diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue b/app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue
index 4ba3546ce..9875ae2ac 100644
--- a/app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue
@@ -1,10 +1,12 @@
 <script setup>
+import { ref, computed } from 'vue';
 import { useI18n } from 'vue-i18n';
 
 import CardLayout from 'dashboard/components-next/CardLayout.vue';
 import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import countries from 'shared/constants/countries';
 
 const props = defineProps({
   id: { type: Number, required: true },
@@ -14,46 +16,108 @@ const props = defineProps({
   phoneNumber: { type: String, default: '' },
   thumbnail: { type: String, default: '' },
   isExpanded: { type: Boolean, default: false },
+  isUpdating: { type: Boolean, default: false },
 });
 
 const emit = defineEmits(['toggle', 'updateContact', 'showContact']);
 
 const { t } = useI18n();
 
+const contactsFormRef = ref(null);
+
+const getInitialContactData = () => ({
+  id: props.id,
+  name: props.name,
+  email: props.email,
+  phoneNumber: props.phoneNumber,
+  additionalAttributes: props.additionalAttributes,
+});
+
+const contactData = ref(getInitialContactData());
+
+const isFormInvalid = computed(() => contactsFormRef.value?.isFormInvalid);
+
+const countriesMap = computed(() => {
+  return countries.reduce((acc, country) => {
+    acc[country.code] = country;
+    acc[country.id] = country;
+    return acc;
+  }, {});
+});
+
+const countryDetails = computed(() => {
+  const attributes = props.additionalAttributes || {};
+  const { country, countryCode, city } = attributes;
+
+  if (!country && !countryCode) return null;
+
+  const activeCountry =
+    countriesMap.value[country] || countriesMap.value[countryCode];
+
+  if (!activeCountry) return null;
+
+  const parts = [
+    activeCountry.emoji,
+    city ? `${city},` : null,
+    activeCountry.name,
+  ].filter(Boolean);
+
+  return parts.length ? parts.join(' ') : null;
+});
+
 const handleFormUpdate = updatedData => {
-  emit('updateContact', { id: props.id, updatedData });
+  Object.assign(contactData.value, updatedData);
 };
 
-const onClickViewDetails = async () => {
-  emit('showContact', props.id);
+const handleUpdateContact = () => {
+  emit('updateContact', contactData.value);
 };
+
+const onClickExpand = () => {
+  emit('toggle');
+  contactData.value = getInitialContactData();
+};
+
+const onClickViewDetails = () => emit('showContact', props.id);
 </script>
 
 <template>
   <CardLayout :key="id" layout="row">
-    <div class="flex items-center justify-between gap-4">
+    <div class="flex items-center justify-start flex-1 gap-4">
       <Avatar :name="name" :src="thumbnail" :size="48" rounded-full />
-      <div class="flex flex-col gap-1">
-        <div class="flex items-center gap-2">
-          <span class="text-sm font-medium truncate text-n-slate-12">
+      <div class="flex flex-col gap-0.5 flex-1">
+        <div class="flex flex-wrap items-center gap-x-4 gap-y-1">
+          <span class="text-base font-medium truncate text-n-slate-12">
             {{ name }}
           </span>
-          <template v-if="additionalAttributes?.companyName">
-            <span class="text-sm text-n-slate-11">
-              {{ t('CONTACTS_LAYOUT.CARD.OF') }}
-            </span>
-            <span class="text-sm font-medium truncate text-n-slate-12">
+          <span class="inline-flex items-center gap-1">
+            <span
+              v-if="additionalAttributes?.companyName"
+              class="i-ph-building-light size-4 text-n-slate-10 mb-0.5"
+            />
+            <span
+              v-if="additionalAttributes?.companyName"
+              class="text-sm truncate text-n-slate-11"
+            >
               {{ additionalAttributes.companyName }}
             </span>
-          </template>
+          </span>
         </div>
-        <div class="flex items-center gap-3">
-          <span v-if="email" class="text-sm text-n-slate-11">{{ email }}</span>
-          <div v-if="email" class="w-px h-3 bg-n-slate-6" />
-          <span v-if="phoneNumber" class="text-sm text-n-slate-11">
+        <div class="flex flex-wrap items-center justify-start gap-x-3 gap-y-1">
+          <div v-if="email" class="truncate max-w-72" :title="email">
+            <span class="text-sm text-n-slate-11">
+              {{ email }}
+            </span>
+          </div>
+          <div v-if="email" class="w-px h-3 truncate bg-n-slate-6" />
+          <span v-if="phoneNumber" class="text-sm truncate text-n-slate-11">
             {{ phoneNumber }}
           </span>
-          <div v-if="phoneNumber" class="w-px h-3 bg-n-slate-6" />
+          <div v-if="phoneNumber" class="w-px h-3 truncate bg-n-slate-6" />
+          <span v-if="countryDetails" class="text-sm truncate text-n-slate-11">
+            {{ countryDetails }}
+          </span>
+          <div v-if="countryDetails" class="w-px h-3 truncate bg-n-slate-6" />
           <Button
             :label="t('CONTACTS_LAYOUT.CARD.VIEW_DETAILS')"
             variant="link"
@@ -70,7 +134,7 @@ const onClickViewDetails = async () => {
       color="slate"
       size="xs"
       :class="{ 'rotate-180': isExpanded }"
-      @click="emit('toggle')"
+      @click="onClickExpand"
     />
 
     <template #after>
@@ -78,22 +142,28 @@ const onClickViewDetails = async () => {
         enter-active-class="overflow-hidden transition-all duration-300 ease-out"
         leave-active-class="overflow-hidden transition-all duration-300 ease-in"
         enter-from-class="overflow-hidden opacity-0 max-h-0"
-        enter-to-class="opacity-100 max-h-[360px]"
-        leave-from-class="opacity-100 max-h-[360px]"
+        enter-to-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
+        leave-from-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
         leave-to-class="overflow-hidden opacity-0 max-h-0"
       >
         <div v-show="isExpanded" class="w-full">
-          <div class="p-6 border-t border-n-strong">
+          <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
             <ContactsForm
-              :contact-data="{
-                id,
-                name,
-                email,
-                phoneNumber,
-                additionalAttributes,
-              }"
+              ref="contactsFormRef"
+              :contact-data="contactData"
               @update="handleFormUpdate"
             />
+            <div>
+              <Button
+                :label="
+                  t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.UPDATE_BUTTON')
+                "
+                size="sm"
+                :is-loading="isUpdating"
+                :disabled="isUpdating || isFormInvalid"
+                @click="handleUpdateContact"
+              />
+            </div>
           </div>
         </div>
       </transition>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactExportDialog.vue b/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactExportDialog.vue
new file mode 100644
index 000000000..d2b57cbb8
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactExportDialog.vue
@@ -0,0 +1,66 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useRoute } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+import filterQueryGenerator from 'dashboard/helper/filterQueryGenerator';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const emit = defineEmits(['export']);
+
+const { t } = useI18n();
+const route = useRoute();
+
+const dialogRef = ref(null);
+
+const segments = useMapGetter('customViews/getContactCustomViews');
+const appliedFilters = useMapGetter('contacts/getAppliedContactFilters');
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isExportingContact = computed(() => uiFlags.value.isExporting);
+
+const activeSegmentId = computed(() => route.params.segmentId);
+const activeSegment = computed(() =>
+  activeSegmentId.value
+    ? segments.value.find(view => view.id === Number(activeSegmentId.value))
+    : undefined
+);
+
+const exportContacts = async () => {
+  let query = { payload: [] };
+
+  if (activeSegmentId.value && activeSegment.value) {
+    query = activeSegment.value.query;
+  } else if (Object.keys(appliedFilters.value).length > 0) {
+    query = filterQueryGenerator(appliedFilters.value);
+  }
+
+  emit('export', {
+    ...query,
+    label: route.params.label || '',
+  });
+};
+
+const handleDialogConfirm = async () => {
+  await exportContacts();
+  dialogRef.value?.close();
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    :title="t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.TITLE')"
+    :description="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.DESCRIPTION')
+    "
+    :confirm-button-label="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.CONFIRM')
+    "
+    :is-loading="isExportingContact"
+    :disable-confirm-button="isExportingContact"
+    @confirm="handleDialogConfirm"
+  />
+</template>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactImportDialog.vue b/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactImportDialog.vue
new file mode 100644
index 000000000..acb8f0f1c
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactImportDialog.vue
@@ -0,0 +1,134 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const emit = defineEmits(['import']);
+const { t } = useI18n();
+
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isImportingContact = computed(() => uiFlags.value.isImporting);
+
+const dialogRef = ref(null);
+const fileInput = ref(null);
+
+const hasSelectedFile = ref(null);
+const selectedFileName = ref('');
+
+const csvUrl = '/downloads/import-contacts-sample.csv';
+
+const handleFileClick = () => fileInput.value?.click();
+
+const processFileName = fileName => {
+  const lastDotIndex = fileName.lastIndexOf('.');
+  const extension = fileName.slice(lastDotIndex);
+  const baseName = fileName.slice(0, lastDotIndex);
+
+  return baseName.length > 20
+    ? `${baseName.slice(0, 20)}...${extension}`
+    : fileName;
+};
+
+const handleFileChange = () => {
+  const file = fileInput.value?.files[0];
+  hasSelectedFile.value = file;
+  selectedFileName.value = file ? processFileName(file.name) : '';
+};
+
+const handleRemoveFile = () => {
+  hasSelectedFile.value = null;
+  if (fileInput.value) {
+    fileInput.value.value = null;
+  }
+  selectedFileName.value = '';
+};
+
+const uploadFile = async () => {
+  if (!hasSelectedFile.value) return;
+  emit('import', hasSelectedFile.value);
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    :title="t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.TITLE')"
+    :confirm-button-label="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.IMPORT')
+    "
+    :is-loading="isImportingContact"
+    :disable-confirm-button="isImportingContact"
+    @confirm="uploadFile"
+  >
+    <template #description>
+      <p class="mb-0 text-sm text-n-slate-11">
+        {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.DESCRIPTION') }}
+        <a
+          :href="csvUrl"
+          target="_blank"
+          rel="noopener noreferrer"
+          download="import-contacts-sample.csv"
+          class="text-n-blue-text"
+        >
+          {{
+            t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.DOWNLOAD_LABEL')
+          }}
+        </a>
+      </p>
+    </template>
+
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center gap-2">
+        <label class="text-sm text-n-slate-12 whitespace-nowrap">
+          {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.LABEL') }}
+        </label>
+        <div class="flex items-center justify-between w-full gap-2">
+          <span v-if="hasSelectedFile" class="text-sm text-n-slate-12">
+            {{ selectedFileName }}
+          </span>
+          <Button
+            v-if="!hasSelectedFile"
+            :label="
+              t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.CHOOSE_FILE')
+            "
+            icon="i-lucide-upload"
+            color="slate"
+            variant="ghost"
+            size="sm"
+            class="!w-fit"
+            @click="handleFileClick"
+          />
+          <div v-else class="flex items-center gap-1">
+            <Button
+              :label="t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.CHANGE')"
+              color="slate"
+              variant="ghost"
+              size="sm"
+              @click="handleFileClick"
+            />
+            <div class="w-px h-3 bg-n-strong" />
+            <Button
+              icon="i-lucide-trash"
+              color="slate"
+              variant="ghost"
+              size="sm"
+              @click="handleRemoveFile"
+            />
+          </div>
+        </div>
+      </div>
+    </div>
+    <input
+      ref="fileInput"
+      type="file"
+      accept="text/csv"
+      class="hidden"
+      @change="handleFileChange"
+    />
+  </Dialog>
+</template>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue b/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue
index 866811ae2..1813f1057 100644
--- a/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue
@@ -3,7 +3,7 @@ import { computed, reactive, watch } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { required, email, minLength } from '@vuelidate/validators';
 import { useVuelidate } from '@vuelidate/core';
-
+import { splitName } from '@chatwoot/utils';
 import countries from 'shared/constants/countries.js';
 import Input from 'dashboard/components-next/input/Input.vue';
 import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
@@ -80,6 +80,8 @@ const validationRules = {
 
