chore: Update translations (#8983)

config/locales/am.yml

@@ -31,6 +31,7 @@ am:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ am:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ am:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/ar.yml

@@ -31,6 +31,7 @@ ar:
       disposable_email: نحن لا نسمح باسخدام عناوين البريد الإلكتروني المؤقتة
       invalid_email: لقد قمت بإدخال عنوان بريد إلكتروني غير صالح
       email_already_exists: "لقد قمت بالفعل بتسجيل حساب سابقاً بالعنوان %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: فشلت عملية التسجيل
     data_import:
       data_type:
@@ -50,7 +51,7 @@ ar:
     dyte:
       invalid_message_type: "Invalid message type. Action not permitted"
     slack:
-      invalid_channel_id: "Invalid slack channel. Please try again"
+      invalid_channel_id: "قناة Slack غير صحيحة. الرجاء المحاولة مرة أخرى"
     inboxes:
       imap:
         socket_error: الرجاء التحقق من اتصال الشبكة، عنوان IMAP وحاول مرة أخرى.
@@ -67,25 +68,25 @@ ar:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: اسم الموظف
-      conversations_count: عدد المحادثات
-      avg_first_response_time: متوسط وقت الرد الأول (الدقائق)
-      avg_resolution_time: متوسط وقت المحادثة (الدقائق)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: اسم صندوق الوارد
       inbox_type: نوع صندوق البريد
       conversations_count: عدد المحادثات
-      avg_first_response_time: متوسط وقت الرد الأول (الدقائق)
-      avg_resolution_time: متوسط وقت المحادثة (الدقائق)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: الوسم
       conversations_count: عدد المحادثات
-      avg_first_response_time: متوسط وقت الرد الأول (الدقائق)
-      avg_resolution_time: متوسط وقت المحادثة (الدقائق)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: اسم الفريق
       conversations_count: عدد المحادثات
-      avg_first_response_time: متوسط وقت الرد الأول (الدقائق)
-      avg_resolution_time: متوسط وقت المحادثة (الدقائق)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: اليوم
@@ -179,7 +180,7 @@ ar:
       name: "الاتصال الكامل"
       description: "التكامل الكامل يساعد على إثراء ملفات تعريف الزوار. تحديد المستخدمين بمجرد مشاركتهم عنوان البريد الإلكتروني الخاص بهم وتقديم خدمة العملاء الخاصة بهم. قم بتوصيل اتصالك الكامل بحسابك عن طريق مشاركة مفتاح API للاتصال الكامل."
     google_translate:
-      name: "Google Translate"
+      name: "ترجمة Google"
       description: "Make it easier for agents to translate messages by adding a Google Translate Integration. Google translate helps to identify the language automatically and convert it to the language chosen by the agent/account admin."
     openai:
       name: "OpenAI"
@@ -189,42 +190,71 @@ ar:
       search_placeholder: Search for article by title or body...
       empty_placeholder: لم يتم العثور على النتائج.
       loading_placeholder: يبحث...
-      results_title: Search results
+      results_title: نتائج البحث
     toc_header: 'On this page'
     hero:
       sub_title: Search for the articles here or browse the categories below.
     common:
       home: الرئيسية
       last_updated_on: Last updated on %{last_updated_on}
-      view_all_articles: View all
-      article: article
+      view_all_articles: عرض الكل
+      article: مقال
       articles: المقالات
       author: المؤلف
-      authors: authors
+      authors: المؤلفون
       other: other
       others: others
-      by: By
-      no_articles: There are no articles here
+      by: بواسطة
+      no_articles: لا توجد مقالات
     footer:
       made_with: Made with
     header:
       go_to_homepage: Website
       appearance:
-        system: System
+        system: النظام
         light: Light
         dark: Dark
       featured_articles: Featured Articles
       uncategorized: Uncategorized
     404:
-      title: Page not found
-      description: We couldn't find the page you were looking for.
-      back_to_home: Go to home page
+      title: لم يتم العثور على الصفحة
+      description: لم نتمكن من العثور على الصفحة التي تبحث عنها.
+      back_to_home: الذهاب إلى الصفحة الرئيسية
   slack_unfurl:
     fields:
       name: الاسم
       email: البريد الإلكتروني
-      phone_number: Phone
+      phone_number: هاتف
       company_name: الشركة
       inbox_name: صندوق الوارد
       inbox_type: Inbox Type
     button: فتح المحادثة
+  time_units:
+    days:
+      zero: "%{count} days"
+      one: "%{count} day"
+      two: "%{count} days"
+      few: "%{count} days"
+      many: "%{count} days"
+      other: "%{count} days"
+    hours:
+      zero: "%{count} hours"
+      one: "%{count} hour"
+      two: "%{count} hours"
+      few: "%{count} hours"
+      many: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      zero: "%{count} minutes"
+      one: "%{count} minute"
+      two: "%{count} minutes"
+      few: "%{count} minutes"
+      many: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      zero: "%{count} seconds"
+      one: "%{count} second"
+      two: "%{count} seconds"
+      few: "%{count} seconds"
+      many: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/bg.yml

@@ -31,6 +31,7 @@ bg:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ bg:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ bg:
       inbox_name: Входяща кутия
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/ca.yml

@@ -31,6 +31,7 @@ ca:
       disposable_email: Els correus d'un sol ús no s'accepten
       invalid_email: Heu introduït un correu electrònic no vàlid
       email_already_exists: "Ja us heu registrat amb el compte %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: El registre ha fallat
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ca:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ ca:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/cs.yml

@@ -31,6 +31,7 @@ cs:
       disposable_email: Nepovolujeme jednorázové e-maily
       invalid_email: Zadali jste neplatný e-mail
       email_already_exists: "Již jste se zaregistrovali k účtu s %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registrace se nezdařila
     data_import:
       data_type:
@@ -67,25 +68,25 @@ cs:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Jméno agenta
-      conversations_count: Conversations count
-      avg_first_response_time: Prům. doba první odpovědi (minuty)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Prům. doba první odpovědi (minuty)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Prům. doba první odpovědi (minuty)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Prům. doba první odpovědi (minuty)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,24 @@ cs:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      many: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      many: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      many: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      many: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/da.yml

@@ -31,6 +31,7 @@ da:
       disposable_email: Vi tillader ikke engangs e-mails
       invalid_email: Du har indtastet en ugyldig e-mail
       email_already_exists: "Du har allerede tilmeldt dig en konto med %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Tilmelding mislykkedes
     data_import:
       data_type:
@@ -67,25 +68,25 @@ da:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agentens navn
-      conversations_count: Samtaler tæller
-      avg_first_response_time: Gns første svartid (minutter)
-      avg_resolution_time: Gennemsnitlig afviklingstid (protokol)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Indbakkens navn
       inbox_type: Indbakke type
       conversations_count: Antal samtaler
-      avg_first_response_time: Gns første svartid (minutter)
-      avg_resolution_time: Gennemsnitlig afviklingstid (protokol)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Etiketter
       conversations_count: Antal samtaler
-      avg_first_response_time: Gns første svartid (minutter)
-      avg_resolution_time: Gennemsnitlig afviklingstid (protokol)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team navn
       conversations_count: Samtaler tæller
-      avg_first_response_time: Gns første svartid (minutter)
-      avg_resolution_time: Gennemsnitlig afviklingstid (protokol)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: dag
@@ -228,3 +229,16 @@ da:
       inbox_name: Indbakke
       inbox_type: Inbox Type
     button: Åbn samtale
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/de.yml

