diff --git a/app/javascript/dashboard/components/widgets/Avatar.vue b/app/javascript/dashboard/components/widgets/Avatar.vue
index 9a409f18b..1d67842a2 100644
--- a/app/javascript/dashboard/components/widgets/Avatar.vue
+++ b/app/javascript/dashboard/components/widgets/Avatar.vue
@@ -18,11 +18,11 @@ export default {
     },
     backgroundColor: {
       type: String,
-      default: 'white',
+      default: '#c2e1ff',
     },
     color: {
       type: String,
-      default: '',
+      default: '#1976cc',
     },
     customStyle: {
       type: Object,
diff --git a/app/javascript/packs/widget.js b/app/javascript/packs/widget.js
index 7aeaf4545..f9f57e2ef 100644
--- a/app/javascript/packs/widget.js
+++ b/app/javascript/packs/widget.js
@@ -7,6 +7,7 @@ import ActionCableConnector from '../widget/helpers/actionCable';
 import { getAlertAudio } from 'shared/helpers/AudioNotificationHelper';
 import i18n from '../widget/i18n';
 
+import router from '../widget/router';
 Vue.use(VueI18n);
 Vue.use(Vuelidate);
 
@@ -22,6 +23,7 @@ Vue.config.productionTip = false;
 
 window.onload = () => {
   window.WOOT_WIDGET = new Vue({
+    router,
     store,
     i18n: i18nConfig,
     render: h => h(App),
diff --git a/app/javascript/sdk/IFrameHelper.js b/app/javascript/sdk/IFrameHelper.js
index ff9bcca91..e10feac6d 100644
--- a/app/javascript/sdk/IFrameHelper.js
+++ b/app/javascript/sdk/IFrameHelper.js
@@ -150,11 +150,14 @@ export const IFrameHelper = {
       onBubbleClick(bubbleState);
     },
 
+    closeWindow: () => {
+      onBubbleClick({ toggleValue: false });
+      removeUnreadClass();
+    },
+
     onBubbleToggle: isOpen => {
       IFrameHelper.sendMessage('toggle-open', { isOpen });
-      if (!isOpen) {
-        IFrameHelper.events.resetUnreadMode();
-      } else {
+      if (isOpen) {
         IFrameHelper.pushEvent('webwidget.triggered');
       }
     },
@@ -164,28 +167,6 @@ export const IFrameHelper = {
         referrerHost,
       });
     },
-
-    setUnreadMode: message => {
-      const { unreadMessageCount } = message;
-      const { isOpen } = window.$chatwoot;
-      const toggleValue = true;
-
-      if (!isOpen && unreadMessageCount > 0) {
-        IFrameHelper.sendMessage('set-unread-view');
-        onBubbleClick({ toggleValue });
-        addUnreadClass();
-      }
-    },
-
-    setCampaignMode: () => {
-      const { isOpen } = window.$chatwoot;
-      const toggleValue = true;
-      if (!isOpen) {
-        onBubbleClick({ toggleValue });
-        addUnreadClass();
-      }
-    },
-
     updateIframeHeight: message => {
       const { extraHeight = 0, isFixedHeight } = message;
       if (!extraHeight) return;
@@ -193,11 +174,12 @@ export const IFrameHelper = {
       IFrameHelper.setFrameHeightToFitContent(extraHeight, isFixedHeight);
     },
 
-    resetUnreadMode: () => {
-      IFrameHelper.sendMessage('unset-unread-view');
-      removeUnreadClass();
+    setUnreadMode: () => {
+      addUnreadClass();
+      onBubbleClick({ toggleValue: true });
     },
 
+    resetUnreadMode: () => removeUnreadClass(),
     handleNotificationDot: event => {
       if (window.$chatwoot.hideMessageBubble) {
         return;
@@ -253,14 +235,10 @@ export const IFrameHelper = {
     }
   },
   toggleCloseButton: () => {
+    let isMobile = false;
     if (window.matchMedia('(max-width: 668px)').matches) {
-      IFrameHelper.sendMessage('toggle-close-button', {
-        showClose: true,
-      });
-    } else {
-      IFrameHelper.sendMessage('toggle-close-button', {
-        showClose: false,
-      });
+      isMobile = true;
     }
+    IFrameHelper.sendMessage('toggle-close-button', { isMobile });
   },
 };
diff --git a/app/javascript/shared/components/FluentIcon/icons.json b/app/javascript/shared/components/FluentIcon/icons.json
index f3dc089b7..62798657d 100644
--- a/app/javascript/shared/components/FluentIcon/icons.json
+++ b/app/javascript/shared/components/FluentIcon/icons.json
@@ -2,6 +2,7 @@
   "arrow-clockwise-outline": "M12 4.75a7.25 7.25 0 1 0 7.201 6.406c-.068-.588.358-1.156.95-1.156.515 0 .968.358 1.03.87a9.25 9.25 0 1 1-3.432-6.116V4.25a1 1 0 1 1 2.001 0v2.698l.034.052h-.034v.25a1 1 0 0 1-1 1h-3a1 1 0 1 1 0-2h.666A7.219 7.219 0 0 0 12 4.75Z",
   "arrow-right-outline": "M13.267 4.209a.75.75 0 0 0-1.034 1.086l6.251 5.955H3.75a.75.75 0 0 0 0 1.5h14.734l-6.251 5.954a.75.75 0 0 0 1.034 1.087l7.42-7.067a.996.996 0 0 0 .3-.58.758.758 0 0 0-.001-.29.995.995 0 0 0-.3-.578l-7.419-7.067Z",
   "attach-outline": "M11.772 3.743a6 6 0 0 1 8.66 8.302l-.19.197-8.8 8.798-.036.03a3.723 3.723 0 0 1-5.489-4.973.764.764 0 0 1 .085-.13l.054-.06.086-.088.142-.148.002.003 7.436-7.454a.75.75 0 0 1 .977-.074l.084.073a.75.75 0 0 1 .074.976l-.073.084-7.594 7.613a2.23 2.23 0 0 0 3.174 3.106l8.832-8.83A4.502 4.502 0 0 0 13 4.644l-.168.16-.013.014-9.536 9.536a.75.75 0 0 1-1.133-.977l.072-.084 9.549-9.55h.002Z",
+  "chevron-left-outline": "M15.53 4.22a.75.75 0 0 1 0 1.06L8.81 12l6.72 6.72a.75.75 0 1 1-1.06 1.06l-7.25-7.25a.75.75 0 0 1 0-1.06l7.25-7.25a.75.75 0 0 1 1.06 0Z",
   "chevron-right-outline": "M8.293 4.293a1 1 0 0 0 0 1.414L14.586 12l-6.293 6.293a1 1 0 1 0 1.414 1.414l7-7a1 1 0 0 0 0-1.414l-7-7a1 1 0 0 0-1.414 0Z",
   "dismiss-outline": "m4.397 4.554.073-.084a.75.75 0 0 1 .976-.073l.084.073L12 10.939l6.47-6.47a.75.75 0 1 1 1.06 1.061L13.061 12l6.47 6.47a.75.75 0 0 1 .072.976l-.073.084a.75.75 0 0 1-.976.073l-.084-.073L12 13.061l-6.47 6.47a.75.75 0 0 1-1.06-1.061L10.939 12l-6.47-6.47a.75.75 0 0 1-.072-.976l.073-.084-.073.084Z",
   "document-outline": "M18.5 20a.5.5 0 0 1-.5.5H6a.5.5 0 0 1-.5-.5V4a.5.5 0 0 1 .5-.5h6V8a2 2 0 0 0 2 2h4.5v10Zm-5-15.379L17.378 8.5H14a.5.5 0 0 1-.5-.5V4.621Zm5.914 3.793-5.829-5.828c-.026-.026-.058-.046-.085-.07a2.072 2.072 0 0 0-.219-.18c-.04-.027-.086-.045-.128-.068-.071-.04-.141-.084-.216-.116a1.977 1.977 0 0 0-.624-.138C12.266 2.011 12.22 2 12.172 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V9.828a2 2 0 0 0-.586-1.414Z",
diff --git a/app/javascript/widget/App.vue b/app/javascript/widget/App.vue
index 818ef6db4..6a4d4d7ec 100755
--- a/app/javascript/widget/App.vue
+++ b/app/javascript/widget/App.vue
@@ -1,61 +1,67 @@
 <template>
-  <router
-    :show-unread-view="showUnreadView"
-    :show-campaign-view="showCampaignView"
-    :is-mobile="isMobile"
-    :has-fetched="hasFetched"
-    :unread-message-count="unreadMessageCount"
-    :is-left-aligned="isLeftAligned"
-    :hide-message-bubble="hideMessageBubble"
-    :show-popout-button="showPopoutButton"
-    :is-campaign-view-clicked="isCampaignViewClicked"
-  />
+  <div
+    v-if="!conversationSize && isFetchingList"
+    class="flex flex-1 items-center h-full bg-black-25 justify-center"
+  >
+    <spinner size="" />
+  </div>
+  <div
+    v-else
+    class="flex flex-col justify-end h-full"
+    :class="{
+      'is-mobile': isMobile,
+      'is-widget-right': isRightAligned,
+      'is-bubble-hidden': hideMessageBubble,
+    }"
+  >
+    <router-view></router-view>
+  </div>
 </template>
 
