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fix(slack): Show correct sender name and avatar for Slack replies (#13624)

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This commit is contained in:
Muhsin Keloth
2026-02-26 14:45:15 +04:00
committed by GitHub
parent 109b43aadb
commit 6b3f1114fd
4 changed files with 151 additions and 20 deletions
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17
app/javascript/dashboard/components-next/message/Message.vue
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@@ -129,6 +129,7 @@ const props = defineProps({
inReplyTo: { type: Object, default: null }, // eslint-disable-line vue/no-unused-properties
isEmailInbox: { type: Boolean, default: false },
private: { type: Boolean, default: false },
additionalAttributes: { type: Object, default: () => ({}) }, // eslint-disable-line vue/no-unused-properties
sender: { type: Object, default: null },
senderId: { type: Number, default: null },
senderType: { type: String, default: null },
@@ -172,7 +173,10 @@ const variant = computed(() => {
return MESSAGE_VARIANTS.AGENT;
}
const isBot = !props.sender || props.sender.type === SENDER_TYPES.AGENT_BOT;
const isBot =
props.sender?.type === SENDER_TYPES.AGENT_BOT ||
props.senderType === SENDER_TYPES.AGENT_BOT ||
(!props.sender && !props.additionalAttributes?.senderName);
if (isBot && props.messageType === MESSAGE_TYPES.OUTGOING) {
return MESSAGE_VARIANTS.BOT;
}
@@ -450,12 +454,13 @@ const avatarInfo = computed(() => {
};
}
// If no sender, return bot info
// If no sender, check for Slack (or other integration) sender info
if (!props.sender) {
return {
name: t('CONVERSATION.BOT'),
src: '',
};
const { senderName, senderAvatarUrl } = props.additionalAttributes || {};
if (senderName) {
return { name: senderName, src: senderAvatarUrl ?? '' };
}
return { name: t('CONVERSATION.BOT'), src: '' };
}
const { sender } = props;

14
app/javascript/widget/components/AgentMessage.vue
View File

@@ -72,6 +72,10 @@ export default {
return this.message.sender.available_name || this.message.sender.name;
}
if (this.message.additional_attributes?.sender_name) {
return this.message.additional_attributes.sender_name;
}
if (this.useInboxAvatarForBot) {
return this.channelConfig.websiteName;
}
@@ -87,9 +91,13 @@ export default {
return displayImage;
}
return this.message.sender
? this.message.sender.avatar_url
: displayImage;
if (this.message.sender) {
return this.message.sender.avatar_url;
}
return (
this.message.additional_attributes?.sender_avatar_url || displayImage
);
},
hasRecordedResponse() {
return (