chore: Stop processing auto-response emails (#9606)

Stop processing auto-response emails
https://www.notion.so/chatwoot/Avoid-Auto-Replies-sorcerer-s-apprentice-mode-55ffb09efbd7451994f1ff852de4c168?pvs=4
This commit is contained in:
Sojan Jose
2024-06-13 14:19:11 -07:00
committed by GitHub
parent 08516e6c43
commit 7968e98529
9 changed files with 1344 additions and 34 deletions

View File

@@ -0,0 +1,35 @@
module IncomingEmailValidityHelper
private
def incoming_email_from_valid_email?
return false unless valid_external_email_for_active_account?
# we skip processing auto reply emails like delivery status notifications
# out of office replies, etc.
return false if auto_reply_email?
# return if email doesn't have a valid sender
# This can happen in cases like bounce emails for invalid contact email address
# TODO: Handle the bounce separately and mark the contact as invalid in case of reply bounces
# The returned value could be "\"\"" for some email clients
return false unless Devise.email_regexp.match?(@processed_mail.original_sender)
true
end
def valid_external_email_for_active_account?
return false unless @account.active?
return false if @processed_mail.notification_email_from_chatwoot?
true
end
def auto_reply_email?
if @processed_mail.auto_reply?
Rails.logger.info "is_auto_reply? : #{processed_mail.auto_reply?}"
true
else
false
end
end
end