feat: Ability to lock to single conversation (#5881)

Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.

demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef

fixes: #4975

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
This commit is contained in:
Sojan Jose
2022-11-25 13:01:04 +03:00
committed by GitHub
parent 8813c77907
commit b05d06a28a
13 changed files with 171 additions and 47 deletions

View File

@@ -388,6 +388,10 @@
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"LOCK_TO_SINGLE_CONVERSATION": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"ENABLE_HMAC": {
"LABEL": "Enable"
}
@@ -441,6 +445,8 @@
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
"LOCK_TO_SINGLE_CONVERSATION": "Lock to single conversation",
"LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Enable or disable multiple conversations for the same contact in this inbox",
"INBOX_UPDATE_TITLE": "Inbox Settings",
"INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
"AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",