diff --git a/app/javascript/dashboard/components/ChatList.vue b/app/javascript/dashboard/components/ChatList.vue
index 31fe6110d..7fcc58127 100644
--- a/app/javascript/dashboard/components/ChatList.vue
+++ b/app/javascript/dashboard/components/ChatList.vue
@@ -1,6 +1,6 @@
 <template>
   <div
-    class="conversations-list-wrap flex-basis-clamp flex-shrink-0 flex-basis-custom overflow-hidden flex flex-col border-r rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
+    class="conversations-list-wrap flex-basis-clamp flex-shrink-0 overflow-hidden flex flex-col border-r rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
     :class="{
       hide: !showConversationList,
       'list--full-width': isOnExpandedLayout,
diff --git a/app/javascript/dashboard/i18n/locale/en/generalSettings.json b/app/javascript/dashboard/i18n/locale/en/generalSettings.json
index bb6363c23..d56a20c15 100644
--- a/app/javascript/dashboard/i18n/locale/en/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/en/generalSettings.json
@@ -90,9 +90,6 @@
       "conversation_mention": "Mention"
     }
   },
-  "INBOX_PAGE": {
-    "HEADER": "Inbox"
-  },
   "NETWORK": {
     "NOTIFICATION": {
       "OFFLINE": "Offline"
diff --git a/app/javascript/dashboard/i18n/locale/en/inbox.json b/app/javascript/dashboard/i18n/locale/en/inbox.json
new file mode 100644
index 000000000..576c60027
--- /dev/null
+++ b/app/javascript/dashboard/i18n/locale/en/inbox.json
@@ -0,0 +1,17 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Inbox",
+      "LOADING": "Fetching notifications",
+      "EOF": "All notifications loaded 🎉",
+      "404": "There are no active notifications in this group."
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    }
+  }
+}
diff --git a/app/javascript/dashboard/i18n/locale/en/index.js b/app/javascript/dashboard/i18n/locale/en/index.js
index 434e50e1d..6cc73c5b6 100644
--- a/app/javascript/dashboard/i18n/locale/en/index.js
+++ b/app/javascript/dashboard/i18n/locale/en/index.js
@@ -29,6 +29,7 @@ import settings from './settings.json';
 import signup from './signup.json';
 import teamsSettings from './teamsSettings.json';
 import whatsappTemplates from './whatsappTemplates.json';
+import inbox from './inbox.json';
 
 export default {
   ...advancedFilters,
@@ -62,4 +63,5 @@ export default {
   ...signup,
   ...teamsSettings,
   ...whatsappTemplates,
+  ...inbox,
 };
diff --git a/app/javascript/dashboard/i18n/locale/en/settings.json b/app/javascript/dashboard/i18n/locale/en/settings.json
index dd6dac00d..e230a5f01 100644
--- a/app/javascript/dashboard/i18n/locale/en/settings.json
+++ b/app/javascript/dashboard/i18n/locale/en/settings.json
@@ -193,6 +193,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Conversations",
+    "INBOX": "Inbox",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Mentions",
     "PARTICIPATING_CONVERSATIONS": "Participating",
diff --git a/app/javascript/dashboard/mixins/specs/time.spec.js b/app/javascript/dashboard/mixins/specs/time.spec.js
index af120eb50..39b160e75 100644
--- a/app/javascript/dashboard/mixins/specs/time.spec.js
+++ b/app/javascript/dashboard/mixins/specs/time.spec.js
@@ -52,19 +52,77 @@ describe('#dateFormat', () => {
 });
 