 const v$ = useVuelidate(validationRules, state);
 
+const isFormInvalid = computed(() => v$.value.$invalid);
+
 const prepareStateBasedOnProps = () => {
   if (props.isNewContact) {
     return; // Added to prevent state update for new contact form
@@ -92,8 +94,7 @@ const prepareStateBasedOnProps = () => {
     phoneNumber,
     additionalAttributes = {},
   } = props.contactData || {};
-
-  const [firstName = '', lastName = ''] = name.split(' ');
+  const { firstName, lastName } = splitName(name);
   const {
     description,
     companyName,
@@ -203,6 +204,16 @@ const getMessageType = key => {
     : 'info';
 };
 
+const handleCountrySelection = value => {
+  const selectedCountry = countries.find(option => option.name === value);
+  state.additionalAttributes.countryCode = selectedCountry?.id || '';
+  emit('update', state);
+};
+
+const resetValidation = () => {
+  v$.value.$reset();
+};
+
 watch(() => props.contactData, prepareStateBasedOnProps, {
   immediate: true,
   deep: true,
@@ -211,6 +222,8 @@ watch(() => props.contactData, prepareStateBasedOnProps, {
 // Expose state to parent component for avatar upload
 defineExpose({
   state,
+  resetValidation,
+  isFormInvalid,
 });
 </script>
 
@@ -220,7 +233,7 @@ defineExpose({
       <span class="py-1 text-sm font-medium text-n-slate-12">
         {{ t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.TITLE') }}
       </span>
-      <div class="grid w-full grid-cols-2 gap-4">
+      <div class="grid w-full grid-cols-1 gap-4 sm:grid-cols-2">
         <template v-for="item in editDetailsForm" :key="item.key">
           <ComboBox
             v-if="item.key === 'COUNTRY'"
@@ -234,7 +247,7 @@ defineExpose({
               '[&>div>button]:!outline-n-weak [&>div>button]:hover:!outline-n-strong [&>div>button]:!bg-n-alpha-black2':
                 isDetailsView,
             }"
-            @update:model-value="emit('update', state)"
+            @update:model-value="handleCountrySelection"
           />
           <PhoneNumberInput
             v-else-if="item.key === 'PHONE_NUMBER'"
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue b/app/javascript/dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue
new file mode 100644
index 000000000..1a9f183e8
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue
@@ -0,0 +1,63 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
+
+const emit = defineEmits(['create']);
+
+const { t } = useI18n();
+
+const dialogRef = ref(null);
+const contactsFormRef = ref(null);
+const contact = ref(null);
+
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isCreatingContact = computed(() => uiFlags.value.isCreating);
+
+const createNewContact = contactItem => {
+  contact.value = contactItem;
+};
+
+const handleDialogConfirm = async () => {
+  if (!contact.value) return;
+  emit('create', contact.value);
+};
+
+const closeDialog = () => {
+  dialogRef.value.close();
+};
+
+defineExpose({ dialogRef, contactsFormRef });
+</script>
+
+<template>
+  <Dialog ref="dialogRef" width="3xl" @confirm="handleDialogConfirm">
+    <ContactsForm
+      ref="contactsFormRef"
+      is-new-contact
+      @update="createNewContact"
+    />
+    <template #footer>
+      <div class="flex items-center justify-between w-full gap-3">
+        <Button
+          :label="t('DIALOG.BUTTONS.CANCEL')"
+          variant="link"
+          class="h-10 hover:!no-underline hover:text-n-brand"
+          @click="closeDialog"
+        />
+        <Button
+          :label="
+            t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.SAVE_CONTACT')
+          "
+          color="blue"
+          :is-loading="isCreatingContact"
+          @click="handleDialogConfirm"
+        />
+      </div>
+    </template>
+  </Dialog>
+</template>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsForm/CreateSegmentDialog.vue b/app/javascript/dashboard/components-next/Contacts/ContactsForm/CreateSegmentDialog.vue
new file mode 100644
index 000000000..a246c742c
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsForm/CreateSegmentDialog.vue
@@ -0,0 +1,71 @@
+<script setup>
+import { ref, reactive, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useVuelidate } from '@vuelidate/core';
+import { required } from '@vuelidate/validators';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+
+const emit = defineEmits(['create']);
+
+const FILTER_TYPE_CONTACT = 1;
+
+const { t } = useI18n();
+
+const uiFlags = useMapGetter('customViews/getUIFlags');
+const isCreating = computed(() => uiFlags.value.isCreating);
+
+const dialogRef = ref(null);
+
+const state = reactive({
+  name: '',
+});
+
+const validationRules = {
+  name: { required },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const handleDialogConfirm = async () => {
+  const isNameValid = await v$.value.$validate();
+  if (!isNameValid) return;
+  emit('create', {
+    name: state.name,
+    filter_type: FILTER_TYPE_CONTACT,
+  });
+  state.name = '';
+  v$.value.$reset();
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    :title="t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.TITLE')"
+    :confirm-button-label="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.CONFIRM')
+    "
+    :is-loading="isCreating"
+    :disable-confirm-button="isCreating"
+    @confirm="handleDialogConfirm"
+  >
+    <Input
+      v-model="state.name"
+      :label="t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.LABEL')"
+      :placeholder="
+        t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.PLACEHOLDER')
+      "
+      :message="
+        v$.name.$error
+          ? t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.ERROR')
+          : ''
+      "
+      :message-type="v$.name.$error ? 'error' : 'info'"
+    />
+  </Dialog>
+</template>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsForm/DeleteSegmentDialog.vue b/app/javascript/dashboard/components-next/Contacts/ContactsForm/DeleteSegmentDialog.vue
new file mode 100644
index 000000000..60aa0e55e
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsForm/DeleteSegmentDialog.vue
@@ -0,0 +1,43 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const emit = defineEmits(['delete']);
+
+const FILTER_TYPE_CONTACT = 'contact';
+
+const { t } = useI18n();
+
+const uiFlags = useMapGetter('customViews/getUIFlags');
+const isDeleting = computed(() => uiFlags.value.isDeleting);
+
+const dialogRef = ref(null);
+
+const handleDialogConfirm = async () => {
+  emit('delete', {
+    filterType: FILTER_TYPE_CONTACT,
+  });
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="alert"
+    :title="t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.TITLE')"
+    :description="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.DESCRIPTION')
+    "
+    :confirm-button-label="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.CONFIRM')
+    "
+    :is-loading="isDeleting"
+    :disable-confirm-button="isDeleting"
+    @confirm="handleDialogConfirm"
+  />
+</template>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue b/app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue
index 947310a56..802605ec9 100644
--- a/app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue
@@ -18,10 +18,10 @@ defineProps({
     type: String,
     required: true,
   },
-  buttonLabel: {
-    type: String,
-    required: true,
-  },
+  //   buttonLabel: {
+  //     type: String,
+  //     default: '',
+  //   },
   activeSort: {
     type: String,
     default: 'last_activity_at',
@@ -30,16 +30,26 @@ defineProps({
     type: String,
     default: '',
   },
+  isSegmentsView: {
+    type: Boolean,
+    default: false,
+  },
+  hasActiveFilters: {
+    type: Boolean,
+    default: false,
+  },
 });
 
