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feat: add activity message for SLA (#9100)

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* feat: add activity message for SLA

* chore: refactor to reduce method complexity

* chore: refactor

* feat: add spec for SLAactivity message

* chore: move SLA spec to enterprise folder

* chore: move team activity methods to a separate module

* chore: fix typo

* chore: move sla activity message spec to conversation model
This commit is contained in:
Vishnu Narayanan
2024-03-13 20:05:34 +05:30
committed by GitHub
parent 804a42c271
commit 7f4b2d66d4
6 changed files with 153 additions and 45 deletions
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85
app/models/concerns/activity_message_handler.rb
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@@ -2,14 +2,48 @@ module ActivityMessageHandler
extend ActiveSupport::Concern
include PriorityActivityMessageHandler
include LabelActivityMessageHandler
include SlaActivityMessageHandler
include TeamActivityMessageHandler
private
def create_activity
user_name = Current.user.name if Current.user.present?
status_change_activity(user_name) if saved_change_to_status?
priority_change_activity(user_name) if saved_change_to_priority?
create_label_change(activity_message_ownner(user_name)) if saved_change_to_label_list?
user_name = determine_user_name
handle_status_change(user_name)
handle_priority_change(user_name)
handle_label_change(user_name)
handle_sla_policy_change(user_name)
end
def determine_user_name
Current.user&.name
end
def handle_status_change(user_name)
return unless saved_change_to_status?
status_change_activity(user_name)
end
def handle_priority_change(user_name)
return unless saved_change_to_priority?
priority_change_activity(user_name)
end
def handle_label_change(user_name)
return unless saved_change_to_label_list?
create_label_change(activity_message_owner(user_name))
end
def handle_sla_policy_change(user_name)
return unless saved_change_to_sla_policy_id?
sla_change_type = determine_sla_change_type
create_sla_change_activity(sla_change_type, activity_message_owner(user_name))
end
def status_change_activity(user_name)
@@ -45,21 +79,6 @@ module ActivityMessageHandler
{ account_id: account_id, inbox_id: inbox_id, message_type: :activity, content: content }
end
def create_label_added(user_name, labels = [])
create_label_change_activity('added', user_name, labels)
end
def create_label_removed(user_name, labels = [])
create_label_change_activity('removed', user_name, labels)
end
def create_label_change_activity(change_type, user_name, labels = [])
return unless labels.size.positive?
content = I18n.t("conversations.activity.labels.#{change_type}", user_name: user_name, labels: labels.join(', '))
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def create_muted_message
create_mute_change_activity('muted')
end
@@ -75,30 +94,6 @@ module ActivityMessageHandler
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def generate_team_change_activity_key
team = Team.find_by(id: team_id)
key = team.present? ? 'assigned' : 'removed'
key += '_with_assignee' if key == 'assigned' && saved_change_to_assignee_id? && assignee
key
end
def generate_team_name_for_activity
previous_team_id = previous_changes[:team_id][0]
Team.find_by(id: previous_team_id)&.name if previous_team_id.present?
end
def create_team_change_activity(user_name)
user_name = activity_message_ownner(user_name)
return unless user_name
key = generate_team_change_activity_key
params = { assignee_name: assignee&.name, team_name: team&.name, user_name: user_name }
params[:team_name] = generate_team_name_for_activity if key == 'removed'
content = I18n.t("conversations.activity.team.#{key}", **params)
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def generate_assignee_change_activity_content(user_name)
params = { assignee_name: assignee&.name, user_name: user_name }.compact
key = assignee_id ? 'assigned' : 'removed'
@@ -107,7 +102,7 @@ module ActivityMessageHandler
end
def create_assignee_change_activity(user_name)
user_name = activity_message_ownner(user_name)
user_name = activity_message_owner(user_name)
return unless user_name
@@ -115,7 +110,7 @@ module ActivityMessageHandler
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def activity_message_ownner(user_name)
def activity_message_owner(user_name)
user_name = 'Automation System' if !user_name && Current.executed_by.present?
user_name
end