diff --git a/app/javascript/dashboard/i18n/locale/cs/conversation.json b/app/javascript/dashboard/i18n/locale/cs/conversation.json
index ee68d3fc0..ac17cd1c7 100644
--- a/app/javascript/dashboard/i18n/locale/cs/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/cs/conversation.json
@@ -24,9 +24,9 @@
     "24_HOURS_WINDOW": "24 hodinové omezení okna",
     "NOT_ASSIGNED_TO_YOU": "Tato konverzace vám není přiřazena. Chcete si přiřadit tuto konverzaci?",
     "ASSIGN_TO_ME": "Přiřadit mi",
-    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
+    "TWILIO_WHATSAPP_CAN_REPLY": "Na tuto konverzaci můžete odpovědět pouze pomocí šablony zprávy z důvodu",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hodinové omezení okna",
-    "SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
+    "SELECT_A_TWEET_TO_REPLY": "Vyberte prosím tweet, na který chcete odpovědět.",
     "REPLYING_TO": "Odpovídáte uživateli:",
     "REMOVE_SELECTION": "Odstranit výběr",
     "DOWNLOAD": "Stáhnout",
@@ -74,13 +74,13 @@
       "TIP_FORMAT_ICON": "Zobrazit formátovaný textový editor",
       "TIP_EMOJI_ICON": "Zobrazit výběr emoji",
       "TIP_ATTACH_ICON": "Přiložit soubory",
-      "TIP_AUDIORECORDER_ICON": "Record audio",
-      "TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
-      "TIP_AUDIORECORDER_ERROR": "Could not open the audio",
+      "TIP_AUDIORECORDER_ICON": "Nahrát zvuk",
+      "TIP_AUDIORECORDER_PERMISSION": "Povolit přístup ke zvuku",
+      "TIP_AUDIORECORDER_ERROR": "Zvuk se nepodařilo otevřít",
       "ENTER_TO_SEND": "Enterem odeslat",
-      "DRAG_DROP": "Drag and drop here to attach",
-      "START_AUDIO_RECORDING": "Start audio recording",
-      "STOP_AUDIO_RECORDING": "Stop audio recording",
+      "DRAG_DROP": "Přetažením sem připojíte",
+      "START_AUDIO_RECORDING": "Spustit nahrávání zvuku",
+      "STOP_AUDIO_RECORDING": "Zastavit nahrávání zvuku",
       "": "",
       "EMAIL_HEAD": {
         "ADD_BCC": "Přidat bcc",
diff --git a/app/javascript/dashboard/i18n/locale/cs/setNewPassword.json b/app/javascript/dashboard/i18n/locale/cs/setNewPassword.json
index 5c81bea0a..e6421e12c 100644
--- a/app/javascript/dashboard/i18n/locale/cs/setNewPassword.json
+++ b/app/javascript/dashboard/i18n/locale/cs/setNewPassword.json
@@ -16,7 +16,7 @@
       "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
     },
     "CAPTCHA": {
-      "ERROR": "Verification expired. Please solve captcha again."
+      "ERROR": "Ověření vypršelo. Vyřešte captchu znovu."