 <script>
-import { mapGetters, mapActions, mapMutations } from 'vuex';
+import { mapGetters, mapActions } from 'vuex';
 import { setHeader } from 'widget/helpers/axios';
 import { IFrameHelper, RNHelper } from 'widget/helpers/utils';
 import configMixin from './mixins/configMixin';
 import availabilityMixin from 'widget/mixins/availability';
-import Router from './views/Router';
 import { getLocale } from './helpers/urlParamsHelper';
 import { isEmptyObject } from 'widget/helpers/utils';
+import Spinner from 'shared/components/Spinner.vue';
+import routerMixin from './mixins/routerMixin';
 import {
   getExtraSpaceToScroll,
   loadedEventConfig,
 } from './helpers/IframeEventHelper';
+import {
+  ON_AGENT_MESSAGE_RECEIVED,
+  ON_CAMPAIGN_MESSAGE_CLICK,
+  ON_UNREAD_MESSAGE_CLICK,
+} from './constants/widgetBusEvents';
 export default {
   name: 'App',
   components: {
-    Router,
+    Spinner,
   },
-  mixins: [availabilityMixin, configMixin],
+  mixins: [availabilityMixin, configMixin, routerMixin],
   data() {
     return {
-      showUnreadView: false,
-      showCampaignView: false,
       isMobile: false,
-      hideMessageBubble: false,
-      widgetPosition: 'right',
-      showPopoutButton: false,
-      isWebWidgetTriggered: false,
-      isCampaignViewClicked: false,
-      isWidgetOpen: false,
     };
   },
   computed: {
     ...mapGetters({
+      activeCampaign: 'campaign/getActiveCampaign',
+      campaigns: 'campaign/getCampaigns',
+      conversationSize: 'conversation/getConversationSize',
+      currentUser: 'contacts/getCurrentUser',
       hasFetched: 'agent/getHasFetched',
+      hideMessageBubble: 'appConfig/getHideMessageBubble',
+      isFetchingList: 'conversation/getIsFetchingList',
+      isRightAligned: 'appConfig/isRightAligned',
+      isWidgetOpen: 'appConfig/getIsWidgetOpen',
       messageCount: 'conversation/getMessageCount',
       unreadMessageCount: 'conversation/getUnreadMessageCount',
-      campaigns: 'campaign/getCampaigns',
-      activeCampaign: 'campaign/getActiveCampaign',
     }),
-    isLeftAligned() {
-      const isLeft = this.widgetPosition === 'left';
-      return isLeft;
-    },
     isIFrame() {
       return IFrameHelper.isIFrame();
     },
@@ -67,20 +73,11 @@ export default {
     activeCampaign() {
       this.setCampaignView();
     },
-    showUnreadView(newVal) {
-      if (newVal) {
-        this.setIframeHeight(this.isMobile);
-      }
-    },
-    showCampaignView(newVal) {
-      if (newVal) {
-        this.setIframeHeight(this.isMobile);
-      }
-    },
   },
   mounted() {
-    const { websiteToken, locale } = window.chatwootWebChannel;
+    const { websiteToken, locale, widgetColor } = window.chatwootWebChannel;
     this.setLocale(locale);
+    this.setWidgetColor(widgetColor);
     if (this.isIFrame) {
       this.registerListeners();
       this.sendLoadedEvent();
@@ -96,12 +93,15 @@ export default {
       this.sendRNWebViewLoadedEvent();
     }
     this.$store.dispatch('conversationAttributes/getAttributes');
-    this.setWidgetColor(window.chatwootWebChannel);
     this.registerUnreadEvents();
     this.registerCampaignEvents();
   },
   methods: {
-    ...mapActions('appConfig', ['setWidgetColor', 'setReferrerHost']),
+    ...mapActions('appConfig', [
+      'setAppConfig',
+      'setReferrerHost',
+      'setWidgetColor',
+    ]),
     ...mapActions('conversation', ['fetchOldConversations', 'setUserLastSeen']),
     ...mapActions('campaign', [
       'initCampaigns',
@@ -109,7 +109,6 @@ export default {
       'resetCampaign',
     ]),
     ...mapActions('agent', ['fetchAvailableAgents']),
-    ...mapMutations('events', ['toggleOpen']),
     scrollConversationToBottom() {
       const container = this.$el.querySelector('.conversation-wrap');
       container.scrollTop = container.scrollHeight;
@@ -136,68 +135,48 @@ export default {
         this.$root.$i18n.locale = locale;
       }
     },
-    setPosition(position) {
-      const widgetPosition = position || 'right';
-      this.widgetPosition = widgetPosition;
-    },
-    setHideMessageBubble(hideBubble) {
-      this.hideMessageBubble = !!hideBubble;
-    },
     registerUnreadEvents() {
-      bus.$on('on-agent-message-received', () => {
-        if (!this.isIFrame || this.isWidgetOpen) {
-          this.setUserLastSeen();
-        }
-        this.setUnreadView();
-      });
-      bus.$on('on-unread-view-clicked', () => {
-        this.unsetUnreadView();
-        this.setUserLastSeen();
+      bus.$on(ON_AGENT_MESSAGE_RECEIVED, this.setUnreadView);
+      bus.$on(ON_UNREAD_MESSAGE_CLICK, () => {
+        this.replaceRoute('messages').then(() => this.unsetUnreadView());
       });
     },
     registerCampaignEvents() {
-      bus.$on('on-campaign-view-clicked', () => {
-        this.isCampaignViewClicked = true;
-        this.showCampaignView = false;
-        this.showUnreadView = false;
-        this.unsetUnreadView();
-        this.setUserLastSeen();
-        // Execute campaign only if pre-chat form (and require email too) is not enabled
-        if (
-          !(this.preChatFormEnabled && this.preChatFormOptions.requireEmail)
-        ) {
+      bus.$on(ON_CAMPAIGN_MESSAGE_CLICK, () => {
+        const showPreChatForm =
+          this.preChatFormEnabled && this.preChatFormOptions.requireEmail;
+        const isUserEmailAvailable = !!this.currentUser.email;
+        if (showPreChatForm && !isUserEmailAvailable) {
+          this.replaceRoute('prechat-form');
+        } else {
+          this.replaceRoute('messages');
           bus.$emit('execute-campaign', this.activeCampaign.id);
         }
+        this.unsetUnreadView();
       });
       bus.$on('execute-campaign', campaignId => {
         const { websiteToken } = window.chatwootWebChannel;
         this.executeCampaign({ campaignId, websiteToken });
+        this.replaceRoute('messages');
       });
     },
-
-    setPopoutDisplay(showPopoutButton) {
-      this.showPopoutButton = showPopoutButton;
-    },
     setCampaignView() {
       const { messageCount, activeCampaign } = this;
       const isCampaignReadyToExecute =
-        !isEmptyObject(activeCampaign) &&
-        !messageCount &&
-        !this.isWebWidgetTriggered;
+        !isEmptyObject(activeCampaign) && !messageCount;
       if (this.isIFrame && isCampaignReadyToExecute) {
-        this.showCampaignView = true;
-        IFrameHelper.sendMessage({
-          event: 'setCampaignMode',
+        this.replaceRoute('campaigns').then(() => {
+          this.setIframeHeight(this.isMobile);
+          IFrameHelper.sendMessage({ event: 'setUnreadMode' });
         });
-        this.setIframeHeight(this.isMobile);
       }
     },
     setUnreadView() {
       const { unreadMessageCount } = this;
-      if (this.isIFrame && unreadMessageCount > 0) {
-        IFrameHelper.sendMessage({
-          event: 'setUnreadMode',
-          unreadMessageCount,
+      if (this.isIFrame && unreadMessageCount > 0 && !this.isWidgetOpen) {
+        this.replaceRoute('unread-messages').then(() => {
+          this.setIframeHeight(this.isMobile);
+          IFrameHelper.sendMessage({ event: 'setUnreadMode' });
         });
         this.setIframeHeight(this.isMobile);
         this.handleUnreadNotificationDot();
@@ -222,14 +201,12 @@ export default {
     createWidgetEvents(message) {
       const { eventName } = message;
       const isWidgetTriggerEvent = eventName === 'webwidget.triggered';
-      this.isWebWidgetTriggered = true;
       if (
         isWidgetTriggerEvent &&
-        (this.showUnreadView || this.showCampaignView)
+        ['unread-messages', 'campaigns'].includes(this.$route.name)
       ) {
         return;
       }
-      this.setUserLastSeen();
       this.$store.dispatch('events/create', { name: eventName });
     },
     registerListeners() {
@@ -242,11 +219,9 @@ export default {
         if (message.event === 'config-set') {
           this.setLocale(message.locale);
           this.setBubbleLabel();
-          this.setPosition(message.position);
           this.fetchOldConversations().then(() => this.setUnreadView());
-          this.setPopoutDisplay(message.showPopoutButton);
           this.fetchAvailableAgents(websiteToken);
-          this.setHideMessageBubble(message.hideMessageBubble);
+          this.setAppConfig(message);
           this.$store.dispatch('contacts/get');
         } else if (message.event === 'widget-visible') {
           this.scrollConversationToBottom();
@@ -260,7 +235,7 @@ export default {
           window.referrerURL = referrerURL;
           this.setReferrerHost(referrerHost);
         } else if (message.event === 'toggle-close-button') {
-          this.isMobile = message.showClose;
+          this.isMobile = message.isMobile;
         } else if (message.event === 'push-event') {
           this.createWidgetEvents(message);
         } else if (message.event === 'set-label') {
@@ -282,20 +257,27 @@ export default {
         } else if (message.event === 'set-locale') {
           this.setLocale(message.locale);
           this.setBubbleLabel();
-        } else if (message.event === 'set-unread-view') {
-          this.showUnreadView = true;
-          this.showCampaignView = false;
-        } else if (message.event === 'unset-unread-view') {
-          // Reset campaign, If widget opened via clciking on bubble button
-          if (!this.isCampaignViewClicked) {
+        } else if (message.event === 'toggle-open') {
+          this.$store.dispatch('appConfig/toggleWidgetOpen', message.isOpen);
+
+          if (
+            ['home'].includes(this.$route.name) &&
+            message.isOpen &&
+            this.messageCount
+          ) {
+            this.replaceRoute('messages');
+          }
+          if (
+            !message.isOpen &&
+            ['unread-messages', 'campaigns'].includes(this.$route.name)
+          ) {
+            this.$store.dispatch('conversation/setUserLastSeen');
+            this.unsetUnreadView();
+            this.replaceRoute('home');
+          }
+          if (!message.isOpen) {
             this.resetCampaign();
           }
-          this.showUnreadView = false;
-          this.showCampaignView = false;
-          this.handleUnreadNotificationDot();
-        } else if (message.event === 'toggle-open') {
-          this.isWidgetOpen = message.isOpen;
-          this.toggleOpen();
         }
       });
     },
diff --git a/app/javascript/widget/assets/scss/woot.scss b/app/javascript/widget/assets/scss/woot.scss
index 90948ddaa..29d5851fa 100755
--- a/app/javascript/widget/assets/scss/woot.scss
+++ b/app/javascript/widget/assets/scss/woot.scss
@@ -19,13 +19,6 @@ body {
   height: 100%;
 }
 
