chore: Handle conversation participation creation race condition error (#9449)
We observed some race condition errors in the conversation participation listener while trying to create a conversation participation assignment. This PR handles this error and also adds additional debug information for future. fixes: https://linear.app/chatwoot/issue/CW-3296/activerecordrecordnotunique-pguniqueviolation-error-duplicate-key ## Changelog - handles `ActiveRecord::RecordNotUnique, ActiveRecord::RecordInvald` errors so that they won't pollute sentry - Adds a debug statement to log the cases - Add previous_changes into the dispatcher so that we know the exact attribute changes which trigger `assignee_changed, team_changed` events ( would be handy in future )
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@@ -3,6 +3,13 @@ class ParticipationListener < BaseListener
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def assignee_changed(event)
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conversation, _account = extract_conversation_and_account(event)
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conversation.conversation_participants.find_or_create_by!(user_id: conversation.assignee_id) if conversation.assignee_id.present?
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return if conversation.assignee_id.blank?
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conversation.conversation_participants.find_or_create_by!(user_id: conversation.assignee_id)
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# We have observed race conditions triggering these errors
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# example: Assignment happening via automation, while auto assignment is also configured.
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rescue ActiveRecord::RecordNotUnique, ActiveRecord::RecordInvalid
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Rails.logger.warn "Failed to create conversation participant for account #{conversation.account.id} " \
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": user #{conversation.assignee_id} : conversation #{conversation.id}"
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end
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end
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@@ -32,7 +32,7 @@ module AssignmentHandler
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ASSIGNEE_CHANGED => -> { saved_change_to_assignee_id? },
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TEAM_CHANGED => -> { saved_change_to_team_id? }
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}.each do |event, condition|
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condition.call && dispatcher_dispatch(event)
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condition.call && dispatcher_dispatch(event, previous_changes)
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end
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end
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