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feat - Add filter for reports by agent, label and inboxes (#3084)

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* Adds filter for agents, labels and inboxes

* Added Inboxes Reports Feature

* Fixed populating of filter dropdown issue

* If applied, fixes code climate style-lint warnings

* Fixes codeclimate warnings

* if applied, Refactors sidebar file to fix codclimate warnings

* if applied, fixes the download reports button for filtered report-data

* If applied, replaces native img tag with thumbnail component

* If applied, replaces hardcoded color string with variable

* If applied, adds a11y labels to multiselect dropdowns

* If applied, Renames reports methods to generic names

* If applied, Adds test cases for Labels and Inboxes

* If applied, write a test spec for fileDownload helper

* if applied, Moves fileDownload method to a utils folder

* If applied, Fixes the report file name type

* Test Spec for Reports Store module

* Fix specs - add restoreAllMocks

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
This commit is contained in:
Fayaz Ahmed
2021-09-30 13:13:45 +05:30
committed by GitHub
parent 57abdc4d5f
commit a1563917ba
21 changed files with 1215 additions and 283 deletions
Download Patch File Download Diff File Expand all files Collapse all files

199
app/javascript/dashboard/i18n/locale/en/report.json
View File

@@ -61,6 +61,195 @@
"PLACEHOLDER": "Select date range"
}
},
"AGENT_REPORTS": {
"HEADER": "Agents Overview",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_AGENT_REPORTS": "Download agent reports",
"FILTER_DROPDOWN_LABEL": "Select Agent",
"METRICS": {
"CONVERSATIONS": {
"NAME": "Conversations",
"DESC": "( Total )"
},
"INCOMING_MESSAGES": {
"NAME": "Incoming Messages",
"DESC": "( Total )"
},
"OUTGOING_MESSAGES": {
"NAME": "Outgoing Messages",
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First response time",
"DESC": "( Avg )"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
}
},
"DATE_RANGE": [
{
"id": 0,
"name": "Last 7 days"
},
{
"id": 1,
"name": "Last 30 days"
},
{
"id": 2,
"name": "Last 3 months"
},
{
"id": 3,
"name": "Last 6 months"
},
{
"id": 4,
"name": "Last year"
},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
}
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
"FILTER_DROPDOWN_LABEL": "Select Label",
"METRICS": {
"CONVERSATIONS": {
"NAME": "Conversations",
"DESC": "( Total )"
},
"INCOMING_MESSAGES": {
"NAME": "Incoming Messages",
"DESC": "( Total )"
},
"OUTGOING_MESSAGES": {
"NAME": "Outgoing Messages",
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First response time",
"DESC": "( Avg )"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
}
},
"DATE_RANGE": [
{
"id": 0,
"name": "Last 7 days"
},
{
"id": 1,
"name": "Last 30 days"
},
{
"id": 2,
"name": "Last 3 months"
},
{
"id": 3,
"name": "Last 6 months"
},
{
"id": 4,
"name": "Last year"
},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
}
},
"INBOX_REPORTS": {
"HEADER": "Inbox Overview",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
"FILTER_DROPDOWN_LABEL": "Select Inbox",
"METRICS": {
"CONVERSATIONS": {
"NAME": "Conversations",
"DESC": "( Total )"
},
"INCOMING_MESSAGES": {
"NAME": "Incoming Messages",
"DESC": "( Total )"
},
"OUTGOING_MESSAGES": {
"NAME": "Outgoing Messages",
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First response time",
"DESC": "( Avg )"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
}
},
"DATE_RANGE": [
{
"id": 0,
"name": "Last 7 days"
},
{
"id": 1,
"name": "Last 30 days"
},
{
"id": 2,
"name": "Last 3 months"
},
{
"id": 3,
"name": "Last 6 months"
},
{
"id": 4,
"name": "Last year"
},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
}
},
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
@@ -78,13 +267,13 @@
"TOOLTIP": "Total number of responses collected"
},
"SATISFACTION_SCORE": {
"LABEL": "Satisfaction score",
"TOOLTIP": "Total number of positive responses / Total number of responses * 100"
"LABEL": "Satisfaction score",
"TOOLTIP": "Total number of positive responses / Total number of responses * 100"
},
"RESPONSE_RATE": {
"LABEL": "Response rate",
"TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
"LABEL": "Response rate",
"TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
}
}
}
}
}

5
app/javascript/dashboard/i18n/locale/en/settings.json
View File

@@ -146,7 +146,10 @@
"CSAT": "CSAT",
"CAMPAIGNS": "Campaigns",
"ONGOING": "Ongoing",
"ONE_OFF": "One off"
"ONE_OFF": "One off",
"REPORTS_AGENT": "Agents",
"REPORTS_LABEL": "Labels",
"REPORTS_INBOX": "Inbox"
},
"CREATE_ACCOUNT": {
"NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",