedeniyle görüşme, sistem tarafından çözümlendi olarak işaretlendi"
      assignee:
        self_assigned: "%{user_name} bu görüşmeyi kendisi atadı"
@@ -70,6 +71,8 @@ tr:
    reply:
      email_subject: "Bu görüşmedeki yeni mesajlar"
      transcript_subject: "Konuşma Metni"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/uk.yml
+++ b/config/locales/uk.yml
@@ -47,7 +47,8 @@ uk:
      status:
        resolved: "Conversation was marked resolved by %{user_name}"
        open: "Conversation was reopened by %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ uk:
    reply:
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/vi.yml
+++ b/config/locales/vi.yml
@@ -47,7 +47,8 @@ vi:
      status:
        resolved: "Cuộc trò chuyện được đánh dấu là đã giải quyết bởi %{user_name}"
        open: "Cuộc trò chuyện đã được mở lại bởi %{user_name}"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ vi:
    reply:
      email_subject: "Tin nhắn mới về cuộc trò chuyện này"
      transcript_subject: "Bản ghi cuộc hội thoại"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/zh_CN.yml
+++ b/config/locales/zh_CN.yml
@@ -47,7 +47,8 @@ zh_CN:
      status:
        resolved: "对话被标记由 %{user_name} 解决"
        open: "对话被 %{user_name} 重新打开"
-        bot: "Conversation was transferred to bot by %{user_name}"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
@@ -70,6 +71,8 @@ zh_CN:
    reply:
      email_subject: "此对话中的新消息"
      transcript_subject: "Conversation Transcript"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"
--- a/config/locales/zh_TW.yml
+++ b/config/locales/zh_TW.yml
@@ -47,7 +47,8 @@ zh_TW:
      status:
        resolved: "被%{user_name}標記的對話已解決。"
        open: "被%{user_name}恢復對話。"
-        bot: "對話已經被 %{user_name} 轉換至機器人模式"
+        pending: "Conversation was marked as pending by %{user_name}"
+        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "由於對話已經 %{duration} 天沒有新活動，已經被系統標記為完成"
      assignee:
        self_assigned: "%{user_name} 將對話指派給自己"
@@ -70,6 +71,8 @@ zh_TW:
    reply:
      email_subject: "在對話中的新訊息"
      transcript_subject: "對話紀錄"
+    survey:
+      response: "Please rate this conversation, %{link}"
  integration_apps:
    slack:
      name: "Slack"