 describe('#shortTimestamp', () => {
-  it('returns correct value', () => {
+  // Test cases when withAgo is false or not provided
+  it('returns correct value without ago', () => {
     expect(TimeMixin.methods.shortTimestamp('less than a minute ago')).toEqual(
       'now'
     );
-    expect(TimeMixin.methods.shortTimestamp(' minute ago')).toEqual('m');
-    expect(TimeMixin.methods.shortTimestamp(' minutes ago')).toEqual('m');
-    expect(TimeMixin.methods.shortTimestamp(' hour ago')).toEqual('h');
-    expect(TimeMixin.methods.shortTimestamp(' hours ago')).toEqual('h');
-    expect(TimeMixin.methods.shortTimestamp(' day ago')).toEqual('d');
-    expect(TimeMixin.methods.shortTimestamp(' days ago')).toEqual('d');
-    expect(TimeMixin.methods.shortTimestamp(' month ago')).toEqual('mo');
-    expect(TimeMixin.methods.shortTimestamp(' months ago')).toEqual('mo');
-    expect(TimeMixin.methods.shortTimestamp(' year ago')).toEqual('y');
-    expect(TimeMixin.methods.shortTimestamp(' years ago')).toEqual('y');
+    expect(TimeMixin.methods.shortTimestamp('1 minute ago')).toEqual('1m');
+    expect(TimeMixin.methods.shortTimestamp('12 minutes ago')).toEqual('12m');
+    expect(TimeMixin.methods.shortTimestamp('a minute ago')).toEqual('1m');
+    expect(TimeMixin.methods.shortTimestamp('an hour ago')).toEqual('1h');
+    expect(TimeMixin.methods.shortTimestamp('1 hour ago')).toEqual('1h');
+    expect(TimeMixin.methods.shortTimestamp('2 hours ago')).toEqual('2h');
+    expect(TimeMixin.methods.shortTimestamp('1 day ago')).toEqual('1d');
+    expect(TimeMixin.methods.shortTimestamp('a day ago')).toEqual('1d');
+    expect(TimeMixin.methods.shortTimestamp('3 days ago')).toEqual('3d');
+    expect(TimeMixin.methods.shortTimestamp('a month ago')).toEqual('1mo');
+    expect(TimeMixin.methods.shortTimestamp('1 month ago')).toEqual('1mo');
+    expect(TimeMixin.methods.shortTimestamp('2 months ago')).toEqual('2mo');
+    expect(TimeMixin.methods.shortTimestamp('a year ago')).toEqual('1y');
+    expect(TimeMixin.methods.shortTimestamp('1 year ago')).toEqual('1y');
+    expect(TimeMixin.methods.shortTimestamp('4 years ago')).toEqual('4y');
+  });
+
+  // Test cases when withAgo is true
+  it('returns correct value with ago', () => {
+    expect(
+      TimeMixin.methods.shortTimestamp('less than a minute ago', true)
+    ).toEqual('now');
+    expect(TimeMixin.methods.shortTimestamp('1 minute ago', true)).toEqual(
+      '1m ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('12 minutes ago', true)).toEqual(
+      '12m ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('a minute ago', true)).toEqual(
+      '1m ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('an hour ago', true)).toEqual(
+      '1h ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('1 hour ago', true)).toEqual(
+      '1h ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('2 hours ago', true)).toEqual(
+      '2h ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('1 day ago', true)).toEqual(
+      '1d ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('a day ago', true)).toEqual(
+      '1d ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('3 days ago', true)).toEqual(
+      '3d ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('a month ago', true)).toEqual(
+      '1mo ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('1 month ago', true)).toEqual(
+      '1mo ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('2 months ago', true)).toEqual(
+      '2mo ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('a year ago', true)).toEqual(
+      '1y ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('1 year ago', true)).toEqual(
+      '1y ago'
+    );
+    expect(TimeMixin.methods.shortTimestamp('4 years ago', true)).toEqual(
+      '4y ago'
+    );
   });
 });
diff --git a/app/javascript/dashboard/mixins/time.js b/app/javascript/dashboard/mixins/time.js
index 6b63f97f9..35b4b5a37 100644
--- a/app/javascript/dashboard/mixins/time.js
+++ b/app/javascript/dashboard/mixins/time.js
@@ -28,25 +28,36 @@ export default {
       const unixTime = fromUnixTime(time);
       return format(unixTime, dateFormat);
     },
-    shortTimestamp(time) {
+    shortTimestamp(time, withAgo = false) {
+      // This function takes a time string and converts it to a short time string
+      // with the following format: 1m, 1h, 1d, 1mo, 1y
+      // The function also takes an optional boolean parameter withAgo
+      // which will add the word "ago" to the end of the time string
+      const suffix = withAgo ? ' ago' : '';
+      const timeMappings = {
+        'less than a minute ago': 'now',
+        'a minute ago': `1m${suffix}`,
+        'an hour ago': `1h${suffix}`,
+        'a day ago': `1d${suffix}`,
+        'a month ago': `1mo${suffix}`,
+        'a year ago': `1y${suffix}`,
+      };
+      // Check if the time string is one of the specific cases
+      if (timeMappings[time]) {
+        return timeMappings[time];
+      }
       const convertToShortTime = time
         .replace(/about|over|almost|/g, '')
-        .replace('less than a minute ago', 'now')
-        .replace(' minute ago', 'm')
-        .replace(' minutes ago', 'm')
-        .replace('a minute ago', 'm')
-        .replace('an hour ago', 'h')
-        .replace(' hour ago', 'h')
-        .replace(' hours ago', 'h')
-        .replace(' day ago', 'd')
-        .replace('a day ago', 'd')
-        .replace(' days ago', 'd')
-        .replace('a month ago', 'mo')
-        .replace(' months ago', 'mo')
-        .replace(' month ago', 'mo')
-        .replace('a year ago', 'y')
-        .replace(' year ago', 'y')
-        .replace(' years ago', 'y');
+        .replace(' minute ago', `m${suffix}`)
+        .replace(' minutes ago', `m${suffix}`)
+        .replace(' hour ago', `h${suffix}`)
+        .replace(' hours ago', `h${suffix}`)
+        .replace(' day ago', `d${suffix}`)
+        .replace(' days ago', `d${suffix}`)
+        .replace(' month ago', `mo${suffix}`)
+        .replace(' months ago', `mo${suffix}`)
+        .replace(' year ago', `y${suffix}`)
+        .replace(' years ago', `y${suffix}`);
       return convertToShortTime;
     },
   },
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js b/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
index 14487682e..e741d93b1 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
@@ -1,9 +1,17 @@
 /* eslint arrow-body-style: 0 */
 import { frontendURL } from '../../../helper/URLHelper';
 const ConversationView = () => import('./ConversationView');
+const InboxView = () => import('../inbox/InboxView.vue');
 
 export default {
   routes: [
+    {
+      path: frontendURL('accounts/:accountId/inbox'),
+      name: 'inbox',
+      roles: ['administrator', 'agent'],
+      component: InboxView,
+      props: () => {},
+    },
     {
       path: frontendURL('accounts/:accountId/dashboard'),
       name: 'home',
diff --git a/app/javascript/dashboard/routes/dashboard/dashboard.routes.js b/app/javascript/dashboard/routes/dashboard/dashboard.routes.js
index 7bffc0f6c..712e05928 100644
--- a/app/javascript/dashboard/routes/dashboard/dashboard.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/dashboard.routes.js
@@ -5,7 +5,6 @@ import { routes as contactRoutes } from './contacts/routes';
 import { routes as notificationRoutes } from './notifications/routes';
 import { frontendURL } from '../../helper/URLHelper';
 import helpcenterRoutes from './helpcenter/helpcenter.routes';
-import { routes as inboxRoutes } from './inbox/routes';
 
