feat: Ability to customise the email sender name [CW-1629] (#7345)

This commit is contained in:
Tejaswini Chile
2023-07-04 20:46:01 +05:30
committed by GitHub
parent 3c4514c9f7
commit 71837bedf9
16 changed files with 411 additions and 38 deletions

View File

@@ -391,6 +391,25 @@
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"SENDER_NAME_SECTION": {
"TITLE": "Sender name",
"SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
"FOR_EG": "For eg:",
"FRIENDLY": {
"TITLE": "Friendly",
"FROM": "from",
"SUBTITLE": "Add the name of the agent who sent the reply in the sender name to make it friendly."
},
"PROFESSIONAL": {
"TITLE": "Professional",
"SUBTITLE": "Use only the configured business name as the sender name in the email header."
},
"BUSINESS_NAME": {
"BUTTON_TEXT": "+ Configure your business name",
"PLACEHOLDER": "Enter your business name",
"SAVE_BUTTON_TEXT": "Save"
}
},
"ALLOW_MESSAGES_AFTER_RESOLVED": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
@@ -454,7 +473,9 @@
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
"AUTO_ASSIGNMENT": "Enable auto assignment",
"ENABLE_CSAT": "Enable CSAT",
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
"LOCK_TO_SINGLE_CONVERSATION": "Lock to single conversation",