feat: Support for Whatsapp Cloud API (#4938)

Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712

app/services/whatsapp/incoming_message_service.rb

@@ -1,100 +1,5 @@
 # https://docs.360dialog.com/whatsapp-api/whatsapp-api/media
 # https://developers.facebook.com/docs/whatsapp/api/media/
 
-class Whatsapp::IncomingMessageService
-  pattr_initialize [:inbox!, :params!]
-
-  def perform
-    set_contact
-    return unless @contact
-
-    set_conversation
-
-    return if params[:messages].blank?
-
-    @message = @conversation.messages.build(
-      content: message_content(params[:messages].first),
-      account_id: @inbox.account_id,
-      inbox_id: @inbox.id,
-      message_type: :incoming,
-      sender: @contact,
-      source_id: params[:messages].first[:id].to_s
-    )
-    attach_files
-    @message.save!
-  end
-
-  private
-
-  def message_content(message)
-    # TODO: map interactive messages back to button messages in chatwoot
-    message.dig(:text, :body) ||
-      message.dig(:button, :text) ||
-      message.dig(:interactive, :button_reply, :title) ||
-      message.dig(:interactive, :list_reply, :title)
-  end
-
-  def account
-    @account ||= inbox.account
-  end
-
-  def set_contact
-    contact_params = params[:contacts]&.first
-    return if contact_params.blank?
-
-    contact_inbox = ::ContactBuilder.new(
-      source_id: contact_params[:wa_id],
-      inbox: inbox,
-      contact_attributes: { name: contact_params.dig(:profile, :name), phone_number: "+#{params[:messages].first[:from]}" }
-    ).perform
-
-    @contact_inbox = contact_inbox
-    @contact = contact_inbox.contact
-  end
-
-  def conversation_params
-    {
-      account_id: @inbox.account_id,
-      inbox_id: @inbox.id,
-      contact_id: @contact.id,
-      contact_inbox_id: @contact_inbox.id
-    }
-  end
-
-  def set_conversation
-    @conversation = @contact_inbox.conversations.last
-    return if @conversation
-
-    @conversation = ::Conversation.create!(conversation_params)
-  end
-
-  def file_content_type(file_type)
-    return :image if %w[image sticker].include?(file_type)
-    return :audio if %w[audio voice].include?(file_type)
-    return :video if ['video'].include?(file_type)
-
-    :file
-  end
-
-  def attach_files
-    return if %w[text button interactive].include?(message_type)
-
-    attachment_payload = params[:messages].first[message_type.to_sym]
-    attachment_file = Down.download(inbox.channel.media_url(attachment_payload[:id]), headers: inbox.channel.api_headers)
-
-    @message.content ||= attachment_payload[:caption]
-    @message.attachments.new(
-      account_id: @message.account_id,
-      file_type: file_content_type(message_type),
-      file: {
-        io: attachment_file,
-        filename: attachment_file.original_filename,
-        content_type: attachment_file.content_type
-      }
-    )
-  end
-
-  def message_type
-    params[:messages].first[:type]
-  end
+class Whatsapp::IncomingMessageService < Whatsapp::IncomingMessageBaseService
 end