diff --git a/app/javascript/dashboard/components/ChatList.vue b/app/javascript/dashboard/components/ChatList.vue
index 3e251f42b..eb410f7d5 100644
--- a/app/javascript/dashboard/components/ChatList.vue
+++ b/app/javascript/dashboard/components/ChatList.vue
@@ -514,14 +514,14 @@ export default {
       this.$store.dispatch('campaigns/get');
     }
 
-    bus.$on('fetch_conversation_stats', () => {
+    this.$emitter.on('fetch_conversation_stats', () => {
       this.$store.dispatch('conversationStats/get', this.conversationFilters);
     });
 
-    bus.$on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+    this.$emitter.on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
   },
   beforeDestroy() {
-    bus.$off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+    this.$emitter.off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
   },
   methods: {
     updateVirtualListProps(key, value) {
@@ -742,7 +742,7 @@ export default {
     updateAssigneeTab(selectedTab) {
       if (this.activeAssigneeTab !== selectedTab) {
         this.resetBulkActions();
-        bus.$emit('clearSearchInput');
+        this.$emitter.emit('clearSearchInput');
         this.activeAssigneeTab = selectedTab;
         if (!this.currentPage) {
           this.fetchConversations();
diff --git a/app/javascript/dashboard/components/Code.vue b/app/javascript/dashboard/components/Code.vue
index 269311c2d..d8f609e29 100644
--- a/app/javascript/dashboard/components/Code.vue
+++ b/app/javascript/dashboard/components/Code.vue
@@ -25,8 +25,10 @@
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
+  mixins: [alertMixin],
   props: {
     script: {
       type: String,
@@ -59,7 +61,7 @@ export default {
     async onCopy(e) {
       e.preventDefault();
       await copyTextToClipboard(this.script);
-      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      this.showAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
     },
   },
 };
diff --git a/app/javascript/dashboard/components/CustomAttribute.vue b/app/javascript/dashboard/components/CustomAttribute.vue
index c9e8e6766..e7de811d6 100644
--- a/app/javascript/dashboard/components/CustomAttribute.vue
+++ b/app/javascript/dashboard/components/CustomAttribute.vue
@@ -270,10 +270,10 @@ export default {
   },
   mounted() {
     this.editedValue = this.formattedValue;
-    bus.$on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    this.$emitter.on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
   },
   destroyed() {
-    bus.$off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    this.$emitter.off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
   },
   methods: {
     onFocusAttribute(focusAttributeKey) {
diff --git a/app/javascript/dashboard/components/MaskedText.vue b/app/javascript/dashboard/components/MaskedText.vue
index 87531a07e..5492882ce 100644
--- a/app/javascript/dashboard/components/MaskedText.vue
+++ b/app/javascript/dashboard/components/MaskedText.vue
@@ -18,8 +18,10 @@
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
+  mixins: [alertMixin],
   props: {
     value: {
       type: String,
@@ -35,7 +37,7 @@ export default {
     async onCopy(e) {
       e.preventDefault();
       await copyTextToClipboard(this.value);
-      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      this.showAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
     },
     toggleMasked() {
       this.masked = !this.masked;
diff --git a/app/javascript/dashboard/components/NetworkNotification.vue b/app/javascript/dashboard/components/NetworkNotification.vue
index 2f3b02826..98cfa205c 100644
--- a/app/javascript/dashboard/components/NetworkNotification.vue
+++ b/app/javascript/dashboard/components/NetworkNotification.vue
@@ -55,7 +55,7 @@ export default {
 
   mounted() {
     window.addEventListener('offline', this.updateOnlineStatus);
-    window.bus.$on(BUS_EVENTS.WEBSOCKET_DISCONNECT, () => {
+    this.$emitter.on(BUS_EVENTS.WEBSOCKET_DISCONNECT, () => {
       // TODO: Remove this after completing the conversation list refetching
       // TODO: DIRTY FIX : CLEAN UP THIS WITH PROPER FIX, DELAYING THE RECONNECT FOR NOW
       // THE CABLE IS FIRING IS VERY COMMON AND THUS INTERFERING USER EXPERIENCE
diff --git a/app/javascript/dashboard/components/SidemenuIcon.vue b/app/javascript/dashboard/components/SidemenuIcon.vue
index e2811f65b..6106b9ad0 100644
--- a/app/javascript/dashboard/components/SidemenuIcon.vue
+++ b/app/javascript/dashboard/components/SidemenuIcon.vue
@@ -21,7 +21,7 @@ export default {
   },
   methods: {
     onMenuItemClick() {
-      bus.$emit(BUS_EVENTS.TOGGLE_SIDEMENU);
+      this.$emitter.emit(BUS_EVENTS.TOGGLE_SIDEMENU);
     },
   },
 };
diff --git a/app/javascript/dashboard/components/SnackbarContainer.vue b/app/javascript/dashboard/components/SnackbarContainer.vue
index 553ad2a2e..4785e4d4b 100644
--- a/app/javascript/dashboard/components/SnackbarContainer.vue
+++ b/app/javascript/dashboard/components/SnackbarContainer.vue
@@ -15,11 +15,13 @@
 
 <script>
 import WootSnackbar from './Snackbar.vue';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
   components: {
     WootSnackbar,
   },
+  mixins: [alertMixin],
   props: {
     duration: {
       type: Number,
@@ -34,10 +36,10 @@ export default {
   },
 
   mounted() {
-    bus.$on('newToastMessage', this.onNewToastMessage);
+    this.$emitter.on('newToastMessage', this.onNewToastMessage);
   },
   beforeDestroy() {
-    bus.$off('newToastMessage', this.onNewToastMessage);
+    this.$emitter.off('newToastMessage', this.onNewToastMessage);
   },
   methods: {
     onNewToastMessage(message, action) {
diff --git a/app/javascript/dashboard/components/buttons/ResolveAction.vue b/app/javascript/dashboard/components/buttons/ResolveAction.vue
index 91423c762..64c13c6e9 100644
--- a/app/javascript/dashboard/components/buttons/ResolveAction.vue
+++ b/app/javascript/dashboard/components/buttons/ResolveAction.vue
@@ -128,12 +128,12 @@ export default {
     },
   },
   mounted() {
-    bus.$on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    bus.$on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
+    this.$emitter.on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
+    this.$emitter.on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
   },
   destroyed() {
-    bus.$off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    bus.$off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
+    this.$emitter.off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
+    this.$emitter.off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
   },
   methods: {
     getKeyboardEvents() {
diff --git a/app/javascript/dashboard/components/ui/DatePicker/DatePicker.vue b/app/javascript/dashboard/components/ui/DatePicker/DatePicker.vue
index 225bb90f3..9b84d6548 100644
--- a/app/javascript/dashboard/components/ui/DatePicker/DatePicker.vue
+++ b/app/javascript/dashboard/components/ui/DatePicker/DatePicker.vue
@@ -22,7 +22,7 @@ import {
   setYear,
   isAfter,
 } from 'date-fns';
-
+import { useAlert } from 'dashboard/composables';
 import DatePickerButton from './components/DatePickerButton.vue';
 import CalendarDateInput from './components/CalendarDateInput.vue';
 import CalendarDateRange from './components/CalendarDateRange.vue';
@@ -185,7 +185,7 @@ const updateManualInput = (newDate, calendarType) => {
 };
 
 const handleManualInputError = message => {
-  bus.$emit('newToastMessage', message);
+  useAlert(message);
 };
 
 const resetDatePicker = () => {
@@ -201,7 +201,7 @@ const resetDatePicker = () => {
 
 const emitDateRange = () => {
   if (!isValid(selectedStartDate.value) || !isValid(selectedEndDate.value)) {
-    bus.$emit('newToastMessage', 'Please select a valid time range');
+    useAlert('Please select a valid time range');
   } else {
     showDatePicker.value = false;
     emit('dateRangeChanged', [selectedStartDate.value, selectedEndDate.value]);
diff --git a/app/javascript/dashboard/components/widgets/AIAssistanceButton.vue b/app/javascript/dashboard/components/widgets/AIAssistanceButton.vue
index a64743547..34f95a330 100644
--- a/app/javascript/dashboard/components/widgets/AIAssistanceButton.vue
+++ b/app/javascript/dashboard/components/widgets/AIAssistanceButton.vue
@@ -81,7 +81,7 @@ export default {
   },
 
   mounted() {
-    bus.$on(CMD_AI_ASSIST, this.onAIAssist);
+    this.$emitter.on(CMD_AI_ASSIST, this.onAIAssist);
     this.initialMessage = this.draftMessage;
   },
 
diff --git a/app/javascript/dashboard/components/widgets/WootWriter/Editor.vue b/app/javascript/dashboard/components/widgets/WootWriter/Editor.vue
index 61ee2c2de..52b73c405 100644
--- a/app/javascript/dashboard/components/widgets/WootWriter/Editor.vue
+++ b/app/javascript/dashboard/components/widgets/WootWriter/Editor.vue
@@ -352,10 +352,16 @@ export default {
     // Components using this
     // 1. SearchPopover.vue
 