 const emit = defineEmits([
   'search',
   'filter',
   'update:sort',
-  'message',
+  //   'message',
   'add',
   'import',
   'export',
+  'createSegment',
+  'deleteSegment',
 ]);
 </script>
 
@@ -72,11 +82,37 @@ const emit = defineEmits([
         </div>
         <div class="flex items-center gap-2">
           <Button
-            icon="i-lucide-list-filter"
+            :icon="
+              isSegmentsView ? 'i-lucide-pen-line' : 'i-lucide-list-filter'
+            "
             color="slate"
             size="sm"
+            class="relative"
             variant="ghost"
             @click="emit('filter')"
+          >
+            <div
+              v-if="hasActiveFilters && !isSegmentsView"
+              class="absolute top-0 right-0 w-2 h-2 rounded-full bg-n-brand"
+            />
+          </Button>
+          <Button
+            v-if="hasActiveFilters && !isSegmentsView"
+            icon="i-lucide-save"
+            color="slate"
+            size="sm"
+            class="relative"
+            variant="ghost"
+            @click="emit('createSegment')"
+          />
+          <Button
+            v-if="isSegmentsView"
+            icon="i-lucide-trash"
+            color="slate"
+            size="sm"
+            class="relative"
+            variant="ghost"
+            @click="emit('deleteSegment')"
           />
           <ContactSortMenu
             :active-sort="activeSort"
@@ -89,8 +125,9 @@ const emit = defineEmits([
             @export="emit('export')"
           />
         </div>
-        <div class="w-px h-4 bg-n-strong" />
-        <Button :label="buttonLabel" size="sm" @click="emit('message')" />
+        <!-- TODO: Add this when we enabling message feature -->
+        <!-- <div class="w-px h-4 bg-n-strong" /> -->
+        <!-- <Button :label="buttonLabel" size="sm" @click="emit('message')" /> -->
       </div>
     </div>
   </header>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactListHeaderWrapper.vue b/app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactListHeaderWrapper.vue
new file mode 100644
index 000000000..9724d689d
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactListHeaderWrapper.vue
@@ -0,0 +1,276 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useRouter } from 'vue-router';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CONTACTS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+import filterQueryGenerator from 'dashboard/helper/filterQueryGenerator';
+import contactFilterItems from 'dashboard/routes/dashboard/contacts/contactFilterItems';
+import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
+import countries from 'shared/constants/countries';
+
+import ContactsHeader from 'dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue';
+import CreateNewContactDialog from 'dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue';
+import ContactExportDialog from 'dashboard/components-next/Contacts/ContactsForm/ContactExportDialog.vue';
+import ContactImportDialog from 'dashboard/components-next/Contacts/ContactsForm/ContactImportDialog.vue';
+import CreateSegmentDialog from 'dashboard/components-next/Contacts/ContactsForm/CreateSegmentDialog.vue';
+import DeleteSegmentDialog from 'dashboard/components-next/Contacts/ContactsForm/DeleteSegmentDialog.vue';
+import ContactsAdvancedFilters from 'dashboard/routes/dashboard/contacts/components/ContactsAdvancedFilters.vue';
+
+const props = defineProps({
+  showSearch: {
+    type: Boolean,
+    default: true,
+  },
+  searchValue: {
+    type: String,
+    default: '',
+  },
+  activeSort: {
+    type: String,
+    default: 'last_activity_at',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+  headerTitle: {
+    type: String,
+    default: '',
+  },
+  segmentsId: {
+    type: [String, Number],
+    default: 0,
+  },
+  activeSegment: {
+    type: Object,
+    default: null,
+  },
+  hasAppliedFilters: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits([
+  'update:sort',
+  'search',
+  'applyFilter',
+  'clearFilters',
+]);
+
+const { t } = useI18n();
+const store = useStore();
+const router = useRouter();
+
+const createNewContactDialogRef = ref(null);
+const contactExportDialogRef = ref(null);
+const contactImportDialogRef = ref(null);
+const createSegmentDialogRef = ref(null);
+const deleteSegmentDialogRef = ref(null);
+
+const showFiltersModal = ref(false);
+const appliedFilter = ref([]);
+const segmentsQuery = ref({});
+
+const hasActiveSegments = computed(
+  () => props.activeSegment && props.segmentsId !== 0
+);
+const activeSegmentName = computed(() => props.activeSegment?.name);
+
+const contactFilterItemsList = computed(() =>
+  contactFilterItems.map(filter => ({
+    ...filter,
+    attributeName: t(`CONTACTS_FILTER.ATTRIBUTES.${filter.attributeI18nKey}`),
+  }))
+);
+
+const openCreateNewContactDialog = async () => {
+  await createNewContactDialogRef.value?.contactsFormRef.resetValidation();
+  createNewContactDialogRef.value?.dialogRef.open();
+};
+const openContactImportDialog = () =>
+  contactImportDialogRef.value?.dialogRef.open();
+const openContactExportDialog = () =>
+  contactExportDialogRef.value?.dialogRef.open();
+const openCreateSegmentDialog = () =>
+  createSegmentDialogRef.value?.dialogRef.open();
+const openDeleteSegmentDialog = () =>
+  deleteSegmentDialogRef.value?.dialogRef.open();
+
+const onCreate = async contact => {
+  await store.dispatch('contacts/create', contact);
+  createNewContactDialogRef.value?.dialogRef.close();
+};
+
+const onImport = async file => {
+  try {
+    await store.dispatch('contacts/import', file);
+    contactImportDialogRef.value?.dialogRef.close();
+    useAlert(t('IMPORT_CONTACTS.SUCCESS_MESSAGE'));
+    useTrack(CONTACTS_EVENTS.IMPORT_SUCCESS);
+  } catch (error) {
+    useAlert(error.message ?? t('IMPORT_CONTACTS.ERROR_MESSAGE'));
+    useTrack(CONTACTS_EVENTS.IMPORT_FAILURE);
+  }
+};
+
+const onExport = async query => {
+  try {
+    await store.dispatch('contacts/export', query);
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.SUCCESS_MESSAGE')
+    );
+  } catch (error) {
+    useAlert(
+      error.message ||
+        t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.ERROR_MESSAGE')
+    );
+  }
+};
+
+const onCreateSegment = async payload => {
+  try {
+    const payloadData = {
+      ...payload,
+      query: segmentsQuery.value,
+    };
+    await store.dispatch('customViews/create', payloadData);
+    createSegmentDialogRef.value?.dialogRef.close();
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.SUCCESS_MESSAGE')
+    );
+  } catch {
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.ERROR_MESSAGE')
+    );
+  }
+};
+
+const onDeleteSegment = async payload => {
+  try {
+    await store.dispatch('customViews/delete', {
+      id: Number(props.segmentsId),
+      ...payload,
+    });
+    router.push({
+      name: 'contacts_dashboard_index',
+      query: {
+        page: 1,
+      },
+    });
+    deleteSegmentDialogRef.value?.dialogRef.close();
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.SUCCESS_MESSAGE')
+    );
+  } catch (error) {
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.ERROR_MESSAGE')
+    );
+  }
+};
+
+const closeAdvanceFiltersModal = () => {
+  showFiltersModal.value = false;
+  appliedFilter.value = [];
+};
+
+const clearFilters = async () => {
+  await store.dispatch('contacts/clearContactFilters');
+  emit('clearFilters');
+};
+
+const onApplyFilter = async payload => {
+  segmentsQuery.value = filterQueryGenerator(payload);
+  emit('applyFilter', filterQueryGenerator(payload));
+  showFiltersModal.value = false;
+};
+
+const onUpdateSegment = async (payload, segmentName) => {
+  const payloadData = {
+    ...props.activeSegment,
+    name: segmentName,
+    query: filterQueryGenerator(payload),
+  };
+  await store.dispatch('customViews/update', payloadData);
+  closeAdvanceFiltersModal();
+};
+
+const setParamsForEditSegmentModal = () => {
+  return {
+    countries,
+    filterTypes: contactFilterItems,
+    allCustomAttributes:
+      store.getters['attributes/getAttributesByModel']('contact_attribute'),
+  };
+};
+
+const initializeSegmentToFilterModal = segment => {
+  const query = segment?.query?.payload;
+  if (!Array.isArray(query)) return;
+
+  appliedFilter.value = query.map(filter => ({
+    attribute_key: filter.attribute_key,
+    attribute_model: filter.attribute_model,
+    filter_operator: filter.filter_operator,
+    values: Array.isArray(filter.values)
+      ? generateValuesForEditCustomViews(filter, setParamsForEditSegmentModal())
+      : [],
+    query_operator: filter.query_operator,
+    custom_attribute_type: filter.custom_attribute_type,
+  }));
+};
+
+const onToggleFilters = () => {
+  appliedFilter.value = [];
+  if (hasActiveSegments.value) {
+    initializeSegmentToFilterModal(props.activeSegment);
+  }
+  showFiltersModal.value = true;
+};
+</script>
+
+<template>
+  <ContactsHeader
+    :show-search="showSearch"
+    :search-value="searchValue"
+    :active-sort="activeSort"
+    :active-ordering="activeOrdering"
+    :header-title="headerTitle"
+    :is-segments-view="hasActiveSegments"
+    :has-active-filters="hasAppliedFilters"
+    :button-label="t('CONTACTS_LAYOUT.HEADER.MESSAGE_BUTTON')"
+    @search="emit('search', $event)"
+    @update:sort="emit('update:sort', $event)"
+    @add="openCreateNewContactDialog"
+    @import="openContactImportDialog"
+    @export="openContactExportDialog"
+    @filter="onToggleFilters"
+    @create-segment="openCreateSegmentDialog"
+    @delete-segment="openDeleteSegmentDialog"
+  />
+
+  <CreateNewContactDialog ref="createNewContactDialogRef" @create="onCreate" />
+  <ContactExportDialog ref="contactExportDialogRef" @export="onExport" />
+  <ContactImportDialog ref="contactImportDialogRef" @import="onImport" />
+  <CreateSegmentDialog ref="createSegmentDialogRef" @create="onCreateSegment" />
+  <DeleteSegmentDialog ref="deleteSegmentDialogRef" @delete="onDeleteSegment" />
+  <woot-modal
+    v-model:show="showFiltersModal"
+    :on-close="closeAdvanceFiltersModal"
+    size="medium"
+  >
+    <ContactsAdvancedFilters
+      v-if="showFiltersModal"
+      :on-close="closeAdvanceFiltersModal"
+      :initial-filter-types="contactFilterItemsList"
+      :initial-applied-filters="appliedFilter"
+      :active-segment-name="activeSegmentName"
+      :is-segments-view="hasActiveSegments"
+      @apply-filter="onApplyFilter"
+      @update-segment="onUpdateSegment"
+      @clear-filters="clearFilters"
+    />
+  </woot-modal>
+</template>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue b/app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue
new file mode 100644
index 000000000..d408a314a
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue
@@ -0,0 +1,112 @@
+<script setup>
+import { computed } from 'vue';
+import { useRoute } from 'vue-router';
+
+import ContactListHeaderWrapper from 'dashboard/components-next/Contacts/ContactsHeader/ContactListHeaderWrapper.vue';
+import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
+
+defineProps({
+  searchValue: {
+    type: String,
+    default: '',
+  },
+  headerTitle: {
+    type: String,
+    default: '',
+  },
+  showPaginationFooter: {
+    type: Boolean,
+    default: true,
+  },
+  currentPage: {
+    type: Number,
+    default: 1,
+  },
+  totalItems: {
+    type: Number,
+    default: 100,
+  },
+  itemsPerPage: {
+    type: Number,
+    default: 15,
+  },
+  activeSort: {
+    type: String,
+    default: '',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+  activeSegment: {
+    type: Object,
+    default: null,
+  },
+  segmentsId: {
+    type: [String, Number],
+    default: 0,
+  },
+  hasAppliedFilters: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits([
+  'update:currentPage',
+  'update:sort',
+  'search',
+  'applyFilter',
+  'clearFilters',
+]);
+
+const route = useRoute();
+
+const isNotSegmentView = computed(() => {
+  return route.name !== 'contacts_dashboard_segments_index';
+});
+
+const updateCurrentPage = page => {
+  emit('update:currentPage', page);
+};
+</script>
+
+<template>
+  <section
+    class="flex w-full h-full gap-4 overflow-hidden justify-evenly bg-n-background"
+  >
+    <div class="flex flex-col w-full h-full transition-all duration-300">
+      <ContactListHeaderWrapper
+        :show-search="isNotSegmentView"
+        :search-value="searchValue"
+        :active-sort="activeSort"
+        :active-ordering="activeOrdering"
+        :header-title="headerTitle"
+        :active-segment="activeSegment"
+        :segments-id="segmentsId"
+        :has-applied-filters="hasAppliedFilters"
+        @update:sort="emit('update:sort', $event)"
+        @search="emit('search', $event)"
+        @apply-filter="emit('applyFilter', $event)"
+        @clear-filters="emit('clearFilters')"
+      />
+      <main class="flex-1 px-6 overflow-y-auto xl:px-px">
+        <div class="w-full mx-auto max-w-[960px]">
+          <slot name="default" />
+        </div>
+      </main>
+      <footer
+        v-if="showPaginationFooter"
+        class="sticky bottom-0 z-10 px-4 pb-4"
+      >
+        <PaginationFooter
+          current-page-info="CONTACTS_LAYOUT.PAGINATION_FOOTER.SHOWING"
+          :current-page="currentPage"
+          :total-items="totalItems"
+          :items-per-page="itemsPerPage"
+          @update:current-page="updateCurrentPage"
+        />
+      </footer>
+    </div>
+  </section>
+</template>
diff --git a/app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue b/app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue
index ef555ff7a..f6f5ddaf6 100644
--- a/app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue
+++ b/app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue
@@ -1,5 +1,8 @@
 <script setup>
+import { ref } from 'vue';
+
 import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CreateNewContactDialog from 'dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
 import contactContent from 'dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent';
@@ -22,6 +25,14 @@ defineProps({
     default: '',
   },
 });
+
+const emit = defineEmits(['create']);
+
+const createNewContactDialogRef = ref(null);
+
+const onClick = () => {
+  createNewContactDialogRef.value?.dialogRef.open();
+};
 </script>
 