 const AppContainer = () => import('./Dashboard.vue');
 const Suspended = () => import('./suspended/Index.vue');
@@ -22,7 +21,6 @@ export default {
         ...contactRoutes,
         ...searchRoutes,
         ...notificationRoutes,
-        ...inboxRoutes,
       ],
     },
     {
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxCard.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxCard.vue
deleted file mode 100644
index ed24e392f..000000000
--- a/app/javascript/dashboard/routes/dashboard/inbox/InboxCard.vue
+++ /dev/null
@@ -1,70 +0,0 @@
-<script setup>
-// import { defineProps } from 'vue';
-
-import PriorityIcon from './components/PriorityIcon.vue';
-import StatusIcon from './components/StatusIcon.vue';
-import InboxNameAndId from './components/InboxNameAndId.vue';
-import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
-
-// const props = defineProps({
-//   notificationItem: {
-//     type: Object,
-//     default: () => {},
-//   },
-// });
-
-const assigneeMeta = {
-  thumbnail: '',
-  name: 'Michael Johnson',
-};
-const { thumbnail, name } = assigneeMeta || {};
-const status = 'open';
-const priority = 'high';
-const inboxTypeMessage = 'Mentioned by Michael';
-const inboxMessage = 'What is the best way to get started?';
-const inbox = {
-  inbox_id: 16787,
-  inbox_name: 'Chatwoot Support',
-};
-</script>
-
-<template>
-  <div
-    class="flex max-w-[360px] flex-col pl-5 pr-3 gap-2.5 py-3 w-full bg-white dark:bg-slate-900 border-b border-slate-200 dark:border-slate-500 hover:bg-slate-25 dark:hover:bg-slate-800 cursor-pointer"
-  >
-    <div class="flex relative items-center justify-between w-full">
-      <div
-        class="absolute -left-3.5 flex w-2 h-2 rounded bg-woot-500 dark:bg-woot-500"
-      />
-      <InboxNameAndId :inbox="inbox" />
-      <div class="flex gap-2">
-        <PriorityIcon :priority="priority" />
-        <StatusIcon :status="status" />
-      </div>
-    </div>
-
-    <div class="flex flex-row justify-between items-center w-full">
-      <div class="flex gap-1.5 items-center max-w-[80%]">
-        <Thumbnail
-          v-if="assigneeMeta"
-          :src="thumbnail"
-          :username="name"
-          size="20px"
-        />
-        <div class="flex min-w-0">
-          <span
-            class="font-medium text-slate-800 dark:text-slate-100 text-xs overflow-hidden text-ellipsis whitespace-nowrap"
-          >
-            {{ inboxTypeMessage }}<span v-if="inboxTypeMessage">:</span>
-            <span class="font-normal">{{ inboxMessage }}</span>
-          </span>
-        </div>
-      </div>
-      <span
-        class="font-medium text-slate-600 dark:text-slate-300 text-xs whitespace-nowrap"
-      >
-        10h ago
-      </span>
-    </div>
-  </div>
-</template>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue
new file mode 100644
index 000000000..e6ad0a437
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue
@@ -0,0 +1,103 @@
+<script>
+import { mapGetters } from 'vuex';
+import InboxCard from './components/InboxCard.vue';
+import { ACCOUNT_EVENTS } from '../../../helper/AnalyticsHelper/events';
+import IntersectionObserver from 'dashboard/components/IntersectionObserver.vue';
+export default {
+  components: {
+    InboxCard,
+    IntersectionObserver,
+  },
+  data() {
+    return {
+      infiniteLoaderOptions: {
+        root: this.$refs.notificationList,
+        rootMargin: '100px 0px 100px 0px',
+      },
+      page: 1,
+    };
+  },
+  computed: {
+    ...mapGetters({
+      accountId: 'getCurrentAccountId',
+      meta: 'notifications/getMeta',
+      records: 'notifications/getNotifications',
+      uiFlags: 'notifications/getUIFlags',
+    }),
+    showEndOfList() {
+      return this.uiFlags.isAllNotificationsLoaded && !this.uiFlags.isFetching;
+    },
+  },
+
+  mounted() {
+    this.$store.dispatch('notifications/clear');
+    this.$store.dispatch('notifications/index', { page: 1 });
+  },
+  methods: {
+    openConversation(notification) {
+      const {
+        primary_actor_id: primaryActorId,
+        primary_actor_type: primaryActorType,
+        primary_actor: { id: conversationId },
+        notification_type: notificationType,
+      } = notification;
+
+      this.$track(ACCOUNT_EVENTS.OPEN_CONVERSATION_VIA_NOTIFICATION, {
+        notificationType,
+      });
+      this.$store.dispatch('notifications/read', {
+        primaryActorId,
+        primaryActorType,
+        unreadCount: this.meta.unreadCount,
+      });
+      this.$router.push(
+        `/app/accounts/${this.accountId}/conversations/${conversationId}`
+      );
+    },
+    onMarkAllDoneClick() {
+      this.$track(ACCOUNT_EVENTS.MARK_AS_READ_NOTIFICATIONS);
+      this.$store.dispatch('notifications/readAll');
+    },
+    loadMoreNotifications() {
+      if (this.uiFlags.isAllNotificationsLoaded) return;
+      this.$store.dispatch('notifications/index', { page: this.page + 1 });
+      this.page += 1;
+    },
+  },
+};
+</script>
+<template>
+  <div
+    class="flex flex-col min-w-[360px] w-full max-w-[360px] h-full ltr:border-r border-slate-50 dark:border-slate-800/50"
+  >
+    <div
+      class="flex text-xl w-full pl-5 pr-3 py-2 h-14 items-center font-medium text-slate-900 dark:text-slate-25 border-b border-slate-50 dark:border-slate-800/50"
+    >
+      {{ $t('INBOX.LIST.TITLE') }}
+    </div>
+    <div
+      ref="notificationList"
+      class="flex flex-col w-full h-full overflow-x-hidden overflow-y-auto"
+    >
+      <inbox-card
+        v-for="notificationItem in records"
