diff --git a/app/controllers/api/v1/widget/conversations_controller.rb b/app/controllers/api/v1/widget/conversations_controller.rb
index 69b85797c..1d1ba8a7e 100644
--- a/app/controllers/api/v1/widget/conversations_controller.rb
+++ b/app/controllers/api/v1/widget/conversations_controller.rb
@@ -28,7 +28,7 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
 
     conversation.contact_last_seen_at = DateTime.now.utc
     conversation.save!
-    ::Conversations::MarkMessagesAsReadJob.perform_later(conversation.id, conversation.contact_last_seen_at)
+    ::Conversations::UpdateMessageStatusJob.perform_later(conversation.id, conversation.contact_last_seen_at)
     head :ok
   end
 
diff --git a/app/controllers/public/api/v1/inboxes/conversations_controller.rb b/app/controllers/public/api/v1/inboxes/conversations_controller.rb
index 3242942f4..671863bdc 100644
--- a/app/controllers/public/api/v1/inboxes/conversations_controller.rb
+++ b/app/controllers/public/api/v1/inboxes/conversations_controller.rb
@@ -23,7 +23,7 @@ class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::Inbox
   def update_last_seen
     @conversation.contact_last_seen_at = DateTime.now.utc
     @conversation.save!
-    ::Conversations::MarkMessagesAsReadJob.perform_later(@conversation.id, @conversation.contact_last_seen_at)
+    ::Conversations::UpdateMessageStatusJob.perform_later(@conversation.id, @conversation.contact_last_seen_at)
     head :ok
   end
 
diff --git a/app/jobs/conversations/mark_messages_as_read_job.rb b/app/jobs/conversations/mark_messages_as_read_job.rb
deleted file mode 100644
index 212b8569f..000000000
--- a/app/jobs/conversations/mark_messages_as_read_job.rb
+++ /dev/null
@@ -1,16 +0,0 @@
-class Conversations::MarkMessagesAsReadJob < ApplicationJob
-  queue_as :low
-
-  def perform(conversation_id, timestamp)
-    conversation = Conversation.find_by(id: conversation_id)
-
-    return unless conversation
-
-    # Mark every message created before the user's viewing time as read.
-    conversation.messages.where(status: %w[sent delivered])
-                .where.not(message_type: 'incoming')
-                .where('messages.created_at <= ?', timestamp).find_each do |message|
-      message.update!(status: 'read')
-    end
-  end
-end
diff --git a/app/jobs/conversations/update_message_status_job.rb b/app/jobs/conversations/update_message_status_job.rb
new file mode 100644
index 000000000..1e6333b41
--- /dev/null
+++ b/app/jobs/conversations/update_message_status_job.rb
@@ -0,0 +1,21 @@
+class Conversations::UpdateMessageStatusJob < ApplicationJob
+  queue_as :low
+
+  # This job only support marking messages as read or delivered, update this array if we want to support more statuses
+  VALID_STATUSES = %w[read delivered].freeze
+
+  def perform(conversation_id, timestamp, status = :read)
+    return unless VALID_STATUSES.include?(status.to_s)
+
+    conversation = Conversation.find_by(id: conversation_id)
+
+    return unless conversation
+
+    # Mark every message created before the user's viewing time read or delivered
+    conversation.messages.where(status: %w[sent delivered])
+                .where.not(message_type: 'incoming')
+                .where('messages.created_at <= ?', timestamp).find_each do |message|
+      message.update!(status: status)
+    end
+  end
+end
diff --git a/app/services/instagram/read_status_service.rb b/app/services/instagram/read_status_service.rb
index 41ef7246a..c96d369ea 100644
--- a/app/services/instagram/read_status_service.rb
+++ b/app/services/instagram/read_status_service.rb
@@ -4,7 +4,7 @@ class Instagram::ReadStatusService
   def perform
     return if instagram_channel.blank?
 
-    ::Conversations::MarkMessagesAsReadJob.perform_later(message.conversation.id, message.created_at) if message.present?
+    ::Conversations::UpdateMessageStatusJob.perform_later(message.conversation.id, message.created_at) if message.present?
   end
 
   def instagram_id
diff --git a/spec/controllers/api/v1/widget/conversations_controller_spec.rb b/spec/controllers/api/v1/widget/conversations_controller_spec.rb
index 15bfb6855..c3fd7ff26 100644
--- a/spec/controllers/api/v1/widget/conversations_controller_spec.rb
+++ b/spec/controllers/api/v1/widget/conversations_controller_spec.rb
@@ -173,7 +173,7 @@ RSpec.describe '/api/v1/widget/conversations/toggle_typing', type: :request do
 
         allow(Rails.configuration.dispatcher).to receive(:dispatch)
         expect(conversation.contact_last_seen_at).to be_nil
-        expect(Conversations::MarkMessagesAsReadJob).to receive(:perform_later).with(conversation.id, current_time)
+        expect(Conversations::UpdateMessageStatusJob).to receive(:perform_later).with(conversation.id, current_time)
 
