feat: Add conversations summary CSV export (#13110)
# Pull Request Template ## Description This PR adds support for exporting conversation summary reports as CSV. Previously, the Conversations report incorrectly showed an option to download agent reports; this has now been fixed to export conversation-level data instead. Fixes https://linear.app/chatwoot/issue/CW-6176/conversation-reports-export-button-exports-agent-reports-instead ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Screenshot <img width="1859" height="1154" alt="image" src="https://github.com/user-attachments/assets/419d26f4-fda9-4782-aea6-55ffad0c37ab" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
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@@ -38,6 +38,11 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
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generate_csv('teams_report', 'api/v2/accounts/reports/teams')
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end
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def conversations_summary
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@report_data = generate_conversations_report
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generate_csv('conversations_summary_report', 'api/v2/accounts/reports/conversations_summary')
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end
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def conversation_traffic
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@report_data = generate_conversations_heatmap_report
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timezone_offset = (params[:timezone_offset] || 0).to_f
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