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feat: Ability to customise the email sender name [CW-1629] (#7345)

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Tejaswini Chile
2023-07-04 20:46:01 +05:30
committed by GitHub
parent 3c4514c9f7
commit 71837bedf9
16 changed files with 411 additions and 38 deletions
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35
app/mailers/conversation_reply_mailer.rb
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@@ -79,14 +79,31 @@ class ConversationReplyMailer < ApplicationMailer
@conversation.messages.chat.where.not(message_type: :incoming)&.last
end
def sender_name
@sender_name ||= current_message&.sender&.available_name || @agent&.available_name || 'Notifications'
def sender_name(sender_email)
if @inbox.friendly?
I18n.t('conversations.reply.email.header.friendly_name', sender_name: custom_sender_name, business_name: business_name,
from_email: sender_email)
else
I18n.t('conversations.reply.email.header.professional_name', business_name: business_name, from_email: sender_email)
end
end
def current_message
@message || @conversation.messages.outgoing.last
end
def custom_sender_name
current_message&.sender&.available_name || @agent&.available_name || 'Notifications'
end
def business_name
@inbox.business_name || @inbox.name
end
def from_email
should_use_conversation_email_address? ? parse_email(@account.support_email) : parse_email(inbox_from_email_address)
end
def mail_subject
subject = @conversation.additional_attributes['mail_subject']
return "[##{@conversation.display_id}] #{I18n.t('conversations.reply.email_subject')}" if subject.nil?
@@ -101,26 +118,18 @@ class ConversationReplyMailer < ApplicationMailer
def reply_email
if should_use_conversation_email_address?
I18n.t('conversations.reply.email.header.reply_with_name', assignee_name: sender_name, inbox_name: @inbox.name,
reply_email: "#{@conversation.uuid}@#{@account.inbound_email_domain}")
sender_name("reply+#{@conversation.uuid}@#{@account.inbound_email_domain}")
else
@inbox.email_address || @agent&.email
end
end
def from_email_with_name
if should_use_conversation_email_address?
I18n.t('conversations.reply.email.header.from_with_name', assignee_name: sender_name, inbox_name: @inbox.name,
from_email: parse_email(@account.support_email))
else
I18n.t('conversations.reply.email.header.from_with_name', assignee_name: sender_name, inbox_name: @inbox.name,
from_email: parse_email(inbox_from_email_address))
end
sender_name(from_email)
end
def channel_email_with_name
I18n.t('conversations.reply.channel_email.header.reply_with_name', assignee_name: sender_name, inbox_name: @inbox.name,
from_email: @channel.email)
sender_name(@channel.email)
end
def parse_email(email_string)