@@ -31,6 +31,7 @@ de:
       disposable_email: Wir erlauben keine Einweg-E-Mails
       invalid_email: Sie haben eine ungültige E-Mail-Adresse eingegeben
       email_already_exists: "Sie haben sich bereits für ein Konto bei %{email} angemeldet."
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Anmeldung gescheitert
     data_import:
       data_type:
@@ -67,25 +68,25 @@ de:
     utc_warning: Der generierte Bericht ist in UTC-Zeitzone
     agent_csv:
       agent_name: Agentenname
-      conversations_count: Anzahl Gespräche
-      avg_first_response_time: Durchschnittliche Reaktionszeit (Minuten)
-      avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Posteingangsname
       inbox_type: Posteingangstyp
       conversations_count: Anzahl der Konversationen
-      avg_first_response_time: Durchschnittliche Zeit bis zur ersten Antwort (Minuten)
-      avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: Anzahl der Konversationen
-      avg_first_response_time: Durchschnittliche Reaktionszeit (Minuten)
-      avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Teamname
       conversations_count: Anzahl Gespräche
-      avg_first_response_time: Durchschnittliche Reaktionszeit (Minuten)
-      avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Zeitzone
     default_group_by: Tag
@@ -228,3 +229,16 @@ de:
       inbox_name: Posteingang
       inbox_type: Inbox Type
     button: Unterhaltung öffnen
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/el.yml

@@ -31,6 +31,7 @@ el:
       disposable_email: Δεν επιτρέπονται προσωρινά emails
       invalid_email: Έχετε καταχωρήσει ακατάλληλο email
       email_already_exists: "Έχει ήδη καταχωρηθεί λογαριασμός στο %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Η εγγραφή απέτυχε
     data_import:
       data_type:
@@ -67,25 +68,25 @@ el:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Όνομα Πράκτορα
-      conversations_count: Αριθμός συνομιλιών
-      avg_first_response_time: Μέσος χρόνος πρώτης ανταπόκρισης (λεπτά)
-      avg_resolution_time: Μέσος χρόνος επίλυσης (λεπτά)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Όνομα Κιβωτίου
       inbox_type: Τύπος κιβωτίου εισερχόμενων
       conversations_count: Αριθμός συνομιλιών
-      avg_first_response_time: Μέσος χρόνος πρώτης ανταπόκρισης (λεπτά)
-      avg_resolution_time: Μέσος χρόνος επίλυσης (λεπτά)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Ετικέτα
       conversations_count: Αριθμός συνομιλιών
-      avg_first_response_time: Μέσος χρόνος πρώτης ανταπόκρισης (λεπτά)
-      avg_resolution_time: Μέσος χρόνος επίλυσης (λεπτά)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Όνομα ομάδας
       conversations_count: Αριθμός συνομιλιών
-      avg_first_response_time: Μέσος χρόνος πρώτης ανταπόκρισης (λεπτά)
-      avg_resolution_time: Μέσος χρόνος επίλυσης (λεπτά)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: ημέρα
@@ -228,3 +229,16 @@ el:
       inbox_name: Εισερχόμενα
       inbox_type: Inbox Type
     button: Άνοιγμα συνομιλίας
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/es.yml

@@ -31,6 +31,7 @@ es:
       disposable_email: No permitimos correos electrónicos desechables
       invalid_email: Ha introducido un correo electrónico no válido
       email_already_exists: "Ya te has registrado en una cuenta con %{email}"
+      invalid_params: 'Inválido, por favor comprueba los parámetros de registro e inténtalo de nuevo'
       failed: Registro fallido
     data_import:
       data_type:
@@ -67,25 +68,25 @@ es:
     utc_warning: El informe generado está en zona horaria UTC
     agent_csv:
       agent_name: Nombre del agente
-      conversations_count: Cantidad de conversaciones
-      avg_first_response_time: Promedio de tiempo de la primera respuesta (Minutos)
-      avg_resolution_time: Promedio de tiempo de resolución (Minutos)
+      conversations_count: Conversaciones asignadas
+      avg_first_response_time: Promedio de tiempo de la primera respuesta
+      avg_resolution_time: Tiempo promedio de resolución
     inbox_csv:
       inbox_name: Nombre de la bandeja de entrada
       inbox_type: Tipo de bandeja de entrada
       conversations_count: Núm. de conversaciones
-      avg_first_response_time: Promedio de tiempo de la primera respuesta (Minutos)
-      avg_resolution_time: Promedio de tiempo de resolución (Minutos)
+      avg_first_response_time: Promedio de tiempo de la primera respuesta
+      avg_resolution_time: Tiempo promedio de resolución
     label_csv:
       label_title: Etiqueta
       conversations_count: Núm. de conversaciones
-      avg_first_response_time: Promedio de tiempo de la primera respuesta (Minutos)
-      avg_resolution_time: Promedio de tiempo de resolución (Minutos)
+      avg_first_response_time: Promedio de tiempo de la primera respuesta
+      avg_resolution_time: Tiempo promedio de resolución
     team_csv:
       team_name: Nombre del equipo
       conversations_count: Cantidad de conversaciones
-      avg_first_response_time: Promedio de tiempo de la primera respuesta (Minutos)
-      avg_resolution_time: Promedio de tiempo de resolución (Minutos)
+      avg_first_response_time: Promedio de tiempo de la primera respuesta
+      avg_resolution_time: Tiempo promedio de resolución
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: día
@@ -228,3 +229,16 @@ es:
       inbox_name: Bandeja de entrada
       inbox_type: Tipo de bandeja de entrada
     button: Abrir conversación
+  time_units:
+    days:
+      one: "%{count} día"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hora"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minuto"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} segundo"
+      other: "%{count} seconds"

config/locales/fa.yml

@@ -31,6 +31,7 @@ fa:
       disposable_email: استفاده از ایمیل‌های موقت امکان‌پذیر نیست
       invalid_email: ایمیل وارد شده معتبر نیست
       email_already_exists: "قبلا کاربری با ایمیل %{email} ثبت‌نام کرده است"
+      invalid_params: 'نامعتبر است، لطفا پارامترهای ثبت‌نام را بررسی کرده و دوباره امتحان کنید'
       failed: ثبت نام ناموفق بود
     data_import:
       data_type:
@@ -67,25 +68,25 @@ fa:
     utc_warning: گزارش تولید شده در منطقه زمانی UTC است
     agent_csv:
       agent_name: اسم ایجنت
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: نام صندوق ورودی
       inbox_type: نوع صندوق ورودی
       conversations_count: تعداد گفتگوها
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: برچسب
       conversations_count: تعداد گفتگوها
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: نام تیم
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: منطقه زمانی
     default_group_by: روز
@@ -228,3 +229,16 @@ fa:
       inbox_name: صندوق ورودی
       inbox_type: نوع صندوق ورودی
     button: باز کردن گفتگو
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/fi.yml

@@ -31,6 +31,7 @@ fi:
       disposable_email: Emme salli kertakäyttöisiä sähköposteja
       invalid_email: Olet syöttänyt virheellisen sähköpostin
       email_already_exists: "Olet jo rekisteröitynyt tiliin sähköpostin %{email} kanssa"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Rekisteröityminen epäonnistui
     data_import:
       data_type:
@@ -67,25 +68,25 @@ fi:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ fi:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/fr.yml

