diff --git a/app/services/whatsapp/template_processor_service.rb b/app/services/whatsapp/template_processor_service.rb
index 4a89d684a..0aaca2fb1 100644
--- a/app/services/whatsapp/template_processor_service.rb
+++ b/app/services/whatsapp/template_processor_service.rb
@@ -20,7 +20,9 @@ class Whatsapp::TemplateProcessorService
 
   def find_template
     channel.message_templates.find do |t|
-      t['name'] == template_params['name'] && t['language'] == template_params['language'] && t['status']&.downcase == 'approved'
+      t['name'] == template_params['name'] &&
+        t['language']&.downcase == template_params['language']&.downcase &&
+        t['status']&.downcase == 'approved'
     end
   end