fix: Retry job if file not found (#11683)

Removed StandardError rescue blocks and added retry_on for
ResponseBuilderJob and AudioTranscriptionJob

enterprise/app/jobs/captain/conversation/response_builder_job.rb

@@ -1,5 +1,6 @@
 class Captain::Conversation::ResponseBuilderJob < ApplicationJob
   MAX_MESSAGE_LENGTH = 10_000
+  retry_on ActiveStorage::FileNotFoundError, attempts: 3
 
   def perform(conversation, assistant)
     @conversation = conversation
@@ -12,6 +13,8 @@ class Captain::Conversation::ResponseBuilderJob < ApplicationJob
       generate_and_process_response
     end
   rescue StandardError => e
+    raise e if e.is_a?(ActiveJob::FileNotFoundError)
+
     handle_error(e)
   ensure
     Current.executed_by = nil

enterprise/app/jobs/messages/audio_transcription_job.rb

@@ -1,13 +1,12 @@
 class Messages::AudioTranscriptionJob < ApplicationJob
   queue_as :low
 
+  retry_on ActiveStorage::FileNotFoundError, wait: 2.seconds, attempts: 3
+
   def perform(attachment_id)
     attachment = Attachment.find_by(id: attachment_id)
     return if attachment.blank?
 
     Messages::AudioTranscriptionService.new(attachment).perform
-  rescue StandardError => e
-    Rails.logger.error "Error in AudioTranscriptionJob: #{e.message}"
-    ChatwootExceptionTracker.new(e).capture_exception
   end
 end

enterprise/app/services/messages/audio_transcription_service.rb

@@ -12,15 +12,9 @@ class Messages::AudioTranscriptionService < Llm::BaseOpenAiService
     return { error: 'Transcription limit exceeded' } unless can_transcribe?
     return { error: 'Message not found' } if message.blank?
 
-    begin
     transcriptions = transcribe_audio
     Rails.logger.info "Audio transcription successful: #{transcriptions}"
     { success: true, transcriptions: transcriptions }
-    rescue StandardError => e
-      ChatwootExceptionTracker.new(e).capture_exception
-      Rails.logger.error "Audio transcription failed: #{e.message}"
-      { error: "Transcription failed: #{e.message}" }
-    end
   end
 
   private

spec/enterprise/services/messages/audio_transcription_service_spec.rb

@@ -53,18 +53,5 @@ RSpec.describe Messages::AudioTranscriptionService, type: :service do
         expect(result).to eq({ success: true, transcriptions: 'Existing transcription' })
       end
     end
-
-    context 'when transcription fails' do
-      before do
-        allow(service).to receive(:can_transcribe?).and_return(true)
-        allow(service).to receive(:transcribe_audio).and_raise(StandardError.new('API error'))
-        allow(ChatwootExceptionTracker).to receive(:new).and_return(instance_double(ChatwootExceptionTracker, capture_exception: nil))
-      end
-
-      it 'returns error response' do
-        result = service.perform
-        expect(result).to eq({ error: 'Transcription failed: API error' })
-      end
-    end
   end
 end