-    bus.$on(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, this.insertContentIntoEditor);
+    this.$emitter.on(
+      BUS_EVENTS.INSERT_INTO_RICH_EDITOR,
+      this.insertContentIntoEditor
+    );
   },
   beforeDestroy() {
-    bus.$off(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, this.insertContentIntoEditor);
+    this.$emitter.off(
+      BUS_EVENTS.INSERT_INTO_RICH_EDITOR,
+      this.insertContentIntoEditor
+    );
   },
   methods: {
     reloadState(content = this.value) {
diff --git a/app/javascript/dashboard/components/widgets/conversation/Message.vue b/app/javascript/dashboard/components/widgets/conversation/Message.vue
index 20222a31e..c6822d27d 100644
--- a/app/javascript/dashboard/components/widgets/conversation/Message.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/Message.vue
@@ -473,11 +473,11 @@ export default {
   },
   mounted() {
     this.hasMediaLoadError = false;
-    bus.$on(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL, this.closeContextMenu);
+    this.$emitter.on(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL, this.closeContextMenu);
     this.setupHighlightTimer();
   },
   beforeDestroy() {
-    bus.$off(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL, this.closeContextMenu);
+    this.$emitter.off(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL, this.closeContextMenu);
     clearTimeout(this.higlightTimeout);
   },
   methods: {
@@ -531,7 +531,7 @@ export default {
       const { conversation_id: conversationId, id: replyTo } = this.data;
 
       LocalStorage.updateJsonStore(replyStorageKey, conversationId, replyTo);
-      bus.$emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.data);
+      this.$emitter.emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.data);
     },
     setupHighlightTimer() {
       if (Number(this.$route.query.messageId) !== Number(this.data.id)) {
diff --git a/app/javascript/dashboard/components/widgets/conversation/MessagesView.vue b/app/javascript/dashboard/components/widgets/conversation/MessagesView.vue
index 17d875f56..df61e9de1 100644
--- a/app/javascript/dashboard/components/widgets/conversation/MessagesView.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/MessagesView.vue
@@ -324,12 +324,12 @@ export default {
   },
 
   created() {
-    bus.$on(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
+    this.$emitter.on(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
     // when a new message comes in, we refetch the label suggestions
-    bus.$on(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS, this.fetchSuggestions);
+    this.$emitter.on(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS, this.fetchSuggestions);
     // when a message is sent we set the flag to true this hides the label suggestions,
     // until the chat is changed and the flag is reset in the watch for currentChat
-    bus.$on(BUS_EVENTS.MESSAGE_SENT, () => {
+    this.$emitter.on(BUS_EVENTS.MESSAGE_SENT, () => {
       this.messageSentSinceOpened = true;
     });
   },
@@ -396,7 +396,7 @@ export default {
       this.$store.dispatch('fetchAllAttachments', this.currentChat.id);
     },
     removeBusListeners() {
-      bus.$off(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
+      this.$emitter.off(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
     },
     onScrollToMessage({ messageId = '' } = {}) {
       this.$nextTick(() => {
@@ -514,7 +514,7 @@ export default {
       } else {
         this.hasUserScrolled = true;
       }
-      bus.$emit(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL);
+      this.$emitter.emit(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL);
       this.fetchPreviousMessages(e.target.scrollTop);
     },
 
diff --git a/app/javascript/dashboard/components/widgets/conversation/MoreActions.vue b/app/javascript/dashboard/components/widgets/conversation/MoreActions.vue
index 78435144d..4a742781d 100644
--- a/app/javascript/dashboard/components/widgets/conversation/MoreActions.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/MoreActions.vue
@@ -61,14 +61,14 @@ export default {
     ...mapGetters({ currentChat: 'getSelectedChat' }),
   },
   mounted() {
-    bus.$on(CMD_MUTE_CONVERSATION, this.mute);
-    bus.$on(CMD_UNMUTE_CONVERSATION, this.unmute);
-    bus.$on(CMD_SEND_TRANSCRIPT, this.toggleEmailActionsModal);
+    this.$emitter.on(CMD_MUTE_CONVERSATION, this.mute);
+    this.$emitter.on(CMD_UNMUTE_CONVERSATION, this.unmute);
+    this.$emitter.on(CMD_SEND_TRANSCRIPT, this.toggleEmailActionsModal);
   },
   destroyed() {
-    bus.$off(CMD_MUTE_CONVERSATION, this.mute);
-    bus.$off(CMD_UNMUTE_CONVERSATION, this.unmute);
-    bus.$off(CMD_SEND_TRANSCRIPT, this.toggleEmailActionsModal);
+    this.$emitter.off(CMD_MUTE_CONVERSATION, this.mute);
+    this.$emitter.off(CMD_UNMUTE_CONVERSATION, this.unmute);
+    this.$emitter.off(CMD_SEND_TRANSCRIPT, this.toggleEmailActionsModal);
   },
   methods: {
     mute() {
diff --git a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
index 42fa74ec7..d6f393bfc 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
@@ -596,12 +596,15 @@ export default {
     );
 
     this.fetchAndSetReplyTo();
-    bus.$on(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.fetchAndSetReplyTo);
+    this.$emitter.on(
+      BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE,
+      this.fetchAndSetReplyTo
+    );
 
     // A hacky fix to solve the drag and drop
     // Is showing on top of new conversation modal drag and drop
     // TODO need to find a better solution
-    bus.$on(
+    this.$emitter.on(
       BUS_EVENTS.NEW_CONVERSATION_MODAL,
       this.onNewConversationModalActive
     );
@@ -609,10 +612,13 @@ export default {
   destroyed() {
     document.removeEventListener('paste', this.onPaste);
     document.removeEventListener('keydown', this.handleKeyEvents);
-    bus.$off(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.fetchAndSetReplyTo);
+    this.$emitter.off(
+      BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE,
+      this.fetchAndSetReplyTo
+    );
   },
   beforeDestroy() {
-    bus.$off(
+    this.$emitter.off(
       BUS_EVENTS.NEW_CONVERSATION_MODAL,
       this.onNewConversationModalActive
     );
@@ -625,7 +631,7 @@ export default {
         const lines = title.split('\n');
         const nonEmptyLines = lines.filter(line => line.trim() !== '');
         const filteredMarkdown = nonEmptyLines.join(' ');
-        bus.$emit(
+        this.$emitter.emit(
           BUS_EVENTS.INSERT_INTO_RICH_EDITOR,
           `[${filteredMarkdown}](${url})`
         );
@@ -867,8 +873,8 @@ export default {
           'createPendingMessageAndSend',
           messagePayload
         );
-        bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
-        bus.$emit(BUS_EVENTS.MESSAGE_SENT);
+        this.$emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
+        this.$emitter.emit(BUS_EVENTS.MESSAGE_SENT);
         this.removeFromDraft();
         this.sendMessageAnalyticsData(messagePayload.private);
       } catch (error) {
@@ -1194,7 +1200,7 @@ export default {
     resetReplyToMessage() {
       const replyStorageKey = LOCAL_STORAGE_KEYS.MESSAGE_REPLY_TO;
       LocalStorage.deleteFromJsonStore(replyStorageKey, this.conversationId);
-      bus.$emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE);
+      this.$emitter.emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE);
     },
     onNewConversationModalActive(isActive) {
       // Issue is if the new conversation modal is open and we drag and drop the file
diff --git a/app/javascript/dashboard/components/widgets/conversation/bubble/ReplyTo.vue b/app/javascript/dashboard/components/widgets/conversation/bubble/ReplyTo.vue
index fda2a9faa..5cb063d23 100644
--- a/app/javascript/dashboard/components/widgets/conversation/bubble/ReplyTo.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/bubble/ReplyTo.vue
@@ -47,7 +47,9 @@ export default {
   },
   methods: {
     scrollToMessage() {
-      bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE, { messageId: this.message.id });
+      this.$emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE, {
+        messageId: this.message.id,
+      });
     },
   },
 };
diff --git a/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue
index 3b398b8c3..198774dad 100644
--- a/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue
@@ -167,17 +167,29 @@ export default {
     };
   },
   mounted() {
-    bus.$on(CMD_BULK_ACTION_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-    bus.$on(CMD_BULK_ACTION_REOPEN_CONVERSATION, this.onCmdReopenConversation);
-    bus.$on(
+    this.$emitter.on(
+      CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+      this.onCmdSnoozeConversation
+    );
+    this.$emitter.on(
+      CMD_BULK_ACTION_REOPEN_CONVERSATION,
+      this.onCmdReopenConversation
+    );
+    this.$emitter.on(
       CMD_BULK_ACTION_RESOLVE_CONVERSATION,
       this.onCmdResolveConversation
     );
   },
   destroyed() {
-    bus.$off(CMD_BULK_ACTION_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-    bus.$off(CMD_BULK_ACTION_REOPEN_CONVERSATION, this.onCmdReopenConversation);
-    bus.$off(
+    this.$emitter.off(
+      CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+      this.onCmdSnoozeConversation
+    );
+    this.$emitter.off(
+      CMD_BULK_ACTION_REOPEN_CONVERSATION,
+      this.onCmdReopenConversation
+    );
+    this.$emitter.off(
       CMD_BULK_ACTION_RESOLVE_CONVERSATION,
       this.onCmdResolveConversation
     );
diff --git a/app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js b/app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js
index df3c85f1f..d518be209 100644
--- a/app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js
+++ b/app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js
@@ -2,12 +2,21 @@ import { createLocalVue, mount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
 import VTooltip from 'v-tooltip';
-
 import Button from 'dashboard/components/buttons/Button';
 import i18n from 'dashboard/i18n';
 import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
 import MoreActions from '../MoreActions';
 
