feat: Ability to customise the email sender name [CW-1629] (#7345)
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@@ -391,6 +391,25 @@
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"ENABLED": "Enabled",
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"DISABLED": "Disabled"
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},
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"SENDER_NAME_SECTION": {
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"TITLE": "Sender name",
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"SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
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"FOR_EG": "For eg:",
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"FRIENDLY": {
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"TITLE": "Friendly",
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"FROM": "from",
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"SUBTITLE": "Add the name of the agent who sent the reply in the sender name to make it friendly."
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},
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"PROFESSIONAL": {
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"TITLE": "Professional",
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"SUBTITLE": "Use only the configured business name as the sender name in the email header."
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},
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"BUSINESS_NAME": {
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"BUTTON_TEXT": "+ Configure your business name",
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"PLACEHOLDER": "Enter your business name",
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"SAVE_BUTTON_TEXT": "Save"
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}
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},
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"ALLOW_MESSAGES_AFTER_RESOLVED": {
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"ENABLED": "Enabled",
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"DISABLED": "Disabled"
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@@ -454,7 +473,9 @@
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"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
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"AUTO_ASSIGNMENT": "Enable auto assignment",
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"ENABLE_CSAT": "Enable CSAT",
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"SENDER_NAME_SECTION": "Enable Agent Name in Email",
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"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
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"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
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"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
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"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
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"LOCK_TO_SINGLE_CONVERSATION": "Lock to single conversation",
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