feat: add more tools (#12116)

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-08 17:57:30 +05:30
parent 4ebfae8b44
commit b5f5c5c1bc
6 changed files with 390 additions and 1 deletions
--- a/config/agents/tools.yml
+++ b/config/agents/tools.yml
@@ -24,3 +24,13 @@
  title: 'Add Label to Conversation'
  description: 'Add a label to a conversation'
  icon: 'tag'
+
+- id: faq_lookup
+  title: 'FAQ Lookup'
+  description: 'Search FAQ responses using semantic similarity'
+  icon: 'search'
+
+- id: handoff
+  title: 'Handoff to Human'
+  description: 'Hand off the conversation to a human agent'
+  icon: 'user-switch'