     },
     "SUBMIT": "Odeslat"
   }
diff --git a/app/javascript/dashboard/i18n/locale/pt/attributesMgmt.json b/app/javascript/dashboard/i18n/locale/pt/attributesMgmt.json
index 2aaac9bd4..dba146efd 100644
--- a/app/javascript/dashboard/i18n/locale/pt/attributesMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/pt/attributesMgmt.json
@@ -3,7 +3,7 @@
     "HEADER": "Atributos personalizados",
     "HEADER_BTN_TXT": "Adicionar Atributo Personalizado",
     "LOADING": "Obtendo atributos personalizados",
-    "SIDEBAR_TXT": "<p><b>Custom Attributes</b> <p>A custom attribute tracks facts about your contacts/conversation — like the subscription plan, or when they ordered the first item etc. <br /><br />For creating a Custom Attribute, just click on the <b>Add Custom Attribute.</b> You can also edit or delete an existing  Custom Attribute by clicking on the Edit or Delete button.</p>",
+    "SIDEBAR_TXT": "<p><b>Atributos personalizados</b> <p>Um atributo personalizado rastreia factos sobre os seus contactos/conversação - como o plano de assinatura, ou quando encomendaram o primeiro artigo, etc. <br /><br />Para criar um Atributo Personalizado, basta clicar no botão <b>Adicionar Atributo Personalizado.</b> Também pode editar ou apagar um Atributo Personalizado existente, clicando no botão Editar ou Apagar.</p>",
     "ADD": {
       "TITLE": "Adicionar Atributo Personalizado",
       "SUBMIT": "Criar",
@@ -11,12 +11,12 @@
       "FORM": {
         "NAME": {
           "LABEL": "Mostrar Nome",
-          "PLACEHOLDER": "Enter custom attribute display name",
+          "PLACEHOLDER": "Introduzia um nome de exibição de atributo personalizado",
           "ERROR": "Nome é obrigatório"
         },
         "DESC": {
           "LABEL": "Descrição",
-          "PLACEHOLDER": "Enter custom attribute description",
+          "PLACEHOLDER": "Introduza a descrição do atributo personalizado",
           "ERROR": "Descrição é obrigatória"
         },
         "MODEL": {
@@ -43,19 +43,19 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "Atributo Personalizado adicionado com sucesso",
-        "ERROR_MESSAGE": "Could not able to create a custom attribute, Please try again later"
+        "ERROR_MESSAGE": "Não foi possível criar um atributo personalizado, por favor tente novamente mais tarde"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "excluir",
       "API": {
-        "SUCCESS_MESSAGE": "Custom Attribute deleted successfully.",
-        "ERROR_MESSAGE": "Couldn't delete the custom attribute. Try again."
+        "SUCCESS_MESSAGE": "Atributo personalizado eliminado com sucesso.",
+        "ERROR_MESSAGE": "Não foi possível apagar o atributo personalizado. Tente novamente."
       },
       "CONFIRM": {
         "TITLE": "Tem a certeza que quer apagar a equipa - %{attributeName}",
         "PLACE_HOLDER": "Por favor, digite {attributeName} para confirmar",
-        "MESSAGE": "Deleting will remove the custom attribute",
+        "MESSAGE": "A eliminação irá remover o atributo personalizado",
         "YES": "excluir ",
         "NO": "cancelar"
       }
@@ -70,8 +70,8 @@
         }
       },
       "API": {
-        "SUCCESS_MESSAGE": "Custom Attribute updated successfully",
-        "ERROR_MESSAGE": "There was an error updating custom attribute, please try again"
+        "SUCCESS_MESSAGE": "Atributo personalizado atualizado com sucesso",
+        "ERROR_MESSAGE": "Houve um erro na actualização do atributo personalizado, por favor tente novamente"
       }
     },
     "TABS": {
diff --git a/app/javascript/dashboard/i18n/locale/pt/automation.json b/app/javascript/dashboard/i18n/locale/pt/automation.json
index b83b9f772..cee202fbc 100644
--- a/app/javascript/dashboard/i18n/locale/pt/automation.json
+++ b/app/javascript/dashboard/i18n/locale/pt/automation.json
@@ -34,8 +34,8 @@
       "CONDITION_BUTTON_LABEL": "Adicionar Condição",
       "ACTION_BUTTON_LABEL": "Adicionar Ação",
       "API": {
-        "SUCCESS_MESSAGE": "Automation rule added successfully",
-        "ERROR_MESSAGE": "Could not able to create a automation rule, Please try again later"
+        "SUCCESS_MESSAGE": "Regra de automatização adicionada com sucesso",