 <template>
@@ -45,6 +56,10 @@ defineProps({
     <template #actions>
       <div v-if="showButton">
         <Button :label="buttonLabel" icon="i-lucide-plus" @click="onClick" />
+        <CreateNewContactDialog
+          ref="createNewContactDialogRef"
+          @create="emit('create', $event)"
+        />
       </div>
     </template>
   </EmptyStateLayout>
diff --git a/app/javascript/dashboard/components-next/Contacts/Pages/ContactsList.vue b/app/javascript/dashboard/components-next/Contacts/Pages/ContactsList.vue
new file mode 100644
index 000000000..02e86d4de
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/Pages/ContactsList.vue
@@ -0,0 +1,78 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { useI18n } from 'vue-i18n';
+import { useRouter, useRoute } from 'vue-router';
+import {
+  DuplicateContactException,
+  ExceptionWithMessage,
+} from 'shared/helpers/CustomErrors';
+import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
+
+defineProps({ contacts: { type: Array, required: true } });
+
+const { t } = useI18n();
+const store = useStore();
+const router = useRouter();
+const route = useRoute();
+
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isUpdating = computed(() => uiFlags.value.isUpdating);
+const expandedCardId = ref(null);
+
+const updateContact = async updatedData => {
+  try {
+    await store.dispatch('contacts/update', updatedData);
+    useAlert(t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const i18nPrefix = 'CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.FORM';
+    if (error instanceof DuplicateContactException) {
+      if (error.data.includes('email')) {
+        useAlert(t(`${i18nPrefix}.EMAIL_ADDRESS.DUPLICATE`));
+      } else if (error.data.includes('phone_number')) {
+        useAlert(t(`${i18nPrefix}.PHONE_NUMBER.DUPLICATE`));
+      }
+    } else if (error instanceof ExceptionWithMessage) {
+      useAlert(error.data);
+    } else {
+      useAlert(t(`${i18nPrefix}.ERROR_MESSAGE`));
+    }
+  }
+};
+
+const onClickViewDetails = async id => {
+  const params = { contactId: id };
+  if (route.name.includes('segments')) {
+    params.segmentId = route.params.segmentId;
+  } else if (route.name.includes('labels')) {
+    params.label = route.params.label;
+  }
+
+  await router.push({ name: 'contacts_edit', params, query: route.query });
+};
+
+const toggleExpanded = id => {
+  expandedCardId.value = expandedCardId.value === id ? null : id;
+};
+</script>
+
+<template>
+  <div class="flex flex-col gap-4 p-6">
+    <ContactsCard
+      v-for="contact in contacts"
+      :id="contact.id"
+      :key="contact.id"
+      :name="contact.name"
+      :email="contact.email"
+      :thumbnail="contact.thumbnail"
+      :phone-number="contact.phoneNumber"
+      :additional-attributes="contact.additionalAttributes"
+      :is-expanded="expandedCardId === contact.id"
+      :is-updating="isUpdating"
+      @toggle="toggleExpanded(contact.id)"
+      @update-contact="updateContact"
+      @show-contact="onClickViewDetails"
+    />
+  </div>
+</template>
diff --git a/app/javascript/dashboard/components-next/avatar/Avatar.vue b/app/javascript/dashboard/components-next/avatar/Avatar.vue
index 7fcc09dc7..ab87e33c9 100644
--- a/app/javascript/dashboard/components-next/avatar/Avatar.vue
+++ b/app/javascript/dashboard/components-next/avatar/Avatar.vue
@@ -132,7 +132,7 @@ const iconStyles = computed(() => ({
 }));
 