+        :key="notificationItem.id"
+        :notification-item="notificationItem"
+      />
+      <div v-if="uiFlags.isFetching" class="text-center">
+        <span class="spinner mt-4 mb-4" />
+      </div>
+      <p
+        v-if="showEndOfList"
+        class="text-center text-slate-300 dark:text-slate-400 p-4"
+      >
+        {{ $t('INBOX.LIST.EOF') }}
+      </p>
+      <intersection-observer
+        v-if="!showEndOfList && !uiFlags.isFetching"
+        :options="infiniteLoaderOptions"
+        @observed="loadMoreNotifications"
+      />
+    </div>
+  </div>
+</template>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
new file mode 100644
index 000000000..549860cee
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
@@ -0,0 +1,45 @@
+<script>
+import { mapGetters } from 'vuex';
+import InboxList from './InboxList.vue';
+import InboxItemHeader from './components/InboxItemHeader.vue';
+import ConversationBox from 'dashboard/components/widgets/conversation/ConversationBox.vue';
+import { FEATURE_FLAGS } from 'dashboard/featureFlags';
+
+export default {
+  components: {
+    InboxList,
+    InboxItemHeader,
+    ConversationBox,
+  },
+  computed: {
+    ...mapGetters({
+      currentAccountId: 'getCurrentAccountId',
+      notifications: 'notifications/getNotifications',
+    }),
+    isInboxViewEnabled() {
+      return this.$store.getters['accounts/isFeatureEnabledGlobally'](
+        this.currentAccountId,
+        FEATURE_FLAGS.INBOX_VIEW
+      );
+    },
+  },
+  mounted() {
+    // Open inbox view if inbox view feature is enabled, else redirect to dashboard
+    // TODO: Remove this code once inbox view feature is enabled for all accounts
+    if (!this.isInboxViewEnabled) {
+      this.$router.push({
+        name: 'home',
+      });
+    }
+  },
+};
+</script>
+<template>
+  <section class="flex w-full h-full bg-white dark:bg-slate-900">
+    <InboxList />
+    <div class="flex flex-col w-full h-full">
+      <InboxItemHeader :total-length="28" :current-index="1" />
+      <ConversationBox class="h-full" />
+    </div>
+  </section>
+</template>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxCard.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxCard.vue
new file mode 100644
index 000000000..354b7a5d6
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxCard.vue
@@ -0,0 +1,102 @@
+<template>
+  <div
+    role="button"
+    class="flex flex-col pl-5 pr-3 gap-2.5 py-3 w-full bg-white dark:bg-slate-900 border-b border-slate-50 dark:border-slate-800/50 hover:bg-slate-25 dark:hover:bg-slate-800 cursor-pointer"
+    @click="openConversation(notificationItem)"
+  >
+    <div class="flex relative items-center justify-between w-full">
+      <div
+        v-if="isUnread"
+        class="absolute -left-3.5 flex w-2 h-2 rounded bg-woot-500 dark:bg-woot-500"
+      />
+      <InboxNameAndId :inbox="inbox" :conversation-id="primaryActor.id" />
+
+      <div class="flex gap-2">
+        <PriorityIcon :priority="primaryActor.priority" />
+        <StatusIcon :status="primaryActor.status" />
+      </div>
+    </div>
+
+    <div class="flex flex-row justify-between items-center w-full">
+      <div class="flex gap-1.5 items-center max-w-[calc(100%-70px)]">
+        <Thumbnail
+          v-if="assigneeMeta"
+          :src="assigneeMeta.thumbnail"
+          :username="assigneeMeta.name"
+          size="20px"
+        />
+        <div class="flex min-w-0">
+          <span
+            class="font-medium text-slate-800 dark:text-slate-50 text-sm overflow-hidden text-ellipsis whitespace-nowrap"
+          >
+            <span class="font-normal text-sm">
+              {{ pushTitle }}
+            </span>
+          </span>
+        </div>
+      </div>
+      <span
+        class="font-medium max-w-[60px] text-slate-600 dark:text-slate-300 text-xs whitespace-nowrap"
+      >
+        {{ lastActivityAt }}
+      </span>
+    </div>
+  </div>
+</template>
+<script>
+import PriorityIcon from './PriorityIcon.vue';
+import StatusIcon from './StatusIcon.vue';
+import InboxNameAndId from './InboxNameAndId.vue';
+import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
+import timeMixin from 'dashboard/mixins/time';
+export default {
+  components: {
+    PriorityIcon,
+    StatusIcon,
+    InboxNameAndId,
+    Thumbnail,
+  },
+  mixins: [timeMixin],
+  props: {
+    notificationItem: {
+      type: Object,
+      default: () => {},
+    },
+  },
+  computed: {
+    primaryActor() {
+      return this.notificationItem?.primary_actor;
+    },
+    inbox() {
+      return this.$store.getters['inboxes/getInbox'](
+        this.primaryActor.inbox_id
+      );
+    },
+    isUnread() {
+      return !this.notificationItem?.read_at;
+    },
+    meta() {
+      return this.primaryActor?.meta;
+    },
+    assigneeMeta() {
+      return this.meta?.assignee;
+    },
+    pushTitle() {
+      return this.$t(
+        `INBOX.TYPES.${this.notificationItem.notification_type.toUpperCase()}`
+      );
+    },
+    lastActivityAt() {
+      const dynamicTime = this.dynamicTime(
+        this.notificationItem?.last_activity_at
+      );
+      return this.shortTimestamp(dynamicTime, true);
+    },
+  },
+  methods: {
+    openConversation(notification) {
+      this.$emit('open-conversation', notification);
+    },
+  },
+};
+</script>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
index 7fe60702e..0a7187cb5 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
@@ -1,33 +1,34 @@
-<script setup>
+<script>
 import PaginationButton from './PaginationButton.vue';
 