+        "ERROR_MESSAGE": "Não foi possível criar uma regra de automatização, por favor tente novamente mais tarde"
       }
     },
     "LIST": {
@@ -58,7 +58,7 @@
         "NO": "Não, Manter "
       },
       "API": {
-        "SUCCESS_MESSAGE": "Automation rule deleted successfully",
+        "SUCCESS_MESSAGE": "Regra de automatização eliminada com sucesso",
         "ERROR_MESSAGE": "Could not able to delete a automation rule, Please try again later"
       }
     },
@@ -90,8 +90,8 @@
     },
     "ACTION": {
       "DELETE_MESSAGE": "É necessário ter pelo menos uma ação para salvar",
-      "TEAM_MESSAGE_INPUT_PLACEHOLDER": "Enter your message here",
-      "TEAM_DROPDOWN_PLACEHOLDER": "Select teams"
+      "TEAM_MESSAGE_INPUT_PLACEHOLDER": "Introduza aqui a sua mensagem",
+      "TEAM_DROPDOWN_PLACEHOLDER": "Selecionar equipas"
     },
     "TOGGLE": {
       "ACTIVATION_TITLE": "Ativar Regra de Automação",
@@ -106,10 +106,10 @@
       "CANCEL_LABEL": "Não"
     },
     "ATTACHMENT": {
-      "UPLOAD_ERROR": "Could not upload attachment, Please try again",
-      "LABEL_IDLE": "Upload Attachment",
+      "UPLOAD_ERROR": "Não foi possível carregar anexo, por favor tente novamente",
+      "LABEL_IDLE": "Carregar anexo",
       "LABEL_UPLOADING": "A carregar...",
-      "LABEL_UPLOADED": "Succesfully Uploaded",
+      "LABEL_UPLOADED": "Carregado com sucesso",
       "LABEL_UPLOAD_FAILED": "Upload Failed"
     }
   }
diff --git a/app/javascript/dashboard/i18n/locale/pt/chatlist.json b/app/javascript/dashboard/i18n/locale/pt/chatlist.json
index d344a1076..21a2eaac8 100644
--- a/app/javascript/dashboard/i18n/locale/pt/chatlist.json
+++ b/app/javascript/dashboard/i18n/locale/pt/chatlist.json
@@ -15,7 +15,7 @@
     "ASSIGNEE_TYPE_TABS": {
       "me": "Minerar",
       "unassigned": "Não atribuído",
-      "all": "Todos"
+      "all": "TODOS"
     },
     "CHAT_STATUS_FILTER_ITEMS": {
       "open": {
diff --git a/config/locales/ar.yml b/config/locales/ar.yml
index c5afdb402..58d316646 100644
--- a/config/locales/ar.yml
+++ b/config/locales/ar.yml
@@ -39,6 +39,17 @@ ar:
       conversations_count: عدد المحادثات
       avg_first_response_time: متوسط وقت الرد الأول (الدقائق)
       avg_resolution_time: متوسط وقت المحادثة (الدقائق)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: متوسط وقت الرد الأول (الدقائق)
+      avg_resolution_time: متوسط وقت المحادثة (الدقائق)
+    label_csv:
+      label_title: الوسم
+      conversations_count: No. of conversations
+      avg_first_response_time: متوسط وقت الرد الأول (الدقائق)
+      avg_resolution_time: متوسط وقت المحادثة (الدقائق)
     team_csv:
       team_name: اسم الفريق
       conversations_count: عدد المحادثات
diff --git a/config/locales/bg.yml b/config/locales/bg.yml
index 6469857f4..101b76ee9 100644
--- a/config/locales/bg.yml
+++ b/config/locales/bg.yml
@@ -39,6 +39,17 @@ bg:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/ca.yml b/config/locales/ca.yml
index 269b98285..f23afb7a7 100644
--- a/config/locales/ca.yml
+++ b/config/locales/ca.yml
@@ -39,6 +39,17 @@ ca:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/cs.yml b/config/locales/cs.yml
index 5cb16ce18..afd830dbd 100644
--- a/config/locales/cs.yml
+++ b/config/locales/cs.yml
@@ -39,6 +39,17 @@ cs:
       conversations_count: Conversations count
       avg_first_response_time: Prům. doba první odpovědi (minuty)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Prům. doba první odpovědi (minuty)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Prům. doba první odpovědi (minuty)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/da.yml b/config/locales/da.yml
index 34e42b394..ce6b0479e 100644
--- a/config/locales/da.yml
+++ b/config/locales/da.yml
@@ -39,6 +39,17 @@ da:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/de.yml b/config/locales/de.yml
index 82354838b..ecda08060 100644
--- a/config/locales/de.yml
+++ b/config/locales/de.yml
@@ -39,6 +39,17 @@ de:
       conversations_count: Anzahl Gespräche
       avg_first_response_time: Durchschnittliche Reaktionszeit (Minuten)
       avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
+    inbox_csv:
+      inbox_name: Posteingangsname
+      inbox_type: Posteingangstyp