-.woot-widget-wrap {
-  display: flex;
-  flex-direction: column;
-  height: 100%;
-  justify-content: flex-end;
-}
-
 .is-mobile {
   display: block;
 
diff --git a/app/javascript/widget/components/ChatFooter.vue b/app/javascript/widget/components/ChatFooter.vue
index 7561f1930..f399ff252 100755
--- a/app/javascript/widget/components/ChatFooter.vue
+++ b/app/javascript/widget/components/ChatFooter.vue
@@ -1,30 +1,31 @@
 <template>
-  <div>
-    <footer v-if="!hideReplyBox" class="footer">
-      <ChatInputWrap
-        :on-send-message="handleSendMessage"
-        :on-send-attachment="handleSendAttachment"
-      />
-    </footer>
-    <div v-else>
-      <custom-button
-        class="font-medium"
-        block
-        :bg-color="widgetColor"
-        :text-color="textColor"
-        @click="startNewConversation"
-      >
-        {{ $t('START_NEW_CONVERSATION') }}
-      </custom-button>
-      <custom-button
-        v-if="showEmailTranscriptButton"
-        type="clear"
-        class="font-normal"
-        @click="sendTranscript"
-      >
-        {{ $t('EMAIL_TRANSCRIPT.BUTTON_TEXT') }}
-      </custom-button>
-    </div>
+  <footer
+    v-if="!hideReplyBox"
+    class="shadow-sm rounded-lg bg-white mb-1 z-50 relative"
+  >
+    <chat-input-wrap
+      :on-send-message="handleSendMessage"
+      :on-send-attachment="handleSendAttachment"
+    />
+  </footer>
+  <div v-else>
+    <custom-button
+      class="font-medium"
+      block
+      :bg-color="widgetColor"
+      :text-color="textColor"
+      @click="startNewConversation"
+    >
+      {{ $t('START_NEW_CONVERSATION') }}
+    </custom-button>
+    <custom-button
+      v-if="showEmailTranscriptButton"
+      type="clear"
+      class="font-normal"
+      @click="sendTranscript"
+    >
+      {{ $t('EMAIL_TRANSCRIPT.BUTTON_TEXT') }}
+    </custom-button>
   </div>
 </template>
 
@@ -115,19 +116,8 @@ export default {
   },
 };
 </script>
-
-<!-- Add "scoped" attribute to limit CSS to this component only -->
 <style scoped lang="scss">
 @import '~widget/assets/scss/variables.scss';
-@import '~widget/assets/scss/mixins.scss';
-
-.footer {
-  background: $color-white;
-  box-sizing: border-box;
-  width: 100%;
-  border-radius: 7px;
-  @include shadow-big;
-}
 
 .branding {
   align-items: center;
diff --git a/app/javascript/widget/components/ChatHeader.vue b/app/javascript/widget/components/ChatHeader.vue
index c075222d5..23e101f11 100644
--- a/app/javascript/widget/components/ChatHeader.vue
+++ b/app/javascript/widget/components/ChatHeader.vue
@@ -1,9 +1,12 @@
 <template>
-  <header class="header-collapsed">
-    <div class="header-branding">
+  <header class="flex justify-between p-5 w-full">
+    <div class="flex items-center">
+      <button v-if="showBackButton" @click="onBackButtonClick">
+        <fluent-icon icon="chevron-left" size="24" />
+      </button>
       <img
         v-if="avatarUrl"
-        class="inbox--avatar mr-3"
+        class="h-8 w-8 rounded-full mr-3"
         :src="avatarUrl"
         alt="avatar"
       />
@@ -12,14 +15,13 @@
           <span class="mr-1" v-html="title" />
           <div
             :class="
-              `status-view--badge rounded-full leading-4 ${
-                isOnline ? 'bg-green-500' : 'hidden'
-              }`
+              `h-2 w-2 rounded-full leading-4
+              ${isOnline ? 'bg-green-500' : 'hidden'}`
             "
           />
         </div>
         <div class="text-xs mt-1 text-black-700">
-          {{ replyWaitMeessage }}
+          {{ replyWaitMessage }}
         </div>
       </div>
     </div>
@@ -29,15 +31,19 @@
 
 <script>
 import { mapGetters } from 'vuex';
-import HeaderActions from './HeaderActions';
+
 import availabilityMixin from 'widget/mixins/availability';
+import FluentIcon from 'shared/components/FluentIcon/Index.vue';
+import HeaderActions from './HeaderActions';
+import routerMixin from 'widget/mixins/routerMixin';
 
