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feat: Include resolution time and waiting time in team & agent report export (#9296)

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This commit is contained in:
Shivam Mishra
2024-05-03 05:59:52 +05:30
committed by GitHub
parent 9e8a626598
commit b24626a65a
4 changed files with 21 additions and 7 deletions
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4
config/locales/en.yml
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@@ -88,6 +88,8 @@ en:
conversations_count: Assigned conversations
avg_first_response_time: Avg first response time
avg_resolution_time: Avg resolution time
resolution_count: Resolution Count
avg_customer_waiting_time: Avg customer waiting time
inbox_csv:
inbox_name: Inbox name
inbox_type: Inbox type
@@ -104,6 +106,8 @@ en:
conversations_count: Conversations count
avg_first_response_time: Avg first response time
avg_resolution_time: Avg resolution time
resolution_count: Resolution Count
avg_customer_waiting_time: Avg customer waiting time
conversation_traffic_csv:
timezone: Timezone
sla_csv: