diff --git a/Gemfile.lock b/Gemfile.lock
index 8cf640103..5cf4f020d 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -135,7 +135,7 @@ GEM
     byebug (11.1.3)
     climate_control (1.1.1)
     coderay (1.1.3)
-    commonmarker (0.23.5)
+    commonmarker (0.23.6)
     concurrent-ruby (1.1.10)
     connection_pool (2.2.5)
     crack (0.4.5)
diff --git a/app/controllers/api/v1/accounts/macros_controller.rb b/app/controllers/api/v1/accounts/macros_controller.rb
index 60e1b62c2..e7946a54e 100644
--- a/app/controllers/api/v1/accounts/macros_controller.rb
+++ b/app/controllers/api/v1/accounts/macros_controller.rb
@@ -16,7 +16,9 @@ class Api::V1::Accounts::MacrosController < Api::V1::Accounts::BaseController
     @macro.save!
   end
 
-  def show; end
+  def show
+    head :not_found if @macro.nil?
+  end
 
   def destroy
     @macro.destroy!
diff --git a/app/controllers/public/api/v1/portals_controller.rb b/app/controllers/public/api/v1/portals_controller.rb
index c292198a6..da9b23956 100644
--- a/app/controllers/public/api/v1/portals_controller.rb
+++ b/app/controllers/public/api/v1/portals_controller.rb
@@ -1,6 +1,7 @@
 class Public::Api::V1::PortalsController < PublicController
   before_action :ensure_custom_domain_request, only: [:show]
   before_action :portal
+  before_action :redirect_to_portal_with_locale, only: [:show]
   layout 'portal'
 
   def show; end
@@ -9,5 +10,12 @@ class Public::Api::V1::PortalsController < PublicController
 
   def portal
     @portal ||= Portal.find_by!(slug: params[:slug], archived: false)
+    @locale = params[:locale] || @portal.default_locale
+  end
+
+  def redirect_to_portal_with_locale
+    return if params[:locale].present?
+
+    redirect_to "/hc/#{@portal.slug}/#{@portal.default_locale}"
   end
 end
diff --git a/app/javascript/dashboard/components/widgets/conversation/Message.vue b/app/javascript/dashboard/components/widgets/conversation/Message.vue
index 045f1abb9..5051a54fa 100644
--- a/app/javascript/dashboard/components/widgets/conversation/Message.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/Message.vue
@@ -188,6 +188,10 @@ export default {
       return false;
     },
     message() {
+      if (this.contentType === 'input_csat') {
+        return this.$t('CONVERSATION.CSAT_REPLY_MESSAGE');
+      }
+
       // If the message is an email, emailMessageContent would be present
       // In that case, we would use letter package to render the email
       if (this.emailMessageContent && this.isIncoming) {
diff --git a/app/javascript/dashboard/helper/portalHelper.js b/app/javascript/dashboard/helper/portalHelper.js
new file mode 100644
index 000000000..d93aa9275
--- /dev/null
+++ b/app/javascript/dashboard/helper/portalHelper.js
@@ -0,0 +1,15 @@
+export const buildPortalURL = portalSlug => {
+  const { hostURL, helpCenterURL } = window.chatwootConfig;
+  const baseURL = helpCenterURL || hostURL || '';
+  return `${baseURL}/hc/${portalSlug}`;
+};
+
+export const buildPortalArticleURL = (
+  portalSlug,
+  categorySlug,
+  locale,
+  articleId
+) => {
+  const portalURL = buildPortalURL(portalSlug);
+  return `${portalURL}/${locale}/${categorySlug}/${articleId}`;
+};
diff --git a/app/javascript/dashboard/helper/specs/portalHelper.spec.js b/app/javascript/dashboard/helper/specs/portalHelper.spec.js
new file mode 100644
index 000000000..954bdbd58
--- /dev/null
+++ b/app/javascript/dashboard/helper/specs/portalHelper.spec.js
@@ -0,0 +1,29 @@
+import { buildPortalArticleURL, buildPortalURL } from '../portalHelper';
+
+describe('PortalHelper', () => {
+  describe('buildPortalURL', () => {
+    it('returns the correct url', () => {
+      window.chatwootConfig = {
+        hostURL: 'https://app.chatwoot.com',
+        helpCenterURL: 'https://help.chatwoot.com',
+      };
+      expect(buildPortalURL('handbook')).toEqual(
+        'https://help.chatwoot.com/hc/handbook'
+      );
+      window.chatwootConfig = {};
+    });
+  });
+
+  describe('buildPortalArticleURL', () => {
+    it('returns the correct url', () => {
+      window.chatwootConfig = {
+        hostURL: 'https://app.chatwoot.com',
+        helpCenterURL: 'https://help.chatwoot.com',
+      };
+      expect(buildPortalArticleURL('handbook', 'culture', 'fr', 1)).toEqual(
+        'https://help.chatwoot.com/hc/handbook/fr/culture/1'
+      );
+      window.chatwootConfig = {};
+    });
+  });
+});
diff --git a/app/javascript/dashboard/i18n/locale/ar/helpCenter.json b/app/javascript/dashboard/i18n/locale/ar/helpCenter.json
index 5707c7a5a..b48f301c0 100644
--- a/app/javascript/dashboard/i18n/locale/ar/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ar/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/bg/helpCenter.json b/app/javascript/dashboard/i18n/locale/bg/helpCenter.json
index 2747f6dce..e008ffefa 100644
--- a/app/javascript/dashboard/i18n/locale/bg/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/bg/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ca/helpCenter.json b/app/javascript/dashboard/i18n/locale/ca/helpCenter.json
index b3d85a307..df0280993 100644
--- a/app/javascript/dashboard/i18n/locale/ca/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ca/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/cs/helpCenter.json b/app/javascript/dashboard/i18n/locale/cs/helpCenter.json
index 712e25ab8..4779130e6 100644
--- a/app/javascript/dashboard/i18n/locale/cs/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/cs/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/da/helpCenter.json b/app/javascript/dashboard/i18n/locale/da/helpCenter.json
index b61ec3e09..c8afcf3a7 100644
--- a/app/javascript/dashboard/i18n/locale/da/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/da/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/de/helpCenter.json b/app/javascript/dashboard/i18n/locale/de/helpCenter.json
index b1d35c587..a4bffcb26 100644
--- a/app/javascript/dashboard/i18n/locale/de/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/de/helpCenter.json
@@ -164,7 +164,6 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal-Slug für URLs",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
           "ERROR": "Slug ist erforderlich"
         },
         "DOMAIN": {
@@ -247,7 +246,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Kategorie-Slug für URLs",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug ist erforderlich"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/el/helpCenter.json b/app/javascript/dashboard/i18n/locale/el/helpCenter.json
index 55021ee1a..1e8d54624 100644
--- a/app/javascript/dashboard/i18n/locale/el/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/el/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/en/conversation.json b/app/javascript/dashboard/i18n/locale/en/conversation.json
index 39857520f..047e5c351 100644
--- a/app/javascript/dashboard/i18n/locale/en/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/en/conversation.json
@@ -1,6 +1,7 @@
 {
   "CONVERSATION": {
     "SELECT_A_CONVERSATION": "Please select a conversation from left pane",
+    "CSAT_REPLY_MESSAGE": "Please rate the conversation",
     "404": "Sorry, we cannot find the conversation. Please try again",
     "SWITCH_VIEW_LAYOUT": "Switch the layout",
     "DASHBOARD_APP_TAB_MESSAGES": "Messages",
diff --git a/app/javascript/dashboard/i18n/locale/en/helpCenter.json b/app/javascript/dashboard/i18n/locale/en/helpCenter.json
index f4e598342..84ba9b8c9 100644
--- a/app/javascript/dashboard/i18n/locale/en/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/en/helpCenter.json
@@ -160,7 +160,8 @@
         }
       },
       "ADD": {
-        "CREATE_FLOW": [{
+        "CREATE_FLOW": [
+          {
             "title": "Help center information",
             "route": "new_portal_information",
             "body": "Basic information about portal",
@@ -211,7 +212,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -352,7 +353,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
@@ -383,7 +384,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/es/helpCenter.json b/app/javascript/dashboard/i18n/locale/es/helpCenter.json
index 9af50f8c7..607739890 100644
--- a/app/javascript/dashboard/i18n/locale/es/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/es/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/fa/helpCenter.json b/app/javascript/dashboard/i18n/locale/fa/helpCenter.json
index 8f466739e..411452387 100644
--- a/app/javascript/dashboard/i18n/locale/fa/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/fa/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug مورد نیاز است"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Slug دسته برای آدرس ها",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug مورد نیاز است"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/fi/helpCenter.json b/app/javascript/dashboard/i18n/locale/fi/helpCenter.json
index a3c350b14..d689bb178 100644
--- a/app/javascript/dashboard/i18n/locale/fi/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/fi/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/fr/helpCenter.json b/app/javascript/dashboard/i18n/locale/fr/helpCenter.json
index 89e2d0402..53aaa81e4 100644
--- a/app/javascript/dashboard/i18n/locale/fr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/fr/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/he/helpCenter.json b/app/javascript/dashboard/i18n/locale/he/helpCenter.json
index bc73af4fe..ed9525c21 100644
--- a/app/javascript/dashboard/i18n/locale/he/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/he/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/hi/helpCenter.json b/app/javascript/dashboard/i18n/locale/hi/helpCenter.json
index f642814dc..d0c7b2411 100644
--- a/app/javascript/dashboard/i18n/locale/hi/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/hi/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/hu/helpCenter.json b/app/javascript/dashboard/i18n/locale/hu/helpCenter.json
index de706ddd5..97b256648 100644
--- a/app/javascript/dashboard/i18n/locale/hu/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/hu/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/id/helpCenter.json b/app/javascript/dashboard/i18n/locale/id/helpCenter.json
index f4b8eda3a..cd3625c49 100644
--- a/app/javascript/dashboard/i18n/locale/id/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/id/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/it/helpCenter.json b/app/javascript/dashboard/i18n/locale/it/helpCenter.json
index 2a068d05a..1ec5277df 100644
--- a/app/javascript/dashboard/i18n/locale/it/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/it/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Slug portale per URLs",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug è obbligatorio"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Slug categoria per url",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug è obbligatorio"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ja/helpCenter.json b/app/javascript/dashboard/i18n/locale/ja/helpCenter.json
index 55932dfa7..f464401bd 100644
--- a/app/javascript/dashboard/i18n/locale/ja/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ja/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ka/helpCenter.json b/app/javascript/dashboard/i18n/locale/ka/helpCenter.json
index f642814dc..d0c7b2411 100644
--- a/app/javascript/dashboard/i18n/locale/ka/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ka/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ko/helpCenter.json b/app/javascript/dashboard/i18n/locale/ko/helpCenter.json
index 56b20c478..91cbb2c02 100644
--- a/app/javascript/dashboard/i18n/locale/ko/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ko/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/lv/helpCenter.json b/app/javascript/dashboard/i18n/locale/lv/helpCenter.json
index f642814dc..d0c7b2411 100644
--- a/app/javascript/dashboard/i18n/locale/lv/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/lv/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ml/helpCenter.json b/app/javascript/dashboard/i18n/locale/ml/helpCenter.json
index 467172aec..855fe2157 100644
--- a/app/javascript/dashboard/i18n/locale/ml/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ml/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ms/helpCenter.json b/app/javascript/dashboard/i18n/locale/ms/helpCenter.json
index f642814dc..d0c7b2411 100644
--- a/app/javascript/dashboard/i18n/locale/ms/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ms/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ne/helpCenter.json b/app/javascript/dashboard/i18n/locale/ne/helpCenter.json
index f642814dc..d0c7b2411 100644
--- a/app/javascript/dashboard/i18n/locale/ne/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ne/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/nl/helpCenter.json b/app/javascript/dashboard/i18n/locale/nl/helpCenter.json
index cb531a9c1..3ee1b7a68 100644
--- a/app/javascript/dashboard/i18n/locale/nl/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/nl/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/no/helpCenter.json b/app/javascript/dashboard/i18n/locale/no/helpCenter.json
index 1b81657e3..853d77da9 100644
--- a/app/javascript/dashboard/i18n/locale/no/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/no/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/pl/helpCenter.json b/app/javascript/dashboard/i18n/locale/pl/helpCenter.json
index 0d06f6c87..fcc79f650 100644
--- a/app/javascript/dashboard/i18n/locale/pl/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/pl/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/pt/helpCenter.json b/app/javascript/dashboard/i18n/locale/pt/helpCenter.json
index 108671158..21be07908 100644
--- a/app/javascript/dashboard/i18n/locale/pt/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/pt/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json b/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
index 360d772ac..efd019bea 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Slug do Portal para URLs",
-          "HELP_TEXT": "app.chatwoot.com/portal/meu-portal",
+          "HELP_TEXT": "app.chatwoot.com/hc/meu-portal",
           "ERROR": "Slug é obrigatório"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Categoria de slug para URLs",
-          "HELP_TEXT": "app.chatwoot.com/portal/meu-portal/en-US/categories/meu-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/meu-portal/en-US/categories/meu-slug",
           "ERROR": "Slug é obrigatório"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ro/helpCenter.json b/app/javascript/dashboard/i18n/locale/ro/helpCenter.json
index bf7cc5e34..f9bee9262 100644
--- a/app/javascript/dashboard/i18n/locale/ro/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ro/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ru/helpCenter.json b/app/javascript/dashboard/i18n/locale/ru/helpCenter.json
index 0d5b00675..a9d5b43ed 100644
--- a/app/javascript/dashboard/i18n/locale/ru/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ru/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Метка",
           "PLACEHOLDER": "Слаг портала для url",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Необходимо указать метку"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Метка",
           "PLACEHOLDER": "Метка категории для url",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Необходимо указать метку"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/sk/helpCenter.json b/app/javascript/dashboard/i18n/locale/sk/helpCenter.json
index 710040745..5a9eb8608 100644
--- a/app/javascript/dashboard/i18n/locale/sk/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sk/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/sr/helpCenter.json b/app/javascript/dashboard/i18n/locale/sr/helpCenter.json
index c3db27fc3..a3cb74a95 100644
--- a/app/javascript/dashboard/i18n/locale/sr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sr/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Slug portala za adrese",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug je obavezan"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Slug kategorije za adrese",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug je obavezan"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/sv/helpCenter.json b/app/javascript/dashboard/i18n/locale/sv/helpCenter.json
index 0ed7cee07..76d61f514 100644
--- a/app/javascript/dashboard/i18n/locale/sv/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sv/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ta/helpCenter.json b/app/javascript/dashboard/i18n/locale/ta/helpCenter.json
index 882182335..e9de2350c 100644
--- a/app/javascript/dashboard/i18n/locale/ta/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ta/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/th/helpCenter.json b/app/javascript/dashboard/i18n/locale/th/helpCenter.json
index 7ab1cc37b..2a0bb1ac5 100644
--- a/app/javascript/dashboard/i18n/locale/th/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/th/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/tr/helpCenter.json b/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
index 37134ee65..fb308fbc1 100644
--- a/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/uk/helpCenter.json b/app/javascript/dashboard/i18n/locale/uk/helpCenter.json
index 809461e57..814a7137e 100644
--- a/app/javascript/dashboard/i18n/locale/uk/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/uk/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Мітка",
           "PLACEHOLDER": "Портал slug для URL-адрес",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Необхідно вказати мітку"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Мітка",
           "PLACEHOLDER": "Мітка категорії для URL-адрес",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Необхідно вказати мітку"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ur/helpCenter.json b/app/javascript/dashboard/i18n/locale/ur/helpCenter.json
index fe09232f2..4de5e604e 100644
--- a/app/javascript/dashboard/i18n/locale/ur/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ur/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/helpCenter.json b/app/javascript/dashboard/i18n/locale/ur_IN/helpCenter.json
index f642814dc..d0c7b2411 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/vi/helpCenter.json b/app/javascript/dashboard/i18n/locale/vi/helpCenter.json
index e955f9302..ff7eab774 100644
--- a/app/javascript/dashboard/i18n/locale/vi/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/vi/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json b/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json
index c542d71e1..a756f9c23 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/zh-CN/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/zh-CN/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/helpCenter.json b/app/javascript/dashboard/i18n/locale/zh_TW/helpCenter.json
index 4503da88a..183a710c5 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/helpCenter.json
@@ -164,7 +164,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Portal slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal",
+
           "ERROR": "Slug is required"
         },
         "DOMAIN": {
@@ -247,7 +247,7 @@
         "SLUG": {
           "LABEL": "Slug",
           "PLACEHOLDER": "Category slug for urls",
-          "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
+          "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
           "ERROR": "Slug is required"
         },
         "DESCRIPTION": {
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/components/ArticleEditor.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/components/ArticleEditor.vue
index 00fc905b5..fef43a7fa 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/components/ArticleEditor.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/components/ArticleEditor.vue
@@ -1,8 +1,9 @@
 <template>
   <div class="edit-article--container">
-    <input
+    <resizable-text-area
       v-model="articleTitle"
       type="text"
+      rows="1"
       class="article-heading"
       :placeholder="$t('HELP_CENTER.EDIT_ARTICLE.TITLE_PLACEHOLDER')"
       @focus="onFocus"
@@ -23,11 +24,13 @@
 
 <script>
 import { debounce } from '@chatwoot/utils';
+import ResizableTextArea from 'shared/components/ResizableTextArea';
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
 
 export default {
   components: {
     WootMessageEditor,
+    ResizableTextArea,
   },
   props: {
     article: {
@@ -83,7 +86,8 @@ export default {
   font-size: var(--font-size-giga);
   font-weight: var(--font-weight-bold);
   min-height: var(--space-jumbo);
-  max-height: var(--space-jumbo);
+  max-height: 64rem;
+  height: auto;
   border: 0px solid transparent;
   padding: 0;
   color: var(--s-900);
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/components/PortalListItem.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/components/PortalListItem.vue
index e259f5f8a..e0e002002 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/components/PortalListItem.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/components/PortalListItem.vue
@@ -243,7 +243,7 @@ export default {
       this.$emit('add-locale', this.portal.id);
     },
     openSite() {
-      this.$emit('open-site');
+      this.$emit('open-site', this.portal.slug);
     },
     openSettings() {
       this.fetchPortalsAndItsCategories();
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/components/PortalSettingsBasicForm.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/components/PortalSettingsBasicForm.vue
index fc5d5d472..796d029d6 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/components/PortalSettingsBasicForm.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/components/PortalSettingsBasicForm.vue
@@ -50,7 +50,7 @@
             :error="slugError"
             :label="$t('HELP_CENTER.PORTAL.ADD.SLUG.LABEL')"
             :placeholder="$t('HELP_CENTER.PORTAL.ADD.SLUG.PLACEHOLDER')"
-            :help-text="$t('HELP_CENTER.PORTAL.ADD.SLUG.HELP_TEXT')"
+            :help-text="domainHelpText"
