fix: Prevent article editor from resetting content while typing (#14014)
# Pull Request Template ## Description ### Description This PR fixes an issue where the editor would reset content and move the cursor while typing. The issue was caused by a dual debounce setup (400ms + 2500ms) that saved content and then overwrote local state with stale API responses while the user was still typing. ### What changed * Editor now uses local state (`localTitle`, `localContent`) as the source of truth while editing * Vuex store is only used on initial load or navigation * Replaced dual debounce with a single 500ms debounce (fewer API calls) * `UPDATE_ARTICLE` now merges updates instead of replacing the article * Prevents status changes from wiping unsaved content * Removed `updateAsync` for a simpler update flow ### How it works User types → local ref updates immediately (editor reads from this) → 500ms debounce triggers → dispatches `articles/update` → API persists the change → on success: store merges the response (used by other components) → editor remains unaffected (continues using local state) Fixes https://linear.app/chatwoot/issue/CW-6727/better-syncing-of-content-the-editor-randomly-updates-the-content ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? 1. Open any Help Center article for editing 2. Type continuously for a few seconds — content should not reset or jump 3. Change article status (publish/archive/draft) while editing — content should remain intact 4. Test on a slow network (use DevTools throttling) — typing should remain smooth ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
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@@ -40,11 +40,10 @@ const articleLink = computed(() => {
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);
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});
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const saveArticle = async ({ ...values }, isAsync = false) => {
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const actionToDispatch = isAsync ? 'articles/updateAsync' : 'articles/update';
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const saveArticle = async ({ ...values }) => {
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isUpdating.value = true;
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try {
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await store.dispatch(actionToDispatch, {
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await store.dispatch('articles/update', {
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portalSlug,
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articleId: articleSlug,
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...values,
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@@ -62,10 +61,6 @@ const saveArticle = async ({ ...values }, isAsync = false) => {
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}
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};
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const saveArticleAsync = async ({ ...values }) => {
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saveArticle({ ...values }, true);
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};
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const isCategoryArticles = computed(() => {
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return (
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route.name === 'portals_categories_articles_index' ||
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@@ -112,7 +107,6 @@ onMounted(fetchArticleDetails);
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:is-updating="isUpdating"
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:is-saved="isSaved"
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@save-article="saveArticle"
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@save-article-async="saveArticleAsync"
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@preview-article="previewArticle"
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@go-back="goBackToArticles"
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/>
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