 const initialsStyles = computed(() => ({
-  fontSize: `${props.size / 2}px`,
+  fontSize: `${props.size > 32 ? 16 : props.size / 2}px`,
 }));
 
 const invalidateCurrentImage = () => {
diff --git a/app/javascript/dashboard/components-next/pagination/PaginationFooter.vue b/app/javascript/dashboard/components-next/pagination/PaginationFooter.vue
index 95a30c902..a3324a618 100644
--- a/app/javascript/dashboard/components-next/pagination/PaginationFooter.vue
+++ b/app/javascript/dashboard/components-next/pagination/PaginationFooter.vue
@@ -17,6 +17,10 @@ const props = defineProps({
     type: Number,
     default: 16,
   },
+  currentPageInfo: {
+    type: String,
+    default: '',
+  },
 });
 const emit = defineEmits(['update:currentPage']);
 const { t } = useI18n();
@@ -39,11 +43,14 @@ const changePage = newPage => {
 };
 
 const currentPageInformation = computed(() => {
-  return t('PAGINATION_FOOTER.SHOWING', {
-    startItem: startItem.value,
-    endItem: endItem.value,
-    totalItems: props.totalItems,
-  });
+  return t(
+    props.currentPageInfo ? props.currentPageInfo : 'PAGINATION_FOOTER.SHOWING',
+    {
+      startItem: startItem.value,
+      endItem: endItem.value,
+      totalItems: props.totalItems,
+    }
+  );
 });
 
 const pageInfo = computed(() => {
@@ -84,7 +91,7 @@ const pageInfo = computed(() => {
         <span class="px-3 tabular-nums py-0.5 bg-n-alpha-black2 rounded-md">
           {{ currentPage }}
         </span>
-        <span>{{ pageInfo }}</span>
+        <span class="truncate">{{ pageInfo }}</span>
       </div>
       <Button
         icon="i-lucide-chevron-right"
diff --git a/app/javascript/dashboard/components-next/sidebar/Sidebar.vue b/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
index 3f8f15edf..7a43bbdf7 100644
--- a/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
+++ b/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
@@ -197,7 +197,18 @@ const menuItems = computed(() => {
         {
           name: 'All Contacts',
           label: t('SIDEBAR.ALL_CONTACTS'),
-          to: accountScopedRoute('contacts_dashboard'),
+          to: accountScopedRoute(
+            'contacts_dashboard_index',
+            {},
+            {
+              page: 1,
+              search: undefined,
+            }
+          ),
+          activeOn: [
+            'contacts_dashboard_index',
+            'contacts_dashboard_edit_index',
+          ],
         },
         {
           name: 'Segments',
@@ -206,9 +217,16 @@ const menuItems = computed(() => {
           children: contactCustomViews.value.map(view => ({
             name: `${view.name}-${view.id}`,
             label: view.name,
-            to: accountScopedRoute('contacts_segments_dashboard', {
-              id: view.id,
-            }),
+            to: accountScopedRoute(
+              'contacts_dashboard_segments_index',
+              {
+                segmentId: view.id,
+              },
+              {
+                page: 1,
+              }
+            ),
+            activeOn: ['contacts_dashboard_segments_index'],
           })),
         },
         {
@@ -222,9 +240,17 @@ const menuItems = computed(() => {
               class: `size-[12px] ring-1 ring-n-alpha-1 dark:ring-white/20 ring-inset rounded-sm`,
               style: { backgroundColor: label.color },
             }),
-            to: accountScopedRoute('contacts_labels_dashboard', {
-              label: label.title,
-            }),
+            to: accountScopedRoute(
+              'contacts_dashboard_labels_index',
+              {
+                label: label.title,
+              },
+              {
+                page: 1,
+                search: undefined,
+              }
+            ),
+            activeOn: ['contacts_dashboard_labels_index'],
           })),
         },
       ],
@@ -344,18 +370,6 @@ const menuItems = computed(() => {
           }),
         },
       ],
-      activeOn: [
-        'portals_new',
-        'portals_index',
-        'portals_articles_index',
-        'portals_articles_new',
-        'portals_articles_edit',
-        'portals_categories_index',
-        'portals_categories_articles_index',
-        'portals_categories_articles_edit',
-        'portals_locales_index',
-        'portals_settings_index',
-      ],
     },
     {
       name: 'Settings',
diff --git a/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue b/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
index 43856e574..051375b68 100644
--- a/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
@@ -66,14 +66,35 @@ const activeChild = computed(() => {
   );
   if (pathSame) return pathSame;
 
-  const pathSatrtsWith = navigableChildren.value.find(
-    child => child.to && route.path.startsWith(resolvePath(child.to))
-  );
-  if (pathSatrtsWith) return pathSatrtsWith;
-
-  return navigableChildren.value.find(child =>
+  // Rank the activeOn Prop higher than the path match
+  // There will be cases where the path name is the same but the params are different
+  // So we need to rank them based on the params
+  // For example, contacts segment list in the sidebar effectively has the same name
+  // But the params are different
+  const activeOnPages = navigableChildren.value.filter(child =>
     child.activeOn?.includes(route.name)
   );
+
+  if (activeOnPages.length > 0) {
+    const rankedPage = activeOnPages.find(child => {
+      return Object.keys(child.to.params)
+        .map(key => {
+          return String(child.to.params[key]) === String(route.params[key]);
+        })
+        .every(match => match);
+    });
+
+    // If there is no ranked page, return the first activeOn page anyway
+    // Since this takes higher precedence over the path match
+    // This is not perfect, ideally we should rank each route based on all the techniques
+    // and then return the highest ranked one
+    // But this is good enough for now
+    return rankedPage ?? activeOnPages[0];
+  }
+
+  return navigableChildren.value.find(
+    child => child.to && route.path.startsWith(resolvePath(child.to))
+  );
 });
 
 const hasActiveChild = computed(() => {
diff --git a/app/javascript/dashboard/components/layout/config/sidebarItems/contacts.js b/app/javascript/dashboard/components/layout/config/sidebarItems/contacts.js
index d615bd15c..fe148163e 100644
--- a/app/javascript/dashboard/components/layout/config/sidebarItems/contacts.js
+++ b/app/javascript/dashboard/components/layout/config/sidebarItems/contacts.js
@@ -4,7 +4,7 @@ const contacts = accountId => ({
   parentNav: 'contacts',
   routes: [
     'contacts_dashboard',
-    'contact_profile_dashboard',
+    'contacts_edit',
     'contacts_segments_dashboard',
     'contacts_labels_dashboard',
   ],
diff --git a/app/javascript/dashboard/composables/spec/useAccount.spec.js b/app/javascript/dashboard/composables/spec/useAccount.spec.js
index bb4bfdee3..b61d5d6a0 100644
--- a/app/javascript/dashboard/composables/spec/useAccount.spec.js
+++ b/app/javascript/dashboard/composables/spec/useAccount.spec.js
@@ -91,10 +91,11 @@ describe('useAccount', () => {
   it('returns an account-scoped route', () => {
     const wrapper = mount(createComponent(), mountParams);
     const { accountScopedRoute } = wrapper.vm;
-    const result = accountScopedRoute('accountDetail', { userId: 456 });
+    const result = accountScopedRoute('accountDetail', { userId: 456 }, {});
     expect(result).toEqual({
       name: 'accountDetail',
       params: { accountId: 123, userId: 456 },
+      query: {},
     });
   });
 
diff --git a/app/javascript/dashboard/composables/useAccount.js b/app/javascript/dashboard/composables/useAccount.js
index 08e291e39..c8c245adb 100644
--- a/app/javascript/dashboard/composables/useAccount.js
+++ b/app/javascript/dashboard/composables/useAccount.js
@@ -28,10 +28,11 @@ export function useAccount() {
     return `/app/accounts/${accountId.value}/${url}`;
   };
 