+jest.mock('shared/helpers/mitt', () => ({
+  emitter: {
+    emit: jest.fn(),
+    on: jest.fn(),
+    off: jest.fn(),
+  },
+}));
+
+import { emitter } from 'shared/helpers/mitt';
+
 const localVue = createLocalVue();
 localVue.use(Vuex);
 localVue.use(VueI18n);
@@ -16,6 +25,12 @@ localVue.use(VTooltip);
 localVue.component('fluent-icon', FluentIcon);
 localVue.component('woot-button', Button);
 
+localVue.prototype.$emitter = {
+  emit: jest.fn(),
+  on: jest.fn(),
+  off: jest.fn(),
+};
+
 const i18nConfig = new VueI18n({ locale: 'en', messages: i18n });
 
 describe('MoveActions', () => {
@@ -29,12 +44,6 @@ describe('MoveActions', () => {
   let moreActions = null;
 
   beforeEach(() => {
-    window.bus = {
-      $emit: jest.fn(),
-      $on: jest.fn(),
-      $off: jest.fn(),
-    };
-
     state = {
       authenticated: true,
       currentChat,
@@ -76,7 +85,7 @@ describe('MoveActions', () => {
     it('shows alert', async () => {
       await moreActions.find('button:first-child').trigger('click');
 
-      expect(window.bus.$emit).toBeCalledWith(
+      expect(emitter.emit).toBeCalledWith(
         'newToastMessage',
         'This contact is blocked successfully. You will not be notified of any future conversations.',
         undefined
@@ -102,7 +111,7 @@ describe('MoveActions', () => {
     it('shows alert', async () => {
       await moreActions.find('button:first-child').trigger('click');
 
-      expect(window.bus.$emit).toBeCalledWith(
+      expect(emitter.emit).toBeCalledWith(
         'newToastMessage',
         'This contact is unblocked successfully.',
         undefined
diff --git a/app/javascript/dashboard/composables/index.js b/app/javascript/dashboard/composables/index.js
index 4e600e7c3..49479499b 100644
--- a/app/javascript/dashboard/composables/index.js
+++ b/app/javascript/dashboard/composables/index.js
@@ -1,4 +1,5 @@
 import { getCurrentInstance } from 'vue';
+import { emitter } from 'shared/helpers/mitt';
 
 export const useTrack = () => {
   const vm = getCurrentInstance();
@@ -8,5 +9,5 @@ export const useTrack = () => {
 };
 
 export function useAlert(message, action) {
-  bus.$emit('newToastMessage', message, action);
+  emitter.emit('newToastMessage', message, action);
 }
diff --git a/app/javascript/dashboard/helper/actionCable.js b/app/javascript/dashboard/helper/actionCable.js
index 5f4570474..3b61695db 100644
--- a/app/javascript/dashboard/helper/actionCable.js
+++ b/app/javascript/dashboard/helper/actionCable.js
@@ -1,6 +1,7 @@
 import AuthAPI from '../api/auth';
 import BaseActionCableConnector from '../../shared/helpers/BaseActionCableConnector';
 import DashboardAudioNotificationHelper from './AudioAlerts/DashboardAudioNotificationHelper';
+import { emitter } from 'shared/helpers/mitt';
 
 class ActionCableConnector extends BaseActionCableConnector {
   constructor(app, pubsubToken) {
@@ -177,8 +178,8 @@ class ActionCableConnector extends BaseActionCableConnector {
 
   // eslint-disable-next-line class-methods-use-this
   fetchConversationStats = () => {
-    bus.$emit('fetch_conversation_stats');
-    bus.$emit('fetch_overview_reports');
+    emitter.emit('fetch_conversation_stats');
+    emitter.emit('fetch_overview_reports');
   };
 
   onContactDelete = data => {
@@ -207,7 +208,7 @@ class ActionCableConnector extends BaseActionCableConnector {
 
   // eslint-disable-next-line class-methods-use-this
   onFirstReplyCreated = () => {
-    bus.$emit('fetch_overview_reports');
+    emitter.emit('fetch_overview_reports');
   };
 
   onCacheInvalidate = data => {
diff --git a/app/javascript/dashboard/helper/pushHelper.js b/app/javascript/dashboard/helper/pushHelper.js
index e62d51ca2..2c1300292 100644
--- a/app/javascript/dashboard/helper/pushHelper.js
+++ b/app/javascript/dashboard/helper/pushHelper.js
@@ -1,6 +1,7 @@
 /* eslint-disable no-console */
 import NotificationSubscriptions from '../api/notificationSubscription';
 import auth from '../api/auth';
+import { emitter } from 'shared/helpers/mitt';
 
 export const verifyServiceWorkerExistence = (callback = () => {}) => {
   if (!('serviceWorker' in navigator)) {
@@ -68,7 +69,7 @@ export const registerSubscription = (onSuccess = () => {}) => {
       onSuccess();
     })
     .catch(() => {
-      window.bus.$emit(
+      emitter.emit(
         'newToastMessage',
         'This browser does not support desktop notification'
       );
@@ -77,7 +78,7 @@ export const registerSubscription = (onSuccess = () => {}) => {
 
 export const requestPushPermissions = ({ onSuccess }) => {
   if (!('Notification' in window)) {
-    window.bus.$emit(
+    emitter.emit(
       'newToastMessage',
       'This browser does not support desktop notification'
     );
diff --git a/app/javascript/dashboard/helper/scriptHelpers.js b/app/javascript/dashboard/helper/scriptHelpers.js
index ef1917c13..292751a94 100644
--- a/app/javascript/dashboard/helper/scriptHelpers.js
+++ b/app/javascript/dashboard/helper/scriptHelpers.js
@@ -1,5 +1,6 @@
 import AnalyticsHelper from './AnalyticsHelper';
 import DashboardAudioNotificationHelper from './AudioAlerts/DashboardAudioNotificationHelper';
+import { emitter } from 'shared/helpers/mitt';
 
 export const CHATWOOT_SET_USER = 'CHATWOOT_SET_USER';
 export const CHATWOOT_RESET = 'CHATWOOT_RESET';
@@ -8,7 +9,7 @@ export const ANALYTICS_IDENTITY = 'ANALYTICS_IDENTITY';
 export const ANALYTICS_RESET = 'ANALYTICS_RESET';
 
 export const initializeAnalyticsEvents = () => {
-  window.bus.$on(ANALYTICS_IDENTITY, ({ user }) => {
+  emitter.on(ANALYTICS_IDENTITY, ({ user }) => {
     AnalyticsHelper.identify(user);
   });
 };
@@ -34,12 +35,12 @@ const initializeAudioAlerts = user => {
 };
 
 export const initializeChatwootEvents = () => {
-  window.bus.$on(CHATWOOT_RESET, () => {
+  emitter.on(CHATWOOT_RESET, () => {
     if (window.$chatwoot) {
       window.$chatwoot.reset();
     }
   });
-  window.bus.$on(CHATWOOT_SET_USER, ({ user }) => {
+  emitter.on(CHATWOOT_SET_USER, ({ user }) => {
     if (window.$chatwoot) {
       window.$chatwoot.setUser(user.email, {
         avatar_url: user.avatar_url,
diff --git a/app/javascript/dashboard/routes/dashboard/Dashboard.vue b/app/javascript/dashboard/routes/dashboard/Dashboard.vue
index 2602c9764..78366c290 100644
--- a/app/javascript/dashboard/routes/dashboard/Dashboard.vue
+++ b/app/javascript/dashboard/routes/dashboard/Dashboard.vue
@@ -110,11 +110,11 @@ export default {
   mounted() {
     this.handleResize();
     window.addEventListener('resize', this.handleResize);
-    bus.$on(BUS_EVENTS.TOGGLE_SIDEMENU, this.toggleSidebar);
+    this.$emitter.on(BUS_EVENTS.TOGGLE_SIDEMENU, this.toggleSidebar);
   },
   beforeDestroy() {
     window.removeEventListener('resize', this.handleResize);
-    bus.$off(BUS_EVENTS.TOGGLE_SIDEMENU, this.toggleSidebar);
+    this.$emitter.off(BUS_EVENTS.TOGGLE_SIDEMENU, this.toggleSidebar);
   },
 
   methods: {
diff --git a/app/javascript/dashboard/routes/dashboard/commands/bulkActionsHotKeys.js b/app/javascript/dashboard/routes/dashboard/commands/bulkActionsHotKeys.js
index 2071fee44..74e68afc6 100644
--- a/app/javascript/dashboard/routes/dashboard/commands/bulkActionsHotKeys.js
+++ b/app/javascript/dashboard/routes/dashboard/commands/bulkActionsHotKeys.js
@@ -11,6 +11,7 @@ import {
   ICON_REOPEN_CONVERSATION,
   ICON_RESOLVE_CONVERSATION,
 } from './CommandBarIcons';
+import { emitter } from 'shared/helpers/mitt';
 
 import { createSnoozeHandlers } from './commandBarActions';
 
