feat: Add support for minutes in auto resolve feature (#11269)

### Summary

- Converts conversation auto-resolution duration from days to minutes
for more
granular control
- Updates validation to allow values from 10 minutes (minimum) to 999
days (maximum)
- Implements smart messaging to show appropriate time units in activity
messages

###  Changes

- Created migration to convert existing durations from days to minutes
(x1440)
- Updated conversation resolver to use minutes instead of days
- Added dynamic translation key selection based on duration value
- Updated related specs and documentation
- Added support for displaying durations in days, hours, or minutes
based on value

###  Test plan

- Verify account validation accepts new minute-based ranges
- Confirm existing account settings are correctly migrated
- Test auto-resolution works properly with minute values
- Ensure proper time unit display in activity messages

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This commit is contained in:
Shivam Mishra
2025-05-07 13:06:15 +05:30
committed by GitHub
parent e08436dde5
commit b533980880
34 changed files with 864 additions and 367 deletions

View File

@@ -159,7 +159,9 @@ en:
open: 'Conversation was reopened by %{user_name}'
pending: 'Conversation was marked as pending by %{user_name}'
snoozed: 'Conversation was snoozed by %{user_name}'
auto_resolved: 'Conversation was marked resolved by system due to %{duration} days of inactivity'
auto_resolved_days: 'Conversation was marked resolved by system due to %{count} days of inactivity'
auto_resolved_hours: 'Conversation was marked resolved by system due to %{count} hours of inactivity'
auto_resolved_minutes: 'Conversation was marked resolved by system due to %{count} minutes of inactivity'
system_auto_open: System reopened the conversation due to a new incoming message.
priority:
added: '%{user_name} set the priority to %{new_priority}'