-const props = defineProps({
-  totalLength: {
-    type: Number,
-    default: 0,
+export default {
+  components: {
+    PaginationButton,
   },
-  currentIndex: {
-    type: Number,
-    default: 0,
+  props: {
+    totalLength: {
+      type: Number,
+      default: 0,
+    },
+    currentIndex: {
+      type: Number,
+      default: 0,
+    },
+  },
+  methods: {
+    onSnooze() {},
+    onDelete() {},
   },
-});
-
-const onSnooze = () => {
-  // TODO: Implement snooze
-};
-
-const onDelete = () => {
-  // TODO: Implement delete
 };
 </script>
 
 <template>
   <div
-    class="flex gap-2 py-2 pl-4 pr-2 justify-between items-center w-full border-b border-slate-200 dark:border-slate-500"
+    class="flex gap-2 py-2 pl-4 h-14 pr-2 justify-between items-center w-full border-b border-slate-50 dark:border-slate-800/50"
   >
     <pagination-button
-      :total-length="props.totalLength"
-      :current-index="props.currentIndex"
+      :total-length="totalLength"
+      :current-index="currentIndex"
     />
     <div class="flex items-center gap-2">
       <woot-button
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxNameAndId.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxNameAndId.vue
index 3edefd31b..0b0ef03ff 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxNameAndId.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxNameAndId.vue
@@ -1,33 +1,43 @@
-<script setup>
-import { defineProps } from 'vue';
+<script>
+import { getInboxClassByType } from 'dashboard/helper/inbox';
 
-const props = defineProps({
-  inbox: {
-    type: Object,
-    default: () => {},
+export default {
+  props: {
+    inbox: {
+      type: Object,
+      default: () => {},
+    },
+    conversationId: {
+      type: Number,
+      default: 0,
+    },
   },
-});
-
-const { inbox } = props;
-const { inbox_id: inboxId, inbox_name: inboxName } = inbox;
+  computed: {
+    inboxIcon() {
+      const { phone_number: phoneNumber, channel_type: type } = this.inbox;
+      const classByType = getInboxClassByType(type, phoneNumber);
+      return classByType;
+    },
+  },
+};
 </script>
 <template>
   <div
-    class="inline-flex items-center rounded-[4px] border border-slate-100 dark:border-slate-600 divide-x divide-slate-100 dark:divide-slate-600 bg-none"
+    class="inline-flex items-center rounded-[4px] border border-slate-100 dark:border-slate-700/50 divide-x divide-slate-100 dark:divide-slate-700/50 bg-none"
   >
-    <div class="flex items-center gap-0.5 py-0.5 px-1.5">
+    <div v-if="inbox" class="flex items-center gap-0.5 py-0.5 px-1.5">
       <fluent-icon
         class="text-slate-600 dark:text-slate-300"
-        icon="globe-desktop"
+        :icon="inboxIcon"
         size="14"
       />
-      <span class="font-medium text-slate-600 dark:text-slate-300 text-xs">
-        {{ inboxName }}
+      <span class="font-medium text-slate-600 dark:text-slate-200 text-xs">
+        {{ inbox.name }}
       </span>
     </div>
     <div class="flex items-center py-0.5 px-1.5">
-      <span class="font-medium text-slate-600 dark:text-slate-300 text-xs">
-        {{ inboxId }}
+      <span class="font-medium text-slate-600 dark:text-slate-200 text-xs">
+        {{ conversationId }}
       </span>
     </div>
   </div>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxView.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxView.vue
deleted file mode 100644
index b64f56919..000000000
--- a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxView.vue
+++ /dev/null
@@ -1,5 +0,0 @@
-<template>
-  <h1>Inbox View</h1>
-</template>
-
-<script setup></script>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/PriorityIcon.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/PriorityIcon.vue
index 0a14979ed..721125827 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/components/PriorityIcon.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/components/PriorityIcon.vue
@@ -1,20 +1,25 @@
-<script setup>
+<script>
 import { CONVERSATION_PRIORITY } from 'shared/constants/messages';
-import { defineProps } from 'vue';
-
-const props = defineProps({
-  priority: {
-    type: String,
-    default: '',
+export default {
+  props: {
+    priority: {
+      type: String,
+      default: '',
+    },
   },
-});
+  data() {
+    return {
+      CONVERSATION_PRIORITY,
+    };
+  },
+};
 </script>
 
 <template>
   <div class="inline-flex items-center justify-center rounded-md">
     <!-- High Priority -->
     <svg
-      v-if="props.priority === CONVERSATION_PRIORITY.HIGH"
+      v-if="priority === CONVERSATION_PRIORITY.HIGH"
       class="h-4 w-4"
       width="24"
       height="24"
@@ -29,7 +34,7 @@ const props = defineProps({
 
     <!-- Low Priority -->
     <svg
-      v-if="props.priority === CONVERSATION_PRIORITY.LOW"
+      v-if="priority === CONVERSATION_PRIORITY.LOW"
       class="h-4 w-4"
       width="24"
       height="24"
@@ -44,7 +49,7 @@ const props = defineProps({
 
     <!-- Medium Priority  -->
     <svg
-      v-if="props.priority === CONVERSATION_PRIORITY.MEDIUM"
+      v-if="priority === CONVERSATION_PRIORITY.MEDIUM"
       class="h-4 w-4"
       width="24"
       height="24"
@@ -59,7 +64,7 @@ const props = defineProps({
 