             @input="$v.slug.$touch"
           />
         </div>
@@ -80,6 +80,7 @@
 import thumbnail from 'dashboard/components/widgets/Thumbnail';
 import { required, minLength } from 'vuelidate/lib/validators';
 import { convertToCategorySlug } from 'dashboard/helper/commons.js';
+import { buildPortalURL } from 'dashboard/helper/portalHelper';
 
 export default {
   components: {
@@ -132,6 +133,9 @@ export default {
     domainError() {
       return this.$v.domain.$error;
     },
+    domainHelpText() {
+      return buildPortalURL(this.slug);
+    },
   },
   mounted() {
     const portal = this.portal || {};
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/EditArticle.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/EditArticle.vue
index 700574b2e..1dba3a1d4 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/EditArticle.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/EditArticle.vue
@@ -51,6 +51,7 @@ import Spinner from 'shared/components/Spinner';
 import portalMixin from '../../mixins/portalMixin';
 import alertMixin from 'shared/mixins/alertMixin';
 import wootConstants from 'dashboard/constants';
+import { buildPortalArticleURL } from 'dashboard/helper/portalHelper';
 
 const { ARTICLE_STATUS_TYPES } = wootConstants;
 export default {
@@ -86,7 +87,12 @@ export default {
     },
     portalLink() {
       const slug = this.$route.params.portalSlug;
-      return `/hc/${slug}/${this.article.category.slug}/${this.article.id}`;
+      return buildPortalArticleURL(
+        slug,
+        this.article.category.slug,
+        this.article.category.locale,
+        this.article.id
+      );
     },
   },
   mounted() {
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/ListAllArticles.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/ListAllArticles.vue
index f46d87d50..628db3782 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/ListAllArticles.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/ListAllArticles.vue
@@ -1,5 +1,5 @@
 <template>
-  <div class="container">
+  <div class="container overflow-auto">
     <article-header
       :header-title="headerTitle"
       :count="articleCount"
@@ -149,6 +149,7 @@ export default {
 .container {
   padding: 0 var(--space-normal);
   width: 100%;
+  overflow: auto;
   .articles--loader {
     align-items: center;
     display: flex;
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/NewArticle.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/NewArticle.vue
index 7e0fafff0..865c87c3a 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/NewArticle.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/articles/NewArticle.vue
@@ -126,5 +126,6 @@ export default {
 }
 .is-sidebar-open {
   flex: 0.7;
+  flex-grow: 1;
 }
 </style>
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/portals/ListAllPortals.vue b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/portals/ListAllPortals.vue
index 961ab6945..857f210d5 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/pages/portals/ListAllPortals.vue
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/pages/portals/ListAllPortals.vue
@@ -21,6 +21,7 @@
         :portal="portal"
         :status="portalStatus"
         @add-locale="addLocale"
+        @open-site="openPortal"
       />
       <div v-if="isFetching" class="portals--loader">
         <spinner />
@@ -51,6 +52,8 @@ import PortalListItem from '../../components/PortalListItem';
 import Spinner from 'shared/components/Spinner.vue';
 import EmptyState from 'dashboard/components/widgets/EmptyState';
 import AddLocale from '../../components/AddLocale';
+import { buildPortalURL } from 'dashboard/helper/portalHelper';
+
 export default {
   components: {
     PortalListItem,
@@ -79,6 +82,9 @@ export default {
     },
   },
   methods: {
+    openPortal(portalSlug) {
+      window.open(buildPortalURL(portalSlug), '_blank');
+    },
     addPortal() {
       this.$router.push({ name: 'new_portal_information' });
     },
diff --git a/app/models/application_record.rb b/app/models/application_record.rb
index 37b839992..ee91205eb 100644
--- a/app/models/application_record.rb
+++ b/app/models/application_record.rb
@@ -11,4 +11,12 @@ class ApplicationRecord < ActiveRecord::Base
 
     "#{self.class.name}Drop".constantize.new(self)
   end
+
+  private
+
+  def normalize_empty_string_to_nil(attrs = [])
+    attrs.each do |attr|
+      self[attr] = nil if self[attr].blank?
