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fix: Add support for named parameter templates in WhatsApp (#11198)

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The expected payload on WhatsApp Cloud API is the following. 
```json
{ 
  "template": {
    "name": "TEMPLATE_NAME",
    "language": {
      "code": "LANGUAGE_AND_LOCALE_CODE"
    },
    "components": [
         "<NAMED_PARAMETER_INPUT>",
         "<POSITIONAL_PARAMETER_INPUT>"
     ]
  }
}
```
Named templates expect a `parameter_name`

```json
{
   "type": "body",
    "parameters": [
      {
        "type": "text",
        "parameter_name": "customer_name",
        "text": "John"
      },
      {
        "type": "text",
        "parameter_name": "order_id",
        "text": "9128312831"
      }        
    ]
}
```

In this PR, we would check if the template is a name template, then we
would send the `parameter_name` as well.

Reference: https://github.com/chatwoot/chatwoot/issues/10886
This commit is contained in:
Pranav
2025-03-28 14:07:03 -07:00
committed by GitHub
parent 4e58a2a91d
commit 9fb3053007
4 changed files with 97 additions and 7 deletions
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34
spec/factories/channel/channel_whatsapp.rb
View File

@@ -30,7 +30,39 @@ FactoryBot.define do
'components' =>
[{ 'text' => 'Your package has been shipped. It will be delivered in {{1}} business days.', 'type' => 'BODY' },
{ 'text' => 'This message is from an unverified business.', 'type' => 'FOOTER' }],
'rejected_reason' => 'NONE' }]
'rejected_reason' => 'NONE' },
{
'name' => 'ticket_status_updated',
'status' => 'APPROVED',
'category' => 'UTILITY',
'language' => 'en',
'components' => [
{ 'text' => "Hello {{name}}, Your support ticket with ID: \#{{ticket_id}} has been updated by the support agent.",
'type' => 'BODY',
'example' => { 'body_text_named_params' => [
{ 'example' => 'John', 'param_name' => 'name' },
{ 'example' => '2332', 'param_name' => 'ticket_id' }
] } }
],
'sub_category' => 'CUSTOM',
'parameter_format' => 'NAMED'
},
{
'name' => 'ticket_status_updated',
'status' => 'APPROVED',
'category' => 'UTILITY',
'language' => 'en_US',
'components' => [
{ 'text' => "Hello {{last_name}}, Your support ticket with ID: \#{{ticket_id}} has been updated by the support agent.",
'type' => 'BODY',
'example' => { 'body_text_named_params' => [
{ 'example' => 'Dale', 'param_name' => 'last_name' },
{ 'example' => '2332', 'param_name' => 'ticket_id' }
] } }
],
'sub_category' => 'CUSTOM',
'parameter_format' => 'NAMED'
}]
end
message_templates_last_updated { Time.now.utc }