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feat: Update the slack integration-flow to allow users to select the channel (#7637)

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This commit is contained in:
Pranav Raj S
2023-07-28 14:50:30 -07:00
committed by GitHub
parent 4d8ba0148c
commit 9ddd428935
28 changed files with 593 additions and 131 deletions
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22
app/javascript/dashboard/i18n/locale/en/integrations.json
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@@ -70,10 +70,26 @@
}
},
"SLACK": {
"DELETE": "Delete",
"DELETE_CONFIRMATION": {
"TITLE": "Delete the integration",
"MESSAGE": "Are you sure you want to delete the integration? Doing so will result in the loss of access to conversations on your Slack workspace."
},
"HELP_TEXT": {
"TITLE": "Using Slack Integration",
"BODY": "<br/><p>Chatwoot will now sync all the incoming conversations into the <b><i>customer-conversations</i></b> channel inside your slack workplace.</p><p>Replying to a conversation thread in <b><i>customer-conversations</i></b> slack channel will create a response back to the customer through chatwoot.</p><p>Start the replies with <b><i>note:</i></b> to create private notes instead of replies.</p><p>If the replier on slack has an agent profile in chatwoot under the same email, the replies will be associated accordingly.</p><p>When the replier doesn't have an associated agent profile, the replies will be made from the bot profile.</p>"
}
"TITLE": "How to use the Slack Integration?",
"BODY": "With this integration, all of your incoming conversations will be synced to the ***%{selectedChannelName}*** channel in your Slack workspace. You can manage all your customer conversations right within the channel and never miss a message.\n\nHere are the main features of the integration:\n\n**Respond to conversations from within Slack:** To respond to a conversation in the ***%{selectedChannelName}*** Slack channel, simply type out your message and send it as a thread. This will create a response back to the customer through Chatwoot. It's that simple!\n\n **Create private notes:** If you want to create private notes instead of replies, start your message with ***`note:`***. This ensures that your message is kept private and won't be visible to the customer.\n\n**Associate an agent profile:** If the person who replied on Slack has an agent profile in Chatwoot under the same email, the replies will be associated with that agent profile automatically. This means you can easily track who said what and when. On the other hand, when the replier doesn't have an associated agent profile, the replies will appear from the bot profile to the customer.",
"SELECTED": "selected"
},
"SELECT_CHANNEL": {
"OPTION_LABEL": "Select a channel",
"UPDATE": "Update",
"BUTTON_TEXT": "Connect channel",
"DESCRIPTION": "Your Slack workspace is now linked with Chatwoot. However, the integration is currently inactive. To activate the integration and connect a channel to Chatwoot, please click the button below.\n\n**Note:** If you are attempting to connect a private channel, add the Chatwoot app to the Slack channel before proceeding with this step.",
"ATTENTION_REQUIRED": "Attention required"
},
"UPDATE_ERROR": "There was an error updating the integration, please try again",
"UPDATE_SUCCESS": "The channel is connected successfully",
"FAILED_TO_FETCH_CHANNELS": "There was an error fetching the channels from Slack, please try again"
},
"DYTE": {
"CLICK_HERE_TO_JOIN": "Click here to join",