feat: Execute macro actions, for the conversation (#5066)
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@@ -1,8 +1,8 @@
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class AutomationRules::ActionService
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class AutomationRules::ActionService < ActionService
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def initialize(rule, account, conversation)
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super(conversation)
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@rule = rule
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@account = account
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@conversation = conversation
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Current.executed_by = rule
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end
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@@ -41,22 +41,6 @@ class AutomationRules::ActionService
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end
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end
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def mute_conversation(_params)
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@conversation.mute!
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end
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def snooze_conversation(_params)
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@conversation.snoozed!
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end
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def resolve_conversation(_params)
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@conversation.resolved!
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end
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def change_status(status)
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@conversation.update!(status: status[0])
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end
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def send_webhook_event(webhook_url)
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payload = @conversation.webhook_data.merge(event: "automation_event.#{@rule.event_name}")
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WebhookJob.perform_later(webhook_url[0], payload)
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@@ -70,26 +54,6 @@ class AutomationRules::ActionService
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mb.perform
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end
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def assign_team(team_ids = [])
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return unless team_belongs_to_account?(team_ids)
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@conversation.update!(team_id: team_ids[0])
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end
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def assign_best_agent(agent_ids = [])
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return unless agent_belongs_to_account?(agent_ids)
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@agent = @account.users.find_by(id: agent_ids)
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@conversation.update!(assignee_id: @agent.id) if @agent.present?
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end
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def add_label(labels)
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return if labels.empty?
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@conversation.add_labels(labels)
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end
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def send_email_to_team(params)
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teams = Team.where(id: params[0][:team_ids])
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@@ -97,18 +61,4 @@ class AutomationRules::ActionService
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TeamNotifications::AutomationNotificationMailer.conversation_creation(@conversation, team, params[0][:message])&.deliver_now
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end
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end
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def agent_belongs_to_account?(agent_ids)
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@account.agents.pluck(:id).include?(agent_ids[0])
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end
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def team_belongs_to_account?(team_ids)
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@account.team_ids.include?(team_ids[0])
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end
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def conversation_a_tweet?
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return false if @conversation.additional_attributes.blank?
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@conversation.additional_attributes['type'] == 'tweet'
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end
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end
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