     <!-- Urgent Priority -->
     <svg
-      v-if="props.priority === CONVERSATION_PRIORITY.URGENT"
+      v-if="priority === CONVERSATION_PRIORITY.URGENT"
       class="h-4 w-4"
       width="24"
       height="24"
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/StatusIcon.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/StatusIcon.vue
index 9662d5fb2..5f6ddc8d2 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/components/StatusIcon.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/components/StatusIcon.vue
@@ -1,20 +1,8 @@
-<script setup>
-import { CONVERSATION_STATUS } from 'shared/constants/messages';
-import { defineProps } from 'vue';
-
-const props = defineProps({
-  status: {
-    type: String,
-    default: '',
-  },
-});
-</script>
-
 <template>
   <div class="inline-flex items-center justify-center rounded-md">
     <!-- Pending -->
     <svg
-      v-if="props.status === CONVERSATION_STATUS.PENDING"
+      v-if="status === CONVERSATION_STATUS.PENDING"
       class="h-3.5 w-3.5"
       width="18"
       height="18"
@@ -29,7 +17,7 @@ const props = defineProps({
     </svg>
     <!-- Open -->
     <svg
-      v-if="props.status === CONVERSATION_STATUS.OPEN"
+      v-if="status === CONVERSATION_STATUS.OPEN"
       class="h-3.5 w-3.5"
       width="19"
       height="19"
@@ -45,7 +33,7 @@ const props = defineProps({
 
     <!-- Snoozed -->
     <svg
-      v-if="props.status === CONVERSATION_STATUS.SNOOZED"
+      v-if="status === CONVERSATION_STATUS.SNOOZED"
       class="h-3.5 w-3.5"
       width="18"
       height="18"
@@ -61,7 +49,7 @@ const props = defineProps({
 
     <!-- Resolved -->
     <svg
-      v-if="props.status === CONVERSATION_STATUS.RESOLVED"
+      v-if="status === CONVERSATION_STATUS.RESOLVED"
       class="h-3.5 w-3.5"
       fill="none"
       xmlns="http://www.w3.org/2000/svg"
@@ -78,3 +66,21 @@ const props = defineProps({
     </svg>
   </div>
 </template>
+
+<script>
+import { CONVERSATION_STATUS } from 'shared/constants/messages';
+
+export default {
+  props: {
+    status: {
+      type: String,
+      default: '',
+    },
+  },
+  data() {
+    return {
+      CONVERSATION_STATUS,
+    };
+  },
+};
+</script>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/routes.js b/app/javascript/dashboard/routes/dashboard/inbox/routes.js
deleted file mode 100644
index 9ffa258f7..000000000
--- a/app/javascript/dashboard/routes/dashboard/inbox/routes.js
+++ /dev/null
@@ -1,25 +0,0 @@
-/* eslint arrow-body-style: 0 */
-import { frontendURL } from '../../../helper/URLHelper';
-const SettingsWrapper = () => import('../settings/Wrapper.vue');
-const InboxView = () => import('./components/InboxView.vue');
-
-export const routes = [
-  {
-    path: frontendURL('accounts/:accountId/inbox'),
-    component: SettingsWrapper,
-    props: {
-      headerTitle: 'INBOX_PAGE.HEADER',
-      icon: 'alert',
-      showNewButton: false,
-      showSidemenuIcon: false,
-    },
-    children: [
-      {
-        path: '',
-        name: 'inbox_index',
-        component: InboxView,
-        roles: ['administrator', 'agent'],
-      },
-    ],
-  },
-];
diff --git a/app/javascript/dashboard/routes/index.js b/app/javascript/dashboard/routes/index.js
index b7e16caf3..e2245e20f 100644
--- a/app/javascript/dashboard/routes/index.js
+++ b/app/javascript/dashboard/routes/index.js
@@ -5,7 +5,6 @@ import dashboard from './dashboard/dashboard.routes';
 import store from '../store';
 import { validateLoggedInRoutes } from '../helper/routeHelpers';
 import AnalyticsHelper from '../helper/AnalyticsHelper';
-import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 
 const routes = [...dashboard.routes];
 
@@ -42,16 +41,6 @@ export const validateAuthenticateRoutePermission = (to, next, { getters }) => {
     return '/app/login';
   }
 