         post '/api/v1/widget/conversations/update_last_seen',
              headers: { 'X-Auth-Token' => token },
diff --git a/spec/controllers/public/api/v1/inbox/conversations_controller_spec.rb b/spec/controllers/public/api/v1/inbox/conversations_controller_spec.rb
index 7e1779b4a..d54f26272 100644
--- a/spec/controllers/public/api/v1/inbox/conversations_controller_spec.rb
+++ b/spec/controllers/public/api/v1/inbox/conversations_controller_spec.rb
@@ -83,7 +83,7 @@ RSpec.describe 'Public Inbox Contact Conversations API', type: :request do
       current_time = DateTime.now.utc
       allow(DateTime).to receive(:now).and_return(current_time)
       contact_last_seen_at = conversation.contact_last_seen_at
-      expect(Conversations::MarkMessagesAsReadJob).to receive(:perform_later).with(conversation.id, current_time)
+      expect(Conversations::UpdateMessageStatusJob).to receive(:perform_later).with(conversation.id, current_time)
       post update_last_seen_path
 
       expect(response).to have_http_status(:success)
diff --git a/spec/jobs/conversations/mark_messages_as_read_job_spec.rb b/spec/jobs/conversations/update_message_status_job_spec.rb
similarity index 81%
rename from spec/jobs/conversations/mark_messages_as_read_job_spec.rb
rename to spec/jobs/conversations/update_message_status_job_spec.rb
index e4eff0f0a..0cdfb867d 100644
--- a/spec/jobs/conversations/mark_messages_as_read_job_spec.rb
+++ b/spec/jobs/conversations/update_message_status_job_spec.rb
@@ -1,6 +1,6 @@
 require 'rails_helper'
 
-RSpec.describe Conversations::MarkMessagesAsReadJob do
+RSpec.describe Conversations::UpdateMessageStatusJob do
   subject(:job) { described_class.perform_later(account) }
 
   let!(:account) { create(:account) }
@@ -21,6 +21,13 @@ RSpec.describe Conversations::MarkMessagesAsReadJob do
       end.to change(message, :status).from('sent').to('read')
     end
 
+    it 'marks all sent messages in a conversation as delivered if specified' do
+      expect do
+        described_class.perform_now(conversation.id, conversation.contact_last_seen_at, :delivered)
+        message.reload
+      end.to change(message, :status).from('sent').to('delivered')
+    end
+
     it 'marks all delivered messages in a conversation as read' do
       message.update!(status: 'delivered')
       expect do
@@ -63,5 +70,11 @@ RSpec.describe Conversations::MarkMessagesAsReadJob do
         described_class.perform_now(1212, conversation.contact_last_seen_at)
       end.not_to change(message.reload, :status)
     end
+
+    it 'does not run the job if the status is failed' do
+      expect do
+        described_class.perform_now(conversation.id, conversation.contact_last_seen_at, :failed)
+      end.not_to change(message.reload, :status)
+    end
   end
 end
diff --git a/spec/services/instagram/read_status_service_spec.rb b/spec/services/instagram/read_status_service_spec.rb
index 669fcd4f9..535c481c7 100644
--- a/spec/services/instagram/read_status_service_spec.rb
+++ b/spec/services/instagram/read_status_service_spec.rb
@@ -18,10 +18,10 @@ describe Instagram::ReadStatusService do
       let(:message) { conversation.messages.last }
 
       before do
-        allow(Conversations::MarkMessagesAsReadJob).to receive(:perform_later)
+        allow(Conversations::UpdateMessageStatusJob).to receive(:perform_later)
       end
 
-      it 'enqueues the MarkMessagesAsReadJob with correct parameters if the message is found' do
+      it 'enqueues the UpdateMessageStatusJob with correct parameters if the message is found' do
         params = {
           recipient: {
             id: 'chatwoot-app-user-id-1'
@@ -31,10 +31,10 @@ describe Instagram::ReadStatusService do
           }
         }
         described_class.new(params: params).perform
-        expect(Conversations::MarkMessagesAsReadJob).to have_received(:perform_later).with(conversation.id, message.created_at)
+        expect(Conversations::UpdateMessageStatusJob).to have_received(:perform_later).with(conversation.id, message.created_at)
       end
 
-      it 'does not enqueue the MarkMessagesAsReadJob if the message is not found' do
+      it 'does not enqueue the UpdateMessageStatusJob if the message is not found' do
         params = {
           recipient: {
             id: 'chatwoot-app-user-id-1'
@@ -44,7 +44,7 @@ describe Instagram::ReadStatusService do
           }
         }
         described_class.new(params: params).perform
-        expect(Conversations::MarkMessagesAsReadJob).not_to have_received(:perform_later)
+        expect(Conversations::UpdateMessageStatusJob).not_to have_received(:perform_later)
       end
     end
   end