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Feat: Out of office autoresponder (#2992)

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This change allows the user to enable autoresponder during the out-of-office time.

Fixes: #2035
This commit is contained in:
Aswin Dev P.S
2021-09-17 22:17:11 +05:30
committed by GitHub
parent 6ad5a7452c
commit 794a56d4cc
5 changed files with 68 additions and 26 deletions
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6
app/services/message_templates/hook_execution_service.rb
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@@ -14,14 +14,16 @@ class MessageTemplates::HookExecutionService
delegate :contact, to: :conversation
def trigger_templates
# TODO: let's see whether this is needed and remove this and related logic if not
# ::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message?
::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message?
::MessageTemplates::Template::Greeting.new(conversation: conversation).perform if should_send_greeting?
::MessageTemplates::Template::EmailCollect.new(conversation: conversation).perform if inbox.enable_email_collect && should_send_email_collect?
::MessageTemplates::Template::CsatSurvey.new(conversation: conversation).perform if should_send_csat_survey?
end
def should_send_out_of_office_message?
# should not send if its a tweet message
return false if conversation.tweet?
inbox.out_of_office? && conversation.messages.today.template.empty? && inbox.out_of_office_message.present?
end