 export default {
   name: 'ChatHeader',
   components: {
+    FluentIcon,
     HeaderActions,
   },
-  mixins: [availabilityMixin],
+  mixins: [availabilityMixin, routerMixin],
   props: {
     avatarUrl: {
       type: String,
@@ -51,15 +57,17 @@ export default {
       type: Boolean,
       default: false,
     },
+    showBackButton: {
+      type: Boolean,
+      default: false,
+    },
     availableAgents: {
       type: Array,
       default: () => {},
     },
   },
   computed: {
-    ...mapGetters({
-      widgetColor: 'appConfig/getWidgetColor',
-    }),
+    ...mapGetters({ widgetColor: 'appConfig/getWidgetColor' }),
     isOnline() {
       const { workingHoursEnabled } = this.channelConfig;
       const anyAgentOnline = this.availableAgents.length > 0;
@@ -69,47 +77,16 @@ export default {
       }
       return anyAgentOnline;
     },
-    replyWaitMeessage() {
+    replyWaitMessage() {
       return this.isOnline
         ? this.replyTimeStatus
         : this.$t('TEAM_AVAILABILITY.OFFLINE');
     },
   },
+  methods: {
+    onBackButtonClick() {
+      this.replaceRoute('home');
+    },
+  },
 };
 </script>
-
-<style scoped lang="scss">
-@import '~widget/assets/scss/variables.scss';
-@import '~widget/assets/scss/mixins.scss';
-
-.header-collapsed {
-  display: flex;
-  justify-content: space-between;
-  padding: $space-two $space-medium;
-  width: 100%;
-  box-sizing: border-box;
-
-  .header-branding {
-    display: flex;
-    align-items: center;
-
-    img {
-      border-radius: 50%;
-    }
-  }
-
-  .title {
-    font-weight: $font-weight-medium;
-  }
-
-  .inbox--avatar {
-    height: 32px;
-    width: 32px;
-  }
-}
-
-.status-view--badge {
-  height: $space-small;
-  width: $space-small;
-}
-</style>
diff --git a/app/javascript/widget/components/ChatHeaderExpanded.vue b/app/javascript/widget/components/ChatHeaderExpanded.vue
index f80b1b8ab..fc4aab125 100755
--- a/app/javascript/widget/components/ChatHeaderExpanded.vue
+++ b/app/javascript/widget/components/ChatHeaderExpanded.vue
@@ -1,14 +1,14 @@
 <template>
-  <header class="header-expanded bg-white py-8 px-6 relative box-border w-full">
+  <header class="header-expanded bg-white py-6 px-5 relative box-border w-full">
     <div
       class="flex items-start"
       :class="[avatarUrl ? 'justify-between' : 'justify-end']"
     >
-      <img v-if="avatarUrl" class="logo" :src="avatarUrl" />
+      <img v-if="avatarUrl" class="h-12 rounded-full" :src="avatarUrl" />
       <header-actions :show-popout-button="showPopoutButton" />
     </div>
     <h2
-      class="text-slate-900 mt-6 text-4xl mb-3 font-normal"
+      class="text-slate-900 mt-5 text-3xl mb-3 font-normal"
       v-html="introHeading"
     />
     <p class="text-lg text-black-700 leading-normal" v-html="introBody" />
@@ -48,17 +48,3 @@ export default {
   },
 };
 </script>
-
-<style scoped lang="scss">
-@import '~widget/assets/scss/mixins.scss';
-
-$logo-size: 56px;
-
-.header-expanded {
-  .logo {
-    width: $logo-size;
-    height: $logo-size;
-    border-radius: $logo-size;
-  }
-}
-</style>
diff --git a/app/javascript/widget/components/ChatInputWrap.vue b/app/javascript/widget/components/ChatInputWrap.vue
index c7eb0c900..e9f00773e 100755
--- a/app/javascript/widget/components/ChatInputWrap.vue
+++ b/app/javascript/widget/components/ChatInputWrap.vue
@@ -90,6 +90,7 @@ export default {
   computed: {
     ...mapGetters({
       widgetColor: 'appConfig/getWidgetColor',
+      isWidgetOpen: 'appConfig/getIsWidgetOpen',
     }),
     showAttachment() {
       return this.hasAttachmentsEnabled && this.userInput.length === 0;
@@ -97,13 +98,10 @@ export default {
     showSendButton() {
       return this.userInput.length > 0;
     },
-    isOpen() {
-      return this.$store.state.events.isOpen;
-    },
   },
   watch: {
-    isOpen(isOpen) {
-      if (isOpen) {
+    isWidgetOpen(isWidgetOpen) {
+      if (isWidgetOpen) {
         this.focusInput();
       }
     },
@@ -113,7 +111,7 @@ export default {
   },
   mounted() {
     document.addEventListener('keypress', this.handleEnterKeyPress);
-    if (this.isOpen) {
+    if (this.isWidgetOpen) {
       this.focusInput();
     }
   },
diff --git a/app/javascript/widget/components/HeaderActions.vue b/app/javascript/widget/components/HeaderActions.vue
index 348064a39..b9fb76ff7 100644
--- a/app/javascript/widget/components/HeaderActions.vue
+++ b/app/javascript/widget/components/HeaderActions.vue
@@ -67,9 +67,7 @@ export default {
     },
     closeWindow() {
       if (IFrameHelper.isIFrame()) {
-        IFrameHelper.sendMessage({
-          event: 'toggleBubble',
-        });
+        IFrameHelper.sendMessage({ event: 'closeWindow' });
       } else if (RNHelper.isRNWebView) {
         RNHelper.sendMessage({ type: 'close-widget' });
       }
diff --git a/app/javascript/widget/components/PreChat/Form.vue b/app/javascript/widget/components/PreChat/Form.vue
index 157c1f233..c053a58f6 100644
--- a/app/javascript/widget/components/PreChat/Form.vue
+++ b/app/javascript/widget/components/PreChat/Form.vue
@@ -34,7 +34,7 @@
       "
     />
     <form-text-area
-      v-if="!activeCampaignExist"
+      v-if="!hasActiveCampaign"
       v-model="message"
       class="my-5"
       :label="$t('PRE_CHAT_FORM.FIELDS.MESSAGE.LABEL')"
@@ -63,7 +63,7 @@ import { mapGetters } from 'vuex';
 import { getContrastingTextColor } from '@chatwoot/utils';
 import { required, minLength, email } from 'vuelidate/lib/validators';
 import { isEmptyObject } from 'widget/helpers/utils';
-
+import routerMixin from 'widget/mixins/routerMixin';
 export default {
   components: {
     FormInput,
@@ -71,6 +71,7 @@ export default {
     CustomButton,
     Spinner,
   },
+  mixins: [routerMixin],
   props: {
     options: {
       type: Object,
@@ -95,7 +96,7 @@ export default {
       },
     };
     // For campaign, message field is not required
-    if (this.activeCampaignExist) {
+    if (this.hasActiveCampaign) {
       return identityValidations;
     }
     if (this.options.requireEmail) {
@@ -122,14 +123,14 @@ export default {
     textColor() {
       return getContrastingTextColor(this.widgetColor);
     },
-    activeCampaignExist() {
+    hasActiveCampaign() {
       return !isEmptyObject(this.activeCampaign);
     },
     shouldShowHeaderMessage() {
-      return this.activeCampaignExist || this.options.preChatMessage;
+      return this.hasActiveCampaign || this.options.preChatMessage;
     },
     headerMessage() {
-      if (this.activeCampaignExist) {
+      if (this.hasActiveCampaign) {
         return this.$t('PRE_CHAT_FORM.CAMPAIGN_HEADER');
       }
       return this.options.preChatMessage;
@@ -141,22 +142,12 @@ export default {
       if (this.$v.$invalid) {
         return;
       }
-      // Check any active campaign exist or not
-      if (this.activeCampaignExist) {
-        bus.$emit('execute-campaign', this.activeCampaign.id);
-        this.$store.dispatch('contacts/update', {
-          user: {
-            email: this.emailAddress,
-            name: this.fullName,
-          },
-        });
-      } else {
-        this.$store.dispatch('conversation/createConversation', {
-          fullName: this.fullName,
-          emailAddress: this.emailAddress,
-          message: this.message,
-        });
-      }
+      this.$emit('submit', {
+        fullName: this.fullName,
+        emailAddress: this.emailAddress,
+        message: this.message,
+        activeCampaignId: this.activeCampaign.id,
+      });
     },
   },
 };
diff --git a/app/javascript/widget/components/TeamAvailability.vue b/app/javascript/widget/components/TeamAvailability.vue
index 41c389ae2..b0c7d9f7e 100644
--- a/app/javascript/widget/components/TeamAvailability.vue
+++ b/app/javascript/widget/components/TeamAvailability.vue
@@ -1,5 +1,5 @@
 <template>
-  <div class="px-4">
+  <div class="px-5">
     <div class="flex items-center justify-between mb-4">
       <div class="text-black-700">
         <div class="text-base leading-5 font-medium mb-1">
@@ -22,7 +22,9 @@
       :text-color="textColor"
       @click="startConversation"
     >
-      {{ $t('START_CONVERSATION') }}
+      {{
+        hasConversation ? $t('CONTINUE_CONVERSATION') : $t('START_CONVERSATION')
+      }}
     </custom-button>
   </div>
 </template>
@@ -47,6 +49,10 @@ export default {
       type: Array,
       default: () => {},
     },
+    hasConversation: {
+      type: Boolean,
+      default: false,
+    },
   },
   computed: {
     ...mapGetters({ widgetColor: 'appConfig/getWidgetColor' }),
diff --git a/app/javascript/widget/components/UnreadMessage.vue b/app/javascript/widget/components/UnreadMessage.vue
index 48a6b4686..13e8fc250 100644
--- a/app/javascript/widget/components/UnreadMessage.vue
+++ b/app/javascript/widget/components/UnreadMessage.vue
@@ -21,6 +21,10 @@ import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import Thumbnail from 'dashboard/components/widgets/Thumbnail';
 import configMixin from '../mixins/configMixin';
 import { isEmptyObject } from 'widget/helpers/utils';
+import {
+  ON_CAMPAIGN_MESSAGE_CLICK,
+  ON_UNREAD_MESSAGE_CLICK,
+} from '../constants/widgetBusEvents';
 export default {
   name: 'UnreadMessage',
   components: { Thumbnail },
@@ -82,9 +86,9 @@ export default {
     },
     onClickMessage() {
       if (this.campaignId) {
-        bus.$emit('on-campaign-view-clicked', this.campaignId);
+        bus.$emit(ON_CAMPAIGN_MESSAGE_CLICK, this.campaignId);
       } else {
-        bus.$emit('on-unread-view-clicked');
+        bus.$emit(ON_UNREAD_MESSAGE_CLICK);
       }
     },
   },
diff --git a/app/javascript/widget/views/Unread.vue b/app/javascript/widget/components/UnreadMessageList.vue
similarity index 68%
rename from app/javascript/widget/views/Unread.vue
rename to app/javascript/widget/components/UnreadMessageList.vue
index 7eafbdbe2..a3368d4e9 100644
--- a/app/javascript/widget/views/Unread.vue
+++ b/app/javascript/widget/components/UnreadMessageList.vue
@@ -1,20 +1,16 @@
 <template>
   <div class="unread-wrap">
     <div class="close-unread-wrap">
-      <button
-        v-if="showCloseButton"
-        class="button small close-unread-button"
-        @click="closeFullView"
-      >
-        <div class="flex items-center">
+      <button class="button small close-unread-button" @click="closeFullView">
+        <span class="flex items-center">
           <fluent-icon class="mr-1" icon="dismiss" size="12" />
           {{ $t('UNREAD_VIEW.CLOSE_MESSAGES_BUTTON') }}
-        </div>
+        </span>
       </button>
     </div>
     <div class="unread-messages">
       <unread-message
-        v-for="(message, index) in allMessages"
+        v-for="(message, index) in messages"
         :key="message.id"
         :message-type="message.messageType"
         :message-id="message.id"
@@ -29,12 +25,12 @@
       <button
         v-if="unreadMessageCount"
         class="button clear-button"
-        @click="openFullView"
+        @click="openConversationView"
       >
-        <div class="flex items-center">
+        <span class="flex items-center">
           <fluent-icon class="mr-2" size="16" icon="arrow-right" />
           {{ $t('UNREAD_VIEW.VIEW_MESSAGES_BUTTON') }}
-        </div>
+        </span>
       </button>
     </div>
   </div>
@@ -44,7 +40,7 @@
 import { IFrameHelper } from 'widget/helpers/utils';
 import { mapGetters } from 'vuex';
 import configMixin from '../mixins/configMixin';
-
+import { ON_UNREAD_MESSAGE_CLICK } from '../constants/widgetBusEvents';
 import FluentIcon from 'shared/components/FluentIcon/Index.vue';
 import UnreadMessage from 'widget/components/UnreadMessage.vue';
 