-  // Open inbox view if inbox view feature is enabled, else redirect to dashboard
-  // TODO: Remove this code once inbox view feature is enabled for all accounts
-  const isInboxViewEnabled = store.getters['accounts/isFeatureEnabledGlobally'](
-    user.account_id,
-    FEATURE_FLAGS.INBOX_VIEW
-  );
-  if (to.name === 'inbox_index' && !isInboxViewEnabled) {
-    return next(frontendURL(`accounts/${user.account_id}/dashboard`));
-  }
-
   if (!to.name) {
     return next(frontendURL(`accounts/${user.account_id}/dashboard`));
   }
diff --git a/app/javascript/dashboard/store/modules/notifications/actions.js b/app/javascript/dashboard/store/modules/notifications/actions.js
index bf2f3f460..96021c177 100644
--- a/app/javascript/dashboard/store/modules/notifications/actions.js
+++ b/app/javascript/dashboard/store/modules/notifications/actions.js
@@ -18,6 +18,24 @@ export const actions = {
       commit(types.SET_NOTIFICATIONS_UI_FLAG, { isFetching: false });
     }
   },
+  index: async ({ commit }, { page = 1 } = {}) => {
+    commit(types.SET_NOTIFICATIONS_UI_FLAG, { isFetching: true });
+    try {
+      const {
+        data: {
+          data: { payload, meta },
+        },
+      } = await NotificationsAPI.get(page);
+      commit(types.SET_NOTIFICATIONS, payload);
+      commit(types.SET_NOTIFICATIONS_META, meta);
+      commit(types.SET_NOTIFICATIONS_UI_FLAG, { isFetching: false });
+      if (payload.length < 15) {
+        commit(types.SET_ALL_NOTIFICATIONS_LOADED);
+      }
+    } catch (error) {
+      commit(types.SET_NOTIFICATIONS_UI_FLAG, { isFetching: false });
+    }
+  },
   unReadCount: async ({ commit } = {}) => {
     commit(types.SET_NOTIFICATIONS_UI_FLAG, { isUpdatingUnreadCount: true });
     try {
@@ -59,4 +77,7 @@ export const actions = {
   deleteNotification({ commit }, data) {
     commit(types.DELETE_NOTIFICATION, data);
   },
+  clear({ commit }) {
+    commit(types.CLEAR_NOTIFICATIONS);
+  },
 };
diff --git a/app/javascript/dashboard/store/modules/notifications/index.js b/app/javascript/dashboard/store/modules/notifications/index.js
index 149ac51c4..095bde09e 100644
--- a/app/javascript/dashboard/store/modules/notifications/index.js
+++ b/app/javascript/dashboard/store/modules/notifications/index.js
@@ -14,6 +14,7 @@ const state = {
     isFetchingItem: false,
     isUpdating: false,
     isUpdatingUnreadCount: false,
+    isAllNotificationsLoaded: false,
   },
 };
 
diff --git a/app/javascript/dashboard/store/modules/notifications/mutations.js b/app/javascript/dashboard/store/modules/notifications/mutations.js
index 9d26b593c..e33f7e77a 100644
--- a/app/javascript/dashboard/store/modules/notifications/mutations.js
+++ b/app/javascript/dashboard/store/modules/notifications/mutations.js
@@ -10,6 +10,7 @@ export const mutations = {
   },
   [types.CLEAR_NOTIFICATIONS]: $state => {
     Vue.set($state, 'records', {});
+    Vue.set($state.uiFlags, 'isAllNotificationsLoaded', false);
   },
   [types.SET_NOTIFICATIONS_META]: ($state, data) => {
     const {
@@ -61,4 +62,7 @@ export const mutations = {
     Vue.set($state.meta, 'unreadCount', unreadCount);
     Vue.set($state.meta, 'count', count);
   },
+  [types.SET_ALL_NOTIFICATIONS_LOADED]: $state => {
+    Vue.set($state.uiFlags, 'isAllNotificationsLoaded', true);
+  },
 };
diff --git a/app/javascript/dashboard/store/modules/specs/notifications/actions.spec.js b/app/javascript/dashboard/store/modules/specs/notifications/actions.spec.js
index 6c00e38ea..5a491b93f 100644
--- a/app/javascript/dashboard/store/modules/specs/notifications/actions.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/notifications/actions.spec.js
@@ -39,6 +39,38 @@ describe('#actions', () => {
     });
   });
 
+  describe('#index', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.get.mockResolvedValue({
+        data: {
+          data: {
+            payload: [{ id: 1 }],
+            meta: { count: 3, current_page: 1, unread_count: 2 },
+          },
+        },
+      });
+      await actions.index({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.SET_NOTIFICATIONS_UI_FLAG, { isFetching: true }],
+        [types.SET_NOTIFICATIONS, [{ id: 1 }]],
+        [
+          types.SET_NOTIFICATIONS_META,
+          { count: 3, current_page: 1, unread_count: 2 },
+        ],
+        [types.SET_NOTIFICATIONS_UI_FLAG, { isFetching: false }],
+        [types.SET_ALL_NOTIFICATIONS_LOADED],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.get.mockRejectedValue({ message: 'Incorrect header' });
+      await actions.index({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.SET_NOTIFICATIONS_UI_FLAG, { isFetching: true }],
+        [types.SET_NOTIFICATIONS_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+  });
+
   describe('#unReadCount', () => {
     it('sends correct actions if API is success', async () => {
       axios.get.mockResolvedValue({ data: 1 });
@@ -107,4 +139,11 @@ describe('#actions', () => {
       ]);
     });
   });
+
+  describe('clear', () => {
+    it('sends correct actions', async () => {
+      await actions.clear({ commit });
+      expect(commit.mock.calls).toEqual([[types.CLEAR_NOTIFICATIONS]]);
+    });
+  });
 });
diff --git a/app/javascript/dashboard/store/modules/specs/notifications/mutations.spec.js b/app/javascript/dashboard/store/modules/specs/notifications/mutations.spec.js
index 25d4ea506..02cea4837 100644
--- a/app/javascript/dashboard/store/modules/specs/notifications/mutations.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/notifications/mutations.spec.js
@@ -12,7 +12,10 @@ describe('#mutations', () => {
 