@@ -37,7 +38,7 @@ export const RESOLVED_CONVERSATION_BULK_ACTIONS = [
     title: 'COMMAND_BAR.COMMANDS.REOPEN_CONVERSATION',
     section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
     icon: ICON_REOPEN_CONVERSATION,
-    handler: () => bus.$emit(CMD_BULK_ACTION_REOPEN_CONVERSATION),
+    handler: () => emitter.emit(CMD_BULK_ACTION_REOPEN_CONVERSATION),
   },
 ];
 
@@ -47,7 +48,7 @@ export const OPEN_CONVERSATION_BULK_ACTIONS = [
     title: 'COMMAND_BAR.COMMANDS.RESOLVE_CONVERSATION',
     section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
     icon: ICON_RESOLVE_CONVERSATION,
-    handler: () => bus.$emit(CMD_BULK_ACTION_RESOLVE_CONVERSATION),
+    handler: () => emitter.emit(CMD_BULK_ACTION_RESOLVE_CONVERSATION),
   },
 ];
 
diff --git a/app/javascript/dashboard/routes/dashboard/commands/commandBarActions.js b/app/javascript/dashboard/routes/dashboard/commands/commandBarActions.js
index 8be375e30..c47c0a7ce 100644
--- a/app/javascript/dashboard/routes/dashboard/commands/commandBarActions.js
+++ b/app/javascript/dashboard/routes/dashboard/commands/commandBarActions.js
@@ -1,4 +1,5 @@
 import wootConstants from 'dashboard/constants/globals';
+import { emitter } from 'shared/helpers/mitt';
 
 import {
   CMD_MUTE_CONVERSATION,
@@ -26,7 +27,7 @@ export const OPEN_CONVERSATION_ACTIONS = [
     title: 'COMMAND_BAR.COMMANDS.RESOLVE_CONVERSATION',
     section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
     icon: ICON_RESOLVE_CONVERSATION,
-    handler: () => bus.$emit(CMD_RESOLVE_CONVERSATION),
+    handler: () => emitter.emit(CMD_RESOLVE_CONVERSATION),
   },
 ];
 
@@ -37,7 +38,7 @@ export const createSnoozeHandlers = (busEventName, parentId, section) => {
     parent: parentId,
     section: section,
     icon: ICON_SNOOZE_CONVERSATION,
-    handler: () => bus.$emit(busEventName, option),
+    handler: () => emitter.emit(busEventName, option),
   }));
 };
 
@@ -61,7 +62,7 @@ export const RESOLVED_CONVERSATION_ACTIONS = [
     title: 'COMMAND_BAR.COMMANDS.REOPEN_CONVERSATION',
     section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
     icon: ICON_REOPEN_CONVERSATION,
-    handler: () => bus.$emit(CMD_REOPEN_CONVERSATION),
+    handler: () => emitter.emit(CMD_REOPEN_CONVERSATION),
   },
 ];
 
@@ -70,7 +71,7 @@ export const SEND_TRANSCRIPT_ACTION = {
   title: 'COMMAND_BAR.COMMANDS.SEND_TRANSCRIPT',
   section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
   icon: ICON_SEND_TRANSCRIPT,
-  handler: () => bus.$emit(CMD_SEND_TRANSCRIPT),
+  handler: () => emitter.emit(CMD_SEND_TRANSCRIPT),
 };
 
 export const UNMUTE_ACTION = {
@@ -78,7 +79,7 @@ export const UNMUTE_ACTION = {
   title: 'COMMAND_BAR.COMMANDS.UNMUTE_CONVERSATION',
   section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
   icon: ICON_UNMUTE_CONVERSATION,
-  handler: () => bus.$emit(CMD_UNMUTE_CONVERSATION),
+  handler: () => emitter.emit(CMD_UNMUTE_CONVERSATION),
 };
 
 export const MUTE_ACTION = {
@@ -86,5 +87,5 @@ export const MUTE_ACTION = {
   title: 'COMMAND_BAR.COMMANDS.MUTE_CONVERSATION',
   section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
   icon: ICON_MUTE_CONVERSATION,
-  handler: () => bus.$emit(CMD_MUTE_CONVERSATION),
+  handler: () => emitter.emit(CMD_MUTE_CONVERSATION),
 };
diff --git a/app/javascript/dashboard/routes/dashboard/commands/conversationHotKeys.js b/app/javascript/dashboard/routes/dashboard/commands/conversationHotKeys.js
index aaa73c5d4..9c4a638b6 100644
--- a/app/javascript/dashboard/routes/dashboard/commands/conversationHotKeys.js
+++ b/app/javascript/dashboard/routes/dashboard/commands/conversationHotKeys.js
@@ -1,5 +1,6 @@
 import { mapGetters } from 'vuex';
 import wootConstants from 'dashboard/constants/globals';
+import { emitter } from 'shared/helpers/mitt';
 
 import { CMD_AI_ASSIST } from './commandBarBusEvents';
 import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
@@ -318,7 +319,7 @@ export default {
         section: this.$t('COMMAND_BAR.SECTIONS.AI_ASSIST'),
         priority: item,
         icon: item.icon,
-        handler: () => bus.$emit(CMD_AI_ASSIST, item.key),
+        handler: () => emitter.emit(CMD_AI_ASSIST, item.key),
       }));
       return [
         {
diff --git a/app/javascript/dashboard/routes/dashboard/commands/inboxHotKeys.js b/app/javascript/dashboard/routes/dashboard/commands/inboxHotKeys.js
index e8f92a9f6..d83f00f51 100644
--- a/app/javascript/dashboard/routes/dashboard/commands/inboxHotKeys.js
+++ b/app/javascript/dashboard/routes/dashboard/commands/inboxHotKeys.js
@@ -2,6 +2,7 @@ import wootConstants from 'dashboard/constants/globals';
 
 import { CMD_SNOOZE_NOTIFICATION } from './commandBarBusEvents';
 import { ICON_SNOOZE_NOTIFICATION } from './CommandBarIcons';
+import { emitter } from 'shared/helpers/mitt';
 
 import { isAInboxViewRoute } from 'dashboard/helper/routeHelpers';
 
@@ -21,7 +22,7 @@ const INBOX_SNOOZE_EVENTS = [
     section: 'COMMAND_BAR.SECTIONS.SNOOZE_NOTIFICATION',
     icon: ICON_SNOOZE_NOTIFICATION,
     handler: () =>
-      bus.$emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.AN_HOUR_FROM_NOW),
+      emitter.emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.AN_HOUR_FROM_NOW),
   },
   {
     id: SNOOZE_OPTIONS.UNTIL_TOMORROW,
@@ -30,7 +31,7 @@ const INBOX_SNOOZE_EVENTS = [
     parent: 'snooze_notification',
     icon: ICON_SNOOZE_NOTIFICATION,
     handler: () =>
-      bus.$emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.UNTIL_TOMORROW),
+      emitter.emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.UNTIL_TOMORROW),
   },
   {
     id: SNOOZE_OPTIONS.UNTIL_NEXT_WEEK,
@@ -39,7 +40,7 @@ const INBOX_SNOOZE_EVENTS = [
     parent: 'snooze_notification',
     icon: ICON_SNOOZE_NOTIFICATION,
     handler: () =>
-      bus.$emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.UNTIL_NEXT_WEEK),
+      emitter.emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.UNTIL_NEXT_WEEK),
   },
   {
     id: SNOOZE_OPTIONS.UNTIL_NEXT_MONTH,
@@ -48,7 +49,7 @@ const INBOX_SNOOZE_EVENTS = [
     parent: 'snooze_notification',
     icon: ICON_SNOOZE_NOTIFICATION,
     handler: () =>
-      bus.$emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.UNTIL_NEXT_MONTH),
+      emitter.emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.UNTIL_NEXT_MONTH),
   },
   {
     id: SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME,
@@ -57,7 +58,7 @@ const INBOX_SNOOZE_EVENTS = [
     parent: 'snooze_notification',
     icon: ICON_SNOOZE_NOTIFICATION,
     handler: () =>
-      bus.$emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME),
+      emitter.emit(CMD_SNOOZE_NOTIFICATION, SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME),
   },
 ];
 export default {
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/ConversationView.vue b/app/javascript/dashboard/routes/dashboard/conversation/ConversationView.vue
index 9d57fb7a1..2235b38f0 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/ConversationView.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/ConversationView.vue
@@ -169,7 +169,7 @@ export default {
             after: messageId,
           })
           .then(() => {
-            bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE, { messageId });
+            this.$emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE, { messageId });
           });
       } else {
         this.$store.dispatch('clearSelectedState');
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue b/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue
index 316352c7a..f8862dcea 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue
@@ -271,7 +271,10 @@ export default {
     },
     toggleConversationModal() {
       this.showConversationModal = !this.showConversationModal;
-      bus.$emit(BUS_EVENTS.NEW_CONVERSATION_MODAL, this.showConversationModal);
+      this.$emitter.emit(
+        BUS_EVENTS.NEW_CONVERSATION_MODAL,
+        this.showConversationModal
+      );
     },
     toggleDeleteModal() {
       this.showDeleteModal = !this.showDeleteModal;
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/components/HelpCenterLayout.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/components/HelpCenterLayout.vue
index fd38c4a40..099ed8fcf 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/components/HelpCenterLayout.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/components/HelpCenterLayout.vue
@@ -265,7 +265,7 @@ export default {
   },
 