@@ -56,58 +52,25 @@ export default {
   },
   mixins: [configMixin],
   props: {
-    hasFetched: {
-      type: Boolean,
-      default: false,
-    },
-    unreadMessageCount: {
-      type: Number,
-      default: 0,
-    },
-    hideMessageBubble: {
-      type: Boolean,
-      default: false,
-    },
-    showUnreadView: {
-      type: Boolean,
-      default: false,
+    messages: {
+      type: Array,
+      required: true,
     },
   },
   computed: {
-    ...mapGetters({
-      unreadMessages: 'conversation/getUnreadTextMessages',
-      campaign: 'campaign/getActiveCampaign',
-    }),
-    showCloseButton() {
-      return this.unreadMessageCount;
-    },
+    ...mapGetters({ unreadMessageCount: 'conversation/getUnreadMessageCount' }),
     sender() {
-      const [firstMessage] = this.unreadMessages;
+      const [firstMessage] = this.messages;
       return firstMessage.sender || {};
     },
-    allMessages() {
-      if (this.showUnreadView) {
-        return this.unreadMessages;
-      }
-      const { sender, id: campaignId, message: content } = this.campaign;
-      return [
-        {
-          content,
-          sender,
-          campaignId,
-        },
-      ];
-    },
   },
   methods: {
-    openFullView() {
-      bus.$emit('on-unread-view-clicked');
+    openConversationView() {
+      bus.$emit(ON_UNREAD_MESSAGE_CLICK);
     },
     closeFullView() {
       if (IFrameHelper.isIFrame()) {
-        IFrameHelper.sendMessage({
-          event: 'toggleBubble',
-        });
+        IFrameHelper.sendMessage({ event: 'toggleBubble' });
       }
     },
     getMessageContent(message) {
diff --git a/app/javascript/widget/components/layouts/ViewWithHeader.vue b/app/javascript/widget/components/layouts/ViewWithHeader.vue
new file mode 100644
index 000000000..f4111eebf
--- /dev/null
+++ b/app/javascript/widget/components/layouts/ViewWithHeader.vue
@@ -0,0 +1,118 @@
+<template>
+  <div
+    class="w-full h-full bg-slate-50 flex flex-col"
+    @keydown.esc="closeWindow"
+  >
+    <div
+      class="header-wrap bg-white"
+      :class="{ expanded: !isHeaderCollapsed, collapsed: isHeaderCollapsed }"
+    >
+      <transition
+        enter-active-class="transition-all delay-200 duration-300 ease-in"
+        leave-active-class="transition-all duration-200 ease-out"
+        enter-class="opacity-0"
+        enter-to-class="opacity-100"
+        leave-class="opacity-100"
+        leave-to-class="opacity-0"
+      >
+        <chat-header-expanded
+          v-if="!isHeaderCollapsed"
+          :intro-heading="channelConfig.welcomeTitle"
+          :intro-body="channelConfig.welcomeTagline"
+          :avatar-url="channelConfig.avatarUrl"
+          :show-popout-button="appConfig.showPopoutButton"
+        />
+        <chat-header
+          v-if="isHeaderCollapsed"
+          :title="channelConfig.websiteName"
+          :avatar-url="channelConfig.avatarUrl"
+          :show-popout-button="appConfig.showPopoutButton"
+          :available-agents="availableAgents"
+        />
+      </transition>
+    </div>
+    <banner />
+    <transition
+      enter-active-class="transition-all delay-300 duration-300 ease-in"
+      leave-active-class="transition-all duration-200 ease-out"
+      enter-class="opacity-0"
+      enter-to-class="opacity-100"
+      leave-class="opacity-100"
+      leave-to-class="opacity-0"
+    >
+      <router-view />
+    </transition>
+    <branding />
+  </div>
+</template>
+<script>
+import Banner from '../Banner.vue';
+import Branding from 'shared/components/Branding.vue';
+import ChatHeader from '../ChatHeader.vue';
+import ChatHeaderExpanded from '../ChatHeaderExpanded.vue';
+import configMixin from '../../mixins/configMixin';
+import { mapGetters } from 'vuex';
+import { IFrameHelper } from 'widget/helpers/utils';
+
+export default {
+  components: {
+    Banner,
+    Branding,
+    ChatHeader,
+    ChatHeaderExpanded,
+  },
+  mixins: [configMixin],
+  data() {
+    return {
+      showPopoutButton: false,
+    };
+  },
+  computed: {
+    ...mapGetters({
+      availableAgents: 'agent/availableAgents',
+      appConfig: 'appConfig/getAppConfig',
+    }),
+    isHeaderCollapsed() {
+      if (!this.hasIntroText) {
+        return true;
+      }
+      return this.$route.name !== 'home';
+    },
+    hasIntroText() {
+      return (
+        this.channelConfig.welcomeTitle || this.channelConfig.welcomeTagline
+      );
+    },
+  },
+  methods: {
+    closeWindow() {
+      IFrameHelper.sendMessage({ event: 'closeWindow' });
+    },
+  },
+};
+</script>
+
+<style scoped lang="scss">
+@import '~widget/assets/scss/variables';
+@import '~widget/assets/scss/mixins';
+
+.header-wrap {
+  border-radius: $space-normal $space-normal 0 0;
+  flex-shrink: 0;
+  transition: max-height 300ms;
+  z-index: 99;
+  @include shadow-large;
+
+  &.expanded {
+    max-height: 16rem;
+  }
+
+  &.collapsed {
+    max-height: 4.5rem;
+  }
+
+  @media only screen and (min-device-width: 320px) and (max-device-width: 667px) {
+    border-radius: 0;
+  }
+}
+</style>
diff --git a/app/javascript/widget/constants/widgetBusEvents.js b/app/javascript/widget/constants/widgetBusEvents.js
new file mode 100644
index 000000000..769b941ee
--- /dev/null
+++ b/app/javascript/widget/constants/widgetBusEvents.js
@@ -0,0 +1,3 @@
+export const ON_AGENT_MESSAGE_RECEIVED = 'ON_AGENT_MESSAGE_RECEIVED';
+export const ON_UNREAD_MESSAGE_CLICK = 'ON_UNREAD_MESSAGE_CLICK';
+export const ON_CAMPAIGN_MESSAGE_CLICK = 'ON_CAMPAIGN_MESSAGE_CLICK';
diff --git a/app/javascript/widget/helpers/actionCable.js b/app/javascript/widget/helpers/actionCable.js
index 728e607b5..c5c262c1b 100644
--- a/app/javascript/widget/helpers/actionCable.js
+++ b/app/javascript/widget/helpers/actionCable.js
@@ -1,5 +1,6 @@
 import BaseActionCableConnector from '../../shared/helpers/BaseActionCableConnector';
 import { playNewMessageNotificationInWidget } from 'shared/helpers/AudioNotificationHelper';
+import { ON_AGENT_MESSAGE_RECEIVED } from '../constants/widgetBusEvents';
 
 class ActionCableConnector extends BaseActionCableConnector {
   constructor(app, pubsubToken) {
@@ -22,9 +23,7 @@ class ActionCableConnector extends BaseActionCableConnector {
   onMessageCreated = data => {
     this.app.$store
       .dispatch('conversation/addOrUpdateMessage', data)
-      .then(() => {
-        window.bus.$emit('on-agent-message-received');
-      });
+      .then(() => window.bus.$emit(ON_AGENT_MESSAGE_RECEIVED));
     if (data.sender_type === 'User') {
       playNewMessageNotificationInWidget();
     }
diff --git a/app/javascript/widget/i18n/locale/en.json b/app/javascript/widget/i18n/locale/en.json
index 046c87cc1..7718ea4d1 100644
--- a/app/javascript/widget/i18n/locale/en.json
+++ b/app/javascript/widget/i18n/locale/en.json
@@ -22,6 +22,7 @@
     "IN_A_DAY": "Typically replies in a day"
   },
   "START_CONVERSATION": "Start Conversation",
+  "CONTINUE_CONVERSATION": "Continue conversation",
   "START_NEW_CONVERSATION": "Start a new conversation",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
diff --git a/app/javascript/widget/mixins/configMixin.js b/app/javascript/widget/mixins/configMixin.js
index 53cc26a00..c91730767 100644
--- a/app/javascript/widget/mixins/configMixin.js
+++ b/app/javascript/widget/mixins/configMixin.js
@@ -25,10 +25,8 @@ export default {
       let requireEmail = false;
       let preChatMessage = '';
       const options = window.chatwootWebChannel.preChatFormOptions || {};
-      if (!this.isOnNewConversation) {
-        requireEmail = options.require_email;
-        preChatMessage = options.pre_chat_message;
-      }
+      requireEmail = options.require_email;
+      preChatMessage = options.pre_chat_message;
       return {
         requireEmail,
         preChatMessage,
diff --git a/app/javascript/widget/mixins/routerMixin.js b/app/javascript/widget/mixins/routerMixin.js
new file mode 100644
index 000000000..f75cc65e1
--- /dev/null
+++ b/app/javascript/widget/mixins/routerMixin.js
@@ -0,0 +1,10 @@
+export default {
+  methods: {
+    async replaceRoute(name) {
+      if (this.$route.name !== name) {
+        return this.$router.replace({ name });
+      }
+      return undefined;
+    },
+  },
+};
diff --git a/app/javascript/widget/router.js b/app/javascript/widget/router.js
index 36954b6ae..a07d37498 100755
--- a/app/javascript/widget/router.js
+++ b/app/javascript/widget/router.js
@@ -1,24 +1,42 @@
 import Vue from 'vue';
 import Router from 'vue-router';
-import Home from './views/Home.vue';
+import ViewWithHeader from './components/layouts/ViewWithHeader.vue';
 
 Vue.use(Router);
 
 export default new Router({
+  mode: 'hash',
   routes: [
     {
-      path: '/',
-      name: 'home',
-      component: Home,
+      path: '/unread-messages',
+      name: 'unread-messages',
+      component: () => import('./views/UnreadMessages.vue'),
+    },
+    {
+      path: '/campaigns',
+      name: 'campaigns',
+      component: () => import('./views/Campaigns.vue'),
+    },
+    {
+      path: '/',
+      component: ViewWithHeader,
+      children: [
+        {
+          path: '',
+          name: 'home',
+          component: () => import('./views/Home.vue'),
+        },
+        {
+          path: '/prechat-form',
+          name: 'prechat-form',
+          component: () => import('./views/PreChatForm.vue'),
+        },
+        {
+          path: '/messages',
+          name: 'messages',
+          component: () => import('./views/Messages.vue'),
+        },
+      ],
     },
-    // {
-    //   path: '/about',
-    //   name: 'about',
-    //   // route level code-splitting
-    //   // this generates a separate chunk (about.[hash].js) for this route
-    //   // which is lazy-loaded when the route is visited.
-    //   component: () =>
-    //     import(/* webpackChunkName: "about" */ './views/About.vue'),
-    // },
   ],
 });
diff --git a/app/javascript/widget/store/modules/appConfig.js b/app/javascript/widget/store/modules/appConfig.js
index e04f868b3..74c4bed6e 100644
--- a/app/javascript/widget/store/modules/appConfig.js
+++ b/app/javascript/widget/store/modules/appConfig.js
@@ -1,18 +1,43 @@
-import { SET_REFERRER_HOST, SET_WIDGET_COLOR } from '../types';
+import {
+  SET_REFERRER_HOST,
+  SET_WIDGET_APP_CONFIG,
+  SET_WIDGET_COLOR,
+  TOGGLE_WIDGET_OPEN,
+} from '../types';
 