@@ -31,6 +31,7 @@ fr:
       disposable_email: Nous n'autorisons pas les courriels jetables
       invalid_email: Vous avez entré un courriel non valide
       email_already_exists: "Vous avez déjà créé un compte avec %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: L'inscription a échoué
     data_import:
       data_type:
@@ -67,25 +68,25 @@ fr:
     utc_warning: Le rapport généré est dans le fuseau horaire UTC
     agent_csv:
       agent_name: Nom de l'agent
-      conversations_count: Nombre de conversations
-      avg_first_response_time: Temps de réponse moyen (Minutes)
-      avg_resolution_time: Temps moyen de résolution (Minutes)
+      conversations_count: Conversations assignées
+      avg_first_response_time: Temps moyen pour une première réponse
+      avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
     inbox_csv:
       inbox_name: Nom de la boîte de réception
       inbox_type: Type de boîte de réception
       conversations_count: Nbre de conversations
-      avg_first_response_time: Temps de réponse moyen (Minutes)
-      avg_resolution_time: Temps moyen de résolution (Minutes)
+      avg_first_response_time: Temps moyen pour une première réponse
+      avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
     label_csv:
       label_title: Libellé
       conversations_count: Nbre de conversations
-      avg_first_response_time: Temps de réponse moyen (Minutes)
-      avg_resolution_time: Temps moyen de résolution (Minutes)
+      avg_first_response_time: Temps moyen pour une première réponse
+      avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
     team_csv:
       team_name: Nom de l'équipe
       conversations_count: Nombre de conversations
-      avg_first_response_time: Temps de réponse moyen (Minutes)
-      avg_resolution_time: Temps moyen de résolution (Minutes)
+      avg_first_response_time: Temps moyen pour une première réponse
+      avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
     conversation_traffic_csv:
       timezone: Fuseau horaire
     default_group_by: jour
@@ -228,3 +229,16 @@ fr:
       inbox_name: Boîte de réception
       inbox_type: Type de boîte de réception
     button: Ouvrir la conversation
+  time_units:
+    days:
+      one: "%{count} jour"
+      other: "%{count} days"
+    hours:
+      one: "%{count} heure"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} seconde"
+      other: "%{count} seconds"

config/locales/he.yml

@@ -31,6 +31,7 @@ he:
       disposable_email: אנחנו לא מאפשרים מיילים חד פעמיים
       invalid_email: הכנסת מייל לא תקין
       email_already_exists: "כבר נרשמת לחשבון עם %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: הרשמה נכשלה
     data_import:
       data_type:
@@ -67,25 +68,25 @@ he:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: תווית
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: שם קבוצה
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,24 @@ he:
       inbox_name: תיבת הדואר הנכנס
       inbox_type: Inbox Type
     button: שיחה פתוחה
+  time_units:
+    days:
+      one: "%{count} day"
+      two: "%{count} days"
+      many: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      two: "%{count} hours"
+      many: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      two: "%{count} minutes"
+      many: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      two: "%{count} seconds"
+      many: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/hi.yml

@@ -31,6 +31,7 @@ hi:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ hi:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ hi:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/hr.yml

@@ -31,6 +31,7 @@ hr:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ hr:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,20 @@ hr:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/hu.yml

@@ -31,6 +31,7 @@ hu:
       disposable_email: Nem támogatjuk az eldobható e-mailcímeket
       invalid_email: Hibás e-mailcímet adtál meg
       email_already_exists: "Ezzel az e-mailcímmel már van fiók: %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Feliratkozás sikertelen
     data_import:
       data_type:
@@ -67,25 +68,25 @@ hu:
     utc_warning: A generált riport UTC időzónát használ
     agent_csv:
       agent_name: Ügynök neve
-      conversations_count: Beszélgetésszám
-      avg_first_response_time: Átlagos első reakcióidő (perc)
-      avg_resolution_time: Átlagos megoldási idő (perc)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Fiók név
       inbox_type: Fiók típus
       conversations_count: Beszélgetések száma
-      avg_first_response_time: Átlagos első reakcióidő (perc)
-      avg_resolution_time: Átlagos megoldási idő (perc)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Cimke
       conversations_count: Beszélgetések száma
-      avg_first_response_time: Átlagos első reakcióidő (perc)
-      avg_resolution_time: Átlagos megoldási idő (perc)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Csapatnév
       conversations_count: Beszélgetésszám
-      avg_first_response_time: Átlagos első reakcióidő (perc)
-      avg_resolution_time: Átlagos megoldási idő (perc)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Időzóna
     default_group_by: nap
@@ -228,3 +229,16 @@ hu:
       inbox_name: Fiók
       inbox_type: Beérkezett üzenetek típusa
     button: Beszélgetés megnyitása
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/hy.yml

@@ -31,6 +31,7 @@ hy:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ hy:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ hy:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/id.yml

@@ -31,6 +31,7 @@ id:
       disposable_email: Kami tidak mengizinkan email sekali pakai
       invalid_email: Anda telah memasukkan email yang tidak valid
       email_already_exists: "Anda telah mendaftar untuk sebuah akun dengan %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Pendaftaran gagal
     data_import:
       data_type:
@@ -67,25 +68,25 @@ id:
     utc_warning: Laporan yang dihasilkan berada dalam zona waktu UTC
     agent_csv:
       agent_name: Nama agen
-      conversations_count: Jumlah percakapan
-      avg_first_response_time: Rata-rata waktu respons pertama (Menit)
-      avg_resolution_time: Rata-rata waktu resolusi (Menit)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Nama kotak masuk
       inbox_type: Jenis kotak masuk
       conversations_count: Jumlah percakapan
-      avg_first_response_time: Rata-rata waktu respons pertama (Menit)
-      avg_resolution_time: Rata-rata waktu resolusi (Menit)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: Jumlah percakapan
-      avg_first_response_time: Rata-rata waktu respons pertama (Menit)
-      avg_resolution_time: Rata-rata waktu resolusi (Menit)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Nama Tim
       conversations_count: Jumlah percakapan
-      avg_first_response_time: Rata-rata waktu respons pertama (Menit)
-      avg_resolution_time: Rata-rata waktu resolusi (Menit)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Zona Waktu
     default_group_by: hari
@@ -228,3 +229,12 @@ id:
       inbox_name: Kotak masuk
       inbox_type: Inbox Type
     button: Buka percakapan
+  time_units:
+    days:
+      other: "%{count} days"
+    hours:
+      other: "%{count} hours"
+    minutes:
+      other: "%{count} minutes"
+    seconds:
+      other: "%{count} seconds"

config/locales/is.yml

@@ -31,6 +31,7 @@ is:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "Þú hefur þegar skráð þig fyrir reikning með %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ is:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ is:
       inbox_name: Innhólf
       inbox_type: Inbox Type
     button: Opna samtal
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/it.yml

@@ -31,6 +31,7 @@ it:
       disposable_email: Non consentiamo email usa e getta
       invalid_email: Hai inserito un'email non valida
       email_already_exists: "Ti sei già registrato per un account con %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registrazione non riuscita
     data_import:
       data_type:
@@ -67,25 +68,25 @@ it:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Nome agente
-      conversations_count: Numero di conversazioni
-      avg_first_response_time: Tempo medio di prima risposta (minuti)
-      avg_resolution_time: Tempo medio di risoluzione (minuti)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Nome casella
       inbox_type: Tipo casella
       conversations_count: Numero di conversazioni
-      avg_first_response_time: Tempo medio di prima risposta (minuti)
-      avg_resolution_time: Tempo medio di risoluzione (minuti)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Etichetta
       conversations_count: Numero di conversazioni
-      avg_first_response_time: Tempo medio di prima risposta (minuti)
-      avg_resolution_time: Tempo medio di risoluzione (minuti)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Nome del team
       conversations_count: Numero di conversazioni
-      avg_first_response_time: Tempo medio di prima risposta (minuti)
-      avg_resolution_time: Tempo medio di risoluzione (minuti)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: giorno
@@ -228,3 +229,16 @@ it:
       inbox_name: Casella
       inbox_type: Inbox Type
     button: Apri conversazione
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/ja.yml