   mounted() {
-    bus.$on(BUS_EVENTS.TOGGLE_SIDEMENU, this.toggleSidebar);
+    this.$emitter.on(BUS_EVENTS.TOGGLE_SIDEMENU, this.toggleSidebar);
 
     const slug = this.$route.params.portalSlug;
     if (slug) this.lastActivePortalSlug = slug;
@@ -273,7 +273,7 @@ export default {
     this.fetchPortalAndItsCategories();
   },
   beforeDestroy() {
-    bus.$off(BUS_EVENTS.TOGGLE_SIDEMENU, this.toggleSidebar);
+    this.$emitter.off(BUS_EVENTS.TOGGLE_SIDEMENU, this.toggleSidebar);
   },
   updated() {
     const slug = this.$route.params.portalSlug;
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
index 7fe8a8000..f7d41e223 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
@@ -140,7 +140,7 @@ export default {
       this.$store
         .dispatch('setActiveChat', { data: selectedConversation })
         .then(() => {
-          bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
+          this.$emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
         });
     },
     findConversation() {
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
index e8ac446db..5a91e4762 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
@@ -92,10 +92,10 @@ export default {
     ...mapGetters({ meta: 'notifications/getMeta' }),
   },
   mounted() {
-    bus.$on(CMD_SNOOZE_NOTIFICATION, this.onCmdSnoozeNotification);
+    this.$emitter.on(CMD_SNOOZE_NOTIFICATION, this.onCmdSnoozeNotification);
   },
   destroyed() {
-    bus.$off(CMD_SNOOZE_NOTIFICATION, this.onCmdSnoozeNotification);
+    this.$emitter.off(CMD_SNOOZE_NOTIFICATION, this.onCmdSnoozeNotification);
   },
   methods: {
     openSnoozeNotificationModal() {
diff --git a/app/javascript/dashboard/routes/dashboard/settings/agents/AddAgent.vue b/app/javascript/dashboard/routes/dashboard/settings/agents/AddAgent.vue
index f2037b080..e91439453 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/agents/AddAgent.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/agents/AddAgent.vue
@@ -69,8 +69,10 @@
 <script>
 import { required, minLength, email } from 'vuelidate/lib/validators';
 import { mapGetters } from 'vuex';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
+  mixins: [alertMixin],
   props: {
     onClose: {
       type: Function,
@@ -117,9 +119,6 @@ export default {
   },
 
   methods: {
-    showAlert(message) {
-      bus.$emit('newToastMessage', message);
-    },
     async addAgent() {
       try {
         await this.$store.dispatch('agents/create', {
diff --git a/app/javascript/dashboard/routes/dashboard/settings/agents/EditAgent.vue b/app/javascript/dashboard/routes/dashboard/settings/agents/EditAgent.vue
index 765ec57df..406cdd9c2 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/agents/EditAgent.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/agents/EditAgent.vue
@@ -83,6 +83,7 @@ import WootSubmitButton from '../../../../components/buttons/FormSubmitButton.vu
 import Modal from '../../../../components/Modal.vue';
 import Auth from '../../../../api/auth';
 import wootConstants from 'dashboard/constants/globals';
+import alertMixin from 'shared/mixins/alertMixin';
 
 const { AVAILABILITY_STATUS_KEYS } = wootConstants;
 
@@ -91,6 +92,7 @@ export default {
     WootSubmitButton,
     Modal,
   },
+  mixins: [alertMixin],
   props: {
     id: {
       type: Number,
@@ -169,9 +171,6 @@ export default {
     },
   },
   methods: {
-    showAlert(message) {
-      bus.$emit('newToastMessage', message);
-    },
     async editAgent() {
       try {
         await this.$store.dispatch('agents/update', {
diff --git a/app/javascript/dashboard/routes/dashboard/settings/agents/Index.vue b/app/javascript/dashboard/routes/dashboard/settings/agents/Index.vue
index c4d7a99f9..dd0cbb27b 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/agents/Index.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/agents/Index.vue
@@ -130,6 +130,7 @@ import globalConfigMixin from 'shared/mixins/globalConfigMixin';
 import Thumbnail from '../../../../components/widgets/Thumbnail.vue';
 import AddAgent from './AddAgent.vue';
 import EditAgent from './EditAgent.vue';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
   components: {
@@ -137,7 +138,7 @@ export default {
     EditAgent,
     Thumbnail,
   },
-  mixins: [globalConfigMixin],
+  mixins: [globalConfigMixin, alertMixin],
   data() {
     return {
       loading: {},
@@ -230,19 +231,19 @@ export default {
     async deleteAgent(id) {
       try {
         await this.$store.dispatch('agents/delete', id);
-        this.showAlert(this.$t('AGENT_MGMT.DELETE.API.SUCCESS_MESSAGE'));
+        this.showAlertMessage(this.$t('AGENT_MGMT.DELETE.API.SUCCESS_MESSAGE'));
       } catch (error) {
-        this.showAlert(this.$t('AGENT_MGMT.DELETE.API.ERROR_MESSAGE'));
+        this.showAlertMessage(this.$t('AGENT_MGMT.DELETE.API.ERROR_MESSAGE'));
       }
     },
     // Show SnackBar
-    showAlert(message) {
+    showAlertMessage(message) {
       // Reset loading, current selected agent
       this.loading[this.currentAgent.id] = false;
       this.currentAgent = {};
       // Show message
       this.agentAPI.message = message;
-      bus.$emit('newToastMessage', message);
+      this.showAlert(message);
     },
   },
 };
diff --git a/app/javascript/dashboard/routes/dashboard/settings/canned/Index.vue b/app/javascript/dashboard/routes/dashboard/settings/canned/Index.vue
index 379d4af6f..0cc4b5932 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/canned/Index.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/canned/Index.vue
@@ -132,12 +132,14 @@
 import { mapGetters } from 'vuex';
 import AddCanned from './AddCanned.vue';
 import EditCanned from './EditCanned.vue';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
   components: {
     AddCanned,
     EditCanned,
   },
+  mixins: [alertMixin],
   data() {
     return {
       loading: {},
@@ -187,13 +189,13 @@ export default {
       });
       this.sortOrder = this.sortOrder === 'asc' ? 'desc' : 'asc';
     },
-    showAlert(message) {
+    showAlertMessage(message) {
       // Reset loading, current selected agent
       this.loading[this.selectedResponse.id] = false;
       this.selectedResponse = {};
       // Show message
       this.cannedResponseAPI.message = message;
-      bus.$emit('newToastMessage', message);
+      this.showAlert(message);
     },
     // Edit Function
     openAddPopup() {
@@ -230,12 +232,14 @@ export default {
       this.$store
         .dispatch('deleteCannedResponse', id)
         .then(() => {
-          this.showAlert(this.$t('CANNED_MGMT.DELETE.API.SUCCESS_MESSAGE'));
+          this.showAlertMessage(
+            this.$t('CANNED_MGMT.DELETE.API.SUCCESS_MESSAGE')
+          );
         })
         .catch(error => {
           const errorMessage =
             error?.message || this.$t('CANNED_MGMT.DELETE.API.ERROR_MESSAGE');
-          this.showAlert(errorMessage);
+          this.showAlertMessage(errorMessage);
         });
     },
   },
diff --git a/app/javascript/dashboard/routes/dashboard/settings/inbox/AddAgents.vue b/app/javascript/dashboard/routes/dashboard/settings/inbox/AddAgents.vue
index 6cd3999aa..61157e486 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/inbox/AddAgents.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/inbox/AddAgents.vue
@@ -51,11 +51,13 @@ import { mapGetters } from 'vuex';
 import InboxMembersAPI from '../../../../api/inboxMembers';
 import router from '../../../index';
 import PageHeader from '../SettingsSubPageHeader.vue';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
   components: {
     PageHeader,
   },
+  mixins: [alertMixin],
 
