feat: Customisable Email Templates (#1095)

app/models/application_record.rb

@@ -1,3 +1,10 @@
 class ApplicationRecord < ActiveRecord::Base
   self.abstract_class = true
+  DROPPABLES = %w[Account Channel Conversation Inbox User].freeze
+
+  def to_drop
+    return unless DROPPABLES.include?(self.class.name)
+
+    "#{self.class.name}Drop".constantize.new(self)
+  end
 end