@@ -31,6 +31,7 @@ ja:
       disposable_email: 使い捨てメールは許可されません
       invalid_email: 無効なメールアドレスを入力しました。
       email_already_exists: "あなたは既に %{email} でアカウントにサインアップしています"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: サインアップに失敗しました
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ja:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,12 @@ ja:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      other: "%{count} days"
+    hours:
+      other: "%{count} hours"
+    minutes:
+      other: "%{count} minutes"
+    seconds:
+      other: "%{count} seconds"

config/locales/ka.yml

@@ -31,6 +31,7 @@ ka:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ka:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ ka:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/ko.yml

@@ -31,6 +31,7 @@ ko:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ko:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,12 @@ ko:
       inbox_name: 받은 메시지함
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      other: "%{count} days"
+    hours:
+      other: "%{count} hours"
+    minutes:
+      other: "%{count} minutes"
+    seconds:
+      other: "%{count} seconds"

config/locales/lt.yml

@@ -31,6 +31,7 @@ lt:
       disposable_email: Neleidžiame naudoti vienkartinių el. laiškų
       invalid_email: Įvedėte neteisingą el. pašto adresą
       email_already_exists: "Jūs jau užregistravote paskyrą su %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Prisijungimas nesėkmingas
     data_import:
       data_type:
@@ -67,25 +68,25 @@ lt:
     utc_warning: Sugeneruota ataskaita yra UTC laiko juostoje
     agent_csv:
       agent_name: Agento Vardas
-      conversations_count: Pokalbių skaičius
-      avg_first_response_time: Vidutinis pirmojo reagavimo laikas (minutėmis)
-      avg_resolution_time: Vidutinis sprendimo laikas(Minutėmis)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Gautų laiškų aplanko pavadinimas
       inbox_type: Gautų laiškų aplanko tipas
       conversations_count: Pokalbių kiekis
-      avg_first_response_time: Vidutinis pirmojo reagavimo laikas (minutėmis)
-      avg_resolution_time: Vidutinis sprendimo laikas(Minutėmis)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Etiketė
       conversations_count: Pokalbių kiekis
-      avg_first_response_time: Vidutinis pirmojo reagavimo laikas (minutėmis)
-      avg_resolution_time: Vidutinis sprendimo laikas(Minutėmis)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Komandos pavadinimas
       conversations_count: Pokalbių skaičius
-      avg_first_response_time: Vidutinis pirmojo reagavimo laikas (minutėmis)
-      avg_resolution_time: Vidutinis sprendimo laikas(Minutėmis)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Laiko zona
     default_group_by: diena
@@ -228,3 +229,24 @@ lt:
       inbox_name: Gautų laiškų aplankas
       inbox_type: Gautų laiškų aplanko tipas
     button: Atidaryti pokalbį
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      many: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      many: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      many: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      many: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/lv.yml

@@ -31,6 +31,7 @@ lv:
       disposable_email: Mēs nepieļaujam vienreizējās lietošanas e-pasta adreses
       invalid_email: Jūs esat ievadījis nederīgu e-pasta adresi
       email_already_exists: "Jūs jau esat reģistrējis kontu ar %{email}"
+      invalid_params: 'Kļūda. Lūdzu, pārbaudiet pierakstīšanās parametrus un mēģiniet vēlreiz'
       failed: Reģistrēšanās neizdevās
     data_import:
       data_type:
@@ -67,25 +68,25 @@ lv:
     utc_warning: Izveidotais pārskats atbilst UTC laika joslai
     agent_csv:
       agent_name: Aģenta vārds
-      conversations_count: Sarunu skaits
-      avg_first_response_time: Vidējais pirmās reakcijas laiks (Minūtes)
-      avg_resolution_time: Vidējais atrisināšanas laiks (Minūtes)
+      conversations_count: Piešķirtās sarunas
+      avg_first_response_time: Vidējais pirmās reakcijas laiks
+      avg_resolution_time: Vidējais atrisināšanas laiks
     inbox_csv:
       inbox_name: Iesūtnes nosaukums
       inbox_type: Iesūtnes tips
       conversations_count: Sarunu skaits
-      avg_first_response_time: Vidējais pirmās reakcijas laiks (Minūtes)
-      avg_resolution_time: Vidējais atrisināšanas laiks (Minūtes)
+      avg_first_response_time: Vidējais pirmās reakcijas laiks
+      avg_resolution_time: Vidējais atrisināšanas laiks
     label_csv:
       label_title: Etiķete
       conversations_count: Sarunu skaits
-      avg_first_response_time: Vidējais pirmās atbildes laiks (Minūtes)
-      avg_resolution_time: Vidējais atrisināšanas laiks (minūtes)
+      avg_first_response_time: Vidējais pirmās reakcijas laiks
+      avg_resolution_time: Vidējais atrisināšanas laiks
     team_csv:
       team_name: Komandas nosaukums
       conversations_count: Sarunu skaits
-      avg_first_response_time: Vidējais pirmās atbildes laiks (Minūtes)
-      avg_resolution_time: Vidējais atrisinājuma laiks (Minūtes)
+      avg_first_response_time: Vidējais pirmās reakcijas laiks
+      avg_resolution_time: Vidējais atrisināšanas laiks
     conversation_traffic_csv:
       timezone: Laika zona
     default_group_by: diena
@@ -228,3 +229,20 @@ lv:
       inbox_name: Iesūtne
       inbox_type: Iesūtnes Veids
     button: Atvērt sarunu
+  time_units:
+    days:
+      zero: "%{count} days"
+      one: "%{count} day"
+      other: "%{count} dienas"
+    hours:
+      zero: "%{count} hours"
+      one: "%{count} hour"
+      other: "%{count} stundas"
+    minutes:
+      zero: "%{count} minutes"
+      one: "%{count} minute"
+      other: "%{count} minūtes"
+    seconds:
+      zero: "%{count} seconds"
+      one: "%{count} second"
+      other: "%{count} sekundes"

config/locales/ml.yml

@@ -31,6 +31,7 @@ ml:
       disposable_email: ഡിസ്പോസിബിൾ ഇമെയിലുകൾ ഞങ്ങൾ അനുവദിക്കുന്നില്ല
       invalid_email: നിങ്ങൾ ഒരു അസാധുവായ ഇമെയിൽ നൽകി
       email_already_exists: "നിങ്ങൾ ഇതിനകം ഈ %{email} ഉപയോഗിച്ചു ഒരു അക്കൗണ്ടിനായി സൈൻ അപ്പ് ചെയ്തു"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: സൈനപ്പ് പരാജയപ്പെട്ടു
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ml:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: ടീമിന്റെ പേര്
       conversations_count: സംഭാഷണങ്ങളുടെ എണ്ണം
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: ദിവസം
@@ -228,3 +229,16 @@ ml:
       inbox_name: ഇൻബോക്സ്
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/ms.yml