   validations: {
     selectedAgents: {
@@ -98,7 +100,7 @@ export default {
           },
         });
       } catch (error) {
-        bus.$emit('newToastMessage', error.message);
+        this.showAlert(error.message);
       }
       this.isCreating = false;
     },
diff --git a/app/javascript/dashboard/routes/dashboard/settings/inbox/Index.vue b/app/javascript/dashboard/routes/dashboard/settings/inbox/Index.vue
index 67c40e2bf..f9290786e 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/inbox/Index.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/inbox/Index.vue
@@ -136,12 +136,13 @@ import Settings from './Settings.vue';
 import adminMixin from '../../../../mixins/isAdmin';
 import accountMixin from '../../../../mixins/account';
 import globalConfigMixin from 'shared/mixins/globalConfigMixin';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
   components: {
     Settings,
   },
-  mixins: [adminMixin, accountMixin, globalConfigMixin],
+  mixins: [adminMixin, accountMixin, globalConfigMixin, alertMixin],
   data() {
     return {
       loading: {},
@@ -194,15 +195,9 @@ export default {
     async deleteInbox({ id }) {
       try {
         await this.$store.dispatch('inboxes/delete', id);
-        bus.$emit(
-          'newToastMessage',
-          this.$t('INBOX_MGMT.DELETE.API.SUCCESS_MESSAGE')
-        );
+        this.showAlert(this.$t('INBOX_MGMT.DELETE.API.SUCCESS_MESSAGE'));
       } catch (error) {
-        bus.$emit(
-          'newToastMessage',
-          this.$t('INBOX_MGMT.DELETE.API.ERROR_MESSAGE')
-        );
+        this.showAlert(this.$t('INBOX_MGMT.DELETE.API.ERROR_MESSAGE'));
       }
     },
 
diff --git a/app/javascript/dashboard/routes/dashboard/settings/reports/LiveReports.vue b/app/javascript/dashboard/routes/dashboard/settings/reports/LiveReports.vue
index e2ff4b443..ae709db41 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/reports/LiveReports.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/reports/LiveReports.vue
@@ -128,7 +128,7 @@ export default {
     this.$store.dispatch('agents/get');
     this.fetchAllData();
 
-    bus.$on('fetch_overview_reports', () => {
+    this.$emitter.on('fetch_overview_reports', () => {
       this.fetchAllData();
     });
   },
diff --git a/app/javascript/dashboard/store/modules/conversations/index.js b/app/javascript/dashboard/store/modules/conversations/index.js
index 4f6adf09e..adfb74202 100644
--- a/app/javascript/dashboard/store/modules/conversations/index.js
+++ b/app/javascript/dashboard/store/modules/conversations/index.js
@@ -6,6 +6,7 @@ import { findPendingMessageIndex } from './helpers';
 import { MESSAGE_STATUS } from 'shared/constants/messages';
 import wootConstants from 'dashboard/constants/globals';
 import { BUS_EVENTS } from '../../../../shared/constants/busEvents';
+import { emitter } from 'shared/helpers/mitt';
 
 const state = {
   allConversations: [],
@@ -195,8 +196,8 @@ export const mutations = {
       const { conversation: { unread_count: unreadCount = 0 } = {} } = message;
       chat.unread_count = unreadCount;
       if (selectedChatId === conversationId) {
-        window.bus.$emit(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS);
-        window.bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
+        emitter.emit(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS);
+        emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
       }
     }
   },
@@ -218,8 +219,8 @@ export const mutations = {
       };
       Vue.set(allConversations, currentConversationIndex, currentConversation);
       if (_state.selectedChatId === conversation.id) {
-        window.bus.$emit(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS);
-        window.bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
+        emitter.emit(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS);
+        emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
       }
     } else {
       _state.allConversations.push(conversation);
diff --git a/app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js b/app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js
index 7e1e97c72..2694e3456 100644
--- a/app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js
@@ -1,6 +1,16 @@
 import types from '../../../mutation-types';
 import { mutations } from '../../conversations';
 
+jest.mock('shared/helpers/mitt', () => ({
+  emitter: {
+    emit: jest.fn(),
+    on: jest.fn(),
+    off: jest.fn(),
+  },
+}));
+
+import { emitter } from 'shared/helpers/mitt';
+
 describe('#mutations', () => {
   describe('#EMPTY_ALL_CONVERSATION', () => {
     it('empty conversations', () => {
@@ -130,7 +140,7 @@ describe('#mutations', () => {
           timestamp: 1602256198,
         },
       ]);
-      expect(global.bus.$emit).not.toHaveBeenCalled();
+      expect(emitter.emit).not.toHaveBeenCalled();
     });
 
     it('add message to the conversation and emit scrollToMessage if it does not exist in the store', () => {
@@ -158,7 +168,7 @@ describe('#mutations', () => {
           timestamp: 1602256198,
         },
       ]);
-      expect(global.bus.$emit).toHaveBeenCalledWith('SCROLL_TO_MESSAGE');
+      expect(emitter.emit).toHaveBeenCalledWith('SCROLL_TO_MESSAGE');
     });
 
     it('update message if it exist in the store', () => {
@@ -195,7 +205,7 @@ describe('#mutations', () => {
           ],
         },
       ]);
-      expect(global.bus.$emit).not.toHaveBeenCalled();
+      expect(emitter.emit).not.toHaveBeenCalled();
     });
   });
 
diff --git a/app/javascript/dashboard/store/utils/api.js b/app/javascript/dashboard/store/utils/api.js
index d17839b8e..e8628300b 100644
--- a/app/javascript/dashboard/store/utils/api.js
+++ b/app/javascript/dashboard/store/utils/api.js
@@ -9,6 +9,7 @@ import {
 } from '../../helper/scriptHelpers';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
+import { emitter } from 'shared/helpers/mitt';
 
 Cookies.defaults = { sameSite: 'Lax' };
 
@@ -18,8 +19,8 @@ export const setLoadingStatus = (state, status) => {
 };
 
 export const setUser = user => {
-  window.bus.$emit(CHATWOOT_SET_USER, { user });
-  window.bus.$emit(ANALYTICS_IDENTITY, { user });
+  emitter.emit(CHATWOOT_SET_USER, { user });
+  emitter.emit(ANALYTICS_IDENTITY, { user });
 };
 
 export const getHeaderExpiry = response =>
@@ -70,8 +71,8 @@ export const deleteIndexedDBOnLogout = async () => {
 };
 
 export const clearCookiesOnLogout = () => {
-  window.bus.$emit(CHATWOOT_RESET);
-  window.bus.$emit(ANALYTICS_RESET);
+  emitter.emit(CHATWOOT_RESET);
+  emitter.emit(ANALYTICS_RESET);
   clearBrowserSessionCookies();
   clearLocalStorageOnLogout();
   const globalConfig = window.globalConfig || {};
diff --git a/app/javascript/packs/application.js b/app/javascript/packs/application.js
index deeb88f0a..bbf36fa9a 100644
--- a/app/javascript/packs/application.js
+++ b/app/javascript/packs/application.js
@@ -15,6 +15,8 @@ import WootUiKit from '../dashboard/components';
 import App from '../dashboard/App';
 import i18n from '../dashboard/i18n';
 import createAxios from '../dashboard/helper/APIHelper';
+import { emitter } from '../shared/helpers/mitt';
+
 import commonHelpers, { isJSONValid } from '../dashboard/helper/commons';
 import router, { initalizeRouter } from '../dashboard/routes';
 import store from '../dashboard/store';
@@ -93,7 +95,8 @@ commonHelpers();
 
 window.WootConstants = constants;
 window.axios = createAxios(axios);
-window.bus = new Vue();
+Vue.prototype.$emitter = emitter;
+
 initializeChatwootEvents();
 initializeAnalyticsEvents();
 initalizeRouter();
diff --git a/app/javascript/packs/survey.js b/app/javascript/packs/survey.js
index 30bbcf47a..031767052 100644
--- a/app/javascript/packs/survey.js
+++ b/app/javascript/packs/survey.js
@@ -4,6 +4,7 @@ import VueI18n from 'vue-i18n';
 import App from '../survey/App.vue';
 import i18n from '../survey/i18n';
 import store from '../survey/store';
+import { emitter } from 'shared/helpers/mitt';
 
 Vue.use(VueI18n);
 Vue.use(Vuelidate);
@@ -14,7 +15,7 @@ const i18nConfig = new VueI18n({
 });
 
 // Event Bus
-window.bus = new Vue();
+Vue.prototype.$emitter = emitter;
 
 Vue.config.productionTip = false;
 
diff --git a/app/javascript/packs/widget.js b/app/javascript/packs/widget.js
index 1ba477639..ea3bb8200 100644
--- a/app/javascript/packs/widget.js
+++ b/app/javascript/packs/widget.js
@@ -13,7 +13,7 @@ import {
 } from 'shared/helpers/Validators';
 import router from '../widget/router';
 import { directive as onClickaway } from 'vue-clickaway';
-
+import { emitter } from 'shared/helpers/mitt';
 import { domPurifyConfig } from '../shared/helpers/HTMLSanitizer';
 const PhoneInput = () => import('../widget/components/Form/PhoneInput');
 
