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fix: Setup webhooks for manual WhatsApp Cloud channel creation (#13278)

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Fixes https://github.com/chatwoot/chatwoot/issues/13097

### Problem
The PR #12176 removed the `before_save :setup_webhooks` callback to fix
a race condition where Meta's webhook verification request arrived
before the channel was saved to the database. This change broke manual
WhatsApp Cloud channel setup. While embedded signup explicitly calls
`channel.setup_webhooks` in `EmbeddedSignupService`, manual setup had no
equivalent call - meaning the `subscribed_apps` endpoint was never
invoked and Meta never sent webhook events to Chatwoot.


### Solution
Added an `after_commit` callback that triggers webhook setup for manual
WhatsApp Cloud channels
This commit is contained in:
Muhsin Keloth
2026-01-19 14:12:36 +04:00
committed by GitHub
parent b2ffad1998
commit 7e4d93f649
5 changed files with 65 additions and 13 deletions
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4
app/services/whatsapp/embedded_signup_service.rb
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@@ -16,6 +16,10 @@ class Whatsapp::EmbeddedSignupService
validate_token_access(access_token)
channel = create_or_reauthorize_channel(access_token, phone_info)
# NOTE: We call setup_webhooks explicitly here instead of relying on after_commit callback because:
# 1. Reauthorization flow updates an existing channel (not a create), so after_commit on: :create won't trigger
# 2. We need to run check_channel_health_and_prompt_reauth after webhook setup completes
# 3. The channel is marked with source: 'embedded_signup' to skip the after_commit callback
channel.setup_webhooks
check_channel_health_and_prompt_reauth(channel)
channel