@@ -31,6 +31,7 @@ ms:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ms:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,12 @@ ms:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      other: "%{count} days"
+    hours:
+      other: "%{count} hours"
+    minutes:
+      other: "%{count} minutes"
+    seconds:
+      other: "%{count} seconds"

config/locales/ne.yml

@@ -31,6 +31,7 @@ ne:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ne:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ ne:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/nl.yml

@@ -31,6 +31,7 @@ nl:
       disposable_email: Wij staan geen verwijderbare e-mails toe
       invalid_email: Je hebt een ongeldig e-mailadres ingevoerd
       email_already_exists: "Je hebt je al aangemeld voor een account bij %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Aanmelden mislukt
     data_import:
       data_type:
@@ -67,25 +68,25 @@ nl:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent naam
-      conversations_count: Aantal gesprekken
-      avg_first_response_time: Gem. eerste reactie (minuten)
-      avg_resolution_time: Gemiddelde tijd tot oplossing (minuten)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Naam postvak
       inbox_type: Inbox type
       conversations_count: Aantal conversaties
-      avg_first_response_time: Gem. eerste reactie (minuten)
-      avg_resolution_time: Gemiddelde tijd tot oplossing (minuten)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: Aantal conversaties
-      avg_first_response_time: Gem. eerste reactie (minuten)
-      avg_resolution_time: Gemiddelde tijd tot oplossing (minuten)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team Naam
       conversations_count: Aantal gesprekken
-      avg_first_response_time: Gem. eerste reactie (minuten)
-      avg_resolution_time: Gemiddelde tijd tot oplossing (minuten)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: dag
@@ -228,3 +229,16 @@ nl:
       inbox_name: Postvak In
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/no.yml

@@ -31,6 +31,7 @@
       disposable_email: Vi tillater ikke engangs e-poster
       invalid_email: Du har angitt en ugyldig e-post
       email_already_exists: "Du har allerede registrert en konto med %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registrering mislyktes
     data_import:
       data_type:
@@ -67,25 +68,25 @@
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/pl.yml

@@ -31,6 +31,7 @@ pl:
       disposable_email: Nie zezwalamy na jednorazowe konta e-mail
       invalid_email: Wprowadzono nieprawidłowy adres e-mail
       email_already_exists: "Już zarejestrowałeś się na konto %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Rejestracja nie powiodła się
     data_import:
       data_type:
@@ -67,25 +68,25 @@ pl:
     utc_warning: Generowany raport jest w strefie czasowej UTC
     agent_csv:
       agent_name: Nazwa agenta
-      conversations_count: Liczba rozmów
-      avg_first_response_time: Średni czas pierwszej odpowiedzi (minuty)
-      avg_resolution_time: Średni czas do rozwiązania problemu (minuty)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Nazwa skrzynki odbiorczej
       inbox_type: Typ skrzynki odbiorczej
       conversations_count: Ilość rozmów
-      avg_first_response_time: Średni czas pierwszej odpowiedzi (minuty)
-      avg_resolution_time: Średni czas do rozwiązania problemu (minuty)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Etykieta
       conversations_count: Ilość rozmów
-      avg_first_response_time: Średni czas pierwszej odpowiedzi (minuty)
-      avg_resolution_time: Średni czas do rozwiązania problemu (minuty)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Nazwa zespołu
       conversations_count: Liczba rozmów
-      avg_first_response_time: Średni czas pierwszej odpowiedzi (minuty)
-      avg_resolution_time: Średni czas do rozwiązania problemu (minuty)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Strefa czasowa
     default_group_by: dnia
@@ -221,10 +222,31 @@ pl:
       back_to_home: Go to home page
   slack_unfurl:
     fields:
-      name: Nazwa
+      name: Imię
       email: E-mail
       phone_number: Phone
       company_name: Firma
       inbox_name: Skrzynka odbiorcza
       inbox_type: Inbox Type
     button: Otwórz rozmowę
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      many: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      many: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      many: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      many: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/pt.yml

@@ -31,6 +31,7 @@ pt:
       disposable_email: Não permitimos e-mails descartáveis
       invalid_email: Você digitou um email inválido
       email_already_exists: "Você já se inscreveu para uma conta com %{email}"
+      invalid_params: 'Inválido, por favor, verifique os parâmetros de subscrição e tente novamente'
       failed: Falha na inscrição
     data_import:
       data_type:
@@ -67,25 +68,25 @@ pt:
     utc_warning: O relatório gerado está no fuso horário UTC
     agent_csv:
       agent_name: Nome do agente
-      conversations_count: Número de conversas
-      avg_first_response_time: Média do tempo de resposta (minutos)
-      avg_resolution_time: Média do tempo de resolução (minutos)
+      conversations_count: Conversas atribuídas
+      avg_first_response_time: Média de tempo da primeira resposta
+      avg_resolution_time: Média de tempo de resolução
     inbox_csv:
       inbox_name: Nome da caixa de entrada
       inbox_type: Tipo de caixa de entrada
       conversations_count: Num de conversas
-      avg_first_response_time: Média do tempo de resposta (minutos)
-      avg_resolution_time: Média do tempo de resolução (minutos)
+      avg_first_response_time: Média de tempo da primeira resposta
+      avg_resolution_time: Média de tempo de resolução
     label_csv:
       label_title: Etiqueta
       conversations_count: Num de conversas
-      avg_first_response_time: Média do tempo de resposta (minutos)
-      avg_resolution_time: Média do tempo de resolução (minutos)
+      avg_first_response_time: Média de tempo da primeira resposta
+      avg_resolution_time: Média de tempo de resolução
     team_csv:
       team_name: Nome da equipa
       conversations_count: Número de conversas
-      avg_first_response_time: Média do tempo de resposta (minutos)
-      avg_resolution_time: Média do tempo de resolução (minutos)
+      avg_first_response_time: Média de tempo da primeira resposta
+      avg_resolution_time: Média de tempo de resolução
     conversation_traffic_csv:
       timezone: Fuso Horário
     default_group_by: dia
@@ -228,3 +229,16 @@ pt:
       inbox_name: Caixa de Entrada
       inbox_type: Tipo de caixa de entrada
     button: Abrir conversa
+  time_units:
+    days:
+      one: "%{count} dia"
+      other: "%{count} dias"
+    hours:
+      one: "%{count} hora"
+      other: "%{count} horas"
+    minutes:
+      one: "%{count} minuto"
+      other: "%{count} minutos"
+    seconds:
+      one: "%{count} segundo"
+      other: "%{count} segundos"

config/locales/pt_BR.yml

@@ -31,6 +31,7 @@ pt_BR:
       disposable_email: Não permitimos e-mails descartáveis
       invalid_email: Você digitou um email inválido
       email_already_exists: "Você já se cadastrou para uma conta com %{email}"
+      invalid_params: 'Inválido, por favor, verifique os parâmetros de inscrição e tente novamente'
       failed: Registro falhou
     data_import:
       data_type:
@@ -67,25 +68,25 @@ pt_BR:
     utc_warning: O relatório gerado está em fuso horário UTC
     agent_csv:
       agent_name: Nome do Agente
-      conversations_count: Contagem de conversas
-      avg_first_response_time: Tempo médio de primeira resposta (minutos)
-      avg_resolution_time: Tempo médio de resolução (minutos)
+      conversations_count: Conversas atribuídas
+      avg_first_response_time: Tempo médio de primeira resposta (minutos
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Nome da Caixa de Entrada
       inbox_type: Tipo da Caixa de Entrada
       conversations_count: Nº de Conversas
-      avg_first_response_time: Média de tempo da primeira resposta (minutos)
-      avg_resolution_time: Tempo médio de resolução (minutos)
+      avg_first_response_time: Tempo médio de primeira resposta (minutos
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Nome do campo
       conversations_count: Nº de Conversas
-      avg_first_response_time: Tempo médio de primeira resposta (minutos)
-      avg_resolution_time: Tempo médio de resolução (minutos)
+      avg_first_response_time: Tempo médio de primeira resposta (minutos
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Nome do departamento
       conversations_count: Contagem de conversas
-      avg_first_response_time: Tempo médio de primeira resposta (minutos)
-      avg_resolution_time: Tempo médio de resolução (minutos)
+      avg_first_response_time: Tempo médio de primeira resposta (minutos
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: dia
@@ -228,3 +229,16 @@ pt_BR:
       inbox_name: Caixa de Entrada
       inbox_type: Tipo de Caixa de Entrada
     button: Abrir conversa
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/ro.yml

