fix: add explicit remove assignment actions to macros and automations (#12172)

This updates macros and automations so agents can explicitly remove
assigned agents or teams, while keeping the existing `Assign -> None`
flow working for backward compatibility.

Fixes: #7551
Closes: #7551

## Why
The original macro change exposed unassignment only through `Assign ->
None`, which made macros behave differently from automations and left
the explicit remove actions inconsistent across the product. This keeps
the lower-risk compatibility path and adds the explicit remove actions
requested in review.

## What this change does
- Adds `Remove Assigned Agent` and `Remove Assigned Team` as explicit
actions in macros.
- Adds the same explicit remove actions in automations.
- Keeps `Assign Agent -> None` and `Assign Team -> None` working for
existing behavior and stored payloads.
- Preserves backward compatibility for existing macro and automation
execution payloads.
- Downmerges the latest `develop` and resolves the conflicts while
keeping both the new remove actions and current `develop` behavior.

## Validation
- Verified both remove actions are available and selectable in the macro
editor.
- Verified both remove actions are available and selectable in the
automation builder.
- Applied a disposable macro with `Remove Assigned Agent` and `Remove
Assigned Team` on a real conversation and confirmed both fields were
cleared.
- Applied a disposable macro with `Assign Agent -> None` and `Assign
Team -> None` on a real conversation and confirmed both fields were
still cleared.
This commit is contained in:
Sojan Jose
2026-04-16 15:57:41 +05:30
committed by GitHub
parent 72b8a31f2d
commit aee979ee0b
19 changed files with 198 additions and 19 deletions

View File

@@ -140,6 +140,8 @@
"ACTIONS": {
"ASSIGN_AGENT": "Assign to Agent",
"ASSIGN_TEAM": "Assign a Team",
"REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
"REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
"ADD_LABEL": "Add a Label",
"REMOVE_LABEL": "Remove a Label",
"SEND_EMAIL_TO_TEAM": "Send an Email to Team",