diff --git a/app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue b/app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue
index bf7d09cbd..4893ea7ad 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue
@@ -53,6 +53,7 @@ export default {
         send_webhook_event: params[0],
         send_message: params[0],
         send_email_transcript: params[0],
+        add_private_note: params[0],
       };
       return actionsMap[key] || '';
     },
diff --git a/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js b/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
index d0638d414..9b37b92c3 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
@@ -39,4 +39,9 @@ export const MACRO_ACTION_TYPES = [
     label: 'Send a message',
     inputType: 'textarea',
   },
+  {
+    key: 'add_private_note',
+    label: 'Add a private note',
+    inputType: 'textarea',
+  },
 ];
diff --git a/app/models/macro.rb b/app/models/macro.rb
index 188c98ab7..16affee09 100644
--- a/app/models/macro.rb
+++ b/app/models/macro.rb
@@ -33,7 +33,7 @@ class Macro < ApplicationRecord
   validate :json_actions_format
 
   ACTIONS_ATTRS = %w[send_message add_label assign_team assign_best_agent mute_conversation change_status
-                     resolve_conversation snooze_conversation send_email_transcript send_attachment].freeze
+                     resolve_conversation snooze_conversation send_email_transcript send_attachment add_private_note].freeze
 
   def set_visibility(user, params)
     self.visibility = params[:visibility]
diff --git a/app/services/macros/execution_service.rb b/app/services/macros/execution_service.rb
index 72b0a8a72..4610500ab 100644
--- a/app/services/macros/execution_service.rb
+++ b/app/services/macros/execution_service.rb
@@ -22,6 +22,16 @@ class Macros::ExecutionService < ActionService
 
   private
 
+  def add_private_note(message)
+    return if conversation_a_tweet?
+
+    params = { content: message[0], private: true }
+
+    # Added reload here to ensure conversation us persistent with the latest updates
+    mb = Messages::MessageBuilder.new(@user, @conversation.reload, params)
+    mb.perform
+  end
+
   def send_message(message)
     return if conversation_a_tweet?
 
diff --git a/spec/controllers/api/v1/accounts/macros_controller_spec.rb b/spec/controllers/api/v1/accounts/macros_controller_spec.rb
index 46d932670..c34cf3a86 100644
--- a/spec/controllers/api/v1/accounts/macros_controller_spec.rb
+++ b/spec/controllers/api/v1/accounts/macros_controller_spec.rb
@@ -234,7 +234,8 @@ RSpec.describe 'Api::V1::Accounts::MacrosController', type: :request do
                                 { 'action_name' => 'add_label', 'action_params' => %w[support priority_customer] },
                                 { 'action_name' => 'snooze_conversation' },
                                 { 'action_name' => 'assign_best_agent', 'action_params' => [user_1.id] },
-                                { 'action_name' => 'send_message', 'action_params' => ['Send this message.'] }
+                                { 'action_name' => 'send_message', 'action_params' => ['Send this message.'] },
+                                { 'action_name' => 'add_private_note', 'action_params': ['We are sending greeting message to customer.'] }
                               ])
     end
 
@@ -296,6 +297,20 @@ RSpec.describe 'Api::V1::Accounts::MacrosController', type: :request do
 
           expect(conversation.reload.status).to eql('snoozed')
         end
+
+        it 'Adds the private note' do
+          expect(conversation.messages).to be_empty
+
+          perform_enqueued_jobs do
+            post "/api/v1/accounts/#{account.id}/macros/#{macro.id}/execute",
+                 params: { conversation_ids: [conversation.display_id] },
+                 headers: administrator.create_new_auth_token
+          end
+
+          expect(conversation.messages.last.content).to eq('We are sending greeting message to customer.')
+          expect(conversation.messages.last.sender).to eq(administrator)
+          expect(conversation.messages.last.private).to be_truthy
+        end
       end
     end
   end