feat: Toggle to disallow users to send messages after a conversation is resolved (#3605)

db/migrate/20211216110209_add_allow_messages_after_resolved_to_inbox.rb

@@ -0,0 +1,16 @@
+class AddAllowMessagesAfterResolvedToInbox < ActiveRecord::Migration[6.1]
+  def change
+    add_column :inboxes, :allow_messages_after_resolved, :boolean, default: true
+
+    update_csat_enabled_inboxes
+  end
+
+  def update_csat_enabled_inboxes
+    ::Inbox.where(channel_type: 'Channel::WebWidget', csat_survey_enabled: true).find_in_batches do |inboxes_batch|
+      inboxes_batch.each do |inbox|
+        inbox.allow_messages_after_resolved = false
+        inbox.save!
+      end
+    end
+  end
+end

db/schema.rb

@@ -461,6 +461,7 @@ ActiveRecord::Schema.define(version: 2021_12_21_125545) do
     t.string "timezone", default: "UTC"
     t.boolean "enable_email_collect", default: true
     t.boolean "csat_survey_enabled", default: false
+    t.boolean 'allow_messages_after_resolved', default: true
     t.index ["account_id"], name: "index_inboxes_on_account_id"
   end
 
@@ -829,4 +830,4 @@ ActiveRecord::Schema.define(version: 2021_12_21_125545) do
     "NEW.display_id := nextval('camp_dpid_seq_' || NEW.account_id);"
   end
 
-end
+end