@@ -46,7 +46,7 @@ Vue.use(VueFormulate, {
   },
 });
 // Event Bus
-window.bus = new Vue();
+Vue.prototype.$emitter = emitter;
 
 Vue.config.productionTip = false;
 
diff --git a/app/javascript/shared/helpers/BaseActionCableConnector.js b/app/javascript/shared/helpers/BaseActionCableConnector.js
index 2395fe986..270a2b809 100644
--- a/app/javascript/shared/helpers/BaseActionCableConnector.js
+++ b/app/javascript/shared/helpers/BaseActionCableConnector.js
@@ -1,5 +1,6 @@
 import { createConsumer } from '@rails/actioncable';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
+import { emitter } from 'shared/helpers/mitt';
 
 const PRESENCE_INTERVAL = 20000;
 const RECONNECT_INTERVAL = 1000;
@@ -28,7 +29,7 @@ class BaseActionCableConnector {
           this.onDisconnected();
           this.initReconnectTimer();
           // TODO: Remove this after completing the conversation list refetching
-          window.bus.$emit(BUS_EVENTS.WEBSOCKET_DISCONNECT);
+          emitter.emit(BUS_EVENTS.WEBSOCKET_DISCONNECT);
         },
       }
     );
diff --git a/app/javascript/shared/helpers/mitt.js b/app/javascript/shared/helpers/mitt.js
new file mode 100644
index 000000000..e2e6d3907
--- /dev/null
+++ b/app/javascript/shared/helpers/mitt.js
@@ -0,0 +1,3 @@
+import mitt from 'mitt';
+const emitter = mitt();
+export { emitter };
diff --git a/app/javascript/shared/helpers/specs/mitt.spec.js b/app/javascript/shared/helpers/specs/mitt.spec.js
new file mode 100644
index 000000000..cfa0c7435
--- /dev/null
+++ b/app/javascript/shared/helpers/specs/mitt.spec.js
@@ -0,0 +1,25 @@
+import { emitter } from '../mitt';
+
+describe('emitter', () => {
+  it('should emit and listen to events correctly', () => {
+    const mockCallback = jest.fn();
+
+    // Subscribe to an event
+    emitter.on('event', mockCallback);
+
+    // Emit the event
+    emitter.emit('event', 'data');
+
+    // Expect the callback to be called with the correct data
+    expect(mockCallback).toHaveBeenCalledWith('data');
+
+    // Unsubscribe from the event
+    emitter.off('event', mockCallback);
+
+    // Emit the event again
+    emitter.emit('event', 'data');
+
+    // Expect the callback not to be called again
+    expect(mockCallback).toHaveBeenCalledTimes(1);
+  });
+});
diff --git a/app/javascript/shared/mixins/alertMixin.js b/app/javascript/shared/mixins/alertMixin.js
index 50ace13f1..376d53bee 100644
--- a/app/javascript/shared/mixins/alertMixin.js
+++ b/app/javascript/shared/mixins/alertMixin.js
@@ -1,7 +1,9 @@
+import { emitter } from 'shared/helpers/mitt';
+
 export default {
   methods: {
     showAlert(message, action) {
-      bus.$emit('newToastMessage', message, action);
+      emitter.emit('newToastMessage', message, action);
     },
   },
 };
diff --git a/app/javascript/v3/views/auth/password/Edit.vue b/app/javascript/v3/views/auth/password/Edit.vue
index 4c61ce15a..c5f2ba7fe 100644
--- a/app/javascript/v3/views/auth/password/Edit.vue
+++ b/app/javascript/v3/views/auth/password/Edit.vue
@@ -53,12 +53,14 @@ import FormInput from '../../../components/Form/Input.vue';
 import SubmitButton from '../../../components/Button/SubmitButton.vue';
 import { DEFAULT_REDIRECT_URL } from 'dashboard/constants/globals';
 import { setNewPassword } from '../../../api/auth';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
   components: {
     FormInput,
     SubmitButton,
   },
+  mixins: [alertMixin],
   props: {
     resetPasswordToken: { type: String, default: '' },
     redirectUrl: { type: String, default: '' },
@@ -105,10 +107,10 @@ export default {
     },
   },
   methods: {
-    showAlert(message) {
+    showAlertMessage(message) {
       // Reset loading, current selected agent
       this.newPasswordAPI.showLoading = false;
-      bus.$emit('newToastMessage', message);
+      this.showAlert(message);
     },
     submitForm() {
       this.newPasswordAPI.showLoading = true;
@@ -122,7 +124,7 @@ export default {
           window.location = DEFAULT_REDIRECT_URL;
         })
         .catch(error => {
-          this.showAlert(
+          this.showAlertMessage(
             error?.message || this.$t('SET_NEW_PASSWORD.API.ERROR_MESSAGE')
           );
         });
diff --git a/app/javascript/v3/views/auth/reset/password/Index.vue b/app/javascript/v3/views/auth/reset/password/Index.vue
index 4c1c6904d..5bad15e72 100644
--- a/app/javascript/v3/views/auth/reset/password/Index.vue
+++ b/app/javascript/v3/views/auth/reset/password/Index.vue
@@ -53,10 +53,11 @@ import { mapGetters } from 'vuex';
 import FormInput from '../../../../components/Form/Input.vue';
 import { resetPassword } from '../../../../api/auth';
 import SubmitButton from '../../../../components/Button/SubmitButton.vue';
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
   components: { FormInput, SubmitButton },
-  mixins: [globalConfigMixin],
+  mixins: [globalConfigMixin, alertMixin],
   data() {
     return {
       credentials: { email: '' },
@@ -80,10 +81,10 @@ export default {
     },
   },
   methods: {
-    showAlert(message) {
+    showAlertMessage(message) {
       // Reset loading, current selected agent
       this.resetPassword.showLoading = false;
-      bus.$emit('newToastMessage', message);
+      this.showAlert(message);
     },
     submit() {
       this.resetPassword.showLoading = true;
@@ -93,7 +94,7 @@ export default {
           if (res.data && res.data.message) {
             successMessage = res.data.message;
           }
-          this.showAlert(successMessage);
+          this.showAlertMessage(successMessage);
         })
         .catch(error => {
           let errorMessage = this.$t('RESET_PASSWORD.API.ERROR_MESSAGE');
diff --git a/app/javascript/v3/views/login/Index.vue b/app/javascript/v3/views/login/Index.vue
index 0575a2d98..c6d8affd5 100644
--- a/app/javascript/v3/views/login/Index.vue
+++ b/app/javascript/v3/views/login/Index.vue
@@ -104,6 +104,7 @@ const ERROR_MESSAGES = {
   'no-account-found': 'LOGIN.OAUTH.NO_ACCOUNT_FOUND',
   'business-account-only': 'LOGIN.OAUTH.BUSINESS_ACCOUNTS_ONLY',
 };
+import alertMixin from 'shared/mixins/alertMixin';
 
 export default {
   components: {
@@ -112,7 +113,7 @@ export default {
     Spinner,
     SubmitButton,
   },
-  mixins: [globalConfigMixin],
+  mixins: [globalConfigMixin, alertMixin],
   props: {
     ssoAuthToken: { type: String, default: '' },
     ssoAccountId: { type: String, default: '' },
@@ -186,15 +187,15 @@ export default {
         setTimeout(callback, 0);
       }
     },
-    showAlert(message) {
+    showAlertMessage(message) {
       // Reset loading, current selected agent
       this.loginApi.showLoading = false;
       this.loginApi.message = message;
-      bus.$emit('newToastMessage', this.loginApi.message);
+      this.showAlert(this.loginApi.message);
     },
     submitLogin() {
       if (this.$v.credentials.email.$invalid && !this.email) {
-        this.showAlert(this.$t('LOGIN.EMAIL.ERROR'));
+        this.showAlertMessage(this.$t('LOGIN.EMAIL.ERROR'));
         return;
       }
 
diff --git a/app/javascript/widget/App.vue b/app/javascript/widget/App.vue
index 3c218266a..ddfcc8ecb 100755
--- a/app/javascript/widget/App.vue
+++ b/app/javascript/widget/App.vue
@@ -43,6 +43,7 @@ import {
 } from './constants/widgetBusEvents';
 import darkModeMixin from 'widget/mixins/darkModeMixin';
 import { SDK_SET_BUBBLE_VISIBILITY } from '../shared/constants/sharedFrameEvents';
+import { emitter } from 'shared/helpers/mitt';
 