@@ -31,6 +31,7 @@ ro:
       disposable_email: Nu permitem email-uri de unică folosință
       invalid_email: Ați introdus un e-mail invalid
       email_already_exists: "V-ați înregistrat deja cu un cont cu %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Înregistrare eșuată
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ro:
     utc_warning: Raportul generat este în fusul orar UTC
     agent_csv:
       agent_name: Nume agent
-      conversations_count: Conversațiile contează
-      avg_first_response_time: Avg primul timp de răspuns (minute)
-      avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Nume Inbox
       inbox_type: Tip inbox
       conversations_count: Conversații
-      avg_first_response_time: Avg primul timp de răspuns (minute)
-      avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Etichetă
       conversations_count: Conversații
-      avg_first_response_time: Avg primul timp de răspuns (minute)
-      avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Numele echipei
       conversations_count: Conversațiile contează
-      avg_first_response_time: Avg primul timp de răspuns (minute)
-      avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Fus orar
     default_group_by: zi
@@ -228,3 +229,20 @@ ro:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Deschiderea conversației
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/ru.yml

@@ -31,6 +31,7 @@ ru:
       disposable_email: Мы не разрешаем одноразовые почтовые ящики
       invalid_email: Вы ввели неверный email
       email_already_exists: "Вы уже зарегистрировались для учётной записи с %{email}"
+      invalid_params: 'Неверно, проверьте параметры регистрации и повторите попытку'
       failed: Ошибка регистрации
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ru:
     utc_warning: Отчёт создан в часовом поясе UTC
     agent_csv:
       agent_name: Имя оператора
-      conversations_count: Количество бесед
-      avg_first_response_time: Среднее время первого ответа (в минутах)
-      avg_resolution_time: Среднее время решения (в минутах)
+      conversations_count: Назначенные диалоги
+      avg_first_response_time: Среднее время первого ответа
+      avg_resolution_time: Среднее время завершения
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Среднее время первого ответа (в минутах)
-      avg_resolution_time: Среднее время решения (в минутах)
+      avg_first_response_time: Среднее время первого ответа
+      avg_resolution_time: Среднее время завершения
     label_csv:
       label_title: Метка
       conversations_count: No. of conversations
-      avg_first_response_time: Среднее время первого ответа (в минутах)
-      avg_resolution_time: Среднее время решения (в минутах)
+      avg_first_response_time: Среднее время первого ответа
+      avg_resolution_time: Среднее время завершения
     team_csv:
       team_name: Название команды
       conversations_count: Количество бесед
-      avg_first_response_time: Среднее время первого ответа (в минутах)
-      avg_resolution_time: Среднее время решения (в минутах)
+      avg_first_response_time: Среднее время первого ответа
+      avg_resolution_time: Среднее время завершения
     conversation_traffic_csv:
       timezone: Часовой пояс
     default_group_by: день
@@ -228,3 +229,24 @@ ru:
       inbox_name: Электронная почта
       inbox_type: Тип источника
     button: Открыть беседу
+  time_units:
+    days:
+      one: "%{count} день"
+      few: "%{count} дней"
+      many: "%{count} дней"
+      other: "%{count} дней"
+    hours:
+      one: "%{count} час"
+      few: "%{count} часов"
+      many: "%{count} часов"
+      other: "%{count} часов"
+    minutes:
+      one: "%{count} минут"
+      few: "%{count} минут"
+      many: "%{count} минут"
+      other: "%{count} минут"
+    seconds:
+      one: "%{count} секунд"
+      few: "%{count} секунд"
+      many: "%{count} секунд"
+      other: "%{count} секунд"

config/locales/sh.yml

@@ -31,6 +31,7 @@ sh:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ sh:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,24 @@ sh:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      many: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      many: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      many: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      many: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/sk.yml

@@ -31,6 +31,7 @@ sk:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ sk:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Názov tímu
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,24 @@ sk:
       inbox_name: Schránka
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      many: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      many: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      many: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      many: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/sl.yml

@@ -31,6 +31,7 @@ sl:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ sl:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,24 @@ sl:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      two: "%{count} days"
+      few: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      two: "%{count} hours"
+      few: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      two: "%{count} minutes"
+      few: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      two: "%{count} seconds"
+      few: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/sq.yml

@@ -31,6 +31,7 @@ sq:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ sq:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ sq:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/sr.yml

@@ -31,6 +31,7 @@ sr-Latn:
       disposable_email: Ne dozvoljavamo potrošne e-pošte
       invalid_email: Uneli ste neispravnu e-poštu
       email_already_exists: "Već ste registrovali nalog sa %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registracija nije uspela
     data_import:
       data_type:
@@ -67,25 +68,25 @@ sr-Latn:
     utc_warning: Generisani izveštaj je u UTC vremenskoj zoni
     agent_csv:
       agent_name: Naziv agenta
-      conversations_count: Broj razgovora
-      avg_first_response_time: Prosečno vreme prvog odgovora (minuti)
-      avg_resolution_time: Prosečno vreme rešavanja (minuti)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Naziv prijemnog sandučeta
       inbox_type: Vrsta prijemnog sandučeta
       conversations_count: Broj razgovora
-      avg_first_response_time: Prosečno vreme prvog odgovora (minuti)
-      avg_resolution_time: Prosečno vreme rešavanja (minuti)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Oznaka
       conversations_count: Broj razgovora
-      avg_first_response_time: Prosečno vreme prvog odgovora (minuti)
-      avg_resolution_time: Prosečno vreme rešavanja (minuti)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Naziv tima
       conversations_count: Broj razgovora
-      avg_first_response_time: Prosečno vreme prvog odgovora (minuti)
-      avg_resolution_time: Prosečno vreme rešavanja (minuti)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: dan
@@ -228,3 +229,20 @@ sr-Latn:
       inbox_name: Prijemno sanduče
       inbox_type: Inbox Type
     button: Otvoren razgovor
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/sv.yml

@@ -31,6 +31,7 @@ sv:
       disposable_email: Vi tillåter inte engångsadresser
       invalid_email: Du har angett en ogiltig e-postadress
       email_already_exists: "Du har redan registrerat dig för ett konto med %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Registrering misslyckades
     data_import:
       data_type:
@@ -67,25 +68,25 @@ sv:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ sv:
       inbox_name: Inkorg
       inbox_type: Typ av inkorg
     button: Öppna konversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/ta.yml