 const state = {
+  showPopoutButton: false,
+  hideMessageBubble: false,
+  position: 'right',
+  isWebWidgetTriggered: false,
+  isCampaignViewClicked: false,
+  isWidgetOpen: false,
   widgetColor: '',
   referrerHost: '',
 };
 
 export const getters = {
+  getAppConfig: $state => $state,
+  isRightAligned: $state => $state.position === 'right',
+  getHideMessageBubble: $state => $state.hideMessageBubble,
+  getIsWidgetOpen: $state => $state.isWidgetOpen,
   getWidgetColor: $state => $state.widgetColor,
   getReferrerHost: $state => $state.referrerHost,
 };
 
 export const actions = {
-  setWidgetColor({ commit }, data) {
-    commit(SET_WIDGET_COLOR, data);
+  setAppConfig({ commit }, { showPopoutButton, position, hideMessageBubble }) {
+    commit(SET_WIDGET_APP_CONFIG, {
+      showPopoutButton: !!showPopoutButton,
+      position: position || 'right',
+      hideMessageBubble: !!hideMessageBubble,
+    });
+  },
+  toggleWidgetOpen({ commit }, isWidgetOpen) {
+    commit(TOGGLE_WIDGET_OPEN, isWidgetOpen);
+  },
+  setWidgetColor({ commit }, widgetColor) {
+    commit(SET_WIDGET_COLOR, widgetColor);
   },
   setReferrerHost({ commit }, referrerHost) {
     commit(SET_REFERRER_HOST, referrerHost);
@@ -20,8 +45,16 @@ export const actions = {
 };
 
 export const mutations = {
-  [SET_WIDGET_COLOR]($state, data) {
-    $state.widgetColor = data.widgetColor;
+  [SET_WIDGET_APP_CONFIG]($state, data) {
+    $state.showPopoutButton = data.showPopoutButton;
+    $state.position = data.position;
+    $state.hideMessageBubble = data.hideMessageBubble;
+  },
+  [TOGGLE_WIDGET_OPEN]($state, isWidgetOpen) {
+    $state.isWidgetOpen = isWidgetOpen;
+  },
+  [SET_WIDGET_COLOR]($state, widgetColor) {
+    $state.widgetColor = widgetColor;
   },
   [SET_REFERRER_HOST]($state, referrerHost) {
     $state.referrerHost = referrerHost;
diff --git a/app/javascript/widget/store/modules/campaign.js b/app/javascript/widget/store/modules/campaign.js
index 1f9a31150..673f52567 100644
--- a/app/javascript/widget/store/modules/campaign.js
+++ b/app/javascript/widget/store/modules/campaign.js
@@ -9,10 +9,8 @@ const state = {
   records: [],
   uiFlags: {
     isError: false,
-    hasFetched: false,
   },
   activeCampaign: {},
-  campaignHasExecuted: false,
 };
 
 const resetCampaignTimers = (
@@ -32,10 +30,8 @@ const resetCampaignTimers = (
 };
 
 export const getters = {
-  getHasFetched: $state => $state.uiFlags.hasFetched,
   getCampaigns: $state => $state.records,
   getActiveCampaign: $state => $state.activeCampaign,
-  getCampaignHasExecuted: $state => $state.campaignHasExecuted,
 };
 
 export const actions = {
@@ -47,7 +43,6 @@ export const actions = {
       const { data: campaigns } = await getCampaigns(websiteToken);
       commit('setCampaigns', campaigns);
       commit('setError', false);
-      commit('setHasFetched', true);
       resetCampaignTimers(
         campaigns,
         currentURL,
@@ -56,7 +51,6 @@ export const actions = {
       );
     } catch (error) {
       commit('setError', true);
-      commit('setHasFetched', true);
     }
   },
   initCampaigns: async (
@@ -82,13 +76,13 @@ export const actions = {
     {
       commit,
       rootState: {
-        events: { isOpen },
+        appConfig: { isWidgetOpen },
       },
     },
     { websiteToken, campaignId }
   ) => {
     // Disable campaign execution if widget is opened
-    if (!isOpen) {
+    if (!isWidgetOpen) {
       const { data: campaigns } = await getCampaigns(websiteToken);
       // Check campaign is disabled or not
       const campaign = campaigns.find(item => item.id === campaignId);
@@ -100,11 +94,21 @@ export const actions = {
 
   executeCampaign: async ({ commit }, { campaignId, websiteToken }) => {
     try {
+      commit(
+        'conversation/setConversationUIFlag',
+        { isCreating: true },
+        { root: true }
+      );
       await triggerCampaign({ campaignId, websiteToken });
-      commit('setCampaignExecuted');
       commit('setActiveCampaign', {});
     } catch (error) {
       commit('setError', true);
+    } finally {
+      commit(
+        'conversation/setConversationUIFlag',
+        { isCreating: false },
+        { root: true }
+      );
     }
   },
   resetCampaign: async ({ commit }) => {
@@ -126,12 +130,6 @@ export const mutations = {
   setError($state, value) {
     Vue.set($state.uiFlags, 'isError', value);
   },
-  setHasFetched($state, value) {
-    Vue.set($state.uiFlags, 'hasFetched', value);
-  },
-  setCampaignExecuted($state) {
-    Vue.set($state, 'campaignHasExecuted', true);
-  },
 };
 
 export default {
diff --git a/app/javascript/widget/store/modules/events.js b/app/javascript/widget/store/modules/events.js
index cadf0e18e..3fa38147d 100644
--- a/app/javascript/widget/store/modules/events.js
+++ b/app/javascript/widget/store/modules/events.js
@@ -1,9 +1,5 @@
 import events from 'widget/api/events';
 
-const state = {
-  isOpen: false,
-};
-
 const actions = {
   create: async (_, { name }) => {
     try {
@@ -14,16 +10,10 @@ const actions = {
   },
 };
 
-const mutations = {
-  toggleOpen($state) {
-    $state.isOpen = !$state.isOpen;
-  },
-};
-
 export default {
   namespaced: true,
-  state,
+  state: {},
   getters: {},
   actions,
-  mutations,
+  mutations: {},
 };
diff --git a/app/javascript/widget/store/modules/specs/agent/mutations.spec.js b/app/javascript/widget/store/modules/specs/agent/mutations.spec.js
index 5d1ddaaa7..f29bb97d9 100644
--- a/app/javascript/widget/store/modules/specs/agent/mutations.spec.js
+++ b/app/javascript/widget/store/modules/specs/agent/mutations.spec.js
@@ -18,7 +18,7 @@ describe('#mutations', () => {
     });
   });
 
-  describe('#setError', () => {
+  describe('#setHasFetched', () => {
     it('set fetched flag', () => {
       const state = { records: [], uiFlags: {} };
       mutations.setHasFetched(state, true);
diff --git a/app/javascript/widget/store/modules/specs/appConfig/actions.spec.js b/app/javascript/widget/store/modules/specs/appConfig/actions.spec.js
index cf1366226..7a5f47e87 100644
--- a/app/javascript/widget/store/modules/specs/appConfig/actions.spec.js
+++ b/app/javascript/widget/store/modules/specs/appConfig/actions.spec.js
@@ -13,10 +13,8 @@ describe('#actions', () => {
 
   describe('#setWidgetColor', () => {
     it('creates actions properly', () => {
-      actions.setWidgetColor({ commit }, { widgetColor: '#eaeaea' });
-      expect(commit.mock.calls).toEqual([
-        ['SET_WIDGET_COLOR', { widgetColor: '#eaeaea' }],
-      ]);
+      actions.setWidgetColor({ commit }, '#eaeaea');
+      expect(commit.mock.calls).toEqual([['SET_WIDGET_COLOR', '#eaeaea']]);
     });
   });
 });
diff --git a/app/javascript/widget/store/modules/specs/appConfig/mutations.spec.js b/app/javascript/widget/store/modules/specs/appConfig/mutations.spec.js
index f8d90bf26..77a8cb096 100644
--- a/app/javascript/widget/store/modules/specs/appConfig/mutations.spec.js
+++ b/app/javascript/widget/store/modules/specs/appConfig/mutations.spec.js
@@ -12,7 +12,7 @@ describe('#mutations', () => {
   describe('#SET_WIDGET_COLOR', () => {
     it('sets widget color properly', () => {
       const state = { widgetColor: '' };
-      mutations.SET_WIDGET_COLOR(state, { widgetColor: '#00bcd4' });
+      mutations.SET_WIDGET_COLOR(state, '#00bcd4');
       expect(state.widgetColor).toEqual('#00bcd4');
     });
   });
diff --git a/app/javascript/widget/store/modules/specs/campaign/actions.spec.js b/app/javascript/widget/store/modules/specs/campaign/actions.spec.js
index 49f441111..cdd3bf12c 100644
--- a/app/javascript/widget/store/modules/specs/campaign/actions.spec.js
+++ b/app/javascript/widget/store/modules/specs/campaign/actions.spec.js
@@ -24,7 +24,6 @@ describe('#actions', () => {
       expect(commit.mock.calls).toEqual([
         ['setCampaigns', campaigns],
         ['setError', false],
-        ['setHasFetched', true],
       ]);
       expect(campaignTimer.initTimers).toHaveBeenCalledWith(
         {
@@ -50,10 +49,7 @@ describe('#actions', () => {
           isInBusinessHours: true,
         }
       );
-      expect(commit.mock.calls).toEqual([
-        ['setError', true],
-        ['setHasFetched', true],
-      ]);
+      expect(commit.mock.calls).toEqual([['setError', true]]);
     });
   });
   describe('#initCampaigns', () => {
@@ -99,7 +95,7 @@ describe('#actions', () => {
           getters: { getCampaigns: campaigns },
           commit,
           rootState: {
-            events: { isOpen: true },
+            appConfig: { isWidgetOpen: true },
           },
         },
         { campaignId: 32 }
@@ -113,7 +109,7 @@ describe('#actions', () => {
           getters: { getCampaigns: campaigns },
           commit,
           rootState: {
-            events: { isOpen: false },
+            appConfig: { isWidgetOpen: false },
           },
         },
         { campaignId: 1 }
@@ -127,15 +123,52 @@ describe('#actions', () => {
       API.post.mockResolvedValue({});
       await actions.executeCampaign({ commit }, params);
       expect(commit.mock.calls).toEqual([
-        ['setCampaignExecuted'],
+        [
+          'conversation/setConversationUIFlag',
+          {
+            isCreating: true,
+          },
+          {
+            root: true,
+          },
+        ],
         ['setActiveCampaign', {}],
+        [
+          'conversation/setConversationUIFlag',
+          {
+            isCreating: false,
+          },
+          {
+            root: true,
+          },
+        ],
       ]);
     });
     it('sends correct actions if  execute campaign API is failed', async () => {
       const params = { campaignId: 12, websiteToken: 'XDsafmADasd' };
       API.post.mockRejectedValue({ message: 'Authentication required' });
       await actions.executeCampaign({ commit }, params);
-      expect(commit.mock.calls).toEqual([['setError', true]]);
+      expect(commit.mock.calls).toEqual([
+        [
+          'conversation/setConversationUIFlag',
+          {
+            isCreating: true,
+          },
+          {
+            root: true,
+          },
+        ],
+        ['setError', true],
+        [
+          'conversation/setConversationUIFlag',
+          {
+            isCreating: false,
+          },
+          {
+            root: true,
+          },
+        ],
+      ]);
     });
   });
 
