@@ -92,7 +92,7 @@
|
||||
"DAY": "Day",
|
||||
"WEEK": "Week",
|
||||
"MONTH": "Month",
|
||||
"YEAR": "Month"
|
||||
"YEAR": "Any"
|
||||
},
|
||||
"GROUP_BY_DAY_OPTIONS": [
|
||||
{
|
||||
@@ -140,7 +140,7 @@
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||||
],
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||||
"BUSINESS_HOURS": "Business Hours",
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||||
"FILTER_ACTIONS": {
|
||||
"CLEAR_FILTER": "Clear filter",
|
||||
"CLEAR_FILTER": "Esborra els filtres",
|
||||
"EMPTY_LIST": "No s'ha trobat agents"
|
||||
}
|
||||
},
|
||||
@@ -232,7 +232,7 @@
|
||||
},
|
||||
"FIRST_RESPONSE_TIME": {
|
||||
"NAME": "First Response Time",
|
||||
"DESC": "( Promig )",
|
||||
"DESC": "(Mitjana)",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
|
||||
},
|
||||
@@ -511,52 +511,52 @@
|
||||
"SATURDAY": "Saturday"
|
||||
},
|
||||
"SLA_REPORTS": {
|
||||
"HEADER": "SLA Reports",
|
||||
"NO_RECORDS": "SLA applied conversations are not available.",
|
||||
"LOADING": "Loading SLA data...",
|
||||
"DOWNLOAD_SLA_REPORTS": "Download SLA reports",
|
||||
"DOWNLOAD_FAILED": "Failed to download SLA Reports",
|
||||
"HEADER": "Informes SLA",
|
||||
"NO_RECORDS": "Les converses aplicades per l'SLA no estan disponibles.",
|
||||
"LOADING": "S'estan carregant dades del SLA...",
|
||||
"DOWNLOAD_SLA_REPORTS": "Descarregar informes SLA",
|
||||
"DOWNLOAD_FAILED": "No s'han pogut baixar els informes SLA",
|
||||
"DROPDOWN": {
|
||||
"ADD_FIlTER": "Add filter",
|
||||
"CLEAR_ALL": "Clear all",
|
||||
"CLEAR_FILTER": "Clear filter",
|
||||
"ADD_FIlTER": "Afegeix un filtre",
|
||||
"CLEAR_ALL": "Esborrar tot",
|
||||
"CLEAR_FILTER": "Esborra els filtres",
|
||||
"EMPTY_LIST": "No s'ha trobat agents",
|
||||
"NO_FILTER": "No filters available",
|
||||
"SEARCH": "Search filter",
|
||||
"NO_FILTER": "No hi ha filtres disponibles",
|
||||
"SEARCH": "Cerca filtre",
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"SLA": "SLA name",
|
||||
"AGENTS": "Agent name",
|
||||
"INBOXES": "Inbox name",
|
||||
"SLA": "Nom del SLA",
|
||||
"AGENTS": "Nom de l'Agent",
|
||||
"INBOXES": "Nom de la safata d'entrada",
|
||||
"LABELS": "Nom de l'etiqueta",
|
||||
"TEAMS": "Team name"
|
||||
"TEAMS": "Nom de l'equip"
|
||||
},
|
||||
"SLA": "SLA Policy",
|
||||
"INBOXES": "Inbox",
|
||||
"SLA": "Política SLA",
|
||||
"INBOXES": "Safata d'entrada",
|
||||
"AGENTS": "Agent",
|
||||
"LABELS": "Label",
|
||||
"TEAMS": "Team"
|
||||
"LABELS": "Etiqueta",
|
||||
"TEAMS": "Equip"
|
||||
},
|
||||
"METRICS": {
|
||||
"HIT_RATE": {
|
||||
"LABEL": "Hit Rate",
|
||||
"TOOLTIP": "Percentage of SLAs created were completed successfully"
|
||||
"LABEL": "Proporció d'encerts",
|
||||
"TOOLTIP": "El percentatge de SLA creats s'ha completat correctament"
|
||||
},
|
||||
"NO_OF_MISSES": {
|
||||
"LABEL": "Number of Misses",
|
||||
"TOOLTIP": "Total SLA misses in a certain period"
|
||||
"LABEL": "Nombre de faltes",
|
||||
"TOOLTIP": "SLA total faltes en un període determinat"
|
||||
},
|
||||
"NO_OF_CONVERSATIONS": {
|
||||
"LABEL": "Number of Conversations",
|
||||
"TOOLTIP": "Total number of conversations with SLA"
|
||||
"LABEL": "Número de Converses",
|
||||
"TOOLTIP": "Nombre total de converses amb SLA"
|
||||
}
|
||||
},
|
||||
"TABLE": {
|
||||
"HEADER": {
|
||||
"POLICY": "Policy",
|
||||
"CONVERSATION": "Conversation",
|
||||
"POLICY": "Política",
|
||||
"CONVERSATION": "Converses",
|
||||
"AGENT": "Agent"
|
||||
},
|
||||
"VIEW_DETAILS": "View Details"
|
||||
"VIEW_DETAILS": "Veure Detalls"
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user