fix: call authorization_error! on IMAP auth failures (#13560)
## Notion document https://www.notion.so/chatwoot/Email-IMAP-Issue-30aa5f274c928062aa6bddc2e5877a63?showMoveTo=true&saveParent=true ## Description PLAIN IMAP channels (non-OAuth) were silently retrying failed authentication every minute, forever. When credentials are wrong/expired, Net::IMAP::NoResponseError was caught and logged but channel.authorization_error! was never called — so the Redis error counter never incremented, reauthorization_required? was never set, and admins were never notified. OAuth channels already had this handled correctly via the Reauthorizable concern. Additionally, Net::IMAP::ResponseParseError (raised by non-RFC-compliant IMAP servers) was falling through to the StandardError catch-all, flooding Estimated impact before fix: ~70–75 broken IMAP inboxes generating ~700k–750k wasted Sidekiq jobs/week. ## Type of change - [ ] Bug fix (non-breaking change which fixes an issue) ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules
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@@ -2,12 +2,14 @@
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require 'rails_helper'
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require Rails.root.join 'spec/models/concerns/reauthorizable_shared.rb'
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require Rails.root.join 'spec/models/concerns/backoffable_shared.rb'
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RSpec.describe Channel::Email do
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let(:channel) { create(:channel_email) }
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describe 'concerns' do
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it_behaves_like 'reauthorizable'
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it_behaves_like 'backoffable'
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context 'when prompt_reauthorization!' do
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it 'calls channel notifier mail for email' do
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