-  const accountScopedRoute = (name, params) => {
+  const accountScopedRoute = (name, params, query) => {
     return {
       name,
       params: { accountId: accountId.value, ...params },
+      query: { ...query },
     };
   };
 
diff --git a/app/javascript/dashboard/i18n/locale/en/contact.json b/app/javascript/dashboard/i18n/locale/en/contact.json
index 9a33b1f99..fcb3c03ac 100644
--- a/app/javascript/dashboard/i18n/locale/en/contact.json
+++ b/app/javascript/dashboard/i18n/locale/en/contact.json
@@ -441,9 +441,31 @@
             "ASCENDING": "Ascending",
             "DESCENDING": "Descending"
           }
+        },
+        "FILTERS": {
+          "CREATE_SEGMENT": {
+            "TITLE": "Do you want to save this filter?",
+            "CONFIRM": "Save filter",
+            "LABEL": "Name",
+            "PLACEHOLDER": "Enter the name of the filter",
+            "ERROR": "Enter a valid name",
+            "SUCCESS_MESSAGE": "Filter saved successfully",
+            "ERROR_MESSAGE": "Unable to save filter. Please try again later."
+          },
+          "DELETE_SEGMENT": {
+            "TITLE": "Confirm Deletion",
+            "DESCRIPTION": "Are you sure you want to delete this filter?",
+            "CONFIRM": "Yes, Delete",
+            "CANCEL": "No, Cancel",
+            "SUCCESS_MESSAGE": "Filter deleted successfully",
+            "ERROR_MESSAGE": "Unable to delete filter. Please try again later."
+          }
         }
       }
     },
+    "PAGINATION_FOOTER": {
+      "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
+    },
     "CARD": {
       "OF": "of",
       "VIEW_DETAILS": "View details",
@@ -457,10 +479,12 @@
             "PLACEHOLDER": "Enter the last name"
           },
           "EMAIL_ADDRESS": {
-            "PLACEHOLDER": "Enter the email address"
+            "PLACEHOLDER": "Enter the email address",
+            "DUPLICATE": "This email address is in use for another contact."
           },
           "PHONE_NUMBER": {
-            "PLACEHOLDER": "Enter the phone number"
+            "PLACEHOLDER": "Enter the phone number",
+            "DUPLICATE": "This phone number is in use for another contact."
           },
           "CITY": {
             "PLACEHOLDER": "Enter the city name"
@@ -474,7 +498,10 @@
           "COMPANY_NAME": {
             "PLACEHOLDER": "Enter the company name"
           }
-        }
+        },
+        "UPDATE_BUTTON": "Update contact",
+        "SUCCESS_MESSAGE": "Contact updated successfully",
+        "ERROR_MESSAGE": "Unable to update contact. Please try again later."
       },
       "SOCIAL_MEDIA": {
         "TITLE": "Edit social links",
@@ -550,6 +577,13 @@
         "SAVE": "Save note",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
+    },
+    "EMPTY_STATE": {
+      "TITLE": "No contacts found in this account",
+      "SUBTITLE": "Start adding new contacts by clicking on the button below",
+      "BUTTON_LABEL": "Add contact",
+      "SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
+      "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
     }
   }
 }
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsAdvancedFilters.vue b/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsAdvancedFilters.vue
index bc74353c2..29b1faee6 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsAdvancedFilters.vue
+++ b/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsAdvancedFilters.vue
@@ -83,7 +83,7 @@ export default {
     this.filterTypes = [...this.filterTypes, ...filterTypes];
     this.filterGroups = filterGroups;
 
-    if (this.getAppliedContactFilters.length) {
+    if (this.getAppliedContactFilters.length && !this.isSegmentsView) {
       this.appliedFilters = [...this.getAppliedContactFilters];
     } else if (!this.isSegmentsView) {
       this.appliedFilters.push({
@@ -318,7 +318,7 @@ export default {
           @reset-filter="resetFilter(i, appliedFilters[i])"
           @remove-filter="removeFilter(i)"
         />
-        <div class="mt-4">
+        <div class="flex items-center gap-2 mt-4">
           <woot-button
             icon="add"
             color-scheme="success"
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactManageView.vue b/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactManageView.vue
index 68bfb288f..3b4e06244 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactManageView.vue
+++ b/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactManageView.vue
@@ -45,6 +45,9 @@ export default {
       return this.$store.getters['contacts/getContact'](this.contactId);
     },
     backUrl() {
+      if (window.history.state?.back || window.history.length > 1) {
+        return '';
+      }
       return `/app/accounts/${this.$route.params.accountId}/contacts`;
     },
   },
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactsIndex.vue b/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactsIndex.vue
new file mode 100644
index 000000000..a54ea3c0d
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/contacts/pages/ContactsIndex.vue
@@ -0,0 +1,298 @@
+<script setup>
+import { onMounted, computed, ref, reactive, watch } from 'vue';
+import { useRoute, useRouter } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { debounce } from '@chatwoot/utils';
+import { useUISettings } from 'dashboard/composables/useUISettings';
+import filterQueryGenerator from 'dashboard/helper/filterQueryGenerator';
+
+import ContactsListLayout from 'dashboard/components-next/Contacts/ContactsListLayout.vue';
+import ContactsList from 'dashboard/components-next/Contacts/Pages/ContactsList.vue';
+import ContactEmptyState from 'dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+
+const DEFAULT_SORT_FIELD = 'last_activity_at';
+const DEBOUNCE_DELAY = 300;
+
+const store = useStore();
+const route = useRoute();
+const router = useRouter();
+const { t } = useI18n();
+
+const { updateUISettings, uiSettings } = useUISettings();
+
+const contacts = useMapGetter('contacts/getContactsList');
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const customViewsUiFlags = useMapGetter('customViews/getUIFlags');
+const segments = useMapGetter('customViews/getContactCustomViews');
+const appliedFilters = useMapGetter('contacts/getAppliedContactFilters');
+const meta = useMapGetter('contacts/getMeta');
+
+const searchQuery = computed(() => route.query?.search);
+const searchValue = ref(searchQuery.value || '');
+const pageNumber = computed(() => Number(route.query?.page) || 1);
+
+const parseSortSettings = (sortString = '') => {
+  const hasDescending = sortString.startsWith('-');
+  const sortField = hasDescending ? sortString.slice(1) : sortString;
+  return {
+    sort: sortField || DEFAULT_SORT_FIELD,
+    order: hasDescending ? '-' : '',
+  };
+};
+
+const { contacts_sort_by: contactSortBy = '' } = uiSettings.value ?? {};
+const { sort: initialSort, order: initialOrder } =
+  parseSortSettings(contactSortBy);
+
+const sortState = reactive({
+  activeSort: initialSort,
+  activeOrdering: initialOrder,
+});
+
+const activeLabel = computed(() => route.params.label);
+const activeSegmentId = computed(() => route.params.segmentId);
+const isFetchingList = computed(
+  () => uiFlags.value.isFetching || customViewsUiFlags.value.isFetching
+);
+const currentPage = computed(() => Number(meta.value?.currentPage));
+const totalItems = computed(() => meta.value?.count);
+const activeSegment = computed(() => {
+  if (!activeSegmentId.value) return undefined;
+  return segments.value.find(view => view.id === Number(activeSegmentId.value));
+});
+
+const hasContacts = computed(() => contacts.value.length > 0);
+const isContactIndexView = computed(
+  () => route.name === 'contacts_dashboard_index' && pageNumber.value === 1
+);
+const hasAppliedFilters = computed(() => {
+  return appliedFilters.value.length > 0;
+});
+const showEmptyStateLayout = computed(() => {
+  return (
+    !searchQuery.value &&
+    !hasContacts.value &&
+    isContactIndexView.value &&
+    !hasAppliedFilters.value
+  );
+});
+const showEmptyText = computed(() => {
+  return (
+    (searchQuery.value ||
+      hasAppliedFilters.value ||
+      !isContactIndexView.value) &&
+    !hasContacts.value
+  );
+});
+
+const headerTitle = computed(() => {
+  if (searchQuery.value) return t('CONTACTS_LAYOUT.HEADER.SEARCH_TITLE');
+  if (activeSegmentId.value) return activeSegment.value?.name;
+  if (activeLabel.value) return `#${activeLabel.value}`;
+  return t('CONTACTS_LAYOUT.HEADER.TITLE');
+});
+
+const updatePageParam = (page, search = '') => {
+  const query = {
+    ...route.query,
+    page: page.toString(),
+    ...(search ? { search } : {}),
+  };
+
+  if (!search) {
+    delete query.search;
+  }
+
+  router.replace({ query });
+};
+
+const buildSortAttr = () =>
+  `${sortState.activeOrdering}${sortState.activeSort}`;
+
+const getCommonFetchParams = (page = 1) => ({
+  page,
+  sortAttr: buildSortAttr(),
+  label: activeLabel.value,
+});
+
+const fetchContacts = async (page = 1) => {
+  await store.dispatch('contacts/get', getCommonFetchParams(page));
+  updatePageParam(page);
+};
+
+const fetchSavedOrAppliedFilteredContact = async (payload, page = 1) => {
+  if (!activeSegmentId.value && !hasAppliedFilters.value) return;
+  await store.dispatch('contacts/filter', {
+    ...getCommonFetchParams(page),
+    queryPayload: payload,
+  });
+  updatePageParam(page);
+};
+
+const searchContacts = debounce(async (value, page = 1) => {
+  searchValue.value = value;
+
+  if (!value) {
+    updatePageParam(page);
+    await fetchContacts(page);
+    return;
+  }
+
+  updatePageParam(page, value);
+  await store.dispatch('contacts/search', {
+    ...getCommonFetchParams(page),
+    search: encodeURIComponent(value),
+  });
+}, DEBOUNCE_DELAY);
+
+const fetchContactsBasedOnContext = async page => {
+  updatePageParam(page, searchValue.value);
+  if (isFetchingList.value) return;
+  if (searchQuery.value) {
+    await searchContacts(searchQuery.value, page);
+    return;
+  }
+  // Reset the search value when we change the view
+  searchValue.value = '';
+  // If there are applied filters or active segment with query
+  if (
+    (hasAppliedFilters.value || activeSegment.value?.query) &&
+    !activeLabel.value
+  ) {
+    const queryPayload =
+      activeSegment.value?.query || filterQueryGenerator(appliedFilters.value);
+    await fetchSavedOrAppliedFilteredContact(queryPayload, page);
+    return;
+  }
+  // Default case: fetch regular contacts + label
+  await fetchContacts(page);
+};
+
+const handleSort = async ({ sort, order }) => {
+  Object.assign(sortState, { activeSort: sort, activeOrdering: order });
+
+  await updateUISettings({
+    contacts_sort_by: buildSortAttr(),
+  });
+
+  if (searchQuery.value) {
+    await searchContacts(searchValue.value);
+    return;
+  }
+
+  await (activeSegmentId.value || hasAppliedFilters.value
+    ? fetchSavedOrAppliedFilteredContact(
+        activeSegmentId.value
+          ? activeSegment.value?.query
+          : filterQueryGenerator(appliedFilters.value)
+      )
+    : fetchContacts());
+};
+
+const createContact = async contact => {
+  await store.dispatch('contacts/create', contact);
+};
+
+watch(
+  () => uiSettings.value?.contacts_sort_by,
+  newSortBy => {
+    if (newSortBy) {
+      const { sort, order } = parseSortSettings(newSortBy);
+      sortState.activeSort = sort;
+      sortState.activeOrdering = order;
+    }
+  },
+  { immediate: true }
+);
+
+watch(
+  [activeLabel, activeSegment],
+  () => {
+    fetchContactsBasedOnContext(pageNumber.value);
+  },
+  { deep: true }
+);
+
+watch(searchQuery, value => {
+  if (isFetchingList.value) return;
+  searchValue.value = value || '';
+  // Reset the view if there is search query when we click on the sidebar group
+  if (value === undefined) {
+    fetchContacts();
+  }
+});
+
+onMounted(async () => {
+  if (!activeSegmentId.value) {
+    if (searchQuery.value) {
+      await searchContacts(searchQuery.value, pageNumber.value);
+      return;
+    }
+    await fetchContacts(pageNumber.value);
+  } else if (activeSegment.value && activeSegmentId.value) {
+    await fetchSavedOrAppliedFilteredContact(
+      activeSegment.value.query,
+      pageNumber.value
+    );
+  }
+});
+</script>
+
+<template>
+  <div
+    class="flex flex-col justify-between flex-1 h-full m-0 overflow-auto bg-n-background"
+  >
+    <ContactsListLayout
+      :search-value="searchValue"
+      :header-title="headerTitle"
+      :current-page="currentPage"
+      :total-items="totalItems"
+      :show-pagination-footer="!isFetchingList && hasContacts"
+      :active-sort="sortState.activeSort"
+      :active-ordering="sortState.activeOrdering"
+      :active-segment="activeSegment"
+      :segments-id="activeSegmentId"
+      :has-applied-filters="hasAppliedFilters"
+      @update:current-page="fetchContactsBasedOnContext"
+      @search="searchContacts"
+      @update:sort="handleSort"
+      @apply-filter="fetchSavedOrAppliedFilteredContact"
+      @clear-filters="fetchContacts"
+    >
+      <div
+        v-if="isFetchingList"
+        class="flex items-center justify-center py-10 text-n-slate-11"
+      >
+        <Spinner />
+      </div>
+
+      <template v-else>
+        <ContactEmptyState
+          v-if="showEmptyStateLayout"
+          class="pt-14"
+          :title="t('CONTACTS_LAYOUT.EMPTY_STATE.TITLE')"
+          :subtitle="t('CONTACTS_LAYOUT.EMPTY_STATE.SUBTITLE')"
+          :button-label="t('CONTACTS_LAYOUT.EMPTY_STATE.BUTTON_LABEL')"
+          @create="createContact"
+        />
+
+        <div
+          v-else-if="showEmptyText"
+          class="flex items-center justify-center py-10"
+        >
+          <span class="text-base text-n-slate-11">
+            {{
+              searchQuery || !hasAppliedFilters
+                ? t('CONTACTS_LAYOUT.EMPTY_STATE.SEARCH_EMPTY_STATE_TITLE')
+                : t('CONTACTS_LAYOUT.EMPTY_STATE.LIST_EMPTY_STATE_TITLE')
+            }}
+          </span>
+        </div>
+
+        <ContactsList v-else :contacts="contacts" />
+      </template>
+    </ContactsListLayout>
+  </div>
+</template>
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/routes.js b/app/javascript/dashboard/routes/dashboard/contacts/routes.js
index d9abe796e..7bbefa4a4 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/routes.js
+++ b/app/javascript/dashboard/routes/dashboard/contacts/routes.js
@@ -1,42 +1,38 @@
 /* eslint arrow-body-style: 0 */
 import { frontendURL } from '../../../helper/URLHelper';
-import ContactsView from './components/ContactsView.vue';
+import ContactsIndex from './pages/ContactsIndex.vue';
 import ContactManageView from './pages/ContactManageView.vue';
 