+    end
+  end
 end
diff --git a/app/models/portal.rb b/app/models/portal.rb
index a52a69253..9d36c8217 100644
--- a/app/models/portal.rb
+++ b/app/models/portal.rb
@@ -38,6 +38,7 @@ class Portal < ApplicationRecord
            source: :user
   has_one_attached :logo
 
+  before_validation -> { normalize_empty_string_to_nil(%i[custom_domain homepage_link]) }
   validates :account_id, presence: true
   validates :name, presence: true
   validates :slug, presence: true, uniqueness: true
diff --git a/app/views/api/v1/accounts/articles/_article.json.jbuilder b/app/views/api/v1/accounts/articles/_article.json.jbuilder
index 7052c1fc1..2428924c5 100644
--- a/app/views/api/v1/accounts/articles/_article.json.jbuilder
+++ b/app/views/api/v1/accounts/articles/_article.json.jbuilder
@@ -9,6 +9,8 @@ json.meta article.meta
 json.category do
   json.id article.category_id
   json.name article.category.name
+  json.slug article.category.slug
+  json.locale article.category.locale
 end
 
 if article.portal.present?
diff --git a/app/views/layouts/vueapp.html.erb b/app/views/layouts/vueapp.html.erb
index ae7393ee6..f531cfb91 100644
--- a/app/views/layouts/vueapp.html.erb
+++ b/app/views/layouts/vueapp.html.erb
@@ -33,6 +33,7 @@
     <script>
       window.chatwootConfig = {
         hostURL: '<%= ENV.fetch('FRONTEND_URL', '') %>',
+        helpCenterURL: '<%= ENV.fetch('HELPCENTER_URL', '') %>',
         fbAppId: '<%= ENV.fetch('FB_APP_ID', nil) %>',
         fbApiVersion: '<%= @global_config['FACEBOOK_API_VERSION'] %>',
         signupEnabled: '<%= @global_config['ENABLE_ACCOUNT_SIGNUP'] %>',
diff --git a/app/views/public/api/v1/portals/_category-block.html.erb b/app/views/public/api/v1/portals/_category-block.html.erb
index 9f03b7aea..de55d5398 100644
--- a/app/views/public/api/v1/portals/_category-block.html.erb
+++ b/app/views/public/api/v1/portals/_category-block.html.erb
@@ -15,7 +15,7 @@
     </div>
     <% else %>
       <% category.articles.published.take(5).each do |article| %>
-      <div class="flex justify-between content-center h-8 my-1">
+      <div class="flex justify-between content-center my-1">
         <a
           class="text-slate-800 hover:underline leading-8"
           href="/hc/<%= portal.slug %>/<%= category.locale %>/<%= category.slug %>/<%= article.id %>"
diff --git a/app/views/public/api/v1/portals/_header.html.erb b/app/views/public/api/v1/portals/_header.html.erb
index d8db3d916..b7b1cbad2 100644
--- a/app/views/public/api/v1/portals/_header.html.erb
+++ b/app/views/public/api/v1/portals/_header.html.erb
@@ -17,6 +17,7 @@
       </div>
       <% end %>
     </div>
+    <% if @portal.config["allowed_locales"].length > 1 %>
     <div class="flex items-center">
       <div class="inline-flex relative w-24">
         <select
@@ -32,5 +33,6 @@
         </div>
       </div>
     </div>
+    <% end %>
   </nav>
 </header>
diff --git a/app/views/public/api/v1/portals/show.html.erb b/app/views/public/api/v1/portals/show.html.erb
index b6a8bc4a1..c46a286d9 100644
--- a/app/views/public/api/v1/portals/show.html.erb
+++ b/app/views/public/api/v1/portals/show.html.erb
@@ -1,7 +1,7 @@
 <%= render "public/api/v1/portals/hero", portal: @portal %>