 export default {
   name: 'App',
@@ -157,34 +158,36 @@ export default {
       }
     },
     registerUnreadEvents() {
-      bus.$on(ON_AGENT_MESSAGE_RECEIVED, () => {
+      emitter.on(ON_AGENT_MESSAGE_RECEIVED, () => {
         const { name: routeName } = this.$route;
         if ((this.isWidgetOpen || !this.isIFrame) && routeName === 'messages') {
           this.$store.dispatch('conversation/setUserLastSeen');
         }
         this.setUnreadView();
       });
-      bus.$on(ON_UNREAD_MESSAGE_CLICK, () => {
+      emitter.on(ON_UNREAD_MESSAGE_CLICK, () => {
         this.replaceRoute('messages').then(() => this.unsetUnreadView());
       });
     },
     registerCampaignEvents() {
-      bus.$on(ON_CAMPAIGN_MESSAGE_CLICK, () => {
+      emitter.on(ON_CAMPAIGN_MESSAGE_CLICK, () => {
         if (this.shouldShowPreChatForm) {
           this.replaceRoute('prechat-form');
         } else {
           this.replaceRoute('messages');
-          bus.$emit('execute-campaign', { campaignId: this.activeCampaign.id });
+          emitter.emit('execute-campaign', {
+            campaignId: this.activeCampaign.id,
+          });
         }
         this.unsetUnreadView();
       });
-      bus.$on('execute-campaign', campaignDetails => {
+      emitter.on('execute-campaign', campaignDetails => {
         const { customAttributes, campaignId } = campaignDetails;
         const { websiteToken } = window.chatwootWebChannel;
         this.executeCampaign({ campaignId, websiteToken, customAttributes });
         this.replaceRoute('messages');
       });
-      bus.$on('snooze-campaigns', () => {
+      emitter.on('snooze-campaigns', () => {
         const expireBy = addHours(new Date(), 1);
         this.campaignsSnoozedTill = Number(expireBy);
       });
diff --git a/app/javascript/widget/components/AgentMessage.vue b/app/javascript/widget/components/AgentMessage.vue
index 8526281ef..eb64e0c36 100755
--- a/app/javascript/widget/components/AgentMessage.vue
+++ b/app/javascript/widget/components/AgentMessage.vue
@@ -93,6 +93,7 @@ import { isASubmittedFormMessage } from 'shared/helpers/MessageTypeHelper';
 import darkModeMixin from 'widget/mixins/darkModeMixin.js';
 import ReplyToChip from 'widget/components/ReplyToChip.vue';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
+import { emitter } from 'shared/helpers/mitt';
 
 export default {
   name: 'AgentMessage',
@@ -224,7 +225,7 @@ export default {
       this.hasImageError = true;
     },
     toggleReply() {
-      bus.$emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.message);
+      emitter.emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.message);
     },
   },
 };
diff --git a/app/javascript/widget/components/Banner.vue b/app/javascript/widget/components/Banner.vue
index d07266745..173dfabb2 100644
--- a/app/javascript/widget/components/Banner.vue
+++ b/app/javascript/widget/components/Banner.vue
@@ -8,6 +8,7 @@
 
 <script>
 import { BUS_EVENTS } from 'shared/constants/busEvents';
+import { emitter } from 'shared/helpers/mitt';
 
 export default {
   data() {
@@ -18,7 +19,7 @@ export default {
     };
   },
   mounted() {
-    bus.$on(BUS_EVENTS.SHOW_ALERT, ({ message, type = 'error' }) => {
+    emitter.on(BUS_EVENTS.SHOW_ALERT, ({ message, type = 'error' }) => {
       this.bannerMessage = message;
       this.bannerType = type;
       this.showBannerMessage = true;
diff --git a/app/javascript/widget/components/ChatAttachment.vue b/app/javascript/widget/components/ChatAttachment.vue
index bcf2e0ffa..5d038a66b 100755
--- a/app/javascript/widget/components/ChatAttachment.vue
+++ b/app/javascript/widget/components/ChatAttachment.vue
@@ -96,7 +96,7 @@ export default {
 
           upload.create((error, blob) => {
             if (error) {
-              window.bus.$emit(BUS_EVENTS.SHOW_ALERT, {
+              this.$emitter.emit(BUS_EVENTS.SHOW_ALERT, {
                 message: error,
               });
             } else {
@@ -107,7 +107,7 @@ export default {
             }
           });
         } else {
-          window.bus.$emit(BUS_EVENTS.SHOW_ALERT, {
+          this.$emitter.emit(BUS_EVENTS.SHOW_ALERT, {
             message: this.$t('FILE_SIZE_LIMIT', {
               MAXIMUM_FILE_UPLOAD_SIZE: this.fileUploadSizeLimit,
             }),
@@ -130,7 +130,7 @@ export default {
             ...this.getLocalFileAttributes(file),
           });
         } else {
-          window.bus.$emit(BUS_EVENTS.SHOW_ALERT, {
+          this.$emitter.emit(BUS_EVENTS.SHOW_ALERT, {
             message: this.$t('FILE_SIZE_LIMIT', {
               MAXIMUM_FILE_UPLOAD_SIZE: this.fileUploadSizeLimit,
             }),
diff --git a/app/javascript/widget/components/ChatFooter.vue b/app/javascript/widget/components/ChatFooter.vue
index 20d3d820f..33f6f2f8c 100755
--- a/app/javascript/widget/components/ChatFooter.vue
+++ b/app/javascript/widget/components/ChatFooter.vue
@@ -147,12 +147,12 @@ export default {
       if (this.hasEmail) {
         try {
           await sendEmailTranscript();
-          window.bus.$emit(BUS_EVENTS.SHOW_ALERT, {
+          this.$emitter.emit(BUS_EVENTS.SHOW_ALERT, {
             message: this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_SUCCESS'),
             type: 'success',
           });
         } catch (error) {
-          window.bus.$emit(BUS_EVENTS.SHOW_ALERT, {
+          this.$emitter.$emit(BUS_EVENTS.SHOW_ALERT, {
             message: this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_ERROR'),
           });
         }
diff --git a/app/javascript/widget/helpers/actionCable.js b/app/javascript/widget/helpers/actionCable.js
index 1fe94f25d..4e18d0c70 100644
--- a/app/javascript/widget/helpers/actionCable.js
+++ b/app/javascript/widget/helpers/actionCable.js
@@ -4,6 +4,7 @@ import { ON_AGENT_MESSAGE_RECEIVED } from '../constants/widgetBusEvents';
 import { IFrameHelper } from 'widget/helpers/utils';
 import { shouldTriggerMessageUpdateEvent } from './IframeEventHelper';
 import { CHATWOOT_ON_MESSAGE } from '../constants/sdkEvents';
+import { emitter } from '../../shared/helpers/mitt';
 
 const isMessageInActiveConversation = (getters, message) => {
   const { conversation_id: conversationId } = message;
@@ -57,7 +58,7 @@ class ActionCableConnector extends BaseActionCableConnector {
 
     this.app.$store
       .dispatch('conversation/addOrUpdateMessage', data)
-      .then(() => window.bus.$emit(ON_AGENT_MESSAGE_RECEIVED));
+      .then(() => emitter.emit(ON_AGENT_MESSAGE_RECEIVED));
 
     IFrameHelper.sendMessage({
       event: 'onEvent',
diff --git a/package.json b/package.json
index 9ce31d9cf..bfce2e0be 100644
--- a/package.json
+++ b/package.json
@@ -31,6 +31,7 @@
   ],
   "dependencies": {
     "@braid/vue-formulate": "^2.5.2",
+    "@chatwoot/ninja-keys": "1.2.3",
     "@chatwoot/prosemirror-schema": "1.0.9",
     "@chatwoot/utils": "^0.0.25",
     "@hcaptcha/vue-hcaptcha": "^0.3.2",
@@ -67,7 +68,7 @@
     "markdown-it": "^13.0.2",
     "markdown-it-link-attributes": "^4.0.1",
     "md5": "^2.3.0",
-    "@chatwoot/ninja-keys": "1.2.3",
+    "mitt": "^3.0.1",
     "opus-recorder": "^8.0.5",
     "postcss": "^8.4.31",
     "postcss-loader": "^4.2.0",
diff --git a/yarn.lock b/yarn.lock
index 83c0ee403..d9b7fc68e 100644
--- a/yarn.lock
+++ b/yarn.lock
@@ -14929,6 +14929,11 @@ mississippi@^3.0.0:
     stream-each "^1.1.0"
     through2 "^2.0.0"
 
+mitt@^3.0.1:
+  version "3.0.1"
+  resolved "https://registry.yarnpkg.com/mitt/-/mitt-3.0.1.tgz#ea36cf0cc30403601ae074c8f77b7092cdab36d1"
+  integrity sha512-vKivATfr97l2/QBCYAkXYDbrIWPM2IIKEl7YPhjCvKlG3kE2gm+uBo6nEXK3M5/Ffh/FLpKExzOQ3JJoJGFKBw==
+
 mixin-deep@^1.2.0:
   version "1.3.2"
   resolved "https://registry.yarnpkg.com/mixin-deep/-/mixin-deep-1.3.2.tgz#1120b43dc359a785dce65b55b82e257ccf479566"