 export const routes = [
   {
     path: frontendURL('accounts/:accountId/contacts'),
-    name: 'contacts_dashboard',
+    component: ContactsIndex,
+    name: 'contacts_dashboard_index',
     meta: {
       permissions: ['administrator', 'agent', 'contact_manage'],
     },
-    component: ContactsView,
-  },
-  {
-    path: frontendURL('accounts/:accountId/contacts/custom_view/:id'),
-    name: 'contacts_segments_dashboard',
-    meta: {
-      permissions: ['administrator', 'agent', 'contact_manage'],
-    },
-    component: ContactsView,
-    props: route => {
-      return { segmentsId: route.params.id };
-    },
   },
+
   {
-    path: frontendURL('accounts/:accountId/labels/:label/contacts'),
-    name: 'contacts_labels_dashboard',
+    path: frontendURL('accounts/:accountId/contacts/segments/:segmentId'),
+    component: ContactsIndex,
+    name: 'contacts_dashboard_segments_index',
     meta: {
       permissions: ['administrator', 'agent', 'contact_manage'],
     },
-    component: ContactsView,
-    props: route => {
-      return { label: route.params.label };
+  },
+
+  {
+    path: frontendURL('accounts/:accountId/contacts/labels/:label'),
+    component: ContactsIndex,
+    name: 'contacts_dashboard_labels_index',
+    meta: {
+      permissions: ['administrator', 'agent', 'contact_manage'],
     },
   },
   {
     path: frontendURL('accounts/:accountId/contacts/:contactId'),
-    name: 'contact_profile_dashboard',
+    name: 'contacts_edit',
     meta: {
       permissions: ['administrator', 'agent', 'contact_manage'],
     },
diff --git a/app/javascript/dashboard/store/modules/contacts/actions.js b/app/javascript/dashboard/store/modules/contacts/actions.js
index deb1c96d1..5b67029c0 100644
--- a/app/javascript/dashboard/store/modules/contacts/actions.js
+++ b/app/javascript/dashboard/store/modules/contacts/actions.js
@@ -4,6 +4,7 @@ import {
 } from 'shared/helpers/CustomErrors';
 import types from '../../mutation-types';
 import ContactAPI from '../../../api/contacts';
+import decamelizeKeys from 'decamelize-keys';
 import AccountActionsAPI from '../../../api/accountActions';
 import AnalyticsHelper from '../../../helper/AnalyticsHelper';
 import { CONTACTS_EVENTS } from '../../../helper/AnalyticsHelper/events';
@@ -90,11 +91,16 @@ export const actions = {
   },
 
   update: async ({ commit }, { id, isFormData = false, ...contactParams }) => {
+    const decamelizedContactParams = decamelizeKeys(contactParams, {
+      deep: true,
+    });
     commit(types.SET_CONTACT_UI_FLAG, { isUpdating: true });
     try {
       const response = await ContactAPI.update(
         id,
-        isFormData ? buildContactFormData(contactParams) : contactParams
+        isFormData
+          ? buildContactFormData(decamelizedContactParams)
+          : decamelizedContactParams
       );
       commit(types.EDIT_CONTACT, response.data.payload);
       commit(types.SET_CONTACT_UI_FLAG, { isUpdating: false });
@@ -109,10 +115,15 @@ export const actions = {
   },
 
   create: async ({ commit }, { isFormData = false, ...contactParams }) => {
+    const decamelizedContactParams = decamelizeKeys(contactParams, {
+      deep: true,
+    });
     commit(types.SET_CONTACT_UI_FLAG, { isCreating: true });
     try {
       const response = await ContactAPI.create(
-        isFormData ? buildContactFormData(contactParams) : contactParams
+        isFormData
+          ? buildContactFormData(decamelizedContactParams)
+          : decamelizedContactParams
       );
 