   describe('#CLEAR_NOTIFICATIONS', () => {
     it('clear notifications', () => {
-      const state = { records: { 1: { id: 1 } } };
+      const state = {
+        records: { 1: { id: 1 } },
+        uiFlags: { isAllNotificationsLoaded: true },
+      };
       mutations[types.CLEAR_NOTIFICATIONS](state);
       expect(state.records).toEqual({});
     });
@@ -141,4 +144,12 @@ describe('#mutations', () => {
       expect(state.meta.count).toEqual(232);
     });
   });
+
+  describe('#SET_ALL_NOTIFICATIONS_LOADED', () => {
+    it('set all notifications loaded', () => {
+      const state = { uiFlags: { isAllNotificationsLoaded: false } };
+      mutations[types.SET_ALL_NOTIFICATIONS_LOADED](state);
+      expect(state.uiFlags).toEqual({ isAllNotificationsLoaded: true });
+    });
+  });
 });
diff --git a/app/javascript/dashboard/store/mutation-types.js b/app/javascript/dashboard/store/mutation-types.js
index 1f7996ca7..4f702105f 100644
--- a/app/javascript/dashboard/store/mutation-types.js
+++ b/app/javascript/dashboard/store/mutation-types.js
@@ -140,6 +140,7 @@ export default {
   CLEAR_NOTIFICATIONS: 'CLEAR_NOTIFICATIONS',
   EDIT_NOTIFICATIONS: 'EDIT_NOTIFICATIONS',
   UPDATE_NOTIFICATIONS_PRESENCE: 'UPDATE_NOTIFICATIONS_PRESENCE',
+  SET_ALL_NOTIFICATIONS_LOADED: 'SET_ALL_NOTIFICATIONS_LOADED',
 
   // Contact Conversation
   SET_CONTACT_CONVERSATIONS_UI_FLAG: 'SET_CONTACT_CONVERSATIONS_UI_FLAG',
diff --git a/app/javascript/shared/components/FluentIcon/dashboard-icons.json b/app/javascript/shared/components/FluentIcon/dashboard-icons.json
index 93a876346..678045469 100644
--- a/app/javascript/shared/components/FluentIcon/dashboard-icons.json
+++ b/app/javascript/shared/components/FluentIcon/dashboard-icons.json
@@ -125,6 +125,7 @@
   "location-outline": "M5.843 4.568a8.707 8.707 0 1 1 12.314 12.314l-1.187 1.174c-.875.858-2.01 1.962-3.406 3.312a2.25 2.25 0 0 1-3.128 0l-3.491-3.396c-.439-.431-.806-.794-1.102-1.09a8.707 8.707 0 0 1 0-12.314Zm11.253 1.06A7.207 7.207 0 1 0 6.904 15.822L8.39 17.29a753.98 753.98 0 0 0 3.088 3 .75.75 0 0 0 1.043 0l3.394-3.3c.47-.461.863-.85 1.18-1.168a7.207 7.207 0 0 0 0-10.192ZM12 7.999a3.002 3.002 0 1 1 0 6.004 3.002 3.002 0 0 1 0-6.003Zm0 1.5a1.501 1.501 0 1 0 0 3.004 1.501 1.501 0 0 0 0-3.003Z",
   "lock-closed-outline": "M12 2a4 4 0 0 1 4 4v2h1.75A2.25 2.25 0 0 1 20 10.25v9.5A2.25 2.25 0 0 1 17.75 22H6.25A2.25 2.25 0 0 1 4 19.75v-9.5A2.25 2.25 0 0 1 6.25 8H8V6a4 4 0 0 1 4-4Zm5.75 7.5H6.25a.75.75 0 0 0-.75.75v9.5c0 .414.336.75.75.75h11.5a.75.75 0 0 0 .75-.75v-9.5a.75.75 0 0 0-.75-.75Zm-5.75 4a1.5 1.5 0 1 1 0 3 1.5 1.5 0 0 1 0-3Zm0-10A2.5 2.5 0 0 0 9.5 6v2h5V6A2.5 2.5 0 0 0 12 3.5Z",
   "lock-shield-outline": "M10 2a4 4 0 0 1 4 4v2h1.75A2.25 2.25 0 0 1 18 10.25V11c-.319 0-.637.11-.896.329l-.107.1c-.164.17-.33.323-.496.457L16.5 10.25a.75.75 0 0 0-.75-.75H4.25a.75.75 0 0 0-.75.75v9.5c0 .414.336.75.75.75h9.888a6.024 6.024 0 0 0 1.54 1.5H4.25A2.25 2.25 0 0 1 2 19.75v-9.5A2.25 2.25 0 0 1 4.25 8H6V6a4 4 0 0 1 4-4Zm8.284 10.122c.992 1.036 2.091 1.545 3.316 1.545.193 0 .355.143.392.332l.008.084v2.501c0 2.682-1.313 4.506-3.873 5.395a.385.385 0 0 1-.253 0c-2.476-.86-3.785-2.592-3.87-5.13L14 16.585v-2.5c0-.23.18-.417.4-.417 1.223 0 2.323-.51 3.318-1.545a.389.389 0 0 1 .566 0ZM10 13.5a1.5 1.5 0 1 1 0 3 1.5 1.5 0 0 1 0-3Zm0-10A2.5 2.5 0 0 0 7.5 6v2h5V6A2.5 2.5 0 0 0 10 3.5Z",
+  "mail-inbox-outline": "M6.25 3h11.5a3.25 3.25 0 0 1 3.245 3.066L21 6.25v11.5a3.25 3.25 0 0 1-3.066 3.245L17.75 21H6.25a3.25 3.25 0 0 1-3.245-3.066L3 17.75V6.25a3.25 3.25 0 0 1 3.066-3.245L6.25 3h11.5h-11.5ZM4.5 14.5v3.25a1.75 1.75 0 0 0 1.606 1.744l.144.006h11.5a1.75 1.75 0 0 0 1.744-1.607l.006-.143V14.5h-3.825a3.752 3.752 0 0 1-3.475 2.995l-.2.005a3.752 3.752 0 0 1-3.632-2.812l-.043-.188H4.5v3.25v-3.25Zm13.25-10H6.25a1.75 1.75 0 0 0-1.744 1.606L4.5 6.25V13H9a.75.75 0 0 1 .743.648l.007.102a2.25 2.25 0 0 0 4.495.154l.005-.154a.75.75 0 0 1 .648-.743L15 13h4.5V6.25a1.75 1.75 0 0 0-1.607-1.744L17.75 4.5Z",
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