fix: Disable automations on auto-reply emails (#12101)

The term "sorcerer’s apprentice mode" is defined as a bug in a protocol
where, under some circumstances, the receipt of a message causes
multiple messages to be sent, each of which, when received, triggers the
same bug. - RFC3834

Reference: https://github.com/chatwoot/chatwoot/pull/9606

This PR:
- Adds an auto_reply attribute to message.
- Adds an auto_reply attribute to conversation. 
- Disable conversation_created / conversation_opened event if auto_reply
is set.
- Disable message_created event if auto_reply is set.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This commit is contained in:
Pranav
2025-08-05 00:47:06 -07:00
committed by GitHub
parent 84fd769570
commit 7e70f7a68a
14 changed files with 147 additions and 24 deletions

View File

@@ -12,7 +12,8 @@ RSpec.describe ReplyMailbox do
let(:conversation) { create(:conversation, assignee: agent, inbox: create(:inbox, account: account, greeting_enabled: false), account: account) }
let(:described_subject) { described_class.receive reply_mail }
let(:serialized_attributes) do
%w[bcc cc content_type date from html_content in_reply_to message_id multipart number_of_attachments references subject text_content to]
%w[bcc cc content_type date from html_content in_reply_to message_id multipart number_of_attachments references subject text_content to
auto_reply]
end
context 'with reply uuid present' do