feat: Customisable Email Templates (#1095)

app/models/application_record.rb

@@ -1,3 +1,10 @@
 class ApplicationRecord < ActiveRecord::Base
   self.abstract_class = true
+  DROPPABLES = %w[Account Channel Conversation Inbox User].freeze
+
+  def to_drop
+    return unless DROPPABLES.include?(self.class.name)
+
+    "#{self.class.name}Drop".constantize.new(self)
+  end
 end

app/models/conversation.rb

@@ -52,8 +52,10 @@ class Conversation < ApplicationRecord
 
   before_create :set_display_id, unless: :display_id?
   before_create :set_bot_conversation
-  after_create :notify_conversation_creation
+  after_create_commit :notify_conversation_creation
   after_save :run_round_robin
+  # wanted to change this to after_update commit. But it ended up creating a loop
+  # reinvestigate in future and identity the implications
   after_update :notify_status_change, :create_activity
 
   acts_as_taggable_on :labels

app/models/email_template.rb

@@ -0,0 +1,28 @@
+# == Schema Information
+#
+# Table name: email_templates
+#
+#  id            :bigint           not null, primary key
+#  body          :text             not null
+#  locale        :integer          default("en"), not null
+#  name          :string           not null
+#  template_type :integer          default("content")
+#  created_at    :datetime         not null
+#  updated_at    :datetime         not null
+#  account_id    :integer
+#
+# Indexes
+#
+#  index_email_templates_on_name_and_account_id  (name,account_id) UNIQUE
+#
+class EmailTemplate < ApplicationRecord
+  enum locale: LANGUAGES_CONFIG.map { |key, val| [val[:iso_639_1_code], key] }.to_h
+  enum template_type: { layout: 0, content: 1 }
+  belongs_to :account, optional: true
+
+  validates :name, uniqueness: { scope: :account }
+
+  def self.resolver(options = {})
+    ::EmailTemplates::DbResolverService.using self, options
+  end
+end