+      conversations_count: Anzahl der Konversationen
+      avg_first_response_time: Durchschnittliche Reaktionszeit (Minuten)
+      avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
+    label_csv:
+      label_title: Label
+      conversations_count: Anzahl der Konversationen
+      avg_first_response_time: Durchschnittliche Reaktionszeit (Minuten)
+      avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
     team_csv:
       team_name: Teamname
       conversations_count: Anzahl Gespräche
diff --git a/config/locales/el.yml b/config/locales/el.yml
index e7f9d219b..456731e7c 100644
--- a/config/locales/el.yml
+++ b/config/locales/el.yml
@@ -39,6 +39,17 @@ el:
       conversations_count: Αριθμός συνομιλιών
       avg_first_response_time: Μέσος χρόνος πρώτης ανταπόκρισης (λεπτά)
       avg_resolution_time: Μέσος χρόνος επίλυσης (λεπτά)
+    inbox_csv:
+      inbox_name: Όνομα Κιβωτίου
+      inbox_type: Τύπος κιβωτίου εισερχόμενων
+      conversations_count: Αριθμός συνομιλιών
+      avg_first_response_time: Μέσος χρόνος πρώτης ανταπόκρισης (λεπτά)
+      avg_resolution_time: Μέσος χρόνος επίλυσης (λεπτά)
+    label_csv:
+      label_title: Ετικέτα
+      conversations_count: Αριθμός συνομιλιών
+      avg_first_response_time: Μέσος χρόνος πρώτης ανταπόκρισης (λεπτά)
+      avg_resolution_time: Μέσος χρόνος επίλυσης (λεπτά)
     team_csv:
       team_name: Όνομα ομάδας
       conversations_count: Αριθμός συνομιλιών
diff --git a/config/locales/es.yml b/config/locales/es.yml
index 9ae7f5ab0..680eb5da7 100644
--- a/config/locales/es.yml
+++ b/config/locales/es.yml
@@ -39,6 +39,17 @@ es:
       conversations_count: Cantidad de conversaciones
       avg_first_response_time: Promedio de tiempo de la primera respuesta (Minutos)
       avg_resolution_time: Promedio de tiempo de resolución (Minutos)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Promedio de tiempo de la primera respuesta (Minutos)
+      avg_resolution_time: Promedio de tiempo de resolución (Minutos)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Promedio de tiempo de la primera respuesta (Minutos)
+      avg_resolution_time: Promedio de tiempo de resolución (Minutos)
     team_csv:
       team_name: Nombre del equipo
       conversations_count: Cantidad de conversaciones
diff --git a/config/locales/fa.yml b/config/locales/fa.yml
index 94d15d78a..cdf50fedc 100644
--- a/config/locales/fa.yml
+++ b/config/locales/fa.yml
@@ -39,6 +39,17 @@ fa:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: نام صندوق ورودی
+      inbox_type: نوع صندوق ورودی
+      conversations_count: تعداد گفتگوها
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: برچسب
+      conversations_count: تعداد گفتگوها
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: نام تیم
       conversations_count: Conversations count
diff --git a/config/locales/fi.yml b/config/locales/fi.yml
index abc42d30c..8331ee75a 100644
--- a/config/locales/fi.yml
+++ b/config/locales/fi.yml
@@ -39,6 +39,17 @@ fi:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/fr.yml b/config/locales/fr.yml
index f24823871..e9eddddbc 100644
--- a/config/locales/fr.yml
+++ b/config/locales/fr.yml
@@ -39,6 +39,17 @@ fr:
       conversations_count: Nombre de conversations
       avg_first_response_time: Temps de réponse moyen (Minutes)
       avg_resolution_time: Temps moyen de résolution (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Temps de réponse moyen (Minutes)
+      avg_resolution_time: Temps moyen de résolution (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Temps de réponse moyen (Minutes)
+      avg_resolution_time: Temps moyen de résolution (Minutes)
     team_csv:
       team_name: Nom de l'équipe
       conversations_count: Nombre de conversations
diff --git a/config/locales/he.yml b/config/locales/he.yml
index 7013aeec9..7a3cca980 100644
--- a/config/locales/he.yml
+++ b/config/locales/he.yml
@@ -39,6 +39,17 @@ he:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/hi.yml b/config/locales/hi.yml
index fe9e0e127..eeeccb9f2 100644
--- a/config/locales/hi.yml
+++ b/config/locales/hi.yml
@@ -39,6 +39,17 @@ hi:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/hu.yml b/config/locales/hu.yml