diff --git a/app/javascript/widget/store/modules/specs/campaign/getters.spec.js b/app/javascript/widget/store/modules/specs/campaign/getters.spec.js
index ceb9185e2..2d027426c 100644
--- a/app/javascript/widget/store/modules/specs/campaign/getters.spec.js
+++ b/app/javascript/widget/store/modules/specs/campaign/getters.spec.js
@@ -129,17 +129,4 @@ describe('#getters', () => {
       updated_at: '2021-05-03T04:53:36.354Z',
     });
   });
-  it('getCampaignHasExecuted', () => {
-    const state = {
-      records: [],
-      uiFlags: {
-        isError: false,
-        hasFetched: false,
-      },
-      activeCampaign: {},
-      campaignHasExecuted: false,
-    };
-
-    expect(getters.getCampaignHasExecuted(state)).toEqual(false);
-  });
 });
diff --git a/app/javascript/widget/store/modules/specs/campaign/mutations.spec.js b/app/javascript/widget/store/modules/specs/campaign/mutations.spec.js
index 7a519028e..b35d0df15 100644
--- a/app/javascript/widget/store/modules/specs/campaign/mutations.spec.js
+++ b/app/javascript/widget/store/modules/specs/campaign/mutations.spec.js
@@ -18,14 +18,6 @@ describe('#mutations', () => {
     });
   });
 
-  describe('#setHasFetched', () => {
-    it('set fetched flag', () => {
-      const state = { records: [], uiFlags: {} };
-      mutations.setHasFetched(state, true);
-      expect(state.uiFlags.hasFetched).toEqual(true);
-    });
-  });
-
   describe('#setActiveCampaign', () => {
     it('set active campaign', () => {
       const state = { records: [] };
@@ -33,12 +25,4 @@ describe('#mutations', () => {
       expect(state.activeCampaign).toEqual(campaigns[0]);
     });
   });
-
-  describe('#setCampaignExecuted', () => {
-    it('set campaign executed flag', () => {
-      const state = { records: [], uiFlags: {}, campaignHasExecuted: false };
-      mutations.setCampaignExecuted(state);
-      expect(state.campaignHasExecuted).toEqual(true);
-    });
-  });
 });
diff --git a/app/javascript/widget/store/types.js b/app/javascript/widget/store/types.js
index a5ab12420..b7d2da402 100644
--- a/app/javascript/widget/store/types.js
+++ b/app/javascript/widget/store/types.js
@@ -1,6 +1,7 @@
-export const SET_WIDGET_COLOR = 'SET_WIDGET_COLOR';
-export const SET_REFERRER_HOST = 'SET_REFERRER_HOST';
-
-export const SET_CONVERSATION_ATTRIBUTES = 'SET_CONVERSATION_ATTRIBUTES';
-export const UPDATE_CONVERSATION_ATTRIBUTES = 'UPDATE_CONVERSATION_ATTRIBUTES';
 export const CLEAR_CONVERSATION_ATTRIBUTES = 'CLEAR_CONVERSATION_ATTRIBUTES';
+export const SET_CONVERSATION_ATTRIBUTES = 'SET_CONVERSATION_ATTRIBUTES';
+export const SET_WIDGET_APP_CONFIG = 'SET_WIDGET_APP_CONFIG';
+export const SET_WIDGET_COLOR = 'SET_WIDGET_COLOR';
+export const UPDATE_CONVERSATION_ATTRIBUTES = 'UPDATE_CONVERSATION_ATTRIBUTES';
+export const TOGGLE_WIDGET_OPEN = 'TOGGLE_WIDGET_OPEN';
+export const SET_REFERRER_HOST = 'SET_REFERRER_HOST';
diff --git a/app/javascript/widget/views/Campaigns.vue b/app/javascript/widget/views/Campaigns.vue
new file mode 100644
index 000000000..6bd28b7fa
--- /dev/null
+++ b/app/javascript/widget/views/Campaigns.vue
@@ -0,0 +1,28 @@
+<template>
+  <unread-message-list :messages="messages" />
+</template>
+
+<script>
+import { mapGetters } from 'vuex';
+import UnreadMessageList from '../components/UnreadMessageList.vue';
+
+export default {
+  name: 'Campaigns',
+  components: {
+    UnreadMessageList,
+  },
+  computed: {
+    ...mapGetters({ campaign: 'campaign/getActiveCampaign' }),
+    messages() {
+      const { sender, id: campaignId, message: content } = this.campaign;
+      return [
+        {
+          content,
+          sender,
+          campaignId,
+        },
+      ];
+    },
+  },
+};
+</script>
diff --git a/app/javascript/widget/views/Home.vue b/app/javascript/widget/views/Home.vue
index 33deb60e1..32aae26f1 100755
--- a/app/javascript/widget/views/Home.vue
+++ b/app/javascript/widget/views/Home.vue
@@ -1,113 +1,33 @@
 <template>
-  <div
-    v-if="!conversationSize && isFetchingList"
-    class="flex flex-1 items-center h-full bg-black-25 justify-center"
-  >
-    <spinner size="" />
-  </div>
-  <div v-else class="home" @keydown.esc="closeChat">
-    <div
-      class="header-wrap bg-white"
-      :class="{ expanded: !isHeaderCollapsed, collapsed: isHeaderCollapsed }"
-    >
-      <transition
-        enter-active-class="transition-all delay-200 duration-300 ease"
-        leave-active-class="transition-all duration-200 ease-in"
-        enter-class="opacity-0 transform"
-        enter-to-class="opacity-100 transform"
-        leave-class="opacity-100 transform"
-        leave-to-class="opacity-0 transform"
-      >
-        <chat-header-expanded
-          v-if="!isHeaderCollapsed"
-          :intro-heading="channelConfig.welcomeTitle"
-          :intro-body="channelConfig.welcomeTagline"
-          :avatar-url="channelConfig.avatarUrl"
-          :show-popout-button="showPopoutButton"
-        />
-        <chat-header
-          v-if="isHeaderCollapsed"
-          :title="channelConfig.websiteName"
-          :avatar-url="channelConfig.avatarUrl"
-          :show-popout-button="showPopoutButton"
-          :available-agents="availableAgents"
-        />
-      </transition>
-    </div>
-    <banner />
+  <div class="flex flex-1 flex-col justify-end">
     <div class="flex flex-1 overflow-auto">
-      <conversation-wrap
-        v-if="currentView === 'messageView'"
-        :grouped-messages="groupedMessages"
-      />
-      <pre-chat-form
-        v-if="currentView === 'preChatFormView'"
-        :options="preChatFormOptions"
-      />
-    </div>
-    <div class="footer-wrap">
-      <transition
-        enter-active-class="transition-all delay-300 duration-300 ease"
-        leave-active-class="transition-all duration-200 ease-in"
-        enter-class="opacity-0 transform"
-        enter-to-class="opacity-100 transform translate-y-0"
-        leave-class="opacity-100 transform translate-y-0"
-        leave-to-class="opacity-0 transform "
-      >
-        <div v-if="currentView === 'messageView'" class="input-wrap">
-          <chat-footer />
-        </div>
-        <team-availability
-          v-if="currentView === 'cardView'"
-          :available-agents="availableAgents"
-          @start-conversation="startConversation"
-        />
-      </transition>
-      <branding></branding>
+      <!-- Load Converstion List Components Here -->
     </div>
+    <team-availability
+      :available-agents="availableAgents"
+      :has-conversation="!!conversationSize"
+      @start-conversation="startConversation"
+    />
   </div>
 </template>
 