 <div class="max-w-5xl w-full flex-grow mx-auto py-8 px-4">
   <div class="grid grid-cols-1 lg:grid-cols-2 gap-x-32 gap-y-0 lg:gap-y-12">
-    <% @portal.categories.where(locale: params[:locale]).each do |category| %>
+    <% @portal.categories.where(locale: @locale).each do |category| %>
       <%= render "public/api/v1/portals/category-block", category: category, portal: @portal %>
     <% end %>
   </div>
diff --git a/config/app.yml b/config/app.yml
index b42c016b7..d5b65c1fc 100644
--- a/config/app.yml
+++ b/config/app.yml
@@ -1,5 +1,5 @@
 shared: &shared
-  version: '2.9.0'
+  version: '2.9.1'
 
 development:
   <<: *shared
diff --git a/config/routes.rb b/config/routes.rb
index 681227ef6..903c5efc8 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -287,6 +287,7 @@ Rails.application.routes.draw do
     end
   end
 
+  get 'hc/:slug', to: 'public/api/v1/portals#show'
   get 'hc/:slug/:locale', to: 'public/api/v1/portals#show'
   get 'hc/:slug/:locale/categories', to: 'public/api/v1/portals/categories#index'
   get 'hc/:slug/:locale/:category_slug', to: 'public/api/v1/portals/categories#show'
diff --git a/package.json b/package.json
index 58828cbb9..a62526801 100644
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@chatwoot/chatwoot",
-  "version": "2.9.0",
+  "version": "2.9.1",
   "license": "MIT",
   "scripts": {
     "eslint": "eslint app/**/*.{js,vue}",
diff --git a/spec/controllers/api/v1/accounts/macros_controller_spec.rb b/spec/controllers/api/v1/accounts/macros_controller_spec.rb
index d605dd508..7e4be84b1 100644
--- a/spec/controllers/api/v1/accounts/macros_controller_spec.rb
+++ b/spec/controllers/api/v1/accounts/macros_controller_spec.rb
@@ -173,6 +173,13 @@ RSpec.describe 'Api::V1::Accounts::MacrosController', type: :request do
         expect(json_response['payload']['name']).to eql(macro.name)
         expect(json_response['payload']['created_by']['id']).to eql(administrator.id)
       end
+
+      it 'return not_found status when macros not available' do
+        get "/api/v1/accounts/#{account.id}/macros/15",
+            headers: administrator.create_new_auth_token
+
+        expect(response).to have_http_status(:not_found)
+      end
     end
   end
 
diff --git a/spec/models/portal_spec.rb b/spec/models/portal_spec.rb
index 3e574ff3f..925ec3938 100644
--- a/spec/models/portal_spec.rb
+++ b/spec/models/portal_spec.rb
@@ -32,6 +32,11 @@ RSpec.describe Portal, type: :model do
         expect(portal).not_to be_valid
         expect(portal.errors.full_messages[0]).to eq('Cofig in portal on some_other_key is not supported.')
       end
+
+      it 'converts empty string to nil' do
+        portal.update(custom_domain: '')
+        expect(portal.custom_domain).to be_nil
+      end
     end
   end
 end
diff --git a/tailwind.config.js b/tailwind.config.js
index ed8dc001e..e839d00ec 100644
--- a/tailwind.config.js
+++ b/tailwind.config.js
@@ -5,6 +5,7 @@ module.exports = {
     './app/javascript/widget/**/*.vue',
     './app/javascript/shared/**/*.vue',
     './app/javascript/survey/**/*.vue',
+    './app/views/**/*.html.erb',
   ],
   future: {
     removeDeprecatedGapUtilities: true,