Feature: Rich Message Types (#610)

Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>

lib/events/types.rb

@@ -4,9 +4,11 @@ module Events::Types
   CONVERSATION_CREATED = 'conversation.created'
   CONVERSATION_RESOLVED = 'conversation.resolved'
   CONVERSATION_READ = 'conversation.read'
+  WEBWIDGET_TRIGGERED = 'webwidget.triggered'
 
   MESSAGE_CREATED = 'message.created'
   FIRST_REPLY_CREATED = 'first.reply.created'
+  MESSAGE_UPDATED = 'message.updated'
   CONVERSATION_REOPENED = 'conversation.reopened'
   CONVERSATION_LOCK_TOGGLE = 'conversation.lock_toggle'
   ASSIGNEE_CHANGED = 'assignee.changed'