chore(i18n): Update the latest translations (#9340)

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Custom Attributes",
       "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Previous Conversations"
+      "PREVIOUS_CONVERSATIONS": "Previous Conversations",
+      "NO_RECORDS_FOUND": "No attributes found"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/am/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Create attribute",
+    "NO_RECORDS_FOUND": "No attributes found",
     "UPDATE": {
       "SUCCESS": "Attribute updated successfully",
       "ERROR": "Unable to update attribute. Please try again later"

app/javascript/dashboard/i18n/locale/am/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Apply",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Last 7 days",
+      "LAST_30_DAYS": "Last 30 days",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_RANGE": "Custom date range"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/am/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Add agents to the created inbox."
       },
       {
-        "title": "Voila!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "You are all set to go!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Select a page from the list",
         "INBOX_NAME": "Inbox Name",
         "ADD_NAME": "Add a name for your inbox",
-        "PICK_NAME": "Pick A Name Your Inbox",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Pick a value"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "Webhook URL",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Please enter a valid URL"
         },
         "CHANNEL_DOMAIN": {
@@ -143,7 +143,7 @@
           "ERROR": "This field is required"
         },
         "PHONE_NUMBER": {
-          "LABEL": "Phone number",
+          "LABEL": "Phone Number",
           "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
           "ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
         },
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "This field is required"
           },
           "API_SECRET": {
             "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "This field is required"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Please enter a valid value."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "Webhook URL",
-          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "Webhook URL"
         },
         "SUBMIT_BUTTON": "Create API Channel",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "Email Channel",
-        "DESC": "Integrate you email inbox.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Channel Name",
           "PLACEHOLDER": "Please enter a channel name",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Agents",
         "DESC": "Here you can add agents to manage your newly created inbox. Only these selected agents will have access to your inbox. Agents which are not part of this inbox will not be able to see or respond to messages in this inbox when they login. <br> <b>PS:</b> As an administrator, if you need access to all inboxes, you should add yourself as agent to all inboxes that you create.",
-        "VALIDATION_ERROR": "Add atleast one agent to your new Inbox",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Pick agents for the inbox"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Friendly",
@@ -508,12 +508,12 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
       "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "API Key",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
       "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
       "UPDATE": "Update IMAP settings",
       "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "IMAP settings updated successfully",
         "ERROR_MESSAGE": "Unable to update IMAP settings"

app/javascript/dashboard/i18n/locale/am/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
     "AFTER_EMAIL_CHANGED": "Your profile has been updated successfully, please login again as your login credentials are changed",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Profile Image",
       "ERROR": "Please fix form errors",
       "REMOVE_IMAGE": "Remove",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Access Token",
-        "NOTE": "This token can be used if you are building an API based integration"
+        "NOTE": "This token can be used if you are building an API based integration",
+        "COPY": "Copy"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Audio Notifications",
         "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "None",
+          "MINE": "Assigned",
+          "ALL": "All"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "None",
           "ASSIGNED": "Assigned Conversations",
           "ALL_CONVERSATIONS": "All Conversations"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "Email",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
         "UPDATE_ERROR": "There is an error while updating the preferences, please try again"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
       "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
       "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
       "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
       "SWITCH_TO_REPLY": "Switch to Reply",
       "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"

app/javascript/dashboard/i18n/locale/am/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/ar/automation.json

@@ -87,8 +87,8 @@
     },
     "CONDITION": {
       "DELETE_MESSAGE": "يجب أن يكون لديك على الأقل شرط واحد للحفظ",
-      "CONTACT_CUSTOM_ATTR_LABEL": "Contact Custom Attributes",
-      "CONVERSATION_CUSTOM_ATTR_LABEL": "Conversation Custom Attributes"
+      "CONTACT_CUSTOM_ATTR_LABEL": "سمة مخصصة لجهة اتصال",
+      "CONVERSATION_CUSTOM_ATTR_LABEL": "سمة مخصصة للمحادثة"
     },
     "ACTION": {
       "DELETE_MESSAGE": "يجب أن يكون لديك على الأقل شرط واحد للحفظ",
@@ -111,7 +111,7 @@
       "UPLOAD_ERROR": "تعذر تحميل المرفق، الرجاء المحاولة مرة أخرى",
       "LABEL_IDLE": "ارفع المرفق",
       "LABEL_UPLOADING": "جاري الرفع...",
-      "LABEL_UPLOADED": "Successfully Uploaded",
+      "LABEL_UPLOADED": "تم الرفع بنجاح",
       "LABEL_UPLOAD_FAILED": "فشل الرفع"
     }
   }

app/javascript/dashboard/i18n/locale/ar/cannedMgmt.json

@@ -1,8 +1,8 @@
 {
   "CANNED_MGMT": {
     "HEADER": "الردود السريعة",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
+    "HEADER_BTN_TXT": "إضافة رد جاهز",
+    "LOADING": "جاري جلب الردود الجاهزة...",
     "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام.",
     "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
     "LIST": {
@@ -10,66 +10,66 @@
       "TITLE": "إدارة الردود الجاهزة",
       "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "TABLE_HEADER": [
-        "Short code",
+        "كود مختصر",
         "المحتوى",
         "الإجراءات"
       ]
     },
     "ADD": {
-      "TITLE": "Add canned response",
+      "TITLE": "إضافة رد جاهز",
       "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "CANCEL_BUTTON_TEXT": "إلغاء",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
+          "LABEL": "كود مختصر",
+          "PLACEHOLDER": "من فضلك ادخل الكود مختصر.",
+          "ERROR": "الكود مختصر مطلوب."
         },
         "CONTENT": {
           "LABEL": "رسالة",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "PLACEHOLDER": "من فضلك ادخل نص لرسالة التي ترغب في حفظها كقالب لاستخدامها لاحقاُ.",
+          "ERROR": "الرسالة مطلوبة."
         },
         "SUBMIT": "إرسال"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
+        "SUCCESS_MESSAGE": "تم إضافة الرد المعد مسبقاً بنجاح.",
         "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
       }
     },
     "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "تعديل الرد المعد مسبقاً",
       "CANCEL_BUTTON_TEXT": "إلغاء",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
+          "LABEL": "كود مختصر",
+          "PLACEHOLDER": "من فضلك ادخل الكود مختصر.",
+          "ERROR": "الكود مختصر مطلوب."
         },
         "CONTENT": {
           "LABEL": "رسالة",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
+          "PLACEHOLDER": "من فضلك ادخل نص لرسالة التي ترغب في حفظها كقالب لاستخدامها لاحقاُ.",
           "ERROR": "الرسالة مطلوبة."
         },
         "SUBMIT": "إرسال"
       },
       "BUTTON_TEXT": "تعديل",
       "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
+        "SUCCESS_MESSAGE": "تم تحديث الرد المعد مسبقاً بنجاح.",
         "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
       "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
+        "SUCCESS_MESSAGE": "تم حذف الرد المعد مسبقاً بنجاح.",
         "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
       },
       "CONFIRM": {
         "TITLE": "تأكيد الحذف",
         "MESSAGE": "هل أنت متأكد من الحذف ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
+        "YES": "نعم, حذف ",
+        "NO": "لا, قم بالابقاء عليه "
       }
     }
   }

app/javascript/dashboard/i18n/locale/ar/chatlist.json

@@ -43,7 +43,7 @@
     },
     "CHAT_TIME_STAMP": {
       "CREATED": {
-        "LATEST": "Created",
+        "LATEST": "مضاف",
         "OLDEST": "تم إنشاؤها في:"
       },
       "LAST_ACTIVITY": {
@@ -53,10 +53,10 @@
     },
     "SORT_ORDER_ITEMS": {
       "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
+        "TEXT": "اخر نشاط: آلأقدم أولا"
       },
       "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
+        "TEXT": "اخر نشاط: الأحدث أولا"
       },
       "created_at_desc": {
         "TEXT": "Created at: Newest first"
@@ -111,7 +111,7 @@
         },
         "LAST_USER_MESSAGE_AT": {
           "NAME": "Last user message at",
-          "LABEL": "Last message"
+          "LABEL": "أخر رسالة"
         }
       }
     },

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -15,7 +15,7 @@
     "INITIATED_FROM": "تم البدء من",
     "INITIATED_AT": "تم البدء في",
     "IP_ADDRESS": "عنوان IP",
-    "CREATED_AT_LABEL": "Created",
+    "CREATED_AT_LABEL": "أضيفت",
     "NEW_MESSAGE": "رسالة جديدة",
     "CONVERSATIONS": {
       "NO_RECORDS_FOUND": "لا توجد محادثات سابقة مرتبطة بجهة الاتصال هذه.",
@@ -39,16 +39,17 @@
     },
     "MERGE_CONTACT": "دمج جهة الاتصال",
     "CONTACT_ACTIONS": "إجراءات جهات الاتصال",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
+    "MUTE_CONTACT": "احجب جهة الاتصال",
+    "UNMUTE_CONTACT": "إلغاء حجب جهة الاتصال",
     "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
+    "UNMUTED_SUCCESS": "تم إلغاء حجب جهة الاتصال بنجاح.",
     "SEND_TRANSCRIPT": "إرسال النص",
     "EDIT_LABEL": "تعديل",
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "سمات مخصصة",
       "CONTACT_LABELS": "تصنفيات جهات الاتصال",
-      "PREVIOUS_CONVERSATIONS": "المحادثات السابقة"
+      "PREVIOUS_CONVERSATIONS": "المحادثات السابقة",
+      "NO_RECORDS_FOUND": "لم يتم العثور على سمات"
     }
   },
   "EDIT_CONTACT": {
@@ -75,16 +76,16 @@
     "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
   },
   "EXPORT_CONTACTS": {
-    "BUTTON_LABEL": "Export",
-    "TITLE": "Export Contacts",
-    "DESC": "Export contacts to a CSV file.",
+    "BUTTON_LABEL": "تصدير",
+    "TITLE": "تصدير جهات الاتصال",
+    "DESC": "تصدير جهات الاتصال إلى ملف CSV.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
     "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى",
     "CONFIRM": {
-      "TITLE": "Export Contacts",
+      "TITLE": "تصدير جهات الاتصال",
       "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
+      "YES": "نعم, قم بالتصدير",
+      "NO": "نعم, إلغاء"
     }
   },
   "DELETE_NOTE": {
@@ -148,15 +149,15 @@
         "LABEL": "اسم الشركة"
       },
       "COUNTRY": {
-        "PLACEHOLDER": "Enter the country name",
+        "PLACEHOLDER": "إدخال اسم الدولة",
         "LABEL": "اسم الدولة",
         "SELECT_PLACEHOLDER": "اختر",
         "REMOVE": "حذف",
-        "SELECT_COUNTRY": "Select Country"
+        "SELECT_COUNTRY": "أختر الدولة"
       },
       "CITY": {
-        "PLACEHOLDER": "Enter the city name",
-        "LABEL": "City Name"
+        "PLACEHOLDER": "إدخال اسم المدينة",
+        "LABEL": "اسم المدينة"
       },
       "SOCIAL_PROFILES": {
         "FACEBOOK": {
@@ -197,7 +198,7 @@
       },
       "INBOX": {
         "LABEL": "صندوق الوارد",
-        "PLACEHOLDER": "Choose source inbox",
+        "PLACEHOLDER": "اختر صندوق المصدر",
         "ERROR": "حدد صندوق الوارد"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -149,7 +149,7 @@
       "PRIVATE_NOTE": "إضافة ملاحظة خاصة",
       "SEND": "إرسال",
       "CREATE": "إضافة ملاحظة",
-      "INSERT_READ_MORE": "Read more",
+      "INSERT_READ_MORE": "اقرأ المزيد",
       "DISMISS_REPLY": "Dismiss reply",
       "REPLYING_TO": "Replying to:",
       "TIP_FORMAT_ICON": "عرض محرر النصوص",
@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "إنشاء سمة جديدة",
+    "NO_RECORDS_FOUND": "لم يتم العثور على سمات",
     "UPDATE": {
       "SUCCESS": "تم تحديث السمة المخصصة بنجاح",
       "ERROR": "غير قادر على تحديث السمة. الرجاء المحاولة مرة أخرى لاحقاً"

app/javascript/dashboard/i18n/locale/ar/csatMgmt.json

@@ -3,11 +3,11 @@
     "TITLE": "قيم محادثتك",
     "PLACEHOLDER": "أخبرنا المزيد...",
     "RATINGS": {
-      "POOR": "😞 Poor",
-      "FAIR": "😑 Fair",
-      "AVERAGE": "😐 Average",
-      "GOOD": "😀 Good",
-      "EXCELLENT": "😍 Excellent"
+      "POOR": "😞 سيئ",
+      "FAIR": "مقبول😑",
+      "AVERAGE": "😐 متوسط",
+      "GOOD": "😀 جيد",
+      "EXCELLENT": "😍 ممتاز"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "تطبيق",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "آخر 7 أيام",
+      "LAST_30_DAYS": "آخر 30 يوماً",
+      "LAST_3_MONTHS": "آخر 3 أشهر",
+      "LAST_6_MONTHS": "آخر 6 أشهر",
+      "LAST_YEAR": "العام الماضي",
+      "CUSTOM_RANGE": "تحديد نطاق المدة"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ar/general.json

@@ -1,5 +1,5 @@
 {
   "GENERAL": {
-    "SHOWING_RESULTS": "Showing {firstIndex}-{lastIndex} of {totalCount} items"
+    "SHOWING_RESULTS": "عرض{firstIndex}-{lastIndex} من {totalCount} إجماليي العناصر"
   }
 }

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -3,7 +3,7 @@
     "TITLE": "إعدادات الحساب",
     "SUBMIT": "تحديث الإعدادات",
     "BACK": "العودة",
-    "DISMISS": "Dismiss",
+    "DISMISS": "تجاهل",
     "UPDATE": {
       "ERROR": "تعذر تحديث الإعدادات، الرجاء المحاولة مرة أخرى!",
       "SUCCESS": "تم تحديث إعدادات الحساب بنجاح"
@@ -52,7 +52,7 @@
     "LEARN_MORE": "اعرف المزيد",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
-    "OPEN_BILLING": "Open billing"
+    "OPEN_BILLING": "فتح الفواتير"
   },
   "FORMS": {
     "MULTISELECT": {
@@ -108,15 +108,15 @@
       "REPORTS": "التقارير",
       "CONVERSATION": "المحادثات",
       "CHANGE_ASSIGNEE": "تغيير المحال إليه",
-      "CHANGE_PRIORITY": "Change Priority",
+      "CHANGE_PRIORITY": "تغيير الأولوية",
       "CHANGE_TEAM": "تغيير الفريق",
       "SNOOZE_CONVERSATION": "تأجيل المحادثة",
       "ADD_LABEL": "إضافة تسمية إلى المحادثة",
       "REMOVE_LABEL": "إزالة التسمية من المحادثة",
       "SETTINGS": "الإعدادات",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "APPEARANCE": "مظهر",
+      "SNOOZE_NOTIFICATION": "تأجيل التنبيهات"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "الذهاب إلى لوحة المحادثة",
@@ -139,7 +139,7 @@
       "ADD_LABELS_TO_CONVERSATION": "إضافة تسمية إلى المحادثة",
       "ASSIGN_AN_AGENT": "تعيين وكيل",
       "AI_ASSIST": "AI Assist",
-      "ASSIGN_PRIORITY": "Assign priority",
+      "ASSIGN_PRIORITY": "تعيين الأولوية",
       "ASSIGN_A_TEAM": "تعيين فريق",
       "MUTE_CONVERSATION": "كتم المحادثة",
       "UNMUTE_CONVERSATION": "إلغاء كتم المحادثة",
@@ -151,21 +151,21 @@
       "UNTIL_NEXT_REPLY": "حتى الرد القادم",
       "UNTIL_NEXT_WEEK": "حتى الأسبوع القادم",
       "UNTIL_TOMORROW": "حتى الغد",
-      "UNTIL_NEXT_MONTH": "Until next month",
-      "AN_HOUR_FROM_NOW": "Until an hour from now",
-      "CUSTOM": "Custom...",
-      "CHANGE_APPEARANCE": "Change Appearance",
+      "UNTIL_NEXT_MONTH": "حتي الشهر القادم",
+      "AN_HOUR_FROM_NOW": "حتي ساعة من الأن",
+      "CUSTOM": "مخصص...",
+      "CHANGE_APPEARANCE": "تغيير المظهر",
       "LIGHT_MODE": "Light",
-      "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "DARK_MODE": "مظلم",
+      "SYSTEM_MODE": "نظام",
+      "SNOOZE_NOTIFICATION": "تأجيل التنبيهات"
     }
   },
   "DASHBOARD_APPS": {
     "LOADING_MESSAGE": "تحميل تطبيق لوحة التحكم..."
   },
   "COMMON": {
-    "OR": "Or",
+    "OR": "أو",
     "CLICK_HERE": "اضغط هنا"
   }
 }

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "إضافة موظفين إلى صندوق الوارد الخاص بقناة التواصل التي تم إنشاؤها."
       },
       {
-        "title": "مرحى!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "أصبح كل شيء جاهزاً الآن!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "اختر صفحة من القائمة",
         "INBOX_NAME": "اسم صندوق الوارد لقناة التواصل",
         "ADD_NAME": "قم بتعيين اسم لصندوق الوارد الخاص بقناتك الجديدة",
-        "PICK_NAME": "اختر اسم لقناة التواصل الخاصة بك",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "اختر قيمة"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "رابط Webhook",
-          "PLACEHOLDER": "أدخل رابط Webhook",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "الرجاء إدخال عنوان URL صالح"
         },
         "CHANNEL_DOMAIN": {
@@ -112,14 +112,14 @@
           "ERROR": "هذا الحقل مطلوب"
         },
         "API_KEY": {
-          "USE_API_KEY": "Use API Key Authentication",
-          "LABEL": "API Key SID",
-          "PLACEHOLDER": "Please enter your API Key SID",
+          "USE_API_KEY": "استخدم مفتاح مصادقة API",
+          "LABEL": "مفتاح API SID",
+          "PLACEHOLDER": "الرجاء إدخال معرف مفتاح واجهة برمجة التطبيقات API الخاص بك",
           "ERROR": "هذا الحقل مطلوب"
         },
         "API_KEY_SECRET": {
-          "LABEL": "API Key Secret",
-          "PLACEHOLDER": "Please enter your API Key Secret",
+          "LABEL": "مفتاح سر API",
+          "PLACEHOLDER": "الرجاء إدخال سر مفتاح API الخاص بك",
           "ERROR": "هذا الحقل مطلوب"
         },
         "MESSAGING_SERVICE_SID": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "مفتاح API",
-            "PLACEHOLDER": "الرجاء إدخال مفتاح API الخاص بك",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "هذا الحقل مطلوب"
           },
           "API_SECRET": {
             "LABEL": "سرية API",
-            "PLACEHOLDER": "الرجاء إدخال مفتاح API الخاص بك",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "هذا الحقل مطلوب"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "رمز التحقق من Webhook",
-          "PLACEHOLDER": "أدخل رمز التحقق الذي تريد إعداده لفيسبوك على شبكة الويب.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "الرجاء إدخال اسم صالح."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "رابط Webhook",
-          "SUBTITLE": "تكوين عنوان URL حيث تريد تلقي ردود المكالمات على الأحداث.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "رابط Webhook"
         },
         "SUBMIT_BUTTON": "إنشاء قناة API",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "قناة البريد الالكتروني",
-        "DESC": "ربط البريد الإلكتروني الخاص بك.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "اسم القناة",
           "PLACEHOLDER": "الرجاء إدخال اسم القناة",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "موظف الدعم",
         "DESC": "هنا يمكنك إضافة موظفين لإدارة صندوق الوارد الخاص بقناة تواصلك التي تم إنشاؤها حديثاً. الموظفين الذين يتم تحديدهم هنا هم فقط من يمكنهم الوصول إلى صندوق الوارد الخاص بتلك القناة. الموظفين الذين ليسوا جزءاً من صندوق الوارد هذا لن يكونوا قادرين على رؤية أو الرد على الرسائل في قناة التواصل هذه عند تسجيل الدخول. <br> <b>ملحوظة:</b> كمسؤول، إذا كنت بحاجة إلى الوصول إلى جميع صناديق الوارد، يجب عليك إضافة نفسك كموظف لجميع صناديق الوارد الخاصة بقنوات التواصل التي تنشئها.",
-        "VALIDATION_ERROR": "إضافة وكيل واحد على الأقل إلى علبة الوارد الجديدة",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "اختر وكلاء لصندوق الوارد"
       },
       "DETAILS": {
@@ -357,7 +357,7 @@
         "DESC": "لقد تم بنجاح ربط صفحة فيسبوك الخاصة بك مع Chatwoot. في المرة القادمة التي يرسل فيها العملاء رسالة إلى صفحتك، ستظهر المحادثة تلقائيًا على صندوق الوارد الخاص بك هنا.<br>نحن نزودك أيضًا بالكود النصي لصندوق دردشة الماسنجر والذي يمكنك إضافته بسهولة إلى الموقع الخاص بك لاستقبال الرسائل من الزوار كذلك. بمجرد أن يتم ذلك على موقع الويب الخاص بك، يمكن للعملاء مراسلتك من موقع الويب الخاص بك بدون الحاجة لأي أدوات خارجية وستظهر المحادثة هنا على Chatwoot.<br>رائع، أليس كذلك؟ نحن بالتأكيد نحاول أن نكون الأفضل :)"
       },
       "EMAIL_PROVIDER": {
-        "TITLE": "Select your email provider",
+        "TITLE": "حدد مزود البريد الإلكتروني الخاص بك",
         "DESCRIPTION": "Select an email provider from the list below. If you don't see your email provider in the list, you can select the other provider option and provide the IMAP and SMTP Credentials."
       },
       "MICROSOFT": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Friendly",
@@ -508,7 +508,7 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "السماح بالرسائل بعد حل المحادثة",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "السماح للمستخدمين النهائيين بإرسال رسائل حتى بعد تسوية المحادثة.",
       "WHATSAPP_SECTION_SUBHEADER": "يتم استخدام مفتاح API هذا للتكامل مع واتسب APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "مفتاح API",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "لتمكين SMTP ، الرجاء تكوين IMAP.",
       "UPDATE": "تحديث الإعدادات",
       "TOGGLE_AVAILABILITY": "تمكين تكوين IMAP لهذا البريد الوارد",
-      "TOGGLE_HELP": "تمكين IMAP سيساعد المستخدم على تلقي البريد الإلكتروني",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "تم تحديث إعدادات IMAP بنجاح",
         "ERROR_MESSAGE": "غير قادر على تحديث إعدادات IMAP"

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -131,7 +131,7 @@
         "KEY_PLACEHOLDER": "Enter your OpenAI API key",
         "BUTTONS": {
           "NEED_HELP": "تحتاج مساعدة؟",
-          "DISMISS": "Dismiss",
+          "DISMISS": "تجاهل",
           "FINISH": "Finish Setup"
         },
         "DISMISS_MESSAGE": "You can setup OpenAI integration later Whenever you want.",

app/javascript/dashboard/i18n/locale/ar/labelsMgmt.json

@@ -46,7 +46,7 @@
         "DISMISS": "Dismiss suggestion"
       },
       "POWERED_BY": "Chatwoot AI",
-      "DISMISS": "Dismiss",
+      "DISMISS": "تجاهل",
       "ADD_SELECTED_LABELS": "Add selected labels",
       "ADD_SELECTED_LABEL": "Add selected label",
       "ADD_ALL_LABELS": "Add all labels"

app/javascript/dashboard/i18n/locale/ar/login.json

@@ -16,9 +16,9 @@
       "UNAUTH": "اسم المستخدم / كلمة المرور غير صحيحة. الرجاء المحاولة مرة أخرى"
     },
     "OAUTH": {
-      "GOOGLE_LOGIN": "Login with Google",
-      "BUSINESS_ACCOUNTS_ONLY": "Please use your company email address to login",
-      "NO_ACCOUNT_FOUND": "We couldn't find an account for your email address."
+      "GOOGLE_LOGIN": "تسجيل الدخول بواسطة جوجل",
+      "BUSINESS_ACCOUNTS_ONLY": "الرجاء استخدام عنوان البريد الإلكتروني الخاص بشركتك لتسجيل الدخول",
+      "NO_ACCOUNT_FOUND": "لم نتمكن من العثور على حساب لعنوان البريد الإلكتروني الخاص بك."
     },
     "FORGOT_PASSWORD": "نسيت كلمة المرور؟",
     "CREATE_NEW_ACCOUNT": "إنشاء حساب جديد",

app/javascript/dashboard/i18n/locale/ar/search.json

@@ -17,7 +17,7 @@
     "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "رد آلي",
-    "READ_MORE": "Read more",
+    "READ_MORE": "اقرأ المزيد",
     "WROTE": "wrote:",
     "FROM": "من",
     "EMAIL": "البريد الإلكتروني"

app/javascript/dashboard/i18n/locale/ar/setNewPassword.json

@@ -1,13 +1,13 @@
 {
   "SET_NEW_PASSWORD": {
-    "TITLE": "Set new password",
+    "TITLE": "تعيين كلمة مرور جديدة",
     "PASSWORD": {
       "LABEL": "كلمة المرور",
       "PLACEHOLDER": "كلمة المرور",
-      "ERROR": "Password is too short."
+      "ERROR": "كلمة المرور قصيرة جداً."
     },
     "CONFIRM_PASSWORD": {
-      "LABEL": "Confirm password",
+      "LABEL": "تأكيد كلمة المرور",
       "PLACEHOLDER": "تأكيد كلمة المرور",
       "ERROR": "كلمة المرور غير متطابقة."
     },

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "تم تغيير كلمة المرور بنجاح",
     "AFTER_EMAIL_CHANGED": "تم تحديث ملفك الشخصي بنجاح، الرجاء تسجيل الدخول مرة أخرى حيث أنه قد تم تغيير بيانات تسجيل الدخول الخاصة بك",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "صورة الملف الشخصي",
       "ERROR": "الرجاء إصلاح الأخطاء في النموذج",
       "REMOVE_IMAGE": "حذف",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "رمز المصادقة",
-        "NOTE": "يمكن استخدام هذا رمز المصادقة إذا كنت تبني تطبيقات API للتكامل مع Chatwoot"
+        "NOTE": "يمكن استخدام هذا رمز المصادقة إذا كنت تبني تطبيقات API للتكامل مع Chatwoot",
+        "COPY": "نسخ"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "الإشعارات الصوتية",
         "NOTE": "تمكين التنبيهات الصوتية في لوحة التحكم للرسائل والمحادثات الجديدة.",
+        "ALERT_TYPES": {
+          "NONE": "لا شيء",
+          "MINE": "Assigned",
+          "ALL": "الكل"
+        },
         "ALERT_TYPE": {
-          "TITLE": "أحداث التنبيه:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "لا شيء",
           "ASSIGNED": "المحادثات المسندة",
           "ALL_CONVERSATIONS": "كل المحادثات"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "البريد الإلكتروني",
+        "PUSH": "الإشعارات الفورية",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "يتم تحديث إعدادات الإشعارات بنجاح",
         "UPDATE_ERROR": "حدث خطأ أثناء تحديث الإعدادات، الرجاء المحاولة مرة أخرى"
@@ -158,7 +181,7 @@
     "SELECTOR_SUBTITLE": "اختر حساباً من القائمة التالية",
     "PROFILE_SETTINGS": "إعدادات الملف الشخصي",
     "KEYBOARD_SHORTCUTS": "اختصارات لوحة المفاتيح",
-    "APPEARANCE": "Change Appearance",
+    "APPEARANCE": "تغيير المظهر",
     "SUPER_ADMIN_CONSOLE": "وحدة تحكم المدير المتميز",
     "LOGOUT": "تسجيل الخروج"
   },
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "الذهاب إلى شريط التقارير الجانبي",
       "MOVE_TO_NEXT_TAB": "نقل إلى علامة التبويب التالية في قائمة المحادثات",
       "GO_TO_SETTINGS": "انتقل إلى الإعدادات",
-      "SWITCH_CONVERSATION_STATUS": "التبديل إلى حالة المحادثة التالية",
       "SWITCH_TO_PRIVATE_NOTE": "التبديل إلى الملاحظة الخاصة",
       "SWITCH_TO_REPLY": "التبديل إلى الرد",
       "TOGGLE_SNOOZE_DROPDOWN": "تبديل القائمة المنسدلة"

app/javascript/dashboard/i18n/locale/ar/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Персонализирани атрибути",
       "CONTACT_LABELS": "Етикети на контакта",
-      "PREVIOUS_CONVERSATIONS": "Предишни разговори"
+      "PREVIOUS_CONVERSATIONS": "Предишни разговори",
+      "NO_RECORDS_FOUND": "Няма намерени атрибути"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Create attribute",
+    "NO_RECORDS_FOUND": "Няма намерени атрибути",
     "UPDATE": {
       "SUCCESS": "Атрибута е обновен успешно",
       "ERROR": "Атрибута не бе обновен. Моля, опитайте отново по-късно"

app/javascript/dashboard/i18n/locale/bg/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Apply",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Last 7 days",
+      "LAST_30_DAYS": "Last 30 days",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_RANGE": "Custom date range"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Add agents to the created inbox."
       },
       {
-        "title": "Voila!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "You are all set to go!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Select a page from the list",
         "INBOX_NAME": "Inbox Name",
         "ADD_NAME": "Add a name for your inbox",
-        "PICK_NAME": "Pick A Name Your Inbox",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Pick a value"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "Webhook URL",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Please enter a valid URL"
         },
         "CHANNEL_DOMAIN": {
@@ -143,7 +143,7 @@
           "ERROR": "This field is required"
         },
         "PHONE_NUMBER": {
-          "LABEL": "Phone number",
+          "LABEL": "Телефон",
           "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
           "ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
         },
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "This field is required"
           },
           "API_SECRET": {
             "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "This field is required"
           },
           "APPLICATION_ID": {
@@ -223,7 +223,7 @@
           "ERROR": "This field is required"
         },
         "PHONE_NUMBER": {
-          "LABEL": "Phone number",
+          "LABEL": "Телефон",
           "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
           "ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
         },
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Please enter a valid value."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "Webhook URL",
-          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "Webhook URL"
         },
         "SUBMIT_BUTTON": "Create API Channel",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "Email Channel",
-        "DESC": "Integrate you email inbox.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Channel Name",
           "PLACEHOLDER": "Please enter a channel name",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Агенти",
         "DESC": "Here you can add agents to manage your newly created inbox. Only these selected agents will have access to your inbox. Agents which are not part of this inbox will not be able to see or respond to messages in this inbox when they login. <br> <b>PS:</b> As an administrator, if you need access to all inboxes, you should add yourself as agent to all inboxes that you create.",
-        "VALIDATION_ERROR": "Add atleast one agent to your new Inbox",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Pick agents for the inbox"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Friendly",
@@ -508,12 +508,12 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
       "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "API Key",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Обновяване",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
       "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
       "UPDATE": "Update IMAP settings",
       "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "IMAP settings updated successfully",
         "ERROR_MESSAGE": "Unable to update IMAP settings"

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
     "AFTER_EMAIL_CHANGED": "Your profile has been updated successfully, please login again as your login credentials are changed",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Profile Image",
       "ERROR": "Please fix form errors",
       "REMOVE_IMAGE": "Remove",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Access Token",
-        "NOTE": "This token can be used if you are building an API based integration"
+        "NOTE": "This token can be used if you are building an API based integration",
+        "COPY": "Copy"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Audio Notifications",
         "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "Нито един",
+          "MINE": "Assigned",
+          "ALL": "Всички"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "Нито един",
           "ASSIGNED": "Assigned Conversations",
           "ALL_CONVERSATIONS": "All Conversations"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "Имейл",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
         "UPDATE_ERROR": "There is an error while updating the preferences, please try again"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
       "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
       "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
       "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
       "SWITCH_TO_REPLY": "Switch to Reply",
       "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"

app/javascript/dashboard/i18n/locale/bg/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Atributs personalitzats",
       "CONTACT_LABELS": "Etiquetes de contactes",
-      "PREVIOUS_CONVERSATIONS": "Converses prèvies"
+      "PREVIOUS_CONVERSATIONS": "Converses prèvies",
+      "NO_RECORDS_FOUND": "No attributes found"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Create attribute",
+    "NO_RECORDS_FOUND": "No attributes found",
     "UPDATE": {
       "SUCCESS": "Attribute updated successfully",
       "ERROR": "Unable to update attribute. Please try again later"

app/javascript/dashboard/i18n/locale/ca/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Apply",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Últims 7 dies",
+      "LAST_30_DAYS": "Últims 30 dies",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_RANGE": "Custom date range"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Afegir agents a la safata d'entrada creada."
       },
       {
-        "title": "Llest!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "Ja estàs preparat!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Selecciona una pàgina de la llista",
         "INBOX_NAME": "Nom de la safata d'entrada",
         "ADD_NAME": "Afegeix un nom per a la safata d'entrada",
-        "PICK_NAME": "Tria un nom a la safata d'entrada",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Tria un valor"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "URL del webhook",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Introduïu una URL vàlid"
         },
         "CHANNEL_DOMAIN": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "Aquest camp és obligatori"
           },
           "API_SECRET": {
             "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "Aquest camp és obligatori"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Please enter a valid value."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "URL del webhook",
-          "SUBTITLE": "Configura l'URL on vulguis rebre callbacks en esdeveniments.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "URL del webhook"
         },
         "SUBMIT_BUTTON": "Crea un canal API",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "Correu electrònic del Canal",
-        "DESC": "Integra la teva safata d’entrada de correu electrònic.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Nom del canal",
           "PLACEHOLDER": "Introduïu el nom del canal",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Agents",
         "DESC": "Aquí podeu afegir agents per gestionar la vostra safata d'entrada de nova creació. Només aquests agents seleccionats tindran accés a la vostra safata d'entrada. Els agents que no formen part d'aquesta safata d'entrada no podran veure ni respondre als missatges d'aquesta safata d'entrada quan s’inicien. <br><b>PD:</b> Com a administrador, si necessiteu accés a totes les bústies d’entrada, heu d’afegir-vos com a agent a totes les bústies de sortida que creeu.",
-        "VALIDATION_ERROR": "Afageix almenys un agent a la teva safata d'entrada",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Tria agents per la safata d'entrada"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Friendly",
@@ -508,12 +508,12 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
       "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "API Key",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualitza",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
       "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
       "UPDATE": "Update IMAP settings",
       "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "IMAP settings updated successfully",
         "ERROR_MESSAGE": "Unable to update IMAP settings"

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "La teva contrasenya ha estat canviada correctament",
     "AFTER_EMAIL_CHANGED": "El vostre perfil s'ha actualitzat correctament. Torneu a iniciar la sessió ja que les vostres credencials d'inici de sessió han canviat",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Imatge del Perfil",
       "ERROR": "Corregiu els errors del formulari",
       "REMOVE_IMAGE": "Suprimeix",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Token d'accés",
-        "NOTE": "Aquest token es pot utilitzar si creeu una integració basada en l'API"
+        "NOTE": "Aquest token es pot utilitzar si creeu una integració basada en l'API",
+        "COPY": "Copia"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Audio Notifications",
         "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "Ningú",
+          "MINE": "Assigned",
+          "ALL": "Totes"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "Ningú",
           "ASSIGNED": "Assigned Conversations",
           "ALL_CONVERSATIONS": "All Conversations"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "Correu electrònic",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Les teves preferències de notificació s’han actualitzat correctament",
         "UPDATE_ERROR": "Hi ha un error en actualitzar les preferències; tornau-ho a provar"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
       "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
       "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
       "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
       "SWITCH_TO_REPLY": "Switch to Reply",
       "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"

app/javascript/dashboard/i18n/locale/ca/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Vlastní atributy",
       "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Předchozí konverzace"
+      "PREVIOUS_CONVERSATIONS": "Předchozí konverzace",
+      "NO_RECORDS_FOUND": "Nebyly nalezeny žádné atributy"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Vytvořit atribut",
+    "NO_RECORDS_FOUND": "Nebyly nalezeny žádné atributy",
     "UPDATE": {
       "SUCCESS": "Atribut byl úspěšně aktualizován",
       "ERROR": "Atribut nelze aktualizovat. Zkuste to prosím později"

app/javascript/dashboard/i18n/locale/cs/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Použít",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Posledních 7 dní",
+      "LAST_30_DAYS": "Posledních 30 dní",
+      "LAST_3_MONTHS": "Poslední 3 měsíce",
+      "LAST_6_MONTHS": "Posledních 6 měsíců",
+      "LAST_YEAR": "Poslední rok",
+      "CUSTOM_RANGE": "Vlastní časové rozmezí"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Přidat agenty do vytvořené schránky."
       },
       {
-        "title": "Voila!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "Vše je nastaveno!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Vyberte stránku ze seznamu",
         "INBOX_NAME": "Název schránky",
         "ADD_NAME": "Zadejte název schránky",
-        "PICK_NAME": "Vyberte název schránky",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Vyberte hodnotu"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "URL webového háčku",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Zadejte prosím platnou URL"
         },
         "CHANNEL_DOMAIN": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "Toto pole je povinné"
           },
           "API_SECRET": {
             "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "Toto pole je povinné"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Please enter a valid value."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "URL webového háčku",
-          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "URL webového háčku"
         },
         "SUBMIT_BUTTON": "Create API Channel",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "Email Channel",
-        "DESC": "Integrate you email inbox.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Název kanálu",
           "PLACEHOLDER": "Zadejte název kanálu",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Agenti",
         "DESC": "Zde můžete přidat agenty ke správě nově vytvořené schránky. Pouze tito vybraní agenti budou mít přístup do vaší schránky. Agenty, které nejsou součástí této schránky, nebudou moci při přihlášení vidět zprávy v této schránce ani na ně reagovat. <br> <b>PS:</b> Jako správce, pokud potřebujete přístup ke všem schránkám, byste se měli přidat jako agent do všech schránek, které vytváříte.",
-        "VALIDATION_ERROR": "Add atleast one agent to your new Inbox",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Pick agents for the inbox"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Friendly",
@@ -508,12 +508,12 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
       "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "API Key",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualizovat",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
       "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
       "UPDATE": "Update IMAP settings",
       "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "IMAP settings updated successfully",
         "ERROR_MESSAGE": "Unable to update IMAP settings"

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
     "AFTER_EMAIL_CHANGED": "Váš profil byl úspěšně aktualizován, přihlaste se prosím znovu, protože se vaše přihlašovací údaje změnily",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Profilový obrázek",
       "ERROR": "Opravte chyby formuláře",
       "REMOVE_IMAGE": "Odebrat",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Přístupový token",
-        "NOTE": "Tento token může být použit při vytváření integrace založené na API"
+        "NOTE": "Tento token může být použit při vytváření integrace založené na API",
+        "COPY": "Kopírovat"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Audio Notifications",
         "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "Nic",
+          "MINE": "Assigned",
+          "ALL": "Vše"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "Nic",
           "ASSIGNED": "Assigned Conversations",
           "ALL_CONVERSATIONS": "All Conversations"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "E-mailová adresa",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Vaše předvolby oznámení byly úspěšně aktualizovány",
         "UPDATE_ERROR": "Při aktualizaci nastavení došlo k chybě, zkuste to prosím znovu"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
       "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
       "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
       "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
       "SWITCH_TO_REPLY": "Switch to Reply",
       "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"

app/javascript/dashboard/i18n/locale/cs/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Brugerdefinerede Egenskaber",
       "CONTACT_LABELS": "Kontakt Labels",
-      "PREVIOUS_CONVERSATIONS": "Tidligere Samtaler"
+      "PREVIOUS_CONVERSATIONS": "Tidligere Samtaler",
+      "NO_RECORDS_FOUND": "Ingen attributter fundet"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Opret ny egenskab",
+    "NO_RECORDS_FOUND": "Ingen attributter fundet",
     "UPDATE": {
       "SUCCESS": "Attributten er opdateret",
       "ERROR": "Kan ikke opdatere attributten. Prøv igen senere"

app/javascript/dashboard/i18n/locale/da/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Anvend",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Seneste 7 dage",
+      "LAST_30_DAYS": "Seneste 30 dage",
+      "LAST_3_MONTHS": "Seneste 3 måneder",
+      "LAST_6_MONTHS": "Seneste 6 måneder",
+      "LAST_YEAR": "Sidste år",
+      "CUSTOM_RANGE": "Tilpasset datointerval"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Tilføj agenter til den oprettede indbakke."
       },
       {
-        "title": "Voila!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "Så er alt klart!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Vælg en side fra listen",
         "INBOX_NAME": "Indbakke Navn",
         "ADD_NAME": "Tilføj et navn til din indbakke",
-        "PICK_NAME": "Vælg et navn til din indbakke",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Vælg en værdi"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "Webhook URL",
-          "PLACEHOLDER": "Indtast din Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Angiv en gyldig URL"
         },
         "CHANNEL_DOMAIN": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API Nøgle",
-            "PLACEHOLDER": "Indtast venligst dit Båndbredde Konto ID",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "Dette felt er påkrævet"
           },
           "API_SECRET": {
             "LABEL": "API Hemmelighed",
-            "PLACEHOLDER": "Indtast venligst dit Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "Dette felt er påkrævet"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Webhook Verificér Token",
-          "PLACEHOLDER": "Indtast en verificeringstoken, som du vil konfigurere for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Angiv en gyldig værdi."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "Webhook URL",
-          "SUBTITLE": "Indstil URL'en hvor du vil modtage callbacks på begivenheder.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "Webhook URL"
         },
         "SUBMIT_BUTTON": "Opret API-kanal",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "E-mail Kanal",
-        "DESC": "Integrer din e-mail indbakke.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Kanalnavn",
           "PLACEHOLDER": "Indtast et kanalnavn",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Agenter",
         "DESC": "Her kan du tilføje agenter til at håndtere din nyoprettede indbakke. Kun disse valgte agenter vil have adgang til din indbakke. Agenter som ikke er en del af denne indbakke, vil ikke kunne se eller reagere på beskeder i denne indbakke, når de logger ind. <br> <b>PS:</b> Som administrator, hvis du har brug for adgang til alle indbakker, bør du tilføje dig selv som agent til alle indbakker, du opretter.",
-        "VALIDATION_ERROR": "Tilføj mindst én agent til din nye indbakke",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Vælg agenter for indbakken"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Friendly",
@@ -508,12 +508,12 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Tillad beskeder efter samtalen løst",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Tillad slutbrugere at sende beskeder, selv efter samtalen er løst.",
       "WHATSAPP_SECTION_SUBHEADER": "Denne API-nøgle bruges til integration med WhatsApp API'erne.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "API Nøgle",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Opdater",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verificér Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook verifikations token",
       "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "For at aktivere SMTP skal du konfigurere IMAP.",
       "UPDATE": "Opdater indstillinger",
       "TOGGLE_AVAILABILITY": "Aktiver IMAP- konfiguration for denne indbakke",
-      "TOGGLE_HELP": "Aktivering af IMAP, vil hjælpe brugeren med at modtage e-mail",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "Indbakkeindstillinger opdateret",
         "ERROR_MESSAGE": "Kunne ikke opdatere IMAP-indstillinger"

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Din adgangskode er blevet ændret",
     "AFTER_EMAIL_CHANGED": "Din profil er blevet opdateret. Log venligst ind igen, da dine loginoplysninger er ændret",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Profilbillede",
       "ERROR": "Ret venligst formularfejl",
       "REMOVE_IMAGE": "Fjern",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Adgangs Token",
-        "NOTE": "Denne token kan bruges, hvis du bygger en API-baseret integration"
+        "NOTE": "Denne token kan bruges, hvis du bygger en API-baseret integration",
+        "COPY": "Kopiér"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Lyd Notifikationer",
         "NOTE": "Aktivér lydmeddelelser i dashboard for nye beskeder og samtaler.",
+        "ALERT_TYPES": {
+          "NONE": "Ingen",
+          "MINE": "Assigned",
+          "ALL": "Alle"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "Ingen",
           "ASSIGNED": "Tildelte Samtaler",
           "ALL_CONVERSATIONS": "Alle Samtaler"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "E-mail",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Dine notifikationsindstillinger er opdateret",
         "UPDATE_ERROR": "Der er en fejl under opdatering af indstillingerne, prøv venligst igen"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Gå til Rapporter sidepanel",
       "MOVE_TO_NEXT_TAB": "Flyt til næste fane i samtalelisten",
       "GO_TO_SETTINGS": "Gå til Indstillinger",
-      "SWITCH_CONVERSATION_STATUS": "Skift til næste samtalestatus",
       "SWITCH_TO_PRIVATE_NOTE": "Skift til privat note",
       "SWITCH_TO_REPLY": "Skift til svar",
       "TOGGLE_SNOOZE_DROPDOWN": "Skift snooze dropdown"

app/javascript/dashboard/i18n/locale/da/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Benutzerdefinierte Attribute",
       "CONTACT_LABELS": "Kontakt-Labels",
-      "PREVIOUS_CONVERSATIONS": "Vorherige Konversationen"
+      "PREVIOUS_CONVERSATIONS": "Vorherige Konversationen",
+      "NO_RECORDS_FOUND": "Keine Attribute gefunden"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Attribut erstellen",
+    "NO_RECORDS_FOUND": "Keine Attribute gefunden",
     "UPDATE": {
       "SUCCESS": "Attribut erfolgreich aktualisiert",
       "ERROR": "Attribut kann nicht aktualisiert werden. Bitte versuchen Sie es später noch einmal"

app/javascript/dashboard/i18n/locale/de/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Übernehmen",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Letzten 7 Tage",
+      "LAST_30_DAYS": "Letzte 30 Tage",
+      "LAST_3_MONTHS": "Die letzten 3 Monate",
+      "LAST_6_MONTHS": "Die letzten 6 Monate",
+      "LAST_YEAR": "Letztes Jahr",
+      "CUSTOM_RANGE": "Benutzerdefinierter Zeitraum"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Fügen Sie dem erstellten Posteingang Agenten hinzu."
       },
       {
-        "title": "Voila!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "Sie sind bereit zu gehen!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Wähle eine Seite aus der Liste",
         "INBOX_NAME": "Posteingang-Name",
         "ADD_NAME": "Namen für diesen Posteingang eingeben",
-        "PICK_NAME": "Wählen Sie einen Namen für Ihren Posteingang",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Wählen Sie einen Wert aus"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "Webhook-URL",
-          "PLACEHOLDER": "Geben Sie Ihre Webhook-URL ein",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Bitte geben Sie eine gültige URL ein"
         },
         "CHANNEL_DOMAIN": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API-Schlüssel",
-            "PLACEHOLDER": "Bitte geben Sie Ihren Bandbreiten-API-Schlüssel ein",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "Dieses Feld wird benötigt"
           },
           "API_SECRET": {
             "LABEL": "API-Secret",
-            "PLACEHOLDER": "Bitte geben Sie Ihr Bandbreiten-API-Secret ein",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "Dieses Feld wird benötigt"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Webhook-Verifizierungstoken",
-          "PLACEHOLDER": "Geben Sie ein Überprüfungstoken ein, das Sie für Facebook-Webhooks konfigurieren möchten.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Bitte geben Sie einen gültigen Wert ein."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "Webhook-URL",
-          "SUBTITLE": "Konfigurieren Sie die URL, auf der Sie Callbacks bei Events erhalten möchten.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "Webhook-URL"
         },
         "SUBMIT_BUTTON": "API-Kanal erstellen",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "E-Mail-Kanal",
-        "DESC": "Integrieren Sie Ihren Posteingang.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Kanal Name",
           "PLACEHOLDER": "Bitte geben Sie einen Kanalnamen ein",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Agenten",
         "DESC": "Hier können Sie Agenten hinzufügen, um Ihren neu erstellten Posteingang zu verwalten. Nur diese ausgewählten Agenten haben Zugriff auf Ihren Posteingang. Agenten, die nicht Teil dieses Posteingangs sind, können bei der Anmeldung keine Nachrichten in diesem Posteingang sehen oder darauf antworten. <br> <b> PS: </b> Wenn Sie als Administrator Zugriff auf alle Posteingänge benötigen, sollten Sie sich als Agent zu allen von Ihnen erstellten Posteingängen hinzufügen.",
-        "VALIDATION_ERROR": "Fügen Sie mindestens einen Agenten zu Ihrem neuen Posteingang hinzu",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Agenten für den Posteingang auswählen"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Freundlich",
@@ -508,7 +508,7 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Nachrichten zulassen, nachdem die Konversation gelöst wurde",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Den Endbenutzern erlauben, Nachrichten zu versenden, auch wenn die Unterhaltung abgeschlossen ist.",
       "WHATSAPP_SECTION_SUBHEADER": "Dieser API Key wird für die Integration mit den WhatsApp APIs verwendet.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Geben Sie den aktualisierten Schlüssel ein, der für die Integration von WhatsApp API verwendet werden soll.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "API-Schlüssel",
       "WHATSAPP_SECTION_UPDATE_TITLE": "API-Schlüssel aktualisieren",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Neuen API-Schlüssel hier eingeben",
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "Um SMTP zu aktivieren, konfigurieren Sie bitte IMAP.",
       "UPDATE": "IMAP-Einstellungen aktualisieren",
       "TOGGLE_AVAILABILITY": "IMAP-Konfiguration für diesen Posteingang aktivieren",
-      "TOGGLE_HELP": "Die Aktivierung von IMAP hilft dem Benutzer, E-Mails zu empfangen",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "IMAP-Einstellungen erfolgreich aktualisiert",
         "ERROR_MESSAGE": "IMAP-Einstellungen können nicht aktualisiert werden"

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Ihr Passwort wurde erfolgreich geändert",
     "AFTER_EMAIL_CHANGED": "Ihr Profil wurde erfolgreich aktualisiert. Melden Sie sich erneut an, wenn Ihre Anmeldeinformationen geändert werden",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Profilbild",
       "ERROR": "Bitte korrigieren Sie Formularfehler",
       "REMOVE_IMAGE": "Entfernen",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Zugangstoken",
-        "NOTE": "Dieses Token kann verwendet werden, wenn Sie eine API-basierte Integration erstellen"
+        "NOTE": "Dieses Token kann verwendet werden, wenn Sie eine API-basierte Integration erstellen",
+        "COPY": "Kopieren"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Audio-Benachrichtigungen",
         "NOTE": "Audio-Benachrichtigungen im Dashboard für neue Nachrichten und Unterhaltungen aktivieren.",
+        "ALERT_TYPES": {
+          "NONE": "Keine",
+          "MINE": "Assigned",
+          "ALL": "Alle"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Alarmereignisse:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "Keine",
           "ASSIGNED": "Zugewiesene Unterhaltungen",
           "ALL_CONVERSATIONS": "Alle Konversationen"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "E-Mail",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Ihre Benachrichtigungseinstellungen wurden erfolgreich aktualisiert",
         "UPDATE_ERROR": "Beim Aktualisieren der Einstellungen ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Zur Berichtsseitenleiste",
       "MOVE_TO_NEXT_TAB": "Zum nächsten Tab in der Konversationsliste gehen",
       "GO_TO_SETTINGS": "Zu den Einstellungen",
-      "SWITCH_CONVERSATION_STATUS": "Zum nächsten Gesprächsstatus wechseln",
       "SWITCH_TO_PRIVATE_NOTE": "Zu privaten Notizen wechseln",
       "SWITCH_TO_REPLY": "Zur Antwort wechseln",
       "TOGGLE_SNOOZE_DROPDOWN": "Schlummer-Dropdown ein-/ausblenden"

app/javascript/dashboard/i18n/locale/de/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Προσαρμοζόμενες Ιδιότητες",
       "CONTACT_LABELS": "Ετικέτες Επαφών",
-      "PREVIOUS_CONVERSATIONS": "Προηγούμενες συνομιλίες"
+      "PREVIOUS_CONVERSATIONS": "Προηγούμενες συνομιλίες",
+      "NO_RECORDS_FOUND": "Δεν βρέθηκαν ιδιότητες"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Δημιουργία ιδιότητας",
+    "NO_RECORDS_FOUND": "Δεν βρέθηκαν ιδιότητες",
     "UPDATE": {
       "SUCCESS": "Ο πράκτορας ενημερώθηκε επιτυχώς",
       "ERROR": "Δεν είναι δυνατή η ενημέρωση της ιδιότητας. Παρακαλώ προσπαθήστε ξανά αργότερα"

app/javascript/dashboard/i18n/locale/el/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Εφαρμογή",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Τελευταίες 7 ημέρες",
+      "LAST_30_DAYS": "Τελευταίες 30 ημέρες",
+      "LAST_3_MONTHS": "Τελευταίοι 3 μήνες",
+      "LAST_6_MONTHS": "Τελευταίοι 6 μήνες",
+      "LAST_YEAR": "Τελευταίο έτος",
+      "CUSTOM_RANGE": "Προσαρμοσμένο εύρος ημερομηνιών"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Προσθέστε πράκτορες στο κιβώτιο που δημιουργήθηκε."
       },
       {
-        "title": "Έξοχα!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "Είσαστε έτοιμοι να ξεκινήσετε!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Επιλέξτε σελίδα από την Λίστα",
         "INBOX_NAME": "Όνομα Κιβωτίου",
         "ADD_NAME": "Ονοματίστε το κιβώτιο σας",
-        "PICK_NAME": "Διαλέξτε όνομα για το κιβώτιο",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Επιλέξτε τιμή"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "Σύνδεσμος Webhook",
-          "PLACEHOLDER": "Εισάγετε τη διεύθυνση Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Παρακαλώ εισάγετε ένα έγκυρο URL"
         },
         "CHANNEL_DOMAIN": {
@@ -143,7 +143,7 @@
           "ERROR": "Το πεδίο είναι απαραίτητο"
         },
         "PHONE_NUMBER": {
-          "LABEL": "Αριθμός τηλεφώνου",
+          "LABEL": "Αριθμός Τηλεφώνου",
           "PLACEHOLDER": "Παρακαλώ εισάγετε έναν αριθμό τηλεφώνου από τον οποίο θα σταλεί το μήνυμα.",
           "ERROR": "Παρακαλώ δώστε έναν έγκυρο αριθμό τηλεφώνου που ξεκινά με ένα σύμβολο `+` και δεν περιέχει κενά."
         },
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "Κλειδί API",
-            "PLACEHOLDER": "Παρακαλώ εισάγετε το Bandwith API κλειδί σας",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "Το πεδίο είναι απαραίτητο"
           },
           "API_SECRET": {
             "LABEL": "API Secret",
-            "PLACEHOLDER": "Παρακαλώ εισάγετε το Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "Το πεδίο είναι απαραίτητο"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Token Επαλήθευσης Webhook",
-          "PLACEHOLDER": "Εισάγετε ένα Token επαλήθευσης που θέλετε να ρυθμίσετε για το facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Παρακαλώ εισάγετε μια έγκυρη τιμή."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "Σύνδεσμος Webhook",
-          "SUBTITLE": "Ρυθμίστε το url το οποίο θα λαμβάνει callbacks όταν κάτι συμβαίνει.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "Σύνδεσμος Webhook"
         },
         "SUBMIT_BUTTON": "Δημιουργία API Καναλιού",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "Κανάλι Email",
-        "DESC": "Συνδέστε ένα κιβώτιο εισερχομένων email.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Όνομα καναλιού",
           "PLACEHOLDER": "Παρακαλώ εισάγετε ένα όνομα καναλιού",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Πράκτορες",
         "DESC": "Εδώ μπορείτε να προσθέσετε πράκτορες στο κιβώτιο που μόλις δημιουργήσατε. Μονο αυτοί οι επιλεγμένοι πράκτορες θα έχουν πρόσβαση στο κιβώτιο. Οι πράκτορες που δεν ανήκουν σε αυτο το κιβώτιο δεν θα έχουν την δυνατότητα να ανταποκρίνονται σε μηνήματα αυτού του κιβωτίου όταν κάνουν login στο σύστημα. <br> <b>ΥΓ:</b> Ως Διαχειριστής, αν θέλετε πρόσβαση σε όλα τα κιβώτια, θα πρέπει να προσθέσετε τον εαυτό σας σε όλα τα κιβώτια που δημιουργείτε.",
-        "VALIDATION_ERROR": "Προσθέστε τουλάχιστον ένα πράκτορα στο κιβώτιο εισερχομένων",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Επιλέξτε πράκτορες για το κιβώτιο"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Friendly",
@@ -508,7 +508,7 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Επιτρέψτε τα μηνύματα μετά την επίλυση της συνομιλίας",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Επιτρέψτε στους τελικούς χρήστες να στέλνουν μηνύματα ακόμη και μετά την επίλυση της συζήτησης.",
       "WHATSAPP_SECTION_SUBHEADER": "Αυτό το κλειδί API χρησιμοποιείται για την ενσωμάτωση με τα API WhatsApp.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "Κλειδί API",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "Για να ενεργοποιήσετε το SMTP, παρακαλώ ρυθμίστε το IMAP.",
       "UPDATE": "Ενημέρωση ρυθμίσεων IMAP",
       "TOGGLE_AVAILABILITY": "Ενεργοποίηση ρυθμίσεων IMAP για αυτά τα εισερχόμενα",
-      "TOGGLE_HELP": "Η ενεργοποίηση του IMAP θα βοηθήσει το χρήστη να λάβει email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "Οι ρυθμίσεις IMAP ενημερώθηκαν επιτυχώς",
         "ERROR_MESSAGE": "Αδυναμία ενημέρωσης των ρυθμίσεων IMAP"

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Ο κωδικός σας άλλαξε με επιτυχία",
     "AFTER_EMAIL_CHANGED": "Το προφίλ σας ενημερώθηκε επιτυχώς, παρακαλώ κάντε είσοδο (login) επειδή τα στοιχεία εισόδου σας έχουν αλλάξει",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Εικόνα Προφίλ",
       "ERROR": "Παρακαλώ διορθώστε τα λάθη της φόρμας",
       "REMOVE_IMAGE": "Διαγραφή",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Κώδικας Πρόσβασης (Access Token)",
-        "NOTE": "Χρησιμοποιείται σε περίπτωση εξωτερικής ενοποίησης της εφαρμογής με κώδικα (API)"
+        "NOTE": "Χρησιμοποιείται σε περίπτωση εξωτερικής ενοποίησης της εφαρμογής με κώδικα (API)",
+        "COPY": "Αντιγραφή"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Ειδοποιήσεις Ήχου",
         "NOTE": "Ενεργοποίηση ηχητικών ειδοποιήσεων για νέα μηνύματα και συνομιλίες.",
+        "ALERT_TYPES": {
+          "NONE": "Κανένα",
+          "MINE": "Assigned",
+          "ALL": "Όλες"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Ειδοποίηση συμβάντων:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "Κανένα",
           "ASSIGNED": "Ανατεθειμένες Συνομιλίες",
           "ALL_CONVERSATIONS": "Όλες Οι Συνομιλίες"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "Email",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Οι προτιμήσεις σας για τις ειδοποιήσεις ενημερώθηκαν",
         "UPDATE_ERROR": "Παρουσιάστηκε σφάλμα κατά την ενημέρωση των προτιμήσεων προσπαθήστε ξανά"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Πλευρική μπάρα αναφορών",
       "MOVE_TO_NEXT_TAB": "Μετακίνηση στην επόμενη καρτέλα στη λίστα συνομιλιών",
       "GO_TO_SETTINGS": "Μετάβαση στις ρυθμίσεις",
-      "SWITCH_CONVERSATION_STATUS": "Εναλλαγή στην επόμενη κατάσταση συνομιλίας",
       "SWITCH_TO_PRIVATE_NOTE": "Αλλαγή σε Ιδιωτική Σημείωση",
       "SWITCH_TO_REPLY": "Εναλλαγή σε απάντηση",
       "TOGGLE_SNOOZE_DROPDOWN": "Εναλλαγή αναβολής dropdown"

app/javascript/dashboard/i18n/locale/el/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/es/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Atributos personalizados",
       "CONTACT_LABELS": "Etiqueta de Contacto",
-      "PREVIOUS_CONVERSATIONS": "Conversaciones anteriores"
+      "PREVIOUS_CONVERSATIONS": "Conversaciones anteriores",
+      "NO_RECORDS_FOUND": "No se encontraron atributos"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/es/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Crear atributo",
+    "NO_RECORDS_FOUND": "No se encontraron atributos",
     "UPDATE": {
       "SUCCESS": "Atributo actualizado correctamente",
       "ERROR": "No se puede actualizar el atributo. Por favor, inténtalo de nuevo más tarde"

app/javascript/dashboard/i18n/locale/es/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Aplicar",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Últimos 7 días",
+      "LAST_30_DAYS": "Últimos 30 días",
+      "LAST_3_MONTHS": "Últimos 3 meses",
+      "LAST_6_MONTHS": "Últimos 6 meses",
+      "LAST_YEAR": "Último año",
+      "CUSTOM_RANGE": "Rango de fechas personalizado"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Añadir agentes a la bandeja de entrada creada."
       },
       {
-        "title": "Voila!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "¡Todo está listo!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Seleccione una página de la lista",
         "INBOX_NAME": "Nombre de la bandeja de entrada",
         "ADD_NAME": "Añada un nombre para su bandeja de entrada",
-        "PICK_NAME": "Elija un nombre para su bandeja de entrada",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Elija un valor"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "URL de Webhook",
-          "PLACEHOLDER": "Ingrese su URL de Webhook",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Por favor, introduzca una URL válida"
         },
         "CHANNEL_DOMAIN": {
@@ -143,7 +143,7 @@
           "ERROR": "Este campo es obligatorio"
         },
         "PHONE_NUMBER": {
-          "LABEL": "Número de teléfono",
+          "LABEL": "Número telefónico",
           "PLACEHOLDER": "Por favor, introduzca el número de teléfono desde el que se enviará el mensaje.",
           "ERROR": "Por favor, proporcione un número de teléfono válido que comience con un signo `+` y no contenga espacios."
         },
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "Clave de API",
-            "PLACEHOLDER": "Por favor, introduzca su clave API de Bandwith",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "Este campo es obligatorio"
           },
           "API_SECRET": {
             "LABEL": "API secreta",
-            "PLACEHOLDER": "Por favor ingrese su Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "Este campo es obligatorio"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Token de verificación del Webhook",
-          "PLACEHOLDER": "Introduzca un token de verificación que desea configurar para los webhooks de facebook.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Por favor, introduzca un valor válido."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "URL de Webhook",
-          "SUBTITLE": "Configure la URL donde recibirá las respuestas a los eventos.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "URL de Webhook"
         },
         "SUBMIT_BUTTON": "Crear canal de API",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "Canal de Email",
-        "DESC": "Integre su bandeja de entrada del email.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Nombre del canal",
           "PLACEHOLDER": "Por favor, introduzca un nombre de canal",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Agentes",
         "DESC": "Aquí puede agregar agentes para administrar su recién creada bandeja de entrada. Sólo estos agentes seleccionados tendrán acceso a su bandeja de entrada. Los agentes que no forman parte de esta bandeja de entrada no podrán ver o responder a los mensajes de esta bandeja de entrada cuando inicien sesión. <br> <b>PS:</b> Como administrador, si necesita acceso a todas las bandejas, debes añadirte como agente a todas las bandejas de entrada que crees.",
-        "VALIDATION_ERROR": "Añadir al menos un agente a su nueva bandeja de entrada",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Elegir agentes para la bandeja de entrada"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Nombre del remitente",
-        "SUB_TEXT": "Seleccione el nombre que se muestra al cliente cuando reciba correos electrónicos de sus agentes.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "Por ejemplo:",
         "FRIENDLY": {
           "TITLE": "Amigable",
@@ -508,7 +508,7 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Permitir mensajes después de la conversación resuelta",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Permitir a los usuarios finales enviar mensajes incluso después de que la conversación sea resuelta.",
       "WHATSAPP_SECTION_SUBHEADER": "Esta clave de API se utiliza para la integración con las APIs de WhatsApp.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Introduzca la clave actualizada para la integración con las API de WhatsApp.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "Clave de API",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Actualizar Clave API",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Introduzca aquí la nueva Clave API",
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "Para habilitar SMTP, por favor configure IMAP.",
       "UPDATE": "Actualizar ajustes IMAP",
       "TOGGLE_AVAILABILITY": "Habilitar configuración IMAP para esta bandeja de entrada",
-      "TOGGLE_HELP": "Habilitar IMAP ayudará al usuario a recibir correo electrónico",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "Configuración IMAP actualizada correctamente",
         "ERROR_MESSAGE": "No se puede actualizar la configuración IMAP"

app/javascript/dashboard/i18n/locale/es/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Su contraseña se ha cambiado correctamente",
     "AFTER_EMAIL_CHANGED": "Su perfil ha sido actualizado con éxito, por favor inicie sesión de nuevo cuando sus credenciales de inicio de sesión se hayan cambiado",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Imagen de perfil",
       "ERROR": "Por favor, corrija los errores de formulario",
       "REMOVE_IMAGE": "Eliminar",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Token de acceso",
-        "NOTE": "Este token puede ser usado si estás construyendo una integración basada en API"
+        "NOTE": "Este token puede ser usado si estás construyendo una integración basada en API",
+        "COPY": "Copiar"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Notificaciones con sonido",
         "NOTE": "Active las notificaciones de sonido en el tablero para los mensajes nuevos y conversaciones.",
+        "ALERT_TYPES": {
+          "NONE": "Ninguna",
+          "MINE": "Assigned",
+          "ALL": "Todos"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Eventos de alerta:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "Ninguna",
           "ASSIGNED": "Conversaciones asignadas",
           "ALL_CONVERSATIONS": "Todas las conversaciones"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "E-mail",
+        "PUSH": "Notificación push",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Sus preferencias de notificación se actualizaron correctamente",
         "UPDATE_ERROR": "Se ha producido un error al actualizar las preferencias, inténtelo de nuevo"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Ir a la barra lateral de informes",
       "MOVE_TO_NEXT_TAB": "Mover a la siguiente pestaña en la lista de conversaciones",
       "GO_TO_SETTINGS": "Ir a Ajustes",
-      "SWITCH_CONVERSATION_STATUS": "Cambiar al siguiente estado de conversación",
       "SWITCH_TO_PRIVATE_NOTE": "Cambiar a nota privada",
       "SWITCH_TO_REPLY": "Cambiar a respuesta",
       "TOGGLE_SNOOZE_DROPDOWN": "Cambiar el menú desplegable"

app/javascript/dashboard/i18n/locale/es/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Los Acuerdos de Nivel de Servicio (SLA) son contratos que definen expectativas claras entre su equipo y sus clientes. Establecen normas para los tiempos de respuesta y resolución, creando un marco para la responsabilidad y garantiza una experiencia coherente y de alta calidad.",
     "LEARN_MORE": "Más información sobre SLA",
     "LOADING": "Obteniendo SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "No hay SLAs disponibles en esta cuenta.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/fa/advancedFilters.json

@@ -1,17 +1,17 @@
 {
   "FILTER": {
     "TITLE": "فیلتر گفتگو‌ها",
-    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
+    "SUBTITLE": "فیلترهای خود را در زیر اضافه کنید و روی «اعمال فیلترها» بزنید تا از شلوغی لیست بکاهید.",
     "EDIT_CUSTOM_FILTER": "ویرایش فولدر",
-    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
+    "CUSTOM_VIEWS_SUBTITLE": "فیلترها را اضافه یا حذف کنید و پوشه خود را به روز کنید.",
     "ADD_NEW_FILTER": "افزودن فیلتر",
-    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
+    "FILTER_DELETE_ERROR": "اوه، به نظر می رسد ما نمی توانیم چیزی را ذخیره کنیم! لطفاً حداقل یک فیلتر برای ذخیره آن اضافه کنید.",
     "SUBMIT_BUTTON_LABEL": "اعمال فیلترها",
     "UPDATE_BUTTON_LABEL": "بروز رسانی فولدر",
     "CANCEL_BUTTON_LABEL": "انصراف",
     "CLEAR_BUTTON_LABEL": "پاک کردن فیلترها",
     "FOLDER_LABEL": "نام فولدر",
-    "FOLDER_QUERY_LABEL": "Folder Query",
+    "FOLDER_QUERY_LABEL": "کوئری پوشه",
     "EMPTY_VALUE_ERROR": "مقدار الزامی است.",
     "TOOLTIP_LABEL": "فیلتر گفتگو‌ها",
     "QUERY_DROPDOWN_LABELS": {
@@ -39,7 +39,7 @@
       "ASSIGNEE_NAME": "نام مسئول",
       "INBOX_NAME": "نام صندوق ورودی",
       "TEAM_NAME": "نام تیم",
-      "CONVERSATION_IDENTIFIER": "Conversation identifier",
+      "CONVERSATION_IDENTIFIER": "شناسه گفتگو",
       "CAMPAIGN_NAME": "نام کمپین",
       "LABELS": "برچسب‌ها",
       "BROWSER_LANGUAGE": "مرور زبان",
@@ -63,7 +63,7 @@
       "ADD": {
         "TITLE": "آیا می‌خواهید این فیلتر را ذخیره کنید؟",
         "LABEL": "نام این فیلتر",
-        "PLACEHOLDER": "Name your filter to refer it later.",
+        "PLACEHOLDER": "برای فیلتر خود یک نام انتخاب کنید تا بعدا بتوانید آن را پیدا کنید.",
         "ERROR_MESSAGE": "نام الزامی است.",
         "SAVE_BUTTON": "ذخیره فیلتر",
         "CANCEL_BUTTON": "انصراف",

app/javascript/dashboard/i18n/locale/fa/agentBots.json

@@ -3,7 +3,7 @@
     "HEADER": "ربات‌ها",
     "LOADING_EDITOR": "در حال بارگیری ویرایشگر...",
     "HEADER_BTN_TXT": "افرودن پیکربندی ربات",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "SIDEBAR_TXT": "<p><b>اپراتور های ربات</b><p>مانند شگفت‌انگیزترین اعضای تیم شما هستند. آنها می توانند مسائل کوچک را اداره کنند، بنابراین شما می توانید روی چیزهای مهم تمرکز کنید. آنها را امتحان کنید.</p><p>می‌توانید ربات‌های خود را در این صفحه مدیریت کنید یا با استفاده از دکمه «افزودن ربات» ربات‌های جدیدی ایجاد کنید.</p><p> باز کردن آدرس <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">راهنما ربات ها</a> در یک صفحه جدید به شما کمک می کند اطلاعات بیشتری کسب کنید.</p>",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "نام ربات",
@@ -22,7 +22,7 @@
     },
     "BOT_CONFIGURATION": {
       "TITLE": "انتخاب یک ربات عامل",
-      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
+      "DESC": "یک ربات به صندوق ورودی خود اختصاص دهید. آنها می توانند مکالمات اولیه را انجام دهند و در صورت لزوم آنها را به یک اپراتور منتقل کنند.",
       "SUBMIT": "اعمال شود",
       "DISCONNECT": "قطع ربات",
       "SUCCESS_MESSAGE": "ربات عامل با موفقیت به‌روز شد.",

app/javascript/dashboard/i18n/locale/fa/agentMgmt.json

@@ -75,9 +75,9 @@
           "PLACEHOLDER": "لطفا ایمیل اپراتور را وارد کنید"
         },
         "AGENT_AVAILABILITY": {
-          "LABEL": "در دسترس",
-          "PLACEHOLDER": "لطفا یک وضعیت در دسترس بودن را انتخاب کنید",
-          "ERROR": "در دسترس بودن الزامی است"
+          "LABEL": "دسترسی",
+          "PLACEHOLDER": "لطفا یک وضعیت دسترسی را انتخاب کنید",
+          "ERROR": "دسترسی الزامی است"
         },
         "SUBMIT": "تغییر ایجنت"
       },
@@ -111,7 +111,7 @@
         "PLACEHOLDER": {
           "AGENT": "جستجوی اپراتور",
           "TEAM": "جستجوی تیم",
-          "INPUT": "جستجوی اپراتور"
+          "INPUT": "جستجوی اپراتورها"
         }
       }
     }

app/javascript/dashboard/i18n/locale/fa/attributesMgmt.json

@@ -41,15 +41,15 @@
           "IN_VALID": "کلید نامعتبر"
         },
         "REGEX_PATTERN": {
-          "LABEL": "Regex Pattern",
-          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+          "LABEL": "الگوی رجکس",
+          "PLACEHOLDER": "لطفا الگوی رجکس ویژگی سفارشی را وارد کنید. (اختباری)"
         },
         "REGEX_CUE": {
           "LABEL": "Regex Cue",
-          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+          "PLACEHOLDER": "لطفا توضیحات مربوط به الگوری رجکس را وارد کنید. (اختیاری)"
         },
         "ENABLE_REGEX": {
-          "LABEL": "Enable regex validation"
+          "LABEL": "فعال سازی بررسی رجکس"
         }
       },
       "API": {
@@ -106,15 +106,15 @@
         "NOT_FOUND": "هیچ ویژگی سفارشی پیکربندی نشده است"
       },
       "REGEX_PATTERN": {
-        "LABEL": "Regex Pattern",
-        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        "LABEL": "الگوی رجکس",
+        "PLACEHOLDER": "لطفا الگوی رجکس ویژگی سفارشی را وارد کنید. (اختباری)"
       },
       "REGEX_CUE": {
         "LABEL": "Regex Cue",
-        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        "PLACEHOLDER": "لطفا توضیحات مربوط به الگوری رجکس را وارد کنید. (اختیاری)"
       },
       "ENABLE_REGEX": {
-        "LABEL": "Enable regex validation"
+        "LABEL": "فعال سازی بررسی رجکس"
       }
     }
   }

app/javascript/dashboard/i18n/locale/fa/auditLogs.json

@@ -21,51 +21,51 @@
     },
     "DEFAULT_USER": "سیستم",
     "AUTOMATION_RULE": {
-      "ADD": "%{agentName} created a new automation rule (#%{id})",
-      "EDIT": "%{agentName} updated an automation rule (#%{id})",
-      "DELETE": "%{agentName} deleted an automation rule (#%{id})"
+      "ADD": "%{agentName} یک اتوماسیون (%{id}) ایجاد کرد",
+      "EDIT": "%{agentName} یک اتوماسیون (%{id}) را ویرایش کرد",
+      "DELETE": "%{agentName} یک اتوماسیون (%{id}) را حذف کرد"
     },
     "ACCOUNT_USER": {
-      "ADD": "%{agentName} invited %{invitee} to the account as an %{role}",
+      "ADD": "%{agentName} از %{invitee} دعوت کرد به عنوان %{role} به سیستم اضافه شود",
       "EDIT": {
-        "SELF": "%{agentName} changed their %{attributes} to %{values}",
-        "OTHER": "%{agentName} changed %{attributes} of %{user} to %{values}"
+        "SELF": "%{agentName} مقدار %{attributes} را به %{values} تغییر داد",
+        "OTHER": "%{agentName} مقدار %{attributes} مربوط به %{user} را به %{values} تغییر داد"
       }
     },
     "INBOX": {
-      "ADD": "%{agentName} created a new inbox (#%{id})",
-      "EDIT": "%{agentName} updated an inbox (#%{id})",
-      "DELETE": "%{agentName} deleted an inbox (#%{id})"
+      "ADD": "%{agentName} یک صندوق ورودی (%{id}) ایجاد کرد",
+      "EDIT": "%{agentName} یک صندوق ورودی (%{id}) را ویرایش کرد",
+      "DELETE": "%{agentName} یک صندوق ورودی (%{id}) را حذف کرد"
     },
     "WEBHOOK": {
-      "ADD": "%{agentName} created a new webhook (#%{id})",
-      "EDIT": "%{agentName} updated a webhook (#%{id})",
-      "DELETE": "%{agentName} deleted a webhook (#%{id})"
+      "ADD": "%{agentName} یک وب هوک (%{id}) ایجاد کرد",
+      "EDIT": "%{agentName} یک وب هوک (%{id}) را ویرایش کرد",
+      "DELETE": "%{agentName} یک وب هوک (%{id}) را حذف کرد"
     },
     "USER_ACTION": {
-      "SIGN_IN": "%{agentName} signed in",
-      "SIGN_OUT": "%{agentName} signed out"
+      "SIGN_IN": "%{agentName} وارد شد",
+      "SIGN_OUT": "%{agentName} خارج شد"
     },
     "TEAM": {
-      "ADD": "%{agentName} created a new team (#%{id})",
-      "EDIT": "%{agentName} updated a team (#%{id})",
-      "DELETE": "%{agentName} deleted a team (#%{id})"
+      "ADD": "%{agentName} یک تیم (%{id}) ایجاد کرد",
+      "EDIT": "%{agentName} یک تیم (%{id}) را ویرایش کرد",
+      "DELETE": "%{agentName} یک تیم (%{id}) را حذف کرد"
     },
     "MACRO": {
-      "ADD": "%{agentName} created a new macro (#%{id})",
-      "EDIT": "%{agentName} updated a macro (#%{id})",
-      "DELETE": "%{agentName} deleted a macro (#%{id})"
+      "ADD": "%{agentName} یک ماکرو (%{id}) ایجاد کرد",
+      "EDIT": "%{agentName} یک ماکرو (%{id}) را ویرایش کرد",
+      "DELETE": "%{agentName} یک ماکرو (%{id}) را حذف کرد"
     },
     "INBOX_MEMBER": {
-      "ADD": "%{agentName} added %{user} to the inbox(#%{inbox_id})",
-      "REMOVE": "%{agentName} removed %{user} from the inbox(#%{inbox_id})"
+      "ADD": "%{agentName} اپراتور %{user} را به صندوق ورودی (%{inbox_id}) اضافه کرد",
+      "REMOVE": "%{agentName} اپراتور %{user} را از صندوق ورودی (%{inbox_id}) حذف کرد"
     },
     "TEAM_MEMBER": {
-      "ADD": "%{agentName} added %{user} to the team(#%{team_id})",
-      "REMOVE": "%{agentName} removed %{user} from the team(#%{team_id})"
+      "ADD": "%{agentName} اپراتور %{user} را به تیم (%{team_id}) اضافه کرد",
+      "REMOVE": "%{agentName} اپراتور %{user} را از تیم (%{team_id}) حذف کرد"
     },
     "ACCOUNT": {
-      "EDIT": "%{agentName} updated the account configuration (#%{id})"
+      "EDIT": "%{agentName} تنظیمات مربوط به حساب (%{id}) را ویرایش کرد"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/bulkActions.json

@@ -7,26 +7,26 @@
     "GO_BACK_LABEL": "بازگشت",
     "ASSIGN_LABEL": "اختصاص دادن",
     "YES": "بله",
-    "ASSIGN_AGENT_TOOLTIP": "ایجنت را تعیین کنید",
+    "ASSIGN_AGENT_TOOLTIP": "اپراتور را تعیین کنید",
     "ASSIGN_TEAM_TOOLTIP": "تیم را تعیین کنید",
     "ASSIGN_SUCCESFUL": "گفتگو با موفقیت اختصاص داده شده.",
-    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
+    "ASSIGN_FAILED": "گفتگو اختصاص داده نشد، لطفا دوباره امتحان کنید.",
     "RESOLVE_SUCCESFUL": "گفتگو با موفقیت حل شد.",
-    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
+    "RESOLVE_FAILED": "گفتگو حل نشد، لطفا دوباره امتحان کنید.",
     "ALL_CONVERSATIONS_SELECTED_ALERT": "گفتگوهای قابل مشاهده در این صفحه فقط انتخاب می‌شوند.",
     "AGENT_LIST_LOADING": "بارگذاری ایجنت ها",
     "UPDATE": {
       "CHANGE_STATUS": "تغییر وضعیت",
       "SNOOZE_UNTIL_NEXT_REPLY": "تا پاسخ بعدی به تعویق بی‌افتد.",
       "UPDATE_SUCCESFUL": "وضعیت گفتگو با موفقیت به روز شد.",
-      "UPDATE_FAILED": "Failed to update conversations. Please try again."
+      "UPDATE_FAILED": "گفتگوها به روز نشدند، لطفا دوباره امتحان کنید."
     },
     "LABELS": {
-      "ASSIGN_LABELS": "Assign labels",
+      "ASSIGN_LABELS": "برچسب اختصاص دهید",
       "NO_LABELS_FOUND": "هیچ برچسبی یافت نشد برای",
       "ASSIGN_SELECTED_LABELS": "اختصاص برچسب‌های انتخاب شده",
       "ASSIGN_SUCCESFUL": "برچسب‌ها با موفقیت اختصاص یافتند.",
-      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
+      "ASSIGN_FAILED": "اختصاص برچسب‌ به صورت موفق انجام نشد، لطفا دوباره امتحان کنید."
     },
     "TEAMS": {
       "TEAM_SELECT_LABEL": "انتخاب تیم",
@@ -34,7 +34,7 @@
       "NO_TEAMS_AVAILABLE": "هنوز هیچ تیمی به این حساب کاربری اضافه نشده است.",
       "ASSIGN_SELECTED_TEAMS": "اختصاص تیم انتخاب شده.",
       "ASSIGN_SUCCESFUL": "تیم‌ها با موفقیت اختصاص یافتند.",
-      "ASSIGN_FAILED": "Failed to assign team. Please try again."
+      "ASSIGN_FAILED": "اختصاص تیم با موفقیت انجام نشد، لطفا دوباره امتحان کنید."
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/cannedMgmt.json

@@ -1,75 +1,75 @@
 {
   "CANNED_MGMT": {
     "HEADER": "پاسخ‌های آماده",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
+    "HEADER_BTN_TXT": "اضافه کردن پاسخ آماده",
+    "LOADING": "دریافت پاسخ‌های آماده...",
     "SEARCH_404": "هیچ گزینه‌ای با این شرایط پیدا نشد.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
+    "SIDEBAR_TXT": "<p><b>پاسخ های آماده</b></p><p>پاسخ های آماده الگوهای از پیش نوشته شده ای هستند که به شما کمک می کنند به سرعت به یک گفتگو پاسخ دهید. برای درج یک پاسخ آماده در طول یک گفتگو، اپراتورها می توانند یک کد کوتاه بعد از یک '/' تایپ کنند.</p><p>می توانید پاسخ های آماده خود را از این صفحه مدیریت کنید یا با استفاده از دکمه \"افزودن پاسخ آماده\" پاسخ های جدید ایجاد کنید.</p><p>در یک صفحه جدید صفحه <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\"> را راهنمایی بیشتر باز کنید.</p><p> همچنین با بررسی <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\"> می توانید از پاسخ های آماده جدید مطلع شوید.</p>",
     "LIST": {
       "404": "هیچ پاسخ آماده‌ای برای این حساب تعریف نشده است",
       "TITLE": "مدیریت پاسخ‌های آماده",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "DESC": "پاسخ‌های آماده قالب‌های متنی پیش آماده‌ای هستند که برای پاسخگویی سریع به یک گفتگو می‌توانند مفید واقع شوند.",
       "TABLE_HEADER": [
-        "Short code",
+        "کد کوتاه",
         "محتوا",
         "عملیات"
       ]
     },
     "ADD": {
-      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "TITLE": "اضافه کردن پاسخ آماده",
+      "DESC": "پاسخ‌های آماده قالب‌های متنی پیش آماده‌ای هستند که برای پاسخگویی سریع به یک گفتگو می‌توانند مفید واقع شوند.",
       "CANCEL_BUTTON_TEXT": "انصراف",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
+          "LABEL": "کد کوتاه",
+          "PLACEHOLDER": "لطفا یک کد کوتاه وارد کنید.",
+          "ERROR": "وجود کد کوتاه ضروری است."
         },
         "CONTENT": {
           "LABEL": "پیام",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "PLACEHOLDER": "لطفاً پیامی را که می‌خواهید به عنوان الگو استفاده کنید، ذخیره کنید تا بعداً از آن استفاده کنید.",
+          "ERROR": "پیام الزامی است."
         },
         "SUBMIT": "ثبت"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
+        "SUCCESS_MESSAGE": "پاسخ آماده با موفقیت ثبت شد.",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       }
     },
     "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "ویرایش پاسخ آماده",
       "CANCEL_BUTTON_TEXT": "انصراف",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
+          "LABEL": "کد کوتاه",
+          "PLACEHOLDER": "لطفا یک کد کوتاه وارد کنید.",
+          "ERROR": "وجود کد کوتاه ضروری است."
         },
         "CONTENT": {
           "LABEL": "پیام",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
+          "PLACEHOLDER": "لطفاً پیامی را که می‌خواهید به عنوان الگو استفاده کنید، ذخیره کنید تا بعداً از آن استفاده کنید.",
           "ERROR": "پیام الزامی است."
         },
         "SUBMIT": "ثبت"
       },
       "BUTTON_TEXT": "ویرایش",
       "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
+        "SUCCESS_MESSAGE": "پاسخ آماده با موفقیت ویرایش شد.",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
       "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
+        "SUCCESS_MESSAGE": "پاسخ آماده با موفقیت حذف شد.",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       },
       "CONFIRM": {
         "TITLE": "تاییدیه حذف",
         "MESSAGE": "مطمئن هستید حذف شود؟ ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
+        "YES": "بله، حذف شود ",
+        "NO": "خیر، نگه‌دار "
       }
     }
   }

app/javascript/dashboard/i18n/locale/fa/chatlist.json

@@ -53,28 +53,28 @@
     },
     "SORT_ORDER_ITEMS": {
       "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
+        "TEXT": "آخرین فعالیت: قدیمی ترین اول"
       },
       "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
+        "TEXT": "آخرین فعالیت: جدید ترین اول"
       },
       "created_at_desc": {
-        "TEXT": "Created at: Newest first"
+        "TEXT": "زمان ایجاد: جدیدترین اول"
       },
       "created_at_asc": {
-        "TEXT": "Created at: Oldest first"
+        "TEXT": "زمان ایجاد: قدیمی ترین اول"
       },
       "priority_desc": {
-        "TEXT": "Priority: Highest first"
+        "TEXT": "اولویت: بالاترین اول"
       },
       "priority_asc": {
-        "TEXT": "Priority: Lowest first"
+        "TEXT": "اولویت: پایین ترین اول"
       },
       "waiting_since_asc": {
-        "TEXT": "Pending Response: Longest first"
+        "TEXT": "در انتظار پاسخ: بیشترین اول"
       },
       "waiting_since_desc": {
-        "TEXT": "Pending Response: Shortest first"
+        "TEXT": "در انتظار پاسخ: کم‌ترین اول"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/fa/contact.json

@@ -39,16 +39,17 @@
     },
     "MERGE_CONTACT": "ادغام مخاطبین",
     "CONTACT_ACTIONS": "اقدامات مخاطب",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
+    "MUTE_CONTACT": "مسدود کردن مخاطب",
+    "UNMUTE_CONTACT": "رفع مسدود کردن مخاطب",
+    "MUTED_SUCCESS": "مخاطب با موفقیت مسدود شد. گفتگوهای بعدی به شما اطلاع داده نخواهد شد.",
+    "UNMUTED_SUCCESS": "مخاطب با موفقیت رفع نسداد شد.",
     "SEND_TRANSCRIPT": "ارسال رونوشت",
     "EDIT_LABEL": "ویرایش",
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "ویژگی‌های سفارشی",
       "CONTACT_LABELS": "تماس با برچسب ها",
-      "PREVIOUS_CONVERSATIONS": "گفتگوهای قبلی"
+      "PREVIOUS_CONVERSATIONS": "گفتگوهای قبلی",
+      "NO_RECORDS_FOUND": "هیچ ویژگی یافت نشد"
     }
   },
   "EDIT_CONTACT": {
@@ -71,7 +72,7 @@
       "SUBMIT": "تزریق کردن",
       "CANCEL": "انصراف"
     },
-    "SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
+    "SUCCESS_MESSAGE": "پس از تکمیل ورود اطلاعات از طریق ایمیل به شما اطلاع داده خواهد شد.",
     "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
   },
   "EXPORT_CONTACTS": {
@@ -82,9 +83,9 @@
     "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید",
     "CONFIRM": {
       "TITLE": "خروجی گرفتن مخاطب ها",
-      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
+      "MESSAGE": "آیا مطمئن هستید که می خواهید از همه مخاطبین خروجی بگیرید؟",
+      "YES": "بله، خروجی بگیر",
+      "NO": "نه، انصراف"
     }
   },
   "DELETE_NOTE": {
@@ -296,8 +297,8 @@
     "BUTTON": "افزودن ویژگی سفارشی",
     "NOT_AVAILABLE": "هیچ ویژگی سفارشی برای این مخاطب موجود نیست.",
     "COPY_SUCCESSFUL": "با موفقیت در کلیپ‌بورد کپی شد",
-    "SHOW_MORE": "Show all attributes",
-    "SHOW_LESS": "Show less attributes",
+    "SHOW_MORE": "نمایش همه ویژگی ها",
+    "SHOW_LESS": "نمایش ویژگی های کمتر",
     "ACTIONS": {
       "COPY": "کپی ویژگی",
       "DELETE": "حذف ویژگی",
@@ -348,7 +349,7 @@
     "VALIDATIONS": {
       "REQUIRED": "مقدار معتبر مورد نیاز است",
       "INVALID_URL": "URL نامعتبر",
-      "INVALID_INPUT": "Invalid Input"
+      "INVALID_INPUT": "ورودی نامعتبر"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/fa/contactFilters.json

@@ -2,18 +2,18 @@
   "CONTACTS_FILTER": {
     "TITLE": "فیلتر مخاطبین",
     "SUBTITLE": "فیلترهای زیر را اضافه کنید و برای اعمال فیلتر کردن مخاطبین، برروی «ثبت» ضربه بزنید.",
-    "EDIT_CUSTOM_SEGMENT": "Edit Segment",
-    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your segment.",
+    "EDIT_CUSTOM_SEGMENT": "ویرایش بخش",
+    "CUSTOM_VIEWS_SUBTITLE": "فیلترها را اضافه یا حذف کنید و بخش خود را به روز کنید.",
     "ADD_NEW_FILTER": "افزودن فیلتر",
     "CLEAR_ALL_FILTERS": "پاک کردن همه فیلترها",
     "FILTER_DELETE_ERROR": "شما باید حداقل یک فیلتر برای ذخیره داشته باشید",
     "SUBMIT_BUTTON_LABEL": "ثبت",
-    "UPDATE_BUTTON_LABEL": "Update Segment",
+    "UPDATE_BUTTON_LABEL": "ویرایش بخش",
     "CANCEL_BUTTON_LABEL": "انصراف",
     "CLEAR_BUTTON_LABEL": "پاک کردن فیلترها",
     "EMPTY_VALUE_ERROR": "مقدار الزامی است",
-    "SEGMENT_LABEL": "Segment Name",
-    "SEGMENT_QUERY_LABEL": "Segment Query",
+    "SEGMENT_LABEL": "اسم بخش",
+    "SEGMENT_QUERY_LABEL": "کوئری بخش",
     "TOOLTIP_LABEL": "فیلتر مخاطبین",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "و",
@@ -45,7 +45,7 @@
       "CREATED_AT": "ایجاد شده در",
       "LAST_ACTIVITY": "آخرین فعالیت",
       "REFERER_LINK": "پیوند ارجاع‌دهنده",
-      "BLOCKED": "Blocked"
+      "BLOCKED": "مسدود شده"
     },
     "GROUPS": {
       "STANDARD_FILTERS": "فیلترهای استاندارد",

app/javascript/dashboard/i18n/locale/fa/conversation.json

@@ -40,10 +40,10 @@
     "UNKNOWN_FILE_TYPE": "فایل ناشناخته",
     "SAVE_CONTACT": "ذخیره",
     "UPLOADING_ATTACHMENTS": "در حال بارگذاری پیوست‌ها...",
-    "REPLIED_TO_STORY": "Replied to your story",
-    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
-    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
-    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
+    "REPLIED_TO_STORY": "به استوری شما پاسخ داده",
+    "UNSUPPORTED_MESSAGE": "از این پیام پشتیبانی نمی شود.",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "این پیام پشتیبانی نمی شود. می توانید این پیام را در برنامه فیس بوک مسنجر مشاهده کنید.",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "این پیام پشتیبانی نمی شود. می توانید این پیام را در برنامه اینستاگرام مشاهده کنید.",
     "SUCCESS_DELETE_MESSAGE": "پیام با موفقیت حذف شد",
     "FAIL_DELETE_MESSSAGE": "پیام حذف نشد! دوباره امتحان کنید",
     "NO_RESPONSE": "بدون پاسخ",
@@ -69,8 +69,8 @@
         "FRT": "FRT {status}",
         "NRT": "NRT {status}",
         "RT": "RT {status}",
-        "MISSED": "missed",
-        "DUE": "due"
+        "MISSED": "از دست رفته",
+        "DUE": "نقض"
       }
     },
     "RESOLVE_DROPDOWN": {
@@ -92,7 +92,7 @@
       "TITLE": "اولویت",
       "OPTIONS": {
         "NONE": "هیچکدام",
-        "URGENT": "Urgent",
+        "URGENT": "فوری",
         "HIGH": "بالا",
         "MEDIUM": "متوسط",
         "LOW": "پایین"
@@ -116,14 +116,14 @@
         "TOMORROW": "تا فردا",
         "NEXT_WEEK": "تا هفته بعد"
       },
-      "ASSIGN_AGENT": "ایجنت را تعیین کنید",
+      "ASSIGN_AGENT": "اپراتور را تعیین کنید",
       "ASSIGN_LABEL": "برچسب اختصاص دهید",
-      "AGENTS_LOADING": "بارگذاری ایجنت ها...",
+      "AGENTS_LOADING": "بارگذاری اپراتور ها...",
       "ASSIGN_TEAM": "تیم را تعیین کنید",
       "API": {
         "AGENT_ASSIGNMENT": {
           "SUCCESFUL": "شناسه مکالمه %{conversationId} به \"%{agentName}\" اختصاص داده شد",
-          "FAILED": "ایجنت تعیین نشد. لطفا دوباره تلاش کنید."
+          "FAILED": "اپراتور تعیین نشد. لطفا دوباره تلاش کنید."
         },
         "LABEL_ASSIGNMENT": {
           "SUCCESFUL": "برچسب #%{labelName} را به شناسه مکالمه %{conversationId} اختصاص داد",
@@ -247,7 +247,7 @@
     },
     "TEAM_MEMBERS": {
       "TITLE": "اعضای تیم خود را دعوت کنید",
-      "DESCRIPTION": "از آنجا که در حال آماده شدن برای صحبت با مشتری هستید ، می توانید از هم تیمی های خود نیز کمک بگیرید. با افزودن آدرس ایمیل آنها به لیست ایجنت ها، می توانید از هم تیمی های خود دعوت کنید.",
+      "DESCRIPTION": "از آنجا که در حال آماده شدن برای گفتگو با مشتری هستید ، می توانید از هم تیمی های خود نیز کمک بگیرید. با افزودن آدرس ایمیل آنها به لیست اپراتور ها، می توانید از هم تیمی های خود دعوت کنید.",
       "NEW_LINK": "برای دعوت از یکی از اعضای تیم اینجا را کلیک کنید"
     },
     "INBOXES": {
@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "ایجاد ویژگی",
+    "NO_RECORDS_FOUND": "هیچ ویژگی یافت نشد",
     "UPDATE": {
       "SUCCESS": "ویژگی با موفقیت به روز شد",
       "ERROR": "امکان به روزرسانی ویژگی وجود ندارد. لطفاً بعداً دوباره امتحان کنید"

app/javascript/dashboard/i18n/locale/fa/csatMgmt.json

@@ -3,11 +3,11 @@
     "TITLE": "به مکالمه خود امتیاز دهید",
     "PLACEHOLDER": "توضیحات بیشتر بدهید...",
     "RATINGS": {
-      "POOR": "😞 Poor",
-      "FAIR": "😑 Fair",
-      "AVERAGE": "😐 Average",
-      "GOOD": "😀 Good",
-      "EXCELLENT": "😍 Excellent"
+      "POOR": "😞 خیلی بد",
+      "FAIR": "😑 بد",
+      "AVERAGE": "😐 معمولی",
+      "GOOD": "😀 خوب",
+      "EXCELLENT": "😍 عالی"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "درخواست دادن",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "در ۷ روز گذشته",
+      "LAST_30_DAYS": "در ۳۰ روز گذشته",
+      "LAST_3_MONTHS": "۳ ماه گذشته",
+      "LAST_6_MONTHS": "۶ ماه گذشته",
+      "LAST_YEAR": "پارسال",
+      "CUSTOM_RANGE": "محدوده تاریخ سفارشی"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fa/general.json

@@ -1,5 +1,5 @@
 {
   "GENERAL": {
-    "SHOWING_RESULTS": "Showing {firstIndex}-{lastIndex} of {totalCount} items"
+    "SHOWING_RESULTS": "نمایش {firstIndex} تا {lastIndex} از {totalCount} مورد"
   }
 }

app/javascript/dashboard/i18n/locale/fa/generalSettings.json

@@ -50,9 +50,9 @@
     },
     "UPDATE_CHATWOOT": "به روزرسانی%{latestChatwootVersion} برای Chatwoot در دسترس است. لطفا نمونه خود را به روز کنید.",
     "LEARN_MORE": "بیشتر بدانید",
-    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
-    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
-    "OPEN_BILLING": "Open billing"
+    "PAYMENT_PENDING": "پرداخت شما در حال پردازش است. لطفاً اطلاعات پرداخت خود را برای ادامه استفاده از Chatwoot به روز کنید",
+    "LIMITS_UPGRADE": "حساب شما از محدودیت های استفاده فراتر رفته است، لطفاً برای ادامه استفاده از Chatwoot برنامه خود را ارتقا دهید",
+    "OPEN_BILLING": "باز کردن صورتحساب"
   },
   "FORMS": {
     "MULTISELECT": {
@@ -88,9 +88,9 @@
       "assigned_conversation_new_message": "پیام جدید",
       "participating_conversation_new_message": "پیام جدید",
       "conversation_mention": "اشاره",
-      "sla_missed_first_response": "SLA Missed",
-      "sla_missed_next_response": "SLA Missed",
-      "sla_missed_resolution": "SLA Missed"
+      "sla_missed_first_response": "SLA های از دست رفته",
+      "sla_missed_next_response": "SLA های از دست رفته",
+      "sla_missed_resolution": "SLA های از دست رفته"
     }
   },
   "NETWORK": {
@@ -107,27 +107,27 @@
       "GENERAL": "عمومی",
       "REPORTS": "گزارشات",
       "CONVERSATION": "گفتگو",
-      "CHANGE_ASSIGNEE": "نماینده را تغییر دهید",
-      "CHANGE_PRIORITY": "Change Priority",
+      "CHANGE_ASSIGNEE": "اپراتور را تغییر دهید",
+      "CHANGE_PRIORITY": "تغییر اولویت",
       "CHANGE_TEAM": "تیم را تغییر دهید",
       "SNOOZE_CONVERSATION": "به تعویق انداختن مکالمه",
       "ADD_LABEL": "برچسب را به مکالمه اضافه کنید",
       "REMOVE_LABEL": "برچسب را از مکالمه حذف کنید",
       "SETTINGS": "تنظیمات",
-      "AI_ASSIST": "AI Assist",
+      "AI_ASSIST": "دستیار هوش مصنوعی",
       "APPEARANCE": "ظاهری",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "SNOOZE_NOTIFICATION": "به تعویق انداختن آگاه‌سازی"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "به داشبورد مکالمه بروید",
       "GO_TO_CONTACTS_DASHBOARD": "به داشبورد مخاطبین بروید",
       "GO_TO_REPORTS_OVERVIEW": "به نمای کلی گزارش ها بروید",
       "GO_TO_CONVERSATION_REPORTS": "به گزارش های گفتگو بروید",
-      "GO_TO_AGENT_REPORTS": "به گزارش های ایجنت بروید",
+      "GO_TO_AGENT_REPORTS": "به گزارش های اپراتور بروید",
       "GO_TO_LABEL_REPORTS": "به گزارش برچسب بروید",
       "GO_TO_INBOX_REPORTS": "به گزارش صندوق ورودی بروید",
       "GO_TO_TEAM_REPORTS": "به گزارش تیم بروید",
-      "GO_TO_SETTINGS_AGENTS": "به تنظیمات ایجنت بروید",
+      "GO_TO_SETTINGS_AGENTS": "به تنظیمات اپراتور بروید",
       "GO_TO_SETTINGS_TEAMS": "به تنظیمات تیم بروید",
       "GO_TO_SETTINGS_INBOXES": "به تنظیمات صندوق ورودی بروید",
       "GO_TO_SETTINGS_LABELS": "به تنظیمات برچسب بروید",
@@ -137,8 +137,8 @@
       "GO_TO_SETTINGS_PROFILE": "به تنظیمات پروفایل بروید",
       "GO_TO_NOTIFICATIONS": "به اعلان ها بروید",
       "ADD_LABELS_TO_CONVERSATION": "برچسب را به مکالمه اضافه کنید",
-      "ASSIGN_AN_AGENT": "یک ایجنت تعیین کنید",
-      "AI_ASSIST": "AI Assist",
+      "ASSIGN_AN_AGENT": "یک اپراتور تعیین کنید",
+      "AI_ASSIST": "دستیار هوش مصنوعی",
       "ASSIGN_PRIORITY": "انتساب اولویت",
       "ASSIGN_A_TEAM": "یک تیم را تعیین کنید",
       "MUTE_CONVERSATION": "صدای گفتگو را قطع کن",
@@ -158,7 +158,7 @@
       "LIGHT_MODE": "روشن",
       "DARK_MODE": "تیره",
       "SYSTEM_MODE": "سیستم",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "SNOOZE_NOTIFICATION": "به تعویق انداختن آگاه‌سازی"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/fa/helpCenter.json

@@ -18,10 +18,10 @@
         "ARCHIVED": "مقالات آرشیو شده"
       },
       "LOCALE_SELECT": {
-        "TITLE": "Select locale",
-        "PLACEHOLDER": "Select locale",
-        "NO_RESULT": "No locale found",
-        "SEARCH_PLACEHOLDER": "Search locale"
+        "TITLE": "انتخاب زبان",
+        "PLACEHOLDER": "انتخاب زبان",
+        "NO_RESULT": "هیچ زبانی یافت نشد",
+        "SEARCH_PLACEHOLDER": "جستجوی زبان"
       }
     },
     "EDIT_HEADER": {
@@ -82,15 +82,15 @@
       }
     },
     "ARTICLE_SEARCH_RESULT": {
-      "UNCATEGORIZED": "Uncategorized",
-      "SEARCH_RESULTS": "Search results for %{query}",
-      "EMPTY_TEXT": "Search for articles to insert into replies.",
+      "UNCATEGORIZED": "دسته بندی نشده",
+      "SEARCH_RESULTS": "جستجو بر اساس %{query}",
+      "EMPTY_TEXT": "جستجو در مقالات برای درج در پاسخ.",
       "SEARCH_LOADER": "در حال جستجو...",
-      "INSERT_ARTICLE": "Insert",
-      "NO_RESULT": "No articles found",
-      "COPY_LINK": "Copy article link to clipboard",
-      "OPEN_LINK": "Open article in new tab",
-      "PREVIEW_LINK": "Preview article"
+      "INSERT_ARTICLE": "درج",
+      "NO_RESULT": "هیچ مقاله ای یافت نشد",
+      "COPY_LINK": "کپی آدرس مقاله در کلیپ برد",
+      "OPEN_LINK": "باز کردن مقاله در صفحه جدید",
+      "PREVIEW_LINK": "پیش نمایش مقاله"
     },
     "PORTAL": {
       "HEADER": "پورتال ها",
@@ -231,9 +231,9 @@
           "LABEL": "آرم",
           "UPLOAD_BUTTON": "بارگذاری آرم",
           "HELP_TEXT": "این لوگو در هدر پورتال نمایش داده می شود.",
-          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
-          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
-          "IMAGE_DELETE_ERROR": "Error while deleting logo"
+          "IMAGE_UPLOAD_SUCCESS": "تصویر با موفقیت آپلود شد",
+          "IMAGE_UPLOAD_ERROR": "تصویر با موفقیت حذف شد",
+          "IMAGE_DELETE_ERROR": "خطا هنگام حذف تصویر"
         },
         "NAME": {
           "LABEL": "نام",
@@ -325,7 +325,7 @@
       },
       "COLUMNS": {
         "BY": "توسط",
-        "AUTHOR_NOT_AVAILABLE": "Author is not available"
+        "AUTHOR_NOT_AVAILABLE": "نویسنده در دسترس نیست"
       }
     },
     "EDIT_ARTICLE": {
@@ -379,7 +379,7 @@
         "NAME": {
           "LABEL": "نام",
           "PLACEHOLDER": "نام دسته‌بندی",
-          "HELP_TEXT": "The category name and icon will be used in the public facing portal to categorize articles.",
+          "HELP_TEXT": "از نام و نماد دسته بندی در پرتال عمومی برای دسته بندی مقالات استفاده می شود.",
           "ERROR": "نام الزامی است"
         },
         "SLUG": {
@@ -410,7 +410,7 @@
         "NAME": {
           "LABEL": "نام",
           "PLACEHOLDER": "نام دسته‌بندی",
-          "HELP_TEXT": "The category name and icon will be used in the public facing portal to categorize articles.",
+          "HELP_TEXT": "از نام و نماد دسته بندی در پرتال عمومی برای دسته بندی مقالات استفاده می شود.",
           "ERROR": "نام الزامی است"
         },
         "SLUG": {
@@ -441,44 +441,44 @@
       }
     },
     "ARTICLE_SEARCH": {
-      "TITLE": "Search articles",
-      "PLACEHOLDER": "Search articles",
-      "NO_RESULT": "No articles found",
+      "TITLE": "جستجو مقالات",
+      "PLACEHOLDER": "جستجو مقالات",
+      "NO_RESULT": "هیچ مقاله ای یافت نشد",
       "SEARCHING": "در حال جستجو...",
       "SEARCH_BUTTON": "جستجو",
-      "INSERT_ARTICLE": "Insert link",
-      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
-      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
-      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
-      "PREVIEW_LINK": "Preview article",
+      "INSERT_ARTICLE": "درج آدرس",
+      "IFRAME_ERROR": "آدرس URL خالی یا نامعتبر است. امکان نمایش محتوا وجود ندارد.",
+      "OPEN_ARTICLE_SEARCH": "درج مقاله از مرکز راهنما",
+      "SUCCESS_ARTICLE_INSERTED": "مقاله با موفقیت درج شد",
+      "PREVIEW_LINK": "پیش نمایش مقاله",
       "CANCEL": "بستن",
       "BACK": "بازگشت",
-      "BACK_RESULTS": "Back to results"
+      "BACK_RESULTS": "بازگشت به نتایج"
     },
     "UPGRADE_PAGE": {
       "TITLE": "مرکز راهنما",
-      "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
-      "SELF_HOSTED_DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Please contact your administrator to enable this feature.",
+      "DESCRIPTION": "پورتال های سلف سرویس کاربر پسند ایجاد کنید. به کاربران خود کمک کنید تا به مقالات دسترسی پیدا کنند و پشتیبانی دریافت کنند.",
+      "SELF_HOSTED_DESCRIPTION": "پورتال های سلف سرویس کاربر پسند ایجاد کنید. به کاربران خود کمک کنید تا به مقالات دسترسی پیدا کنند و پشتیبانی دریافت کنند. لطفا با ادمین برای فعال سازی این قابلیت تماس بگیرید.",
       "BUTTON": {
         "LEARN_MORE": "بیشتر بدانید",
-        "UPGRADE": "Upgrade"
+        "UPGRADE": "ارتقا"
       },
       "FEATURES": {
         "PORTALS": {
-          "TITLE": "Multiple portals",
-          "DESCRIPTION": "Create multiple help center portals for different products using the same account."
+          "TITLE": "چندین پرتال",
+          "DESCRIPTION": "با استفاده از یک حساب، چندین پورتال مرکز راهنمایی برای محصولات مختلف ایجاد کنید."
         },
         "LOCALES": {
-          "TITLE": "Full support for locales",
-          "DESCRIPTION": "Localize the portal in your language. We support all locales and allow translations for every article."
+          "TITLE": "پشتیبانی کامل از چند زبانه",
+          "DESCRIPTION": "پورتال را به زبان خود بومی سازی کنید. ما از همه زبان‌ها پشتیبانی می‌کنیم و اجازه ترجمه برای هر مقاله را می‌دهیم."
         },
         "SEO": {
-          "TITLE": "SEO-friendly design",
-          "DESCRIPTION": "Customize your meta tags to improve your visibility on search engines with our SEO-friendly pages."
+          "TITLE": "طراحی مناسب SEO",
+          "DESCRIPTION": "متا تگ های خود را سفارشی کنید تا بهتر در موتورهای جستجو دیده شوید."
         },
         "API": {
-          "TITLE": "Full API support",
-          "DESCRIPTION": "Use the portal as a headless CMS with third party front-end frameworks using our APIs."
+          "TITLE": "پشتیبانی کامل از API",
+          "DESCRIPTION": "از پرتال به عنوان یک CMS می توانید استفاده کنید که از طریق Front آدرس های API را فراخوانی می کنید."
         }
       }
     }

app/javascript/dashboard/i18n/locale/fa/inbox.json

@@ -2,12 +2,12 @@
   "INBOX": {
     "LIST": {
       "TITLE": "صندوق ورودی",
-      "DISPLAY_DROPDOWN": "Display",
-      "LOADING": "Fetching notifications",
-      "404": "There are no active notifications in this group.",
-      "NO_NOTIFICATIONS": "No notifications",
+      "DISPLAY_DROPDOWN": "نمایش",
+      "LOADING": "در حال بارگیری اعلان ها",
+      "404": "هیچ اعلان فعالی در این گروه نیست.",
+      "NO_NOTIFICATIONS": "اعلانی وجود ندارد",
       "NOTE": "آگاه‌سازی‌ها از همه صندوق‌های ورودی مشترک",
-      "NO_MESSAGES_AVAILABLE": "Oops! Not able to fetch messages",
+      "NO_MESSAGES_AVAILABLE": "اوه! قادر به دریافت پیام ها نیستم",
       "SNOOZED_UNTIL": "به تعویق افتاده تا",
       "SNOOZED_UNTIL_TOMORROW": "تا فردا به تعویق افتاد",
       "SNOOZED_UNTIL_NEXT_WEEK": "تا هفته آینده به تعویق افتاد"
@@ -18,47 +18,47 @@
       "BACK": "بازگشت"
     },
     "TYPES": {
-      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
-      "CONVERSATION_CREATION": "New conversation created",
-      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
-      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
-      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in",
-      "SLA_MISSED_FIRST_RESPONSE": "SLA target first response missed for conversation",
-      "SLA_MISSED_NEXT_RESPONSE": "SLA target next response missed for conversation",
-      "SLA_MISSED_RESOLUTION": "SLA target resolution missed for conversation"
+      "CONVERSATION_MENTION": "به نام شما در یک گفتگو اشاره شده است",
+      "CONVERSATION_CREATION": "گفتگو ایجاد شد",
+      "CONVERSATION_ASSIGNMENT": "یک گفتگو به شما اختصاص داده شده",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "پیام جدید در یک گفتگوی اختصاص داده شده",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "پیام جدید در گفتگویی که در آن شرکت داشته اید",
+      "SLA_MISSED_FIRST_RESPONSE": "سیاست SLA مربوط به اولین پاسخ در گفتگوی نقض شده",
+      "SLA_MISSED_NEXT_RESPONSE": "سیاست SLA مربوط به پاسخ بعدی در گفتگوی نقض شده",
+      "SLA_MISSED_RESOLUTION": "سیاست SLA مربوط به زمان حل موضوع در گفتگوی نقض شده"
     },
     "MENU_ITEM": {
-      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_READ": "ثبت به عنوان خوانده شده",
       "MARK_AS_UNREAD": "علامت گذاری به عنوان خوانده نشده",
       "SNOOZE": "به تعویق انداختن",
       "DELETE": "حذف",
       "MARK_ALL_READ": "همه را به عنوان خوانده شده علامت بزن",
-      "DELETE_ALL": "Delete all",
-      "DELETE_ALL_READ": "Delete all read"
+      "DELETE_ALL": "حذف همه",
+      "DELETE_ALL_READ": "حذف همه خوانده شده"
     },
     "DISPLAY_MENU": {
-      "SORT": "Sort",
-      "DISPLAY": "Display :",
+      "SORT": "ترتیب",
+      "DISPLAY": "نمایش :",
       "SORT_OPTIONS": {
-        "NEWEST": "Newest",
-        "OLDEST": "Oldest",
+        "NEWEST": "جدیدترین",
+        "OLDEST": "قدیمی ترین",
         "PRIORITY": "اولویت"
       },
       "DISPLAY_OPTIONS": {
         "SNOOZED": "به تعویق افتاد",
         "READ": "خوانده شده",
         "LABELS": "برچسب‌ها",
-        "CONVERSATION_ID": "Conversation ID"
+        "CONVERSATION_ID": "شناسه گفتگو"
       }
     },
     "ALERTS": {
-      "MARK_AS_READ": "Notification marked as read",
-      "MARK_AS_UNREAD": "Notification marked as unread",
-      "SNOOZE": "Notification snoozed",
-      "DELETE": "Notification deleted",
-      "MARK_ALL_READ": "All notifications marked as read",
-      "DELETE_ALL": "All notifications deleted",
-      "DELETE_ALL_READ": "All read notifications deleted"
+      "MARK_AS_READ": "ثبت اعلان به عنوان خوانده شده",
+      "MARK_AS_UNREAD": "ثبت اعلان به عنوان خوانده نشده",
+      "SNOOZE": "اعلان به تعویق افتاده",
+      "DELETE": "اعلان حدف شده",
+      "MARK_ALL_READ": "ثبت همه اعلان ها به عنوان خوانده شده",
+      "DELETE_ALL": "حذف همه اعلان ها",
+      "DELETE_ALL_READ": "حذف همه اعلان های خوانده شده"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "ایجنت ها را به صندوق ورودی ساخته شده تخصیص می‌دهد."
       },
       {
-        "title": "ماشالله!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "دیگه می‌تونی بترکونی"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "از لیست صفحه مورد نظر را انتخاب کنید",
         "INBOX_NAME": "عنوان صندوق ورودی",
         "ADD_NAME": "یک اسم به صندوق ورودی خود اضافه کنید",
-        "PICK_NAME": "یک اسم برای صندوق ورودی خود انتخاب کنید",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "یک مقدار انتخاب کنید"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "آدرس URL وب هوک",
-          "PLACEHOLDER": "نشانی وب Webhook خود را وارد کنید",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "لطفا آدرس URL صحیحی وارد کنید"
         },
         "CHANNEL_DOMAIN": {
@@ -112,14 +112,14 @@
           "ERROR": "پر کردن این فیلد ضروری است"
         },
         "API_KEY": {
-          "USE_API_KEY": "Use API Key Authentication",
+          "USE_API_KEY": "استفاده از API Key Authentication",
           "LABEL": "API Key SID",
-          "PLACEHOLDER": "Please enter your API Key SID",
+          "PLACEHOLDER": "لطفا API Key SID را وارد کنید",
           "ERROR": "پر کردن این فیلد ضروری است"
         },
         "API_KEY_SECRET": {
           "LABEL": "API Key Secret",
-          "PLACEHOLDER": "Please enter your API Key Secret",
+          "PLACEHOLDER": "لطفا API Key Secret را وارد کنید",
           "ERROR": "پر کردن این فیلد ضروری است"
         },
         "MESSAGING_SERVICE_SID": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API key",
-            "PLACEHOLDER": "لطفاً کلید Bandwith API خود را وارد کنید",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "پر کردن این فیلد ضروری است"
           },
           "API_SECRET": {
             "LABEL": "API Secret",
-            "PLACEHOLDER": "لطفا Bandwith API Secret خود را وارد کنید",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "پر کردن این فیلد ضروری است"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "رمز تأیید وب هوک",
-          "PLACEHOLDER": "یک رمز تأیید را وارد کنید که می خواهید برای وب هوک های فیس بوک پیکربندی کنید.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "لطفا یک مقدار معتبر وارد کنید."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "آدرس URL وب هوک",
-          "SUBTITLE": "آدرس کال بک خود را جهت دریافت اطلاعات رویداد های وارد کنید.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "آدرس URL وب هوک"
         },
         "SUBMIT_BUTTON": "ایجاد کانال API",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "کانال ایمیل",
-        "DESC": "صندوق ورودی ایمیل خود را ادغام کنید.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "عنوان کانال",
           "PLACEHOLDER": "لطفا اسم یک کانال را وارد کنید",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "ایجنت ها",
         "DESC": "در اینجا می‌توانید ایجنت ها را به صندوق‌ ورودی خود اختصاص دهید. توجه داشته باشید که فقط ایجنت هایی که در اینجا معرفی شده باشند می‌توانند به پیام‌های این صندوق پاسخ بدهند. دیگر ایجنت ها نخواهند توانست پیام‌های این صندوق را ببینید یا به آن‌ها پاسخی بدهند. <br> <b>پانویس:</b>به عنوان مدیر اگر می‌خواهید به همه صندوق‌های ورودی دسترسی داشته باشید می‌بایست خود را به عنوان ایجنت به همه صندوق‌ها اضافه کنید.",
-        "VALIDATION_ERROR": "حداقل یک ایجنت به اینباکس جدید اضافه کنید",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "انتخاب ایجنت ها برای این صندوق ورودی"
       },
       "DETAILS": {
@@ -371,8 +371,8 @@
     "DETAILS": {
       "LOADING_FB": "در حال احراز هویت با فیس بوک...",
       "ERROR_FB_AUTH": "اشکالی پیش آمد.. لطفا دوباره سعی کنید...",
-      "ERROR_FB_UNAUTHORIZED": "You're not authorized to perform this action. ",
-      "ERROR_FB_UNAUTHORIZED_HELP": "Please ensure you have access to the Facebook page with full control. You can read more about Facebook roles <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
+      "ERROR_FB_UNAUTHORIZED": "شما اجازه انجام این کار را ندارید. ",
+      "ERROR_FB_UNAUTHORIZED_HELP": "لطفا مطمئن شوید که با کنترل کامل به صفحه فیس بوک دسترسی دارید. اینجا می‌توانید درباره نقش‌های فیسبوک بیشتر بخوانید <a href=\" https://www.facebook.com/help/187316341316631\">راهنما</a>.",
       "CREATING_CHANNEL": "در حال ساخت صندوق ورودی...",
       "TITLE": "تنظیمات صفحه ورودی",
       "DESC": ""
@@ -406,19 +406,19 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "نام ارسال کننده",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
-        "FOR_EG": "For eg:",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
+        "FOR_EG": "به عنوان مثال:",
         "FRIENDLY": {
           "TITLE": "دوستانه",
           "FROM": "از",
-          "SUBTITLE": "Add the name of the agent who sent the reply in the sender name to make it friendly."
+          "SUBTITLE": "نام اپراتوری که پاسخ را ارسال کرده است را به نام فرستنده اضافه کنید تا پیام دوستانه تر شود."
         },
         "PROFESSIONAL": {
           "TITLE": "حرفه ای",
-          "SUBTITLE": "Use only the configured business name as the sender name in the email header."
+          "SUBTITLE": "فقط از نام تجاری پیکربندی شده به عنوان نام فرستنده در هدر ایمیل استفاده کنید."
         },
         "BUSINESS_NAME": {
-          "BUTTON_TEXT": "+ Configure your business name",
+          "BUTTON_TEXT": "+ نام کسب و کار خود را وارد کنید",
           "PLACEHOLDER": "نام کسب و کار خود را وارد کنید",
           "SAVE_BUTTON_TEXT": "ذخیره"
         }
@@ -479,8 +479,8 @@
       "MESSENGER_SUB_HEAD": "این دکمه را در تگ body قرار دهید",
       "INBOX_AGENTS": "ایجنت ها",
       "INBOX_AGENTS_SUB_TEXT": "اضافه کردن یا حذف کردن دسترسی ایجنت به صندوق ورودی",
-      "AGENT_ASSIGNMENT": "واگذاری مکالمه",
-      "AGENT_ASSIGNMENT_SUB_TEXT": "تنظیمات واگذاری مکالمه را به روز کنید",
+      "AGENT_ASSIGNMENT": "اختصاص گفتگو",
+      "AGENT_ASSIGNMENT_SUB_TEXT": "بروز رسانی تنظیمات اختصاص گفتگو",
       "UPDATE": "اعمال شود",
       "ENABLE_EMAIL_COLLECT_BOX": "فعال سازی فرم دریافت ایمیل از کاربر",
       "ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "فعال یا غیرفعال کردن فرم دریافت ایمیل از کاربر",
@@ -488,7 +488,7 @@
       "ENABLE_CSAT": "فعال کردن رضایت مشتری",
       "SENDER_NAME_SECTION": "فعال سازی نام اپراتور در ایمیل",
       "ENABLE_CSAT_SUB_TEXT": "پس از پایان گفتگو ، نظرسنجی CSAT (رضایت مشتری) را فعال/غیرفعال کنید",
-      "SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
+      "SENDER_NAME_SECTION_TEXT": "فعال/غیرفعال کردن نمایش نام اپراتور در ایمیل، اگر غیرفعال باشد نام کسب و کار نشان داده می شود",
       "ENABLE_CONTINUITY_VIA_EMAIL": "ادامه مکالمه را از طریق ایمیل فعال کنید",
       "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "اگر آدرس ایمیل تماس در دسترس باشد، مکالمات از طریق ایمیل ادامه خواهد یافت.",
       "LOCK_TO_SINGLE_CONVERSATION": "قفل کردن مکالمه تکی",
@@ -508,12 +508,12 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "اجازه دادن به پیام ها پس از حل شدن مکالمه",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "به کاربران اجازه دهید حتی پس از حل شدن مکالمه پیام ارسال کنند.",
       "WHATSAPP_SECTION_SUBHEADER": "این کلید API برای ادغام با API های WhatsApp استفاده می شود.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "کلید به روز شده را وارد کنید تا از آن برای ادغام با واتساپ API استفاده شود.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "API key",
       "WHATSAPP_SECTION_UPDATE_TITLE": "کلید API را به روز کنید",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "کلید API جدید را در اینجا وارد کنید",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "اعمال شود",
-      "WHATSAPP_WEBHOOK_TITLE": "رمز تأیید وب هوک",
+      "WHATSAPP_WEBHOOK_TITLE": "توکن تایید Webhook",
       "WHATSAPP_WEBHOOK_SUBHEADER": "این توکن برای تأیید صحت نقطه پایانی webhook استفاده می شود.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "به‌روزرسانی تنظیمات فرم قبل از گفتگو"
     },
@@ -527,7 +527,7 @@
     "AUTO_ASSIGNMENT": {
       "MAX_ASSIGNMENT_LIMIT": "محدودیت تخصیص خودکار",
       "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "لطفا مقداری بزرگ‌تر از عدد 0 وارد کنید",
-      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "حداکثر تعداد مکالماتی را که می توان به طور خودکار به یک نماینده اختصاص داد، از این صندوق ورودی محدود کنید"
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "حداکثر تعداد مکالماتی را که می توان به طور خودکار به یک اپراتور اختصاص داد، از این صندوق ورودی محدود کنید"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "احراز هویت مجدد",
@@ -569,7 +569,7 @@
       "UPDATE": "تنظیمات ساعات کاری را به روز کنید",
       "TOGGLE_AVAILABILITY": "دسترس بودن کسب و کار را برای این صندوق فعال کردن",
       "UNAVAILABLE_MESSAGE_LABEL": "پیامی برای بازدیدکنندگان در دسترس نیست",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "فعال کردن در دسترس بودن کسب کار ، ساعات موجود در ویجت چت زنده را نشان می دهد حتی اگر همه اپراتور ها آفلاین باشند. خارج از ساعات موجود می توان با پیام و فرم قبل از چت ، به کاربران هشدار داد.",
       "DAY": {
         "ENABLE": "در دسترس بودن را برای این روز فعال کنید",
         "UNAVAILABLE": "غیر قابل دسترسی",
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "برای فعال کردن SMTP، لطفا IMAP را پیکربندی کنید.",
       "UPDATE": "به‌روزرسانی تنظیمات IMAP",
       "TOGGLE_AVAILABILITY": "پیکربندی IMAP را برای این صندوق ورودی فعال کنید",
-      "TOGGLE_HELP": "در حال فعال کردن IMAP به کاربر در دریافت ایمیل کمک می‌کند",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "تنظیمات IMAP با موفقیت به‌روزرسانی شد",
         "ERROR_MESSAGE": "به‌روزرسانی تنظیمات IMAP ممکن نیست"

app/javascript/dashboard/i18n/locale/fa/integrations.json

@@ -103,7 +103,7 @@
       "CREATE_ERROR": "در ایجاد پیوند جلسه خطایی روی داد، لطفاً دوباره امتحان کنید"
     },
     "OPEN_AI": {
-      "AI_ASSIST": "AI Assist",
+      "AI_ASSIST": "دستیار هوش مصنوعی",
       "WITH_AI": " %{option} with AI ",
       "OPTIONS": {
         "REPLY_SUGGESTION": "Reply Suggestion",

app/javascript/dashboard/i18n/locale/fa/labelsMgmt.json

@@ -40,16 +40,16 @@
     },
     "SUGGESTIONS": {
       "TOOLTIP": {
-        "SINGLE_SUGGESTION": "Add label to conversation",
-        "MULTIPLE_SUGGESTION": "Select this label",
-        "DESELECT": "Deselect label",
-        "DISMISS": "Dismiss suggestion"
+        "SINGLE_SUGGESTION": "اضافه کردن برچسب به گفتگو",
+        "MULTIPLE_SUGGESTION": "انتخاب این برچسب",
+        "DESELECT": "برچسب را از حالت انتخاب خارج کن",
+        "DISMISS": "بستن پیشنهاد ها"
       },
       "POWERED_BY": "Chatwoot AI",
       "DISMISS": "نادیده بگیر",
-      "ADD_SELECTED_LABELS": "Add selected labels",
-      "ADD_SELECTED_LABEL": "Add selected label",
-      "ADD_ALL_LABELS": "Add all labels"
+      "ADD_SELECTED_LABELS": "اضافه کردن برچسب‌های انتخاب شده",
+      "ADD_SELECTED_LABEL": "اضافه کردن برچسب‌ انتخاب شده",
+      "ADD_ALL_LABELS": "اضافه کردن همه برچسب ها"
     },
     "ADD": {
       "TITLE": "افزودن برچسب",

app/javascript/dashboard/i18n/locale/fa/report.json

@@ -4,8 +4,8 @@
     "LOADING_CHART": "در حال دریافت اطلاعات...",
     "NO_ENOUGH_DATA": "متاسفانه اطلاعات کافی دریافت نشد، لطفا بعدا دوباره امتحان کنید",
     "DOWNLOAD_AGENT_REPORTS": "دانلود گزارش ایجنت",
-    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
-    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
+    "DATA_FETCHING_FAILED": "خطا در دریافت اطلاعات، لطفا بعدا دوباره تلاش کنید.",
+    "SUMMARY_FETCHING_FAILED": "خطا در دریافت خلاصه، لطفا بعدا دوباره تلاش کنید.",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "گفتگوها",
@@ -40,12 +40,12 @@
         "DESC": "( جمع کل )"
       },
       "BOT_HANDOFF_COUNT": {
-        "NAME": "Handoff Count",
+        "NAME": "تعداد پاسخ های رباتی",
         "DESC": "( جمع کل )"
       },
       "REPLY_TIME": {
-        "NAME": "Customer waiting time",
-        "TOOLTIP_TEXT": "Waiting time is %{metricValue} (based on %{conversationCount} replies)"
+        "NAME": "زمان انتظار مشتری",
+        "TOOLTIP_TEXT": "زمان انتظار %{metricValue} (بر اساس %{conversationCount} پاسخ)"
       }
     },
     "DATE_RANGE_OPTIONS": {
@@ -140,12 +140,12 @@
     ],
     "BUSINESS_HOURS": "ساعت کاری",
     "FILTER_ACTIONS": {
-      "CLEAR_FILTER": "Clear filter",
+      "CLEAR_FILTER": "پاک کردن فیلتر",
       "EMPTY_LIST": "نتیجه‌ای یافت نشد"
     }
   },
   "AGENT_REPORTS": {
-    "HEADER": "نمای کلی ایجنت ها",
+    "HEADER": "نمای کلی اپراتور ها",
     "LOADING_CHART": "در حال دریافت اطلاعات...",
     "NO_ENOUGH_DATA": "متاسفانه اطلاعات کافی دریافت نشد، لطفا بعدا دوباره امتحان کنید",
     "DOWNLOAD_AGENT_REPORTS": "دانلود گزارش ایجنت",
@@ -416,10 +416,10 @@
     "HEADER": "گزارشات رضایت مشتری",
     "NO_RECORDS": "هیچ پاسخ برای نظرسنجی رضایت مشتری در دسترس نیست.",
     "DOWNLOAD": "دانلود گزارش CSAT",
-    "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
+    "DOWNLOAD_FAILED": "خطا در دانلود گزارش های CSAT",
     "FILTERS": {
       "AGENTS": {
-        "PLACEHOLDER": "ایجنت را انتخاب کنید"
+        "PLACEHOLDER": "اپراتور را انتخاب کنید"
       }
     },
     "TABLE": {
@@ -449,20 +449,20 @@
     "HEADER": "گزارش‌های ربات",
     "METRIC": {
       "TOTAL_CONVERSATIONS": {
-        "LABEL": "No. of Conversations",
-        "TOOLTIP": "Total number of conversations handled by the bot"
+        "LABEL": "تعداد گفتگوها",
+        "TOOLTIP": "تعداد کل گفتگوهای رسیدگی شده توسط ربات"
       },
       "TOTAL_RESPONSES": {
-        "LABEL": "Total Responses",
-        "TOOLTIP": "Total number of responses sent by the bot"
+        "LABEL": "مجموع پاسخ ها",
+        "TOOLTIP": "تعداد کل پاسخ های ارسال شده توسط ربات"
       },
       "RESOLUTION_RATE": {
-        "LABEL": "Resolution Rate",
-        "TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
+        "LABEL": "نرخ حل شدن مساله",
+        "TOOLTIP": "تعداد کل گفتگوهای حل شده توسط ربات / تعداد کل گفتگو های رسیدگی شده توسط ربات * ۱۰۰"
       },
       "HANDOFF_RATE": {
-        "LABEL": "Handoff Rate",
-        "TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
+        "LABEL": "نرخ پاسخ ربات",
+        "TOOLTIP": "تعداد کل گفتگوهایی که به اپراتور ها اختصاص داده شده / تعداد کل گفتگوهایی که توسط ربات رسیدگی شده * ۱۰۰"
       }
     }
   },
@@ -484,9 +484,9 @@
       "CONVERSATIONS": "%{count} گفتگو"
     },
     "AGENT_CONVERSATIONS": {
-      "HEADER": "گفتگوهای ایجنت ها",
-      "LOADING_MESSAGE": "در حال بارگیری معیارهای ایجنت...",
-      "NO_AGENTS": "هیچ مکالمه ای توسط ایجنت ها وجود ندارد",
+      "HEADER": "گفتگوهای اپراتور ها",
+      "LOADING_MESSAGE": "در حال بارگیری معیارهای اپراتور...",
+      "NO_AGENTS": "هیچ مکالمه ای توسط اپراتور ها وجود ندارد",
       "TABLE_HEADER": {
         "AGENT": "ایجنت",
         "OPEN": "باز",
@@ -495,7 +495,7 @@
       }
     },
     "AGENT_STATUS": {
-      "HEADER": "وضعیت ایجنت",
+      "HEADER": "وضعیت اپراتور",
       "ONLINE": "آنلاین",
       "BUSY": "مشغول",
       "OFFLINE": "آفلاین"
@@ -511,26 +511,26 @@
     "SATURDAY": "شنبه"
   },
   "SLA_REPORTS": {
-    "HEADER": "SLA Reports",
-    "NO_RECORDS": "SLA applied conversations are not available.",
-    "LOADING": "Loading SLA data...",
-    "DOWNLOAD_SLA_REPORTS": "Download SLA reports",
-    "DOWNLOAD_FAILED": "Failed to download SLA Reports",
+    "HEADER": "گزارش‌های SLA",
+    "NO_RECORDS": "گفتگویی که SLA در آن اعمال شده باشد در دسترس نیست.",
+    "LOADING": "در حال دریافت اطلاعات SLA...",
+    "DOWNLOAD_SLA_REPORTS": "دانلود گزارش SLA",
+    "DOWNLOAD_FAILED": "خطا در دانلود گزارش های SLA",
     "DROPDOWN": {
       "ADD_FIlTER": "افزودن فیلتر",
-      "CLEAR_ALL": "Clear all",
-      "CLEAR_FILTER": "Clear filter",
+      "CLEAR_ALL": "حذف همه",
+      "CLEAR_FILTER": "پاک کردن فیلتر",
       "EMPTY_LIST": "نتیجه‌ای یافت نشد",
-      "NO_FILTER": "No filters available",
-      "SEARCH": "Search filter",
+      "NO_FILTER": "هیچ فیلتری موجود نیست",
+      "SEARCH": "فیلتر جستجو",
       "INPUT_PLACEHOLDER": {
-        "SLA": "SLA name",
+        "SLA": "نام SLA",
         "AGENTS": "اسم ایجنت",
         "INBOXES": "نام صندوق ورودی",
         "LABELS": "نام برچسب",
         "TEAMS": "نام تیم"
       },
-      "SLA": "SLA Policy",
+      "SLA": "سیاست SLA",
       "INBOXES": "صندوق ورودی",
       "AGENTS": "ایجنت",
       "LABELS": "برچسب",
@@ -538,25 +538,25 @@
     },
     "METRICS": {
       "HIT_RATE": {
-        "LABEL": "Hit Rate",
-        "TOOLTIP": "Percentage of SLAs created were completed successfully"
+        "LABEL": "نرخ برخورد",
+        "TOOLTIP": "درصد SLA های ایجاد شده که با موفقیت رعایت شده"
       },
       "NO_OF_MISSES": {
-        "LABEL": "Number of Misses",
-        "TOOLTIP": "Total SLA misses in a certain period"
+        "LABEL": "تعداد از دست رفته",
+        "TOOLTIP": "تعداد SLA های نقض شده در یک بازه زمانی"
       },
       "NO_OF_CONVERSATIONS": {
-        "LABEL": "Number of Conversations",
-        "TOOLTIP": "Total number of conversations with SLA"
+        "LABEL": "تعداد گفتگوها",
+        "TOOLTIP": "تعداد گفتگوهای مطابق با SLA"
       }
     },
     "TABLE": {
       "HEADER": {
-        "POLICY": "Policy",
+        "POLICY": "سیاست",
         "CONVERSATION": "گفتگو",
         "AGENT": "ایجنت"
       },
-      "VIEW_DETAILS": "View Details"
+      "VIEW_DETAILS": "مشاهده جزئیات"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/resetPassword.json

