feat: Update the design for SLA policy management pages (#9136)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com>
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@@ -4,22 +4,9 @@
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"ADD_ACTION": "Add SLA",
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"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
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"LEARN_MORE": "Learn more about SLA",
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"HEADER_BTN_TXT": "Add SLA",
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"LOADING": "Fetching SLAs",
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"SEARCH_404": "There are no items matching this query",
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"SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
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"LIST": {
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"404": "There are no SLAs available in this account.",
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"TITLE": "Manage SLA",
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"DESC": "SLAs: Friendly promises for great service!",
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"TABLE_HEADER": [
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"Name",
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"Description",
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"FRT",
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"NRT",
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"RT",
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"Business Hours"
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],
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"BUSINESS_HOURS_ON": "Business hours on",
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"BUSINESS_HOURS_OFF": "Business hours off",
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"RESPONSE_TYPES": {
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