diff --git a/app/models/contact_inbox.rb b/app/models/contact_inbox.rb
index 6d034880e..893ab87f3 100644
--- a/app/models/contact_inbox.rb
+++ b/app/models/contact_inbox.rb
@@ -9,7 +9,7 @@
 #  updated_at    :datetime         not null
 #  contact_id    :bigint
 #  inbox_id      :bigint
-#  source_id     :string           not null
+#  source_id     :text             not null
 #
 # Indexes
 #
diff --git a/app/models/conversation.rb b/app/models/conversation.rb
index eb97a22e8..ca8a3258e 100644
--- a/app/models/conversation.rb
+++ b/app/models/conversation.rb
@@ -40,6 +40,7 @@
 #  index_conversations_on_contact_inbox_id            (contact_inbox_id)
 #  index_conversations_on_first_reply_created_at      (first_reply_created_at)
 #  index_conversations_on_id_and_account_id           (account_id,id)
+#  index_conversations_on_identifier_and_account_id   (identifier,account_id)
 #  index_conversations_on_inbox_id                    (inbox_id)
 #  index_conversations_on_priority                    (priority)
 #  index_conversations_on_status_and_account_id       (status,account_id)
diff --git a/db/migrate/20251114173609_change_source_id_to_text.rb b/db/migrate/20251114173609_change_source_id_to_text.rb
new file mode 100644
index 000000000..c6a41131f
--- /dev/null
+++ b/db/migrate/20251114173609_change_source_id_to_text.rb
@@ -0,0 +1,9 @@
+class ChangeSourceIdToText < ActiveRecord::Migration[7.1]
+  def up
+    change_column :contact_inboxes, :source_id, :text, null: false
+  end
+
+  def down
+    change_column :contact_inboxes, :source_id, :string, null: false
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 0aeea5cc9..7b893ecd2 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.1].define(version: 2025_10_22_152158) do
+ActiveRecord::Schema[7.1].define(version: 2025_11_14_173609) do
   # These extensions should be enabled to support this database
   enable_extension "pg_stat_statements"
   enable_extension "pg_trgm"
@@ -585,7 +585,7 @@ ActiveRecord::Schema[7.1].define(version: 2025_10_22_152158) do
   create_table "contact_inboxes", force: :cascade do |t|
     t.bigint "contact_id"
     t.bigint "inbox_id"
-    t.string "source_id", null: false
+    t.text "source_id", null: false
     t.datetime "created_at", null: false
     t.datetime "updated_at", null: false
     t.boolean "hmac_verified", default: false
@@ -676,7 +676,7 @@ ActiveRecord::Schema[7.1].define(version: 2025_10_22_152158) do
     t.index ["contact_id"], name: "index_conversations_on_contact_id"
     t.index ["contact_inbox_id"], name: "index_conversations_on_contact_inbox_id"
     t.index ["first_reply_created_at"], name: "index_conversations_on_first_reply_created_at"
-    t.index ["identifier", "account_id"], name: "index_conversations_on_identifier_and_account_id" 
+    t.index ["identifier", "account_id"], name: "index_conversations_on_identifier_and_account_id"
     t.index ["inbox_id"], name: "index_conversations_on_inbox_id"
     t.index ["priority"], name: "index_conversations_on_priority"
     t.index ["status", "account_id"], name: "index_conversations_on_status_and_account_id"
diff --git a/spec/models/contact_inbox_spec.rb b/spec/models/contact_inbox_spec.rb
index 23d4b7bc7..c0a2faf9e 100644
--- a/spec/models/contact_inbox_spec.rb
+++ b/spec/models/contact_inbox_spec.rb
@@ -40,6 +40,18 @@ RSpec.describe ContactInbox do
 
   describe 'validations' do
     context 'when source_id' do
+      it 'allows source_id longer than 255 characters for channels without format restrictions' do
+        long_source_id = 'a' * 300
+        email_inbox = create(:inbox, channel: create(:channel_email))
+        contact = create(:contact, account: email_inbox.account)
+        contact_inbox = build(:contact_inbox, contact: contact, inbox: email_inbox, source_id: long_source_id)
+
+        expect(contact_inbox.valid?).to be(true)
+        expect { contact_inbox.save! }.not_to raise_error
+        expect(contact_inbox.reload.source_id).to eq(long_source_id)
+        expect(contact_inbox.source_id.length).to eq(300)
+      end
+
       it 'validates whatsapp channel source_id' do
         whatsapp_inbox = create(:channel_whatsapp, sync_templates: false, validate_provider_config: false).inbox
         contact = create(:contact)