       AnalyticsHelper.track(CONTACTS_EVENTS.CREATE_CONTACT);
@@ -126,12 +137,12 @@ export const actions = {
   },
 
   import: async ({ commit }, file) => {
-    commit(types.SET_CONTACT_UI_FLAG, { isCreating: true });
+    commit(types.SET_CONTACT_UI_FLAG, { isImporting: true });
     try {
       await ContactAPI.importContacts(file);
-      commit(types.SET_CONTACT_UI_FLAG, { isCreating: false });
+      commit(types.SET_CONTACT_UI_FLAG, { isImporting: false });
     } catch (error) {
-      commit(types.SET_CONTACT_UI_FLAG, { isCreating: false });
+      commit(types.SET_CONTACT_UI_FLAG, { isImporting: false });
       if (error.response?.data?.message) {
         throw new ExceptionWithMessage(error.response.data.message);
       }
@@ -139,12 +150,13 @@ export const actions = {
   },
 
   export: async ({ commit }, { payload, label }) => {
+    commit(types.SET_CONTACT_UI_FLAG, { isExporting: true });
     try {
       await ContactAPI.exportContacts({ payload, label });
 
-      commit(types.SET_CONTACT_UI_FLAG, { isCreating: false });
+      commit(types.SET_CONTACT_UI_FLAG, { isExporting: false });
     } catch (error) {
-      commit(types.SET_CONTACT_UI_FLAG, { isCreating: false });
+      commit(types.SET_CONTACT_UI_FLAG, { isExporting: false });
       if (error.response?.data?.message) {
         throw new Error(error.response.data.message);
       } else {
diff --git a/app/javascript/dashboard/store/modules/contacts/getters.js b/app/javascript/dashboard/store/modules/contacts/getters.js
index c72176171..4c6d98f13 100644
--- a/app/javascript/dashboard/store/modules/contacts/getters.js
+++ b/app/javascript/dashboard/store/modules/contacts/getters.js
@@ -1,7 +1,15 @@
+import camelcaseKeys from 'camelcase-keys';
+
 export const getters = {
   getContacts($state) {
     return $state.sortOrder.map(contactId => $state.records[contactId]);
   },
+  getContactsList($state) {
+    const contacts = $state.sortOrder.map(
+      contactId => $state.records[contactId]
+    );
+    return camelcaseKeys(contacts, { deep: true });
+  },
   getUIFlags($state) {
     return $state.uiFlags;
   },
diff --git a/app/javascript/dashboard/store/modules/contacts/index.js b/app/javascript/dashboard/store/modules/contacts/index.js
index ba8d47642..eb1e92434 100644
--- a/app/javascript/dashboard/store/modules/contacts/index.js
+++ b/app/javascript/dashboard/store/modules/contacts/index.js
@@ -15,6 +15,8 @@ const state = {
     isUpdating: false,
     isMerging: false,
     isDeleting: false,
+    isExporting: false,
+    isImporting: false,
   },
   sortOrder: [],
   appliedFilters: [],
diff --git a/package.json b/package.json
index a6258c842..8fe4b5657 100644
--- a/package.json
+++ b/package.json
@@ -34,7 +34,7 @@
     "@chatwoot/captain": "0.0.3-alpha.4",
     "@chatwoot/ninja-keys": "1.2.3",
     "@chatwoot/prosemirror-schema": "1.1.1-next",
-    "@chatwoot/utils": "^0.0.25",
+    "@chatwoot/utils": "^0.0.30",
     "@formkit/core": "^1.6.7",
     "@formkit/vue": "^1.6.7",
     "@hcaptcha/vue3-hcaptcha": "^1.3.0",
@@ -65,6 +65,7 @@
     "countries-and-timezones": "^3.6.0",
     "date-fns": "2.21.1",
     "date-fns-tz": "^1.3.3",
+    "decamelize-keys": "^2.0.1",
     "dompurify": "3.1.6",
     "floating-vue": "^5.2.2",
     "highlight.js": "^11.10.0",
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index ebb88a272..679f94325 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -26,8 +26,8 @@ importers:
         specifier: 1.1.1-next
         version: 1.1.1-next
       '@chatwoot/utils':
-        specifier: ^0.0.25
-        version: 0.0.25
+        specifier: ^0.0.30
+        version: 0.0.30
       '@formkit/core':
         specifier: ^1.6.7
         version: 1.6.7
@@ -118,6 +118,9 @@ importers:
       date-fns-tz:
         specifier: ^1.3.3
         version: 1.3.8(date-fns@2.21.1)
+      decamelize-keys:
+        specifier: ^2.0.1
+        version: 2.0.1
       dompurify:
         specifier: 3.1.6
         version: 3.1.6
@@ -401,8 +404,8 @@ packages:
   '@chatwoot/prosemirror-schema@1.1.1-next':
     resolution: {integrity: sha512-/M2qZ+ZF7GlQNt1riwVP499fvp3hxSqd5iy8hxyF9pkj9qQ+OKYn5JK+v3qwwqQY3IxhmNOn1Lp6tm7vstrd9Q==}
 
-  '@chatwoot/utils@0.0.25':
-    resolution: {integrity: sha512-2bGfRewHu0Bra47vHwJa3SdZ0VqXK/2q2ampcc6TT3z8ojSfZqpfMdb+1RKJ/Q1tQEYn/0rJTdWtLDRjePF92A==}
+  '@chatwoot/utils@0.0.30':
+    resolution: {integrity: sha512-UfKn2GUV/9PF7zoj17dAoyx5RZkJihjjclhWTtG0SHRfRizKS/pg0SpXSt9ToAEDeNeRtqmD7RrVMUaso8TZxw==}
     engines: {node: '>=10'}
 
   '@codemirror/commands@6.7.0':
@@ -2437,6 +2440,14 @@ packages:
       supports-color:
         optional: true
 
+  decamelize-keys@2.0.1:
+    resolution: {integrity: sha512-nrNeSCtU2gV3Apcmn/EZ+aR20zKDuNDStV67jPiupokD3sOAFeMzslLMCFdKv1sPqzwoe5ZUhsSW9IAVgKSL/Q==}
+    engines: {node: '>=14.16'}
+
+  decamelize@6.0.0:
+    resolution: {integrity: sha512-Fv96DCsdOgB6mdGl67MT5JaTNKRzrzill5OH5s8bjYJXVlcXyPYGyPsUkWyGV5p1TXI5esYIYMMeDJL0hEIwaA==}
+    engines: {node: ^12.20.0 || ^14.13.1 || >=16.0.0}
+
   decimal.js@10.4.3:
     resolution: {integrity: sha512-VBBaLc1MgL5XpzgIP7ny5Z6Nx3UrRkIViUkPUdtl9aya5amy3De1gsUUSB1g3+3sExYNjCAsAznmukyxCb1GRA==}
 
@@ -4676,6 +4687,10 @@ packages:
     resolution: {integrity: sha512-yGSza74xk0UG8k+pLh5oeoYirvIiWo5t0/o3zHHAO2tRDiZcxWP7fywNlXhqb6/r6sWvwi+RsyQMWhVLe4BVuA==}
     engines: {node: '>=10'}
 
+  type-fest@3.13.1:
+    resolution: {integrity: sha512-tLq3bSNx+xSpwvAJnzrK0Ep5CLNWjvFTOp71URMaAEWBfRb9nnJiBoUe0tF8bI4ZFO3omgBR6NvnbzVUT3Ly4g==}
+    engines: {node: '>=14.16'}
+
   type-fest@4.26.1:
     resolution: {integrity: sha512-yOGpmOAL7CkKe/91I5O3gPICmJNLJ1G4zFYVAsRHg7M64biSnPtRj0WNQt++bRkjYOqjWXrhnUw1utzmVErAdg==}
     engines: {node: '>=16'}
@@ -5235,7 +5250,7 @@ snapshots:
       prosemirror-utils: 1.2.2(prosemirror-model@1.22.3)(prosemirror-state@1.4.3)
       prosemirror-view: 1.34.1
 
-  '@chatwoot/utils@0.0.25':
+  '@chatwoot/utils@0.0.30':
     dependencies:
       date-fns: 2.29.3
 
@@ -7513,6 +7528,15 @@ snapshots:
     dependencies:
       ms: 2.1.3
 
+  decamelize-keys@2.0.1:
+    dependencies:
+      decamelize: 6.0.0
+      map-obj: 4.3.0
+      quick-lru: 6.1.2
+      type-fest: 3.13.1
+
+  decamelize@6.0.0: {}
+
   decimal.js@10.4.3: {}
 
   deep-eql@5.0.2: {}
@@ -10110,6 +10134,8 @@ snapshots:
 
   type-fest@1.4.0: {}
 
+  type-fest@3.13.1: {}
+
   type-fest@4.26.1: {}
 
   typed-array-buffer@1.0.0: