fix: Prevent article editor from resetting content while typing (#14014)

# Pull Request Template

## Description


### Description

This PR fixes an issue where the editor would reset content and move the
cursor while typing. The issue was caused by a dual debounce setup
(400ms + 2500ms) that saved content and then overwrote local state with
stale API responses while the user was still typing.

### What changed

* Editor now uses local state (`localTitle`, `localContent`) as the
source of truth while editing
* Vuex store is only used on initial load or navigation
* Replaced dual debounce with a single 500ms debounce (fewer API calls)
* `UPDATE_ARTICLE` now merges updates instead of replacing the article
  * Prevents status changes from wiping unsaved content
* Removed `updateAsync` for a simpler update flow

### How it works

User types
→ local ref updates immediately (editor reads from this)
→ 500ms debounce triggers
→ dispatches `articles/update`
→ API persists the change
→ on success: store merges the response (used by other components)
→ editor remains unaffected (continues using local state)



Fixes
https://linear.app/chatwoot/issue/CW-6727/better-syncing-of-content-the-editor-randomly-updates-the-content

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

1. Open any Help Center article for editing
2. Type continuously for a few seconds — content should not reset or
jump
3. Change article status (publish/archive/draft) while editing — content
should remain intact
4. Test on a slow network (use DevTools throttling) — typing should
remain smooth


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This commit is contained in:
Sivin Varghese
2026-04-14 18:18:38 +05:30
committed by GitHub
parent b7b6e67df7
commit 72c9e1775b
4 changed files with 25 additions and 62 deletions

View File

@@ -1,5 +1,5 @@
<script setup>
import { computed, ref } from 'vue';
import { ref, computed, watch } from 'vue';
import { debounce } from '@chatwoot/utils';
import { useI18n } from 'vue-i18n';
import { ARTICLE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';
@@ -27,7 +27,6 @@ const props = defineProps({
const emit = defineEmits([
'saveArticle',
'saveArticleAsync',
'goBack',
'setAuthor',
'setCategory',
@@ -39,42 +38,37 @@ const { t } = useI18n();
const isNewArticle = computed(() => !props.article?.id);
const saveAndSync = value => {
emit('saveArticle', value);
};
const localTitle = ref(props.article?.title ?? '');
const localContent = ref(props.article?.content ?? '');
// this will only send the data to the backend
// but will not update the local state preventing unnecessary re-renders
// since the data is already saved and we keep the editor text as the source of truth
const quickSave = debounce(
value => emit('saveArticleAsync', value),
400,
false
// Sync local state when navigating to a different article or on initial fetch
watch(
() => props.article?.id,
newId => {
if (newId) {
localTitle.value = props.article?.title ?? '';
localContent.value = props.article?.content ?? '';
}
}
);
// 2.5 seconds is enough to know that the user has stopped typing and is taking a pause
// so we can save the data to the backend and retrieve the updated data
// this will update the local state with response data
// Only use to save for existing articles
const saveAndSyncDebounced = debounce(saveAndSync, 2500, false);
const debouncedSave = debounce(value => emit('saveArticle', value), 500, false);
const handleSave = value => {
if (isNewArticle.value) return;
quickSave(value);
saveAndSyncDebounced(value);
debouncedSave(value);
};
const articleTitle = computed({
get: () => props.article.title,
get: () => localTitle.value,
set: value => {
localTitle.value = value;
handleSave({ title: value });
},
});
const localContent = ref(props.article.content || '');
const articleContent = computed({
get: () => props.article.content,
get: () => localContent.value,
set: content => {
localContent.value = content;
handleSave({ content });
@@ -132,7 +126,7 @@ const handleCreateArticle = event => {
/>
<ArticleEditorControls
:article="article"
@save-article="saveAndSync"
@save-article="values => emit('saveArticle', values)"
@set-author="setAuthorId"
@set-category="setCategoryId"
/>