From aa7e3c2d382bd2696737b058983b3af72fa2853c Mon Sep 17 00:00:00 2001
From: Aakash Bakhle <48802744+aakashb95@users.noreply.github.com>
Date: Tue, 17 Feb 2026 13:30:04 +0530
Subject: [PATCH] feat: langfuse logging improvements (#13534)
Langfuse logging improvements
## Description
Please include a summary of the change and issue(s) fixed. Also, mention
relevant motivation, context, and any dependencies that this change
requires.
Fixes # (issue)
For reply suggestion: the errors are being stored inside output field,
but observations should be marked as errors.
For assistant: add credit_used metadata to filter handoffs from
ai-replies
For langfuse tool call: add `observation_type=tool`
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.
before:
after:
`credit_used` to filter handoffs from AI replies that cause credit usage
set `observation_type` to `tool`
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
---
.../helpers/captain/chat_response_helper.rb | 23 +++++++++++++++++++
lib/captain/tool_instrumentation.rb | 9 ++++++++
lib/integrations/llm_instrumentation.rb | 3 +++
.../llm_instrumentation_constants.rb | 1 +
lib/integrations/llm_instrumentation_spans.rb | 1 +
5 files changed, 37 insertions(+)
diff --git a/enterprise/app/helpers/captain/chat_response_helper.rb b/enterprise/app/helpers/captain/chat_response_helper.rb
index e0323996f..bfb8adc11 100644
--- a/enterprise/app/helpers/captain/chat_response_helper.rb
+++ b/enterprise/app/helpers/captain/chat_response_helper.rb
@@ -1,10 +1,13 @@
module Captain::ChatResponseHelper
+ include Integrations::LlmInstrumentationConstants
+
private
def build_response(response)
Rails.logger.debug { "#{self.class.name} Assistant: #{@assistant.id}, Received response #{response}" }
parsed = parse_json_response(response.content)
+ apply_credit_usage_metadata(parsed)
persist_message(parsed, 'assistant')
parsed
@@ -19,6 +22,26 @@ module Captain::ChatResponseHelper
{ 'content' => content }
end
+ def apply_credit_usage_metadata(parsed_response)
+ return unless captain_v1_assistant?
+
+ OpenTelemetry::Trace.current_span.set_attribute(
+ format(ATTR_LANGFUSE_METADATA, 'credit_used'),
+ credit_used_for_response?(parsed_response).to_s
+ )
+ rescue StandardError => e
+ Rails.logger.warn "#{self.class.name} Assistant: #{@assistant.id}, Failed to set credit usage metadata: #{e.message}"
+ end
+
+ def credit_used_for_response?(parsed_response)
+ response = parsed_response['response']
+ response.present? && response != 'conversation_handoff'
+ end
+
+ def captain_v1_assistant?
+ feature_name == 'assistant' && !@assistant.account.feature_enabled?('captain_integration_v2')
+ end
+
def persist_thinking_message(tool_call)
return if @copilot_thread.blank?
diff --git a/lib/captain/tool_instrumentation.rb b/lib/captain/tool_instrumentation.rb
index af79a3fca..157aab829 100644
--- a/lib/captain/tool_instrumentation.rb
+++ b/lib/captain/tool_instrumentation.rb
@@ -15,6 +15,7 @@ module Captain::ToolInstrumentation
response = yield
executed = true
span.set_attribute(ATTR_LANGFUSE_OBSERVATION_OUTPUT, response[:message] || response.to_json)
+ set_tool_session_error_attributes(span, response) if response.is_a?(Hash)
end
response
rescue StandardError => e
@@ -29,6 +30,14 @@ module Captain::ToolInstrumentation
span.set_attribute(ATTR_LANGFUSE_OBSERVATION_INPUT, params[:messages].to_json)
end
+ def set_tool_session_error_attributes(span, response)
+ error = response[:error] || response['error']
+ return if error.blank?
+
+ span.set_attribute(ATTR_GEN_AI_RESPONSE_ERROR, error.to_json)
+ span.status = OpenTelemetry::Trace::Status.error(error.to_s.truncate(1000))
+ end
+
def record_generation(chat, message, model)
return unless ChatwootApp.otel_enabled?
return unless message.respond_to?(:role) && message.role.to_s == 'assistant'
diff --git a/lib/integrations/llm_instrumentation.rb b/lib/integrations/llm_instrumentation.rb
index c3baf291e..326bb901e 100644
--- a/lib/integrations/llm_instrumentation.rb
+++ b/lib/integrations/llm_instrumentation.rb
@@ -37,6 +37,7 @@ module Integrations::LlmInstrumentation
result = yield
executed = true
span.set_attribute(ATTR_LANGFUSE_OBSERVATION_OUTPUT, result.to_json)
+ set_error_attributes(span, result) if result.is_a?(Hash)
result
end
rescue StandardError => e
@@ -50,9 +51,11 @@ module Integrations::LlmInstrumentation
return yield unless ChatwootApp.otel_enabled?
tracer.in_span(format(TOOL_SPAN_NAME, tool_name)) do |span|
+ span.set_attribute(ATTR_LANGFUSE_OBSERVATION_TYPE, 'tool')
span.set_attribute(ATTR_LANGFUSE_OBSERVATION_INPUT, arguments.to_json)
result = yield
span.set_attribute(ATTR_LANGFUSE_OBSERVATION_OUTPUT, result.to_json)
+ set_error_attributes(span, result) if result.is_a?(Hash)
result
end
end
diff --git a/lib/integrations/llm_instrumentation_constants.rb b/lib/integrations/llm_instrumentation_constants.rb
index 6ce296ee9..dfe1e7704 100644
--- a/lib/integrations/llm_instrumentation_constants.rb
+++ b/lib/integrations/llm_instrumentation_constants.rb
@@ -26,6 +26,7 @@ module Integrations::LlmInstrumentationConstants
ATTR_LANGFUSE_METADATA = 'langfuse.trace.metadata.%s'
ATTR_LANGFUSE_TRACE_INPUT = 'langfuse.trace.input'
ATTR_LANGFUSE_TRACE_OUTPUT = 'langfuse.trace.output'
+ ATTR_LANGFUSE_OBSERVATION_TYPE = 'langfuse.observation.type'
ATTR_LANGFUSE_OBSERVATION_INPUT = 'langfuse.observation.input'
ATTR_LANGFUSE_OBSERVATION_OUTPUT = 'langfuse.observation.output'
end
diff --git a/lib/integrations/llm_instrumentation_spans.rb b/lib/integrations/llm_instrumentation_spans.rb
index 824b6aa4a..85ea599f8 100644
--- a/lib/integrations/llm_instrumentation_spans.rb
+++ b/lib/integrations/llm_instrumentation_spans.rb
@@ -39,6 +39,7 @@ module Integrations::LlmInstrumentationSpans
tool_name = tool_call.name.to_s
span = tracer.start_span(format(TOOL_SPAN_NAME, tool_name))
+ span.set_attribute(ATTR_LANGFUSE_OBSERVATION_TYPE, 'tool')
span.set_attribute(ATTR_LANGFUSE_OBSERVATION_INPUT, tool_call.arguments.to_json)
@pending_tool_spans ||= []