feat - Add filter for reports by agent, label and inboxes (#3084)

* Adds filter for agents, labels and inboxes

* Added Inboxes Reports Feature

* Fixed populating of filter dropdown issue

* If applied, fixes code climate style-lint warnings

* Fixes codeclimate warnings

* if applied, Refactors sidebar file to fix codclimate warnings

* if applied, fixes the download reports button for filtered report-data

* If applied, replaces native img tag with thumbnail component

* If applied, replaces hardcoded color string with variable

* If applied, adds a11y labels to multiselect dropdowns

* If applied, Renames reports methods to generic names

* If applied, Adds test cases for Labels and Inboxes

* If applied, write a test spec for fileDownload helper

* if applied, Moves fileDownload method to a utils folder

* If applied, Fixes the report file name type

* Test Spec for Reports Store module

* Fix specs - add restoreAllMocks

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>

app/javascript/dashboard/i18n/sidebarItems/reports.js

@@ -0,0 +1,57 @@
+import { frontendURL } from '../../helper/URLHelper';
+
+const reports = accountId => ({
+  routes: [
+    'settings_account_reports',
+    'csat_reports',
+    'agent_reports',
+    'label_reports',
+    'inbox_reports',
+  ],
+  menuItems: {
+    back: {
+      icon: 'ion-ios-arrow-back',
+      label: 'HOME',
+      hasSubMenu: false,
+      toStateName: 'home',
+      toState: frontendURL(`accounts/${accountId}/dashboard`),
+    },
+    reportOverview: {
+      icon: 'ion-arrow-graph-up-right',
+      label: 'REPORTS_OVERVIEW',
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/reports/overview`),
+      toStateName: 'settings_account_reports',
+    },
+    csatReports: {
+      icon: 'ion-happy',
+      label: 'CSAT',
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/reports/csat`),
+      toStateName: 'csat_reports',
+    },
+    agentReports: {
+      icon: 'ion-ios-people',
+      label: 'REPORTS_AGENT',
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/reports/agent`),
+      toStateName: 'agent_reports',
+    },
+    labelReports: {
+      icon: 'ion-pricetags',
+      label: 'REPORTS_LABEL',
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/reports/label`),
+      toStateName: 'label_reports',
+    },
+    inboxReports: {
+      icon: 'ion-archive',
+      label: 'REPORTS_INBOX',
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/reports/inboxes`),
+      toStateName: 'inbox_reports',
+    },
+  },
+});
+
+export default reports;