Feat: Out of office autoresponder (#2992)

This change allows the user to enable autoresponder during the out-of-office time.

Fixes: #2035

app/javascript/dashboard/routes/dashboard/settings/inbox/Settings.vue

@@ -392,6 +392,10 @@ export default {
           key: 'collaborators',
           name: this.$t('INBOX_MGMT.TABS.COLLABORATORS'),
         },
+        {
+          key: 'businesshours',
+          name: this.$t('INBOX_MGMT.TABS.BUSINESS_HOURS'),
+        },
       ];
 
       if (this.isAWebWidgetInbox) {
@@ -401,10 +405,6 @@ export default {
             key: 'preChatForm',
             name: this.$t('INBOX_MGMT.TABS.PRE_CHAT_FORM'),
           },
-          {
-            key: 'businesshours',
-            name: this.$t('INBOX_MGMT.TABS.BUSINESS_HOURS'),
-          },
           {
             key: 'configuration',
             name: this.$t('INBOX_MGMT.TABS.CONFIGURATION'),

app/models/working_hour.rb

@@ -43,10 +43,10 @@ class WorkingHour < ApplicationRecord
   def open_at?(time)
     return false if closed_all_day?
 
-    time.hour >= open_hour &&
-      time.min  >= open_minutes &&
-      time.hour <= close_hour &&
-      time.min  <= close_minutes
+    open_time = Time.zone.now.in_time_zone(inbox.timezone).change({ hour: open_hour, min: open_minutes })
+    close_time = Time.zone.now.in_time_zone(inbox.timezone).change({ hour: close_hour, min: close_minutes })
+
+    time.between?(open_time, close_time)
   end
 
   def open_now?

app/services/message_templates/hook_execution_service.rb

@@ -14,14 +14,16 @@ class MessageTemplates::HookExecutionService
   delegate :contact, to: :conversation
 
   def trigger_templates
-    # TODO: let's see whether this is needed and remove this and related logic if not
-    # ::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message?
+    ::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message?
     ::MessageTemplates::Template::Greeting.new(conversation: conversation).perform if should_send_greeting?
     ::MessageTemplates::Template::EmailCollect.new(conversation: conversation).perform if inbox.enable_email_collect && should_send_email_collect?
     ::MessageTemplates::Template::CsatSurvey.new(conversation: conversation).perform if should_send_csat_survey?
   end
 
   def should_send_out_of_office_message?
+    # should not send if its a tweet message
+    return false if conversation.tweet?
+
     inbox.out_of_office? && conversation.messages.today.template.empty? && inbox.out_of_office_message.present?
   end