@@ -1,8 +1,8 @@
 {
   "RESET_PASSWORD": {
     "TITLE": "تغییر رمز عبور",
-    "DESCRIPTION": "Enter the email address you use to log in to Chatwoot to get the password reset instructions.",
-    "GO_BACK_TO_LOGIN": "If you want to go back to the login page,",
+    "DESCRIPTION": "آدرس ایمیلی را که برای ورود به Chatwoot استفاده می‌کنید وارد کنید تا دستورالعمل‌های بازیابی رمز عبور را دریافت کنید.",
+    "GO_BACK_TO_LOGIN": "اگر می خواهید به صفحه ورود به سیستم بازگردید،",
     "EMAIL": {
       "LABEL": "ایمیل",
       "PLACEHOLDER": "لطفا ایمیل خود را وارد کنید.",
@@ -10,7 +10,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "لینک ریست کردن رمز عبور به ایمیلتان ارسال شد.",
-      "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
+      "ERROR_MESSAGE": "متأسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید."
     },
     "SUBMIT": "ثبت"
   }

app/javascript/dashboard/i18n/locale/fa/setNewPassword.json

@@ -1,13 +1,13 @@
 {
   "SET_NEW_PASSWORD": {
-    "TITLE": "Set new password",
+    "TITLE": "رمز جدید",
     "PASSWORD": {
       "LABEL": "رمز عبور",
       "PLACEHOLDER": "رمز عبور",
       "ERROR": "رمز عبور خیلی کوتاه است."
     },
     "CONFIRM_PASSWORD": {
-      "LABEL": "Confirm password",
+      "LABEL": "تکرار رمز عبور",
       "PLACEHOLDER": "لطفا رمز عبور را مجددا وارد کنید",
       "ERROR": "تکرار رمز عبور می‌بایست با رمز عبور یکسان باشد."
     },

app/javascript/dashboard/i18n/locale/fa/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "رمز عبورتان عوض شد",
     "AFTER_EMAIL_CHANGED": "پروفایلتان با موفقیت تغییر یافت، اطلاعات ورود به سیستم تغییر کرده لذا لطفا مجددا به سیستم وارد شوید",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "عکس پروفایل",
       "ERROR": "لطفا ایرادات ذکر شده را برطرف کنید",
       "REMOVE_IMAGE": "حذف",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "توکن دسترسی",
-        "NOTE": "از این توکن برای دسترسی از طریق API استفاده می‌شود"
+        "NOTE": "از این توکن برای دسترسی از طریق API استفاده می‌شود",
+        "COPY": "کپی"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "اعلان های صوتی",
         "NOTE": "اعلان های صوتی را در داشبورد برای پیام ها و مکالمات جدید فعال کنید.",
+        "ALERT_TYPES": {
+          "NONE": "هیچکدام",
+          "MINE": "Assigned",
+          "ALL": "همه"
+        },
         "ALERT_TYPE": {
-          "TITLE": "رویدادهای هشدار:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "هیچکدام",
           "ASSIGNED": "مکالمات اختصاص داده شده",
           "ALL_CONVERSATIONS": "همه گفتگوها"
@@ -84,9 +91,25 @@
         "CONVERSATION_MENTION": "هنگامی که از شما در گفتگو نام برده می‌شود، از طریق ایمیل آگاه‌سازی ارسال کن",
         "ASSIGNED_CONVERSATION_NEW_MESSAGE": "با ایجاد پیام جدید در مکالمه اختصاصی ، اعلان های ایمیل را ارسال کنید",
         "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "هنگامی که یک پیام جدید در یک مکالمه شرکت کننده ایجاد می شود، اعلان های ایمیل ارسال کنید",
-        "SLA_MISSED_FIRST_RESPONSE": "Send email notifications when a conversation misses first response SLA",
-        "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
-        "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
+        "SLA_MISSED_FIRST_RESPONSE": "هر وقت گفتگویی سیاست SLA مربوط به اولین زمان پاسخ را نقض کرد ایمیل ارسال کن",
+        "SLA_MISSED_NEXT_RESPONSE": "هر وقت گفتگویی سیاست SLA مربوط به زمان پاسخ بعدی را نقض کرد ایمیل ارسال کن",
+        "SLA_MISSED_RESOLUTION": "هر وقت گفتگویی سیاست SLA مربوط به زمان حل موضوع را نقض کرد ایمیل ارسال کن"
+      },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "ایمیل",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
       },
       "API": {
         "UPDATE_SUCCESS": "تغییرات تنظیمات اعلامیه‌ها با موفقیت ثبت شد",
@@ -102,9 +125,9 @@
         "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "هنگامی که یک پیام جدید در یک مکالمه شرکت کننده ایجاد می شود، اعلان فشار ارسال کنید",
         "HAS_ENABLED_PUSH": "در این مرورگر پوش نوتیفیکیشن را فعال کرده‌اید",
         "REQUEST_PUSH": "فعال کردن پوش نوتیفیکیشن",
-        "SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA",
-        "SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA",
-        "SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA"
+        "SLA_MISSED_FIRST_RESPONSE": "هر وقت گفتگویی سیاست SLA مربوط به اولین زمان پاسخ را نقض کرد پوش ارسال کن",
+        "SLA_MISSED_NEXT_RESPONSE": "هر وقت گفتگویی سیاست SLA مربوط به زمان پاسخ بعدی را نقض کرد پوش ارسال کن",
+        "SLA_MISSED_RESOLUTION": "هر وقت گفتگویی سیاست SLA مربوط به زمان حل موضوع را نقض کرد پوش ارسال کن"
       },
       "PROFILE_IMAGE": {
         "LABEL": "عکس پروفایل"
@@ -166,9 +189,9 @@
     "TRIAL_MESSAGE": "روز تا اتمام دوره آزمایشی باقی است.",
     "TRAIL_BUTTON": "الان بخرید",
     "DELETED_USER": "کاربر حذف شده",
-    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
-    "RESEND_VERIFICATION_MAIL": "Resend verification email",
-    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
+    "EMAIL_VERIFICATION_PENDING": "ظاهرا هنوز ایمیل خود را تایید نکرده اید. لطفا ایمیل خود را برای تایید بررسی کنید.",
+    "RESEND_VERIFICATION_MAIL": "ارسال مجدد ایمیل تایید",
+    "EMAIL_VERIFICATION_SENT": "ایمیل تایید ارسال شد. لطفا ایمیل خود را بررسی کنید.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "حساب‌کاربری معلق شده است",
       "MESSAGE": "حساب‌کاربری شما به حالت تعلیق درآمده. لطفا برای اطلاعات بیشتر با تیم پشتیبانی تماس بگیرید."
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "به نوار کناری گزارش ها بروید",
       "MOVE_TO_NEXT_TAB": "به برگه بعدی در فهرست مکالمه بروید",
       "GO_TO_SETTINGS": "برو به تنظیمات",
-      "SWITCH_CONVERSATION_STATUS": "به وضعیت مکالمه بعدی بروید",
       "SWITCH_TO_PRIVATE_NOTE": "رفتن به یادداشت خصوصی",
       "SWITCH_TO_REPLY": "رفتن به پاسخ",
       "TOGGLE_SNOOZE_DROPDOWN": "تغییر حالت بازکردن تعویق"

app/javascript/dashboard/i18n/locale/fa/sla.json

@@ -1,25 +1,37 @@
 {
   "SLA": {
     "HEADER": "SLA",
-    "ADD_ACTION": "Add SLA",
-    "ADD_ACTION_LONG": "Create a new SLA Policy",
-    "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
-    "LEARN_MORE": "Learn more about SLA",
-    "LOADING": "Fetching SLAs",
+    "ADD_ACTION": "اضافه کردن SLA",
+    "ADD_ACTION_LONG": "ایجاد سیاست SLA جدید",
+    "DESCRIPTION": "قراردادهای سطح خدمات (SLA) قراردادهایی هستند که انتظارات واضحی را بین تیم شما و مشتریان تعریف می کنند. آنها استانداردهایی را برای زمان پاسخگویی و حل موضوعات تعریف می کنند، در قالب چارچوبی مه برای پاسخگویی ایجاد می کنند تجربه ای پایدار و با کیفیت را به مشتری ارائه می کنند.",
+    "LEARN_MORE": "اطلاعات بیشتری درباره SLA",
+    "LOADING": "در حال گرفتن SLAها",
+    "PAYWALL": {
+      "TITLE": "برای ایجاد SLA بروز رسانی کنید",
+      "AVAILABLE_ON": "قابلیت SLA فقط در نسخه Business و Enterprise وجود دارد.",
+      "UPGRADE_PROMPT": "برای دسترسی به ویژگی‌های پیشرفته مانند مدیریت تیم، اتوماسیون، ویژگی‌های سفارشی و موارد دیگر، طرح خود را ارتقا دهید.",
+      "UPGRADE_NOW": "حالا ارتقا دهید",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "قابلیت SLA فقط در نسخه Business و Enterprise وجود دارد.",
+      "UPGRADE_PROMPT": "برای دسترسی به ویژگی‌های پیشرفته مانند گزارش‌های حسابرسی، ظرفیت اپراتور و غیره، به یک طرح پولی ارتقا دهید.",
+      "ASK_ADMIN": "لطفاً برای ارتقا با ادمین خود تماس بگیرید."
+    },
     "LIST": {
-      "404": "There are no SLAs available in this account.",
+      "404": "هیچ SLA در این حساب‌کاربری وجود ندارد.",
       "EMPTY": {
         "TITLE_1": "Enterprise P0",
-        "DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
+        "DESC_1": "مسائلی که توسط مشتریان سازمانی مطرح می شود و نیاز به توجه فوری دارد.",
         "TITLE_2": "Enterprise P1",
-        "DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
+        "DESC_2": "مسائلی که توسط مشتریان سازمانی مطرح می شود، باید به سرعت مورد تایید قرار گیرد."
       },
-      "BUSINESS_HOURS_ON": "Business hours on",
-      "BUSINESS_HOURS_OFF": "Business hours off",
+      "BUSINESS_HOURS_ON": "در ساعت کاری",
+      "BUSINESS_HOURS_OFF": "خارج از ساعت کاری",
       "RESPONSE_TYPES": {
-        "FRT": "First response time threshold",
-        "NRT": "Next response time threshold",
-        "RT": "Resolution time threshold",
+        "FRT": "آستانه زمان اولین پاسخ",
+        "NRT": "آستانه زمان پاسخ بعدی",
+        "RT": "آستانه زمان حل موضوع",
         "SHORT_HAND": {
           "FRT": "FRT",
           "NRT": "NRT",
@@ -29,34 +41,34 @@
     },
     "FORM": {
       "NAME": {
-        "LABEL": "SLA Name",
-        "PLACEHOLDER": "SLA Name",
-        "REQUIRED_ERROR": "SLA name is required",
+        "LABEL": "نام SLA",
+        "PLACEHOLDER": "نام SLA",
+        "REQUIRED_ERROR": "نام SLA الزامی است",
         "MINIMUM_LENGTH_ERROR": "باید بیشتر از 2 کاراکتر باشد",
         "VALID_ERROR": "فقط حروف ، اعداد ، خط تیره و زیر خط مجاز است"
       },
       "DESCRIPTION": {
         "LABEL": "توضیحات",
-        "PLACEHOLDER": "SLA for premium customers"
+        "PLACEHOLDER": "SLA برای مشتریان پولی"
       },
       "FIRST_RESPONSE_TIME": {
         "LABEL": "اولین زمان پاسخگویی",
         "PLACEHOLDER": "۵"
       },
       "NEXT_RESPONSE_TIME": {
-        "LABEL": "Next Response Time",
+        "LABEL": "زمان پاسخگویی بعدی",
         "PLACEHOLDER": "۵"
       },
       "RESOLUTION_TIME": {
         "LABEL": "زمان تا حل شدن مساله",
-        "PLACEHOLDER": "60"
+        "PLACEHOLDER": "۶۰"
       },
       "BUSINESS_HOURS": {
         "LABEL": "ساعت کاری",
-        "PLACEHOLDER": "Only during business hours"
+        "PLACEHOLDER": "تنها در طول ساعات کاری"
       },
       "THRESHOLD_TIME": {
-        "INVALID_FORMAT_ERROR": "Threshold should be a number and greater than zero"
+        "INVALID_FORMAT_ERROR": "آستانه باید یک عدد و بزرگتر از صفر باشد"
       },
       "EDIT": "ویرایش",
       "CREATE": "ايجاد كردن",
@@ -64,33 +76,33 @@
       "CANCEL": "انصراف"
     },
     "ADD": {
-      "TITLE": "Add SLA",
-      "DESC": "Friendly promises for great service!",
+      "TITLE": "اضافه کردن SLA",
+      "DESC": "وعده های دوستانه برای خدمات عالی!",
       "API": {
-        "SUCCESS_MESSAGE": "SLA added successfully",
+        "SUCCESS_MESSAGE": "SLA با موفقیت اضافه شد",
         "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
       }
     },
     "DELETE": {
-      "TITLE": "Delete SLA",
+      "TITLE": "حذف SLA",
       "API": {
-        "SUCCESS_MESSAGE": "SLA deleted successfully",
+        "SUCCESS_MESSAGE": "SLA با موفقیت حذف شد",
         "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
       },
       "CONFIRM": {
         "TITLE": "تاییدیه حذف",
-        "MESSAGE": "Are you sure you want to delete ",
+        "MESSAGE": "آیا مطمئن هستید که می خواهید حذف کنید ",
         "YES": "بله، حذف شود ",
         "NO": "خیر، نگه‌دار "
       }
     },
     "EVENTS": {
-      "TITLE": "SLA Misses",
+      "TITLE": "SLA های از دست رفته",
       "FRT": "زمان تا اولین پاسخ",
-      "NRT": "Next response time",
-      "RT": "Resolution time",
-      "SHOW_MORE": "{count} more",
-      "HIDE": "Hide {count} rows"
+      "NRT": "زمان پاسخگویی بعدی",
+      "RT": "زمان تا حل شدن مساله",
+      "SHOW_MORE": "{count} بیشتر",
+      "HIDE": "مخفی کردم {count} مورد"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/fa/teamsSettings.json

@@ -83,7 +83,7 @@
       "SELECT_ALL": "انتخاب تمام ایجنت ها",
       "SELECTED_COUNT": "%{selected} تا از %{total} ایجنت انتخاب شد.",
       "BUTTON_TEXT": "اضافه کردن اپراتور",
-      "AGENT_VALIDATION_ERROR": "حداقل یک ایجنت را انتخاب کنید."
+      "AGENT_VALIDATION_ERROR": "حداقل یک اپراتور را انتخاب کنید."
     },
     "FINISH": {
       "TITLE": "تیم شما آماده است!",

app/javascript/dashboard/i18n/locale/fi/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Mukautetut attribuutit",
       "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Edelliset keskustelut"
+      "PREVIOUS_CONVERSATIONS": "Edelliset keskustelut",
+      "NO_RECORDS_FOUND": "Määritteitä ei löytynyt"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/fi/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Create attribute",
+    "NO_RECORDS_FOUND": "Määritteitä ei löytynyt",
     "UPDATE": {
       "SUCCESS": "Tunniste päivitetty onnistuneesti",
       "ERROR": "Attribuuttia ei voida päivittää. Yritä myöhemmin uudelleen"

app/javascript/dashboard/i18n/locale/fi/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Apply",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "Viimeiset 7 päivää",
+      "LAST_30_DAYS": "Viimeiset 30 päivää",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_RANGE": "Custom date range"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json

@@ -22,7 +22,7 @@
         "body": "Lisää edustajia luotuun saapuneet-kansioon."
       },
       {
-        "title": "Noniin!",
+        "title": "Voilà!",
         "route": "settings_inbox_finish",
         "body": "Kaikki valmiina!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Valitse sivu listasta",
         "INBOX_NAME": "Kansion nimi",
         "ADD_NAME": "Lisää kansiolle nimi",
-        "PICK_NAME": "Valitse kansion nimi",
+        "PICK_NAME": "Pick a Name for your Inbox",
         "PICK_A_VALUE": "Valitse arvo"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "Webhookin URL",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Please enter your Webhook URL",
           "ERROR": "Anna kelvollinen URL-osoite"
         },
         "CHANNEL_DOMAIN": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API Key",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Please enter your Bandwidth API Key",
             "ERROR": "Tämä kenttä on pakollinen"
           },
           "API_SECRET": {
             "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
             "ERROR": "Tämä kenttä on pakollinen"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Webhook Verify Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
           "ERROR": "Please enter a valid value."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "Webhookin URL",
-          "SUBTITLE": "Määritä URL-osoite, johon haluat vastaanottaa callbackin tapahtumista.",
+          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
           "PLACEHOLDER": "Webhook-URL"
         },
         "SUBMIT_BUTTON": "Luo API-kanava",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "Sähköpostikanava",
-        "DESC": "Integroi sähköpostisi saapuneet-kansioon.",
+        "DESC": "Integrate your email inbox.",
         "CHANNEL_NAME": {
           "LABEL": "Kanavan nimi",
           "PLACEHOLDER": "Ole hyvä ja anna kanavan nimi",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Edustajat",
         "DESC": "Täällä voit lisätä edustajia hallitsemaan juuri luotua saapuneet-kansiota. Vain näillä valituilla edustajilla on pääsy tähän saapuneet-kansioon. Edustajat, jotka eivät kuulu tähän saapuneet-kansioon, eivät pysty näkemään tai vastaamaan viesteihin tässä saapuneet-kansiossa, kun he kirjautuvat. <br> <b>PS:</b> Jos tarvitset ylläpitäjänä pääsyn kaikkiin saapuneisiin, sinun pitäisi lisätä itsesi edustajaksi kaikkiin laatikoihin, jotka luot.",
-        "VALIDATION_ERROR": "Lisää vähintään yksi edustaja postilaatikolle",
+        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
         "PICK_AGENTS": "Valitse edustajat postilaatikolle"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
         "FOR_EG": "For eg:",
         "FRIENDLY": {
           "TITLE": "Friendly",
@@ -508,12 +508,12 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
       "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the updated key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
       "WHATSAPP_SECTION_TITLE": "API Key",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Päivitä",
-      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
       "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
       "UPDATE": "Update IMAP settings",
       "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
       "EDIT": {
         "SUCCESS_MESSAGE": "IMAP settings updated successfully",
         "ERROR_MESSAGE": "Unable to update IMAP settings"

app/javascript/dashboard/i18n/locale/fi/settings.json

@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Salasanasi on vaihdettu onnistuneesti",
     "AFTER_EMAIL_CHANGED": "Profiilisi on päivitetty onnistuneesti, ole hyvä ja kirjaudu uudelleen kun kirjautumistunnuksesi muuttuvat",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Profiilikuva",
       "ERROR": "Korjaa lomakkeen virheet",
       "REMOVE_IMAGE": "Poista",
@@ -56,13 +57,19 @@
       },
       "ACCESS_TOKEN": {
         "TITLE": "Access Token",
-        "NOTE": "Tätä tunnusta voidaan käyttää, jos olet rakentamassa API-pohjaista integraatiota"
+        "NOTE": "Tätä tunnusta voidaan käyttää, jos olet rakentamassa API-pohjaista integraatiota",
+        "COPY": "Kopioi"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
         "TITLE": "Audio Notifications",
         "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "ALERT_TYPES": {
+          "NONE": "None",
+          "MINE": "Assigned",
+          "ALL": "Kaikki"
+        },
         "ALERT_TYPE": {
-          "TITLE": "Alert events:",
+          "TITLE": "Alert events for conversations:",
           "NONE": "None",
           "ASSIGNED": "Assigned Conversations",
           "ALL_CONVERSATIONS": "All Conversations"
@@ -88,6 +95,22 @@
         "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
         "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
       },
+      "NOTIFICATIONS": {
+        "TITLE": "Notification preferences",
+        "TYPE_TITLE": "Notification type",
+        "EMAIL": "Sähköposti",
+        "PUSH": "Push notification",
+        "TYPES": {
+          "CONVERSATION_CREATED": "A new conversation is created",
+          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
+          "CONVERSATION_MENTION": "You are mentioned in a conversation",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
+          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
+          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
+        }
+      },
       "API": {
         "UPDATE_SUCCESS": "Ilmoitusasetuksesi päivitetään onnistuneesti",
         "UPDATE_ERROR": "Asetuksia päivitettäessä tapahtui virhe. Ole hyvä ja yritä uudelleen"
@@ -320,7 +343,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
       "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
       "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
       "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
       "SWITCH_TO_REPLY": "Switch to Reply",
       "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"

app/javascript/dashboard/i18n/locale/fi/sla.json

@@ -6,6 +6,18 @@
     "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
     "LEARN_MORE": "Learn more about SLA",
     "LOADING": "Fetching SLAs",
+    "PAYWALL": {
+      "TITLE": "Upgrade to create SLAs",
+      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
+      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
@@ -93,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/i18n/locale/fr/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Attributs personnalisés",
       "CONTACT_LABELS": "Libellés des contacts",
-      "PREVIOUS_CONVERSATIONS": "Conversations précédentes"
+      "PREVIOUS_CONVERSATIONS": "Conversations précédentes",
+      "NO_RECORDS_FOUND": "Aucun attribut trouvé"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/fr/conversation.json

@@ -69,7 +69,7 @@
         "FRT": "FRT {status}",
         "NRT": "NRT {status}",
         "RT": "RT {status}",
-        "MISSED": "missed",
+        "MISSED": "manqué",
         "DUE": "due"
       }
     },
@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Créer un attribut",
+    "NO_RECORDS_FOUND": "Aucun attribut trouvé",
     "UPDATE": {
       "SUCCESS": "Attribut mis à jour avec succès",
       "ERROR": "Impossible de mettre à jour l'attribut. Veuillez réessayer plus tard"

app/javascript/dashboard/i18n/locale/fr/datePicker.json

@@ -0,0 +1,19 @@
+{
+  "DATE_PICKER": {
+    "APPLY_BUTTON": "Appliquer",
+    "CLEAR_BUTTON": "Clear",
+    "DATE_RANGE_INPUT": {
+      "START": "Start Date",
+      "END": "End Date"
+    },
+    "DATE_RANGE_OPTIONS": {
+      "TITLE": "DATE RANGE",
+      "LAST_7_DAYS": "7 derniers jours",
+      "LAST_30_DAYS": "30 derniers jours",
+      "LAST_3_MONTHS": "3 derniers mois",
+      "LAST_6_MONTHS": "6 derniers mois",
+      "LAST_YEAR": "Année dernière",
+      "CUSTOM_RANGE": "Plage de date personnalisée"
+    }
+  }
+}