index 03949320d..7d401d86f 100644
--- a/config/locales/hu.yml
+++ b/config/locales/hu.yml
@@ -39,6 +39,17 @@ hu:
       conversations_count: Beszélgetésszám
       avg_first_response_time: Átlagos első reakcióidő (perc)
       avg_resolution_time: Átlagos megoldási idő (perc)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Átlagos első reakcióidő (perc)
+      avg_resolution_time: Átlagos megoldási idő (perc)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Átlagos első reakcióidő (perc)
+      avg_resolution_time: Átlagos megoldási idő (perc)
     team_csv:
       team_name: Csapatnév
       conversations_count: Beszélgetésszám
diff --git a/config/locales/id.yml b/config/locales/id.yml
index 598a2952f..ab38f992f 100644
--- a/config/locales/id.yml
+++ b/config/locales/id.yml
@@ -39,6 +39,17 @@ id:
       conversations_count: Jumlah percakapan
       avg_first_response_time: Rata-rata waktu respons pertama (Menit)
       avg_resolution_time: Rata-rata waktu resolusi (Menit)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Rata-rata waktu respons pertama (Menit)
+      avg_resolution_time: Rata-rata waktu resolusi (Menit)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Rata-rata waktu respons pertama (Menit)
+      avg_resolution_time: Rata-rata waktu resolusi (Menit)
     team_csv:
       team_name: Nama Tim
       conversations_count: Jumlah percakapan
diff --git a/config/locales/it.yml b/config/locales/it.yml
index 1d8d6c444..97dfb0ffb 100644
--- a/config/locales/it.yml
+++ b/config/locales/it.yml
@@ -39,6 +39,17 @@ it:
       conversations_count: Numero di conversazioni
       avg_first_response_time: Tempo medio di prima risposta (minuti)
       avg_resolution_time: Tempo medio di risoluzione (minuti)
+    inbox_csv:
+      inbox_name: Nome casella
+      inbox_type: Tipo casella
+      conversations_count: Numero di conversazioni
+      avg_first_response_time: Tempo medio di prima risposta (minuti)
+      avg_resolution_time: Tempo medio di risoluzione (minuti)
+    label_csv:
+      label_title: Etichetta
+      conversations_count: Numero di conversazioni
+      avg_first_response_time: Tempo medio di prima risposta (minuti)
+      avg_resolution_time: Tempo medio di risoluzione (minuti)
     team_csv:
       team_name: Nome del team
       conversations_count: Numero di conversazioni
diff --git a/config/locales/ja.yml b/config/locales/ja.yml
index 50f1afb0e..51ec1b922 100644
--- a/config/locales/ja.yml
+++ b/config/locales/ja.yml
@@ -39,6 +39,17 @@ ja:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/ko.yml b/config/locales/ko.yml
index a9032f824..2a5eea72c 100644
--- a/config/locales/ko.yml
+++ b/config/locales/ko.yml
@@ -39,6 +39,17 @@ ko:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/lv.yml b/config/locales/lv.yml
index 6ed29e8f7..cf12dc0eb 100644
--- a/config/locales/lv.yml
+++ b/config/locales/lv.yml
@@ -39,6 +39,17 @@ lv:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/ml.yml b/config/locales/ml.yml
index 7c80c69f4..0896849fb 100644
--- a/config/locales/ml.yml
+++ b/config/locales/ml.yml
@@ -39,6 +39,17 @@ ml:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: ടീമിന്റെ പേര്
       conversations_count: സംഭാഷണങ്ങളുടെ എണ്ണം
diff --git a/config/locales/ne.yml b/config/locales/ne.yml
index 15f26703f..f0edba6a8 100644
--- a/config/locales/ne.yml
+++ b/config/locales/ne.yml
@@ -39,6 +39,17 @@ ne:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/nl.yml b/config/locales/nl.yml
index ed10eba6c..7780f960c 100644
--- a/config/locales/nl.yml
+++ b/config/locales/nl.yml
@@ -39,6 +39,17 @@ nl:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/no.yml b/config/locales/no.yml
index f134f24af..e5b592df0 100644
--- a/config/locales/no.yml
+++ b/config/locales/no.yml
@@ -39,6 +39,17 @@
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/pl.yml b/config/locales/pl.yml
index cf3676f1e..ec1773e9a 100644
--- a/config/locales/pl.yml
+++ b/config/locales/pl.yml
@@ -39,6 +39,17 @@ pl:
       conversations_count: Liczba rozmów
       avg_first_response_time: Średni czas pierwszej odpowiedzi (minuty)
       avg_resolution_time: Średni czas do rozwiązania problemu (minuty)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Średni czas pierwszej odpowiedzi (minuty)