@@ -31,6 +31,7 @@ ta:
       disposable_email: களைந்துவிடும் இமெயில்களை நாங்கள் அனுமதிக்க மாட்டோம்
       invalid_email: நீங்கள் தவறான ஈ-மெயிலை உள்ளிட்டுள்ளீர்கள்
       email_already_exists: "நீங்கள் ஏற்கனவே %{email} கொண்டு கணக்கிற்கு பதிவு செய்துள்ளீர்கள்"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: உள்நுழையும் முயறிசி தோல்வி அடைந்துள்ளது
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ta:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ ta:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/th.yml

@@ -31,6 +31,7 @@ th:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ th:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: ป้ายกำกับ
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: ชื่อทีม
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,12 @@ th:
       inbox_name: กล่องข้อความ
       inbox_type: Inbox Type
     button: เปิดดูการสนทนา
+  time_units:
+    days:
+      other: "%{count} days"
+    hours:
+      other: "%{count} hours"
+    minutes:
+      other: "%{count} minutes"
+    seconds:
+      other: "%{count} seconds"

config/locales/tr.yml

@@ -21,7 +21,7 @@ tr:
   messages:
     reset_password_success: Parola sıfırlama isteği başarılı. Talimatlar için postanızı kontrol edin.
     reset_password_failure: Belirtilen e-postaya sahip herhangi bir kullanıcı bulamadık.
-    inbox_deletetion_response: Inbox silme isteğiniz bir süre sonra işleme alınacaktır.
+    inbox_deletetion_response: Gelen kutusu silme isteğiniz bir süre sonra işleme alınacaktır.
   errors:
     validations:
       presence: boş bırakılmamalı
@@ -31,6 +31,7 @@ tr:
       disposable_email: Tek kullanımlık e-postalara izin vermiyoruz
       invalid_email: Geçersiz bir e-posta girdiniz
       email_already_exists: "%{email} ile zaten bir hesaba kaydoldunuz"
+      invalid_params: 'Hata, lütfen kayıt olma parametrelerini kontrol edin ve tekrar deneyin'
       failed: Kayıt başarısız oldu
     data_import:
       data_type:
@@ -67,25 +68,25 @@ tr:
     utc_warning: Oluşturulan rapor UTC zaman dilimindedir.
     agent_csv:
       agent_name: Temsilci adı
-      conversations_count: Konuşma sayısı
-      avg_first_response_time: Ortalama cevap süresi(dakika)
-      avg_resolution_time: Ortalama çözüm süresi(dakika)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox adı
       inbox_type: Inbox türü
       conversations_count: Konuşmaların sayısı
-      avg_first_response_time: Ortalama cevap süresi(dakika)
-      avg_resolution_time: Ortalama çözüm süresi(dakika)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Etiket
       conversations_count: Konuşma sayısı
-      avg_first_response_time: Ortalama cevap süresi(dakika)
-      avg_resolution_time: Ortalama çözüm süresi(dakika)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Ekip adı
       conversations_count: Konuşma sayısı
-      avg_first_response_time: Ortalama cevap süresi(dakika)
-      avg_resolution_time: Ortalama çözüm süresi(dakika)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Zaman dilimi
     default_group_by: gün
@@ -146,13 +147,13 @@ tr:
     reply:
       email:
         header:
-          from_with_name: "%{assignee_name} from %{inbox_name} <%{from_email}>"
-          reply_with_name: "%{assignee_name} from %{inbox_name} <reply+%{reply_email}>"
-          friendly_name: "%{sender_name} from %{business_name} <%{from_email}>"
+          from_with_name: "\"%{inbox_name} <%{from_email}> adresinden %{assignee_name}'e gönderildi,"
+          reply_with_name: "%{assignee_name} tarafından %{inbox_name} <reply+%{reply_email}>"
+          friendly_name: "%{sender_name} tarafından %{business_name} <%{from_email}>"
           professional_name: "%{business_name} <%{from_email}>"
       channel_email:
         header:
-          reply_with_name: "%{assignee_name} from %{inbox_name} <%{from_email}>"
+          reply_with_name: "\"%{inbox_name} <%{from_email}> adresinden %{assignee_name}'e gönderildi,"
           reply_with_inbox_name: "%{inbox_name} <%{from_email}>"
       email_subject: "Bu konuşmadaki yeni mesajlar"
       transcript_subject: "Konuşma Metni"
@@ -200,10 +201,10 @@ tr:
       article: makale
       articles: makaleler
       author: yazar
-      authors: authors
-      other: other
-      others: others
-      by: By
+      authors: yazarlar
+      other: diğer
+      others: diğerleri
+      by: Tarafından
       no_articles: Burada makale bulunmuyor
     footer:
       made_with: İle yapılmıştır
@@ -228,3 +229,16 @@ tr:
       inbox_name: Gelen Kutusu
       inbox_type: Gelen Kutusu Türü
     button: Görüşmeyi aç
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/uk.yml

@@ -31,6 +31,7 @@ uk:
       disposable_email: Ми не дозволяємо використувати одноразові адреси електронної пошти
       invalid_email: Ви ввели неправильну адресу електронної пошти
       email_already_exists: "Ви вже зареєстровані з адресою %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Помилка реєстрації
     data_import:
       data_type:
@@ -39,7 +40,7 @@ uk:
       import:
         failed: Файл порожній
       export:
-        success: We will notify you once contacts export file is ready to view.
+        success: Ми повідомимо Вас, коли файл експорту контактів буде готовий до перегляду.
       email:
         invalid: Невірний email
       phone_number:
@@ -67,25 +68,25 @@ uk:
     utc_warning: Звіт створено в часовій зоні UTC
     agent_csv:
       agent_name: Ім'я агента
-      conversations_count: Кількість бесід
-      avg_first_response_time: Середній час першої відповіді (Хвилин)
-      avg_resolution_time: Середній час вирішення (Хвилин)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Назва Джерела
       inbox_type: Тип Джерела
       conversations_count: '№ розмов'
-      avg_first_response_time: Середній час першої відповіді (Хвилин)
-      avg_resolution_time: Середній час вирішення (Хвилин)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Мітка
       conversations_count: '№ розмов'
-      avg_first_response_time: Середній час першої відповіді (Хвилин)
-      avg_resolution_time: Середній час вирішення (Хвилин)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Назва команди
       conversations_count: Кількість бесід
-      avg_first_response_time: Середній час першої відповіді (Хвилин)
-      avg_resolution_time: Середній час вирішення (Хвилин)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: день
@@ -111,7 +112,7 @@ uk:
       instagram_deleted_story_content: Ця історія більше не доступна.
       deleted: Це повідомлення було видалено
       delivery_status:
-        error_code: "Error code: %{error_code}"
+        error_code: "Код помилки: %{error_code}"
     activity:
       status:
         resolved: "Розмова була відмічена як вирішена %{user_name}"
@@ -190,41 +191,62 @@ uk:
       empty_placeholder: Результатів не знайдено.
       loading_placeholder: Шукаємо...
       results_title: Результати пошуку
-    toc_header: 'On this page'
+    toc_header: 'На цій сторінці'
     hero:
       sub_title: Шукайте тут або перегляньте категорії нижче.
     common:
       home: Головна
       last_updated_on: Востаннє оновлено %{last_updated_on}
-      view_all_articles: View all
+      view_all_articles: Переглянути все
       article: статті
       articles: статті
       author: автор
-      authors: authors
-      other: other
-      others: others
-      by: By
+      authors: автори
+      other: інше
+      others: інші
+      by: Від
       no_articles: Тут немає статей
     footer:
       made_with: Зроблено з
     header:
-      go_to_homepage: Website
+      go_to_homepage: Вебсайт
       appearance:
-        system: System
-        light: Light
-        dark: Dark
+        system: Системна
+        light: Світла
+        dark: Темна
       featured_articles: Featured Articles
       uncategorized: Uncategorized
     404:
-      title: Page not found
-      description: We couldn't find the page you were looking for.
-      back_to_home: Go to home page
+      title: Сторінку не знайдено
+      description: Ми не змогли знайти сторінку, яку Ви шукали.
+      back_to_home: Перейти на головну сторінку
   slack_unfurl:
     fields:
       name: Ім'я
       email: Email
-      phone_number: Phone
+      phone_number: Телефон
       company_name: Організація
       inbox_name: Вхідні
-      inbox_type: Inbox Type
+      inbox_type: Тип Джерела
     button: Відкрити розмову
+  time_units:
+    days:
+      one: "%{count} day"
+      few: "%{count} days"
+      many: "%{count} days"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      few: "%{count} hours"
+      many: "%{count} hours"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      few: "%{count} minutes"
+      many: "%{count} minutes"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      few: "%{count} seconds"
+      many: "%{count} seconds"
+      other: "%{count} seconds"

