Feature: Introduce bots (#545)

Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>

app/services/message_templates/hook_execution_service.rb

@@ -2,6 +2,8 @@ class MessageTemplates::HookExecutionService
   pattr_initialize [:message!]
 
   def perform
+    return if inbox.agent_bot_inbox&.active?
+
     ::MessageTemplates::Template::EmailCollect.new(conversation: conversation).perform if should_send_email_collect?
   end