+      avg_resolution_time: Średni czas do rozwiązania problemu (minuty)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Średni czas pierwszej odpowiedzi (minuty)
+      avg_resolution_time: Średni czas do rozwiązania problemu (minuty)
     team_csv:
       team_name: Nazwa zespołu
       conversations_count: Liczba rozmów
diff --git a/config/locales/pt.yml b/config/locales/pt.yml
index c8a310aff..86890ee02 100644
--- a/config/locales/pt.yml
+++ b/config/locales/pt.yml
@@ -39,6 +39,17 @@ pt:
       conversations_count: Número de conversas
       avg_first_response_time: Média do tempo de resposta (minutos)
       avg_resolution_time: Média do tempo de resolução (minutos)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Média do tempo de resposta (minutos)
+      avg_resolution_time: Média do tempo de resolução (minutos)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Média do tempo de resposta (minutos)
+      avg_resolution_time: Média do tempo de resolução (minutos)
     team_csv:
       team_name: Nome da equipa
       conversations_count: Número de conversas
diff --git a/config/locales/pt_BR.yml b/config/locales/pt_BR.yml
index c8fb9090b..a7e0425cd 100644
--- a/config/locales/pt_BR.yml
+++ b/config/locales/pt_BR.yml
@@ -39,6 +39,17 @@ pt_BR:
       conversations_count: Contagem de conversas
       avg_first_response_time: Tempo médio de primeira resposta (minutos)
       avg_resolution_time: Tempo médio de resolução (minutos)
+    inbox_csv:
+      inbox_name: Nome da Caixa de Entrada
+      inbox_type: Tipo da Caixa de Entrada
+      conversations_count: Nº de Conversas
+      avg_first_response_time: Média de tempo da primeira resposta (minutos)
+      avg_resolution_time: Tempo médio de resolução (minutos)
+    label_csv:
+      label_title: Nome do campo
+      conversations_count: Nº de Conversas
+      avg_first_response_time: Tempo médio de primeira resposta (minutos)
+      avg_resolution_time: Tempo médio de resolução (minutos)
     team_csv:
       team_name: Nome do departamento
       conversations_count: Contagem de conversas
diff --git a/config/locales/ro.yml b/config/locales/ro.yml
index adcad7a68..0ac716b04 100644
--- a/config/locales/ro.yml
+++ b/config/locales/ro.yml
@@ -39,6 +39,17 @@ ro:
       conversations_count: Conversațiile contează
       avg_first_response_time: Avg primul timp de răspuns (minute)
       avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg primul timp de răspuns (minute)
+      avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg primul timp de răspuns (minute)
+      avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
     team_csv:
       team_name: Numele echipei
       conversations_count: Conversațiile contează
diff --git a/config/locales/ru.yml b/config/locales/ru.yml
index ce5ae1d54..47ded8644 100644
--- a/config/locales/ru.yml
+++ b/config/locales/ru.yml
@@ -39,6 +39,17 @@ ru:
       conversations_count: Количество бесед
       avg_first_response_time: Среднее время первого ответа (в минутах)
       avg_resolution_time: Среднее время решения (в минутах)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Среднее время первого ответа (в минутах)
+      avg_resolution_time: Среднее время решения (в минутах)
+    label_csv:
+      label_title: Метка
+      conversations_count: No. of conversations
+      avg_first_response_time: Среднее время первого ответа (в минутах)
+      avg_resolution_time: Среднее время решения (в минутах)
     team_csv:
       team_name: Название команды
       conversations_count: Количество бесед
diff --git a/config/locales/sk.yml b/config/locales/sk.yml
index 02406b0b3..8a592a040 100644
--- a/config/locales/sk.yml
+++ b/config/locales/sk.yml
@@ -39,6 +39,17 @@ sk:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Názov tímu
       conversations_count: Conversations count
diff --git a/config/locales/sr.yml b/config/locales/sr.yml
index 04ab3bf57..9bbea927b 100644
--- a/config/locales/sr.yml
+++ b/config/locales/sr.yml
@@ -39,6 +39,17 @@ sr-Latn:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/sv.yml b/config/locales/sv.yml
index ef685a384..930b481d1 100644