config/locales/ur.yml

@@ -31,6 +31,7 @@ ur:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ur:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ ur:
       inbox_name: ان باکس
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/ur_IN.yml

@@ -31,6 +31,7 @@ ur:
       disposable_email: We do not allow disposable emails
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Signup failed
     data_import:
       data_type:
@@ -67,25 +68,25 @@ ur:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
-      conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Team name
       conversations_count: Conversations count
-      avg_first_response_time: Avg first response time (Minutes)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,16 @@ ur:
       inbox_name: Inbox
       inbox_type: Inbox Type
     button: Open conversation
+  time_units:
+    days:
+      one: "%{count} day"
+      other: "%{count} days"
+    hours:
+      one: "%{count} hour"
+      other: "%{count} hours"
+    minutes:
+      one: "%{count} minute"
+      other: "%{count} minutes"
+    seconds:
+      one: "%{count} second"
+      other: "%{count} seconds"

config/locales/vi.yml

@@ -31,6 +31,7 @@ vi:
       disposable_email: Chúng tôi không cho phép các email dùng một lần
       invalid_email: Bạn đã nhập một email không hợp lệ
       email_already_exists: "Bạn đã đăng ký một tài khoản với %{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Đăng ký thât bại
     data_import:
       data_type:
@@ -67,25 +68,25 @@ vi:
     utc_warning: Báo cáo đã được tạo với múi giờ UTC
     agent_csv:
       agent_name: Tên tổng đài viên
-      conversations_count: Số hội thoại
-      avg_first_response_time: Thời gian trung bình của phản hồi đầu tiên (phút)
-      avg_resolution_time: Thời gian giải quyết trung bình (phút)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: Tên kênh
       inbox_type: Kiểu kênh
       conversations_count: Số hội thoại
-      avg_first_response_time: Thời gian trung bình của phản hồi đầu tiên (phút)
-      avg_resolution_time: Thời gian giải quyết trung bình (phút)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Nhãn
       conversations_count: Số hội thoại
-      avg_first_response_time: Thời gian trung bình của phản hồi đầu tiên (phút)
-      avg_resolution_time: Thời gian giải quyết trung bình (phút)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: Tên nhóm
       conversations_count: Số hội thoại
-      avg_first_response_time: Thời gian trung bình của phản hồi đầu tiên (phút)
-      avg_resolution_time: Thời gian giải quyết trung bình (phút)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Múi giờ
     default_group_by: ngày
@@ -228,3 +229,12 @@ vi:
       inbox_name: Hộp thư đến
       inbox_type: Inbox Type
     button: Mở cuộc trò chuyện
+  time_units:
+    days:
+      other: "%{count} days"
+    hours:
+      other: "%{count} hours"
+    minutes:
+      other: "%{count} minutes"
+    seconds:
+      other: "%{count} seconds"

config/locales/zh_CN.yml

@@ -31,6 +31,7 @@ zh_CN:
       disposable_email: 我们不允许可用的电子邮件
       invalid_email: 您输入了一个无效的电子邮件
       email_already_exists: "您已经注册了 %{email} 的帐户"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: 注册失败
     data_import:
       data_type:
@@ -67,25 +68,25 @@ zh_CN:
     utc_warning: 生成的报表在 UTC 时区
     agent_csv:
       agent_name: 客服名称
-      conversations_count: 对话数量
-      avg_first_response_time: 平均首次响应时间(分钟)
-      avg_resolution_time: 平均解决时间(分钟)
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: 收件箱名称
       inbox_type: 收件箱类型
       conversations_count: No. of conversations
-      avg_first_response_time: 平均首次响应时间(分钟)
-      avg_resolution_time: 平均解决时间(分钟)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: 标签
       conversations_count: No. of conversations
-      avg_first_response_time: 平均首次响应时间(分钟)
-      avg_resolution_time: 平均解决时间(分钟)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: 团队名称
       conversations_count: 对话数量
-      avg_first_response_time: 平均首次响应时间(分钟)
-      avg_resolution_time: 平均解决时间(分钟)
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: 时区
     default_group_by: 天
@@ -228,3 +229,12 @@ zh_CN:
       inbox_name: 收件箱
       inbox_type: 收件箱类型
     button: 重新打开会话
+  time_units:
+    days:
+      other: "%{count} days"
+    hours:
+      other: "%{count} hours"
+    minutes:
+      other: "%{count} minutes"
+    seconds:
+      other: "%{count} seconds"

config/locales/zh_TW.yml

@@ -31,6 +31,7 @@ zh_TW:
       disposable_email: 我們不允許一次性電子郵件。
       invalid_email: 您輸入的電子郵件無效。
       email_already_exists: "您已經註冊了一個帳號%{email}"
+      invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: 註冊失敗。
     data_import:
       data_type:
@@ -67,25 +68,25 @@ zh_TW:
     utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: 客服名稱
-      conversations_count: 對話數量
-      avg_first_response_time: 平均第一次回覆時間（分鐘）
-      avg_resolution_time: 平均解決時間（分鐘）
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     inbox_csv:
       inbox_name: 收件匣名稱
       inbox_type: 收件匣類型
       conversations_count: No. of conversations
-      avg_first_response_time: 平均第一次回覆時間（分鐘）
-      avg_resolution_time: 平均解決時間（分鐘）
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     label_csv:
       label_title: Label
       conversations_count: No. of conversations
-      avg_first_response_time: 平均第一次回覆時間（分鐘）
-      avg_resolution_time: 平均解決時間（分鐘）
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     team_csv:
       team_name: 團隊名稱
       conversations_count: 對話數量
-      avg_first_response_time: 平均第一次回覆時間（分鐘）
-      avg_resolution_time: 平均解決時間（分鐘）
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
     conversation_traffic_csv:
       timezone: Timezone
     default_group_by: day
@@ -228,3 +229,12 @@ zh_TW:
       inbox_name: 收件匣
       inbox_type: Inbox Type
     button: 開啟對話
+  time_units:
+    days:
+      other: "%{count} days"
+    hours:
+      other: "%{count} hours"
+    minutes:
+      other: "%{count} minutes"
+    seconds:
+      other: "%{count} seconds"