 <script>
-import Branding from 'shared/components/Branding.vue';
-import ChatFooter from 'widget/components/ChatFooter.vue';
-import ChatHeaderExpanded from 'widget/components/ChatHeaderExpanded.vue';
-import ChatHeader from 'widget/components/ChatHeader.vue';
-import ConversationWrap from 'widget/components/ConversationWrap.vue';
-import { IFrameHelper } from 'widget/helpers/utils';
 import configMixin from '../mixins/configMixin';
 import TeamAvailability from 'widget/components/TeamAvailability';
-import Spinner from 'shared/components/Spinner.vue';
-import Banner from 'widget/components/Banner.vue';
 import { mapGetters } from 'vuex';
-import { MAXIMUM_FILE_UPLOAD_SIZE } from 'shared/constants/messages';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
-import PreChatForm from '../components/PreChat/Form';
-import { isEmptyObject } from 'widget/helpers/utils';
-
+import routerMixin from 'widget/mixins/routerMixin';
 export default {
   name: 'Home',
   components: {
-    Branding,
-    ChatFooter,
-    ChatHeader,
-    ChatHeaderExpanded,
-    ConversationWrap,
-    PreChatForm,
-    Spinner,
     TeamAvailability,
-    Banner,
   },
-  mixins: [configMixin],
+  mixins: [configMixin, routerMixin],
   props: {
     hasFetched: {
       type: Boolean,
       default: false,
     },
-    showPopoutButton: {
-      type: Boolean,
-      default: false,
-    },
     isCampaignViewClicked: {
       type: Boolean,
       default: false,
@@ -122,57 +42,9 @@ export default {
   computed: {
     ...mapGetters({
       availableAgents: 'agent/availableAgents',
-      conversationAttributes: 'conversationAttributes/getConversationParams',
-      conversationSize: 'conversation/getConversationSize',
-      groupedMessages: 'conversation/getGroupedConversation',
-      isFetchingList: 'conversation/getIsFetchingList',
-      currentUser: 'contacts/getCurrentUser',
       activeCampaign: 'campaign/getActiveCampaign',
-      getCampaignHasExecuted: 'campaign/getCampaignHasExecuted',
+      conversationSize: 'conversation/getConversationSize',
     }),
-    currentView() {
-      const { email: currentUserEmail = '' } = this.currentUser;
-
-      if (this.isHeaderCollapsed) {
-        if (this.conversationSize) {
-          return 'messageView';
-        }
-
-        if (
-          !this.getCampaignHasExecuted &&
-          ((this.preChatFormEnabled &&
-            !isEmptyObject(this.activeCampaign) &&
-            this.preChatFormOptions.requireEmail) ||
-            this.isOnNewConversation ||
-            (this.preChatFormEnabled && !currentUserEmail))
-        ) {
-          return 'preChatFormView';
-        }
-        return 'messageView';
-      }
-      return 'cardView';
-    },
-    isOpen() {
-      return this.conversationAttributes.status === 'open';
-    },
-    fileUploadSizeLimit() {
-      return MAXIMUM_FILE_UPLOAD_SIZE;
-    },
-    isHeaderCollapsed() {
-      if (
-        !this.hasIntroText ||
-        this.conversationSize ||
-        this.isCampaignViewClicked
-      ) {
-        return true;
-      }
-      return this.isOnCollapsedView;
-    },
-    hasIntroText() {
-      return (
-        this.channelConfig.welcomeTitle || this.channelConfig.welcomeTagline
-      );
-    },
   },
   mounted() {
     bus.$on(BUS_EVENTS.START_NEW_CONVERSATION, () => {
@@ -182,73 +54,11 @@ export default {
   },
   methods: {
     startConversation() {
-      this.isOnCollapsedView = !this.isOnCollapsedView;
-    },
-    closeChat() {
-      IFrameHelper.sendMessage({ event: 'closeChat' });
+      if (this.preChatFormEnabled && !this.conversationSize) {
+        return this.replaceRoute('prechat-form');
+      }
+      return this.replaceRoute('messages');
     },
   },
 };
 </script>
-
-<style scoped lang="scss">
-@import '~widget/assets/scss/variables';
-@import '~widget/assets/scss/mixins';
-
-.home {
-  width: 100%;
-  height: 100%;
-  display: flex;
-  flex-direction: column;
-  flex-wrap: nowrap;
-  overflow: hidden;
-  background: $color-background;
-
-  .header-wrap {
-    border-radius: $space-normal $space-normal 0 0;
-    flex-shrink: 0;
-    transition: max-height 300ms;
-    z-index: 99;
-    @include shadow-large;
-
-    &.expanded {
-      max-height: 16rem;
-    }
-
-    &.collapsed {
-      max-height: 4.5rem;
-    }
-
-    @media only screen and (min-device-width: 320px) and (max-device-width: 667px) {
-      border-radius: 0;
-    }
-  }
-
-  .footer-wrap {
-    flex-shrink: 0;
-    width: 100%;
-    display: flex;
-    flex-direction: column;
-    position: relative;
-
-    &:before {
-      content: '';
-      position: absolute;
-      top: -$space-normal;
-      left: 0;
-      width: 100%;
-      height: $space-normal;
-      opacity: 0.1;
-      background: linear-gradient(
-        to top,
-        $color-background,
-        rgba($color-background, 0)
-      );
-    }
-  }
-
-  .input-wrap {
-    padding: 0 $space-two;
-  }
-}
-</style>
diff --git a/app/javascript/widget/views/Messages.vue b/app/javascript/widget/views/Messages.vue
new file mode 100644
index 000000000..785a54316
--- /dev/null
+++ b/app/javascript/widget/views/Messages.vue
@@ -0,0 +1,27 @@
+<template>
+  <div class="flex flex-col flex-1 overflow-hidden">
+    <div class="flex flex-1 overflow-auto">
+      <conversation-wrap :grouped-messages="groupedMessages" />
+    </div>
+    <div class="px-5">
+      <chat-footer />
+    </div>
+  </div>
+</template>
+<script>
+import { mapGetters } from 'vuex';
+import ChatFooter from '../components/ChatFooter.vue';
+import ConversationWrap from '../components/ConversationWrap.vue';
+
+export default {
+  components: { ChatFooter, ConversationWrap },
+  computed: {
+    ...mapGetters({
+      groupedMessages: 'conversation/getGroupedConversation',
+    }),
+  },
+  mounted() {
+    this.$store.dispatch('conversation/setUserLastSeen');
+  },
+};
+</script>
diff --git a/app/javascript/widget/views/PreChatForm.vue b/app/javascript/widget/views/PreChatForm.vue
new file mode 100644
index 000000000..ac70e4e56
--- /dev/null
+++ b/app/javascript/widget/views/PreChatForm.vue
@@ -0,0 +1,49 @@
+<template>
+  <div class="flex flex-1 overflow-auto">
+    <pre-chat-form :options="preChatFormOptions" @submit="onSubmit" />
+  </div>
+</template>
+<script>
+import { mapGetters } from 'vuex';
+import PreChatForm from '../components/PreChat/Form';
+import configMixin from '../mixins/configMixin';
+import routerMixin from '../mixins/routerMixin';
+
+export default {
+  components: {
+    PreChatForm,
+  },
+  mixins: [configMixin, routerMixin],
+  computed: {
+    ...mapGetters({
+      conversationSize: 'conversation/getConversationSize',
+    }),
+  },
+  watch: {
+    conversationSize(newSize, oldSize) {
+      if (!oldSize && newSize > oldSize) {
+        this.replaceRoute('messages');
+      }
+    },
+  },
+  methods: {
+    onSubmit({ fullName, emailAddress, message, activeCampaignId }) {
+      if (activeCampaignId) {
+        bus.$emit('execute-campaign', activeCampaignId);
+        this.$store.dispatch('contacts/update', {
+          user: {
+            email: emailAddress,
+            name: fullName,
+          },
+        });
+      } else {
+        this.$store.dispatch('conversation/createConversation', {
+          fullName: fullName,
+          emailAddress: emailAddress,
+          message: message,
+        });
+      }
+    },
+  },
+};
+</script>
diff --git a/app/javascript/widget/views/Router.vue b/app/javascript/widget/views/Router.vue
deleted file mode 100644
index fb90cbd24..000000000
--- a/app/javascript/widget/views/Router.vue
+++ /dev/null
@@ -1,82 +0,0 @@
-<template>
-  <div
-    id="app"
-    class="woot-widget-wrap"
-    :class="{
-      'is-mobile': isMobile,
-      'is-widget-right': !isLeftAligned,
-      'is-bubble-hidden': hideMessageBubble,
-    }"
-  >
-    <home
-      v-if="showHomePage"
-      :has-fetched="hasFetched"
-      :unread-message-count="unreadMessageCount"
-      :show-popout-button="showPopoutButton"
-      :is-campaign-view-clicked="isCampaignViewClicked"
-    />
-    <unread
-      v-else
-      :show-unread-view="showUnreadView"
-      :has-fetched="hasFetched"
-      :unread-message-count="unreadMessageCount"
-      :hide-message-bubble="hideMessageBubble"
-    />
-  </div>
-</template>
-
-<script>
-import Home from './Home';
-import Unread from './Unread';
-
-export default {
-  name: 'Router',
-  components: {
-    Home,
-    Unread,
-  },
-  props: {
-    hasFetched: {
-      type: Boolean,
-      default: false,
-    },
-    isMobile: {
-      type: Boolean,
-      default: false,
-    },
-    isLeftAligned: {
-      type: Boolean,
-      default: false,
-    },
-    showUnreadView: {
-      type: Boolean,
-      default: false,
-    },
-    showCampaignView: {
-      type: Boolean,
-      default: false,
-    },
-    hideMessageBubble: {
-      type: Boolean,
-      default: false,
-    },
-    unreadMessageCount: {
-      type: Number,
-      default: 0,
-    },
-    showPopoutButton: {
-      type: Boolean,
-      default: false,
-    },
-    isCampaignViewClicked: {
-      type: Boolean,
-      default: false,
-    },
-  },
-  computed: {
-    showHomePage() {
-      return !this.showUnreadView && !this.showCampaignView;
-    },
-  },
-};
-</script>
diff --git a/app/javascript/widget/views/UnreadMessages.vue b/app/javascript/widget/views/UnreadMessages.vue
new file mode 100644
index 000000000..d7e52a382
--- /dev/null
+++ b/app/javascript/widget/views/UnreadMessages.vue
@@ -0,0 +1,20 @@
+<template>
+  <unread-message-list :messages="messages" />
+</template>
+
+<script>
+import { mapGetters } from 'vuex';
+import UnreadMessageList from '../components/UnreadMessageList.vue';
+
+export default {
+  name: 'UnreadMessages',
+  components: {
+    UnreadMessageList,
+  },
+  computed: {
+    ...mapGetters({
+      messages: 'conversation/getUnreadTextMessages',
+    }),
+  },
+};
+</script>