--- a/config/locales/sv.yml
+++ b/config/locales/sv.yml
@@ -39,6 +39,17 @@ sv:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/ta.yml b/config/locales/ta.yml
index e8c2d09c5..e1a340b5a 100644
--- a/config/locales/ta.yml
+++ b/config/locales/ta.yml
@@ -39,6 +39,17 @@ ta:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/th.yml b/config/locales/th.yml
index 4290ff009..211e3392f 100644
--- a/config/locales/th.yml
+++ b/config/locales/th.yml
@@ -39,6 +39,17 @@ th:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: ป้ายกำกับ
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: ชื่อทีม
       conversations_count: Conversations count
diff --git a/config/locales/tr.yml b/config/locales/tr.yml
index 3a79c0791..5470142ab 100644
--- a/config/locales/tr.yml
+++ b/config/locales/tr.yml
@@ -39,6 +39,17 @@ tr:
       conversations_count: Konuşma sayısı
       avg_first_response_time: Ortalama cevap süresi(dakika)
       avg_resolution_time: Ortalama çözüm üretme süresi(dakika)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Ortalama cevap süresi(dakika)
+      avg_resolution_time: Ortalama çözüm üretme süresi(dakika)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Ortalama cevap süresi(dakika)
+      avg_resolution_time: Ortalama çözüm üretme süresi(dakika)
     team_csv:
       team_name: Ekip İsmi
       conversations_count: Konuşma sayısı
diff --git a/config/locales/uk.yml b/config/locales/uk.yml
index 956eb0a9b..bd7b9718e 100644
--- a/config/locales/uk.yml
+++ b/config/locales/uk.yml
@@ -39,6 +39,17 @@ uk:
       conversations_count: Кількість бесід
       avg_first_response_time: Середній час першої відповіді (Хвилин)
       avg_resolution_time: Середній час вирішення (Хвилин)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Середній час першої відповіді (Хвилин)
+      avg_resolution_time: Середній час вирішення (Хвилин)
+    label_csv:
+      label_title: Мітка
+      conversations_count: No. of conversations
+      avg_first_response_time: Середній час першої відповіді (Хвилин)
+      avg_resolution_time: Середній час вирішення (Хвилин)
     team_csv:
       team_name: Назва команди
       conversations_count: Кількість бесід
diff --git a/config/locales/ur.yml b/config/locales/ur.yml
index 633be0001..a14706483 100644
--- a/config/locales/ur.yml
+++ b/config/locales/ur.yml
@@ -39,6 +39,17 @@ ur:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/ur_IN.yml b/config/locales/ur_IN.yml
index 6887bb4b9..0f05aec46 100644
--- a/config/locales/ur_IN.yml
+++ b/config/locales/ur_IN.yml
@@ -39,6 +39,17 @@ ur:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/vi.yml b/config/locales/vi.yml
index e82342c64..f1e0faca3 100644
--- a/config/locales/vi.yml
+++ b/config/locales/vi.yml
@@ -39,6 +39,17 @@ vi:
       conversations_count: Số cuộc trò chuyện
       avg_first_response_time: Thời gian trung bình của phản hồi đầu tiên (phút)
       avg_resolution_time: Thời gian giải quyết trung bình (phút)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Thời gian trung bình của phản hồi đầu tiên (phút)
+      avg_resolution_time: Thời gian giải quyết trung bình (phút)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Thời gian trung bình của phản hồi đầu tiên (phút)
+      avg_resolution_time: Thời gian giải quyết trung bình (phút)
     team_csv:
       team_name: Tên nhóm
       conversations_count: Số cuộc trò chuyện
diff --git a/config/locales/zh_CN.yml b/config/locales/zh_CN.yml
index 0c9f79573..0bc5acad0 100644
--- a/config/locales/zh_CN.yml
+++ b/config/locales/zh_CN.yml
@@ -39,6 +39,17 @@ zh_CN:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
diff --git a/config/locales/zh_TW.yml b/config/locales/zh_TW.yml
index e8cde15fd..b76b65e0a 100644
--- a/config/locales/zh_TW.yml
+++ b/config/locales/zh_TW.yml
@@ -39,6 +39,17 @@ zh_TW:
       conversations_count: 對話數量
       avg_first_response_time: 平均第一次回覆時間（分鐘）
       avg_resolution_time: 平均解決時間（分鐘）
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: 平均第一次回覆時間（分鐘）
+      avg_resolution_time: 平均解決時間（分鐘）
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: 平均第一次回覆時間（分鐘）
+      avg_resolution_time: 平均解決時間（分鐘）
     team_csv:
       team_name: 團隊名稱
       conversations_count: 對話數量