feat: Execute macro actions, for the conversation (#5066)

app/services/action_service.rb

@@ -0,0 +1,57 @@
+class ActionService
+  def initialize(conversation)
+    @conversation = conversation
+  end
+
+  def mute_conversation(_params)
+    @conversation.mute!
+  end
+
+  def snooze_conversation(_params)
+    @conversation.snoozed!
+  end
+
+  def resolve_conversation(_params)
+    @conversation.resolved!
+  end
+
+  def change_status(status)
+    @conversation.update!(status: status[0])
+  end
+
+  def add_label(labels)
+    return if labels.empty?
+
+    @conversation.add_labels(labels)
+  end
+
+  def assign_best_agent(agent_ids = [])
+    return unless agent_belongs_to_account?(agent_ids)
+
+    @agent = @account.users.find_by(id: agent_ids)
+
+    @conversation.update!(assignee_id: @agent.id) if @agent.present?
+  end
+
+  def assign_team(team_ids = [])
+    return unless team_belongs_to_account?(team_ids)
+
+    @conversation.update!(team_id: team_ids[0])
+  end
+
+  private
+
+  def agent_belongs_to_account?(agent_ids)
+    @account.agents.pluck(:id).include?(agent_ids[0])
+  end
+
+  def team_belongs_to_account?(team_ids)
+    @account.team_ids.include?(team_ids[0])
+  end
+
+  def conversation_a_tweet?
+    return false if @conversation.additional_attributes.blank?
+
+    @conversation.additional_attributes['type'] == 'tweet'
+  end
+end

app/services/automation_rules/action_service.rb

@@ -1,8 +1,8 @@
-class AutomationRules::ActionService
+class AutomationRules::ActionService < ActionService
   def initialize(rule, account, conversation)
+    super(conversation)
     @rule = rule
     @account = account
-    @conversation = conversation
     Current.executed_by = rule
   end
 
@@ -41,22 +41,6 @@ class AutomationRules::ActionService
     end
   end
 
-  def mute_conversation(_params)
-    @conversation.mute!
-  end
-
-  def snooze_conversation(_params)
-    @conversation.snoozed!
-  end
-
-  def resolve_conversation(_params)
-    @conversation.resolved!
-  end
-
-  def change_status(status)
-    @conversation.update!(status: status[0])
-  end
-
   def send_webhook_event(webhook_url)
     payload = @conversation.webhook_data.merge(event: "automation_event.#{@rule.event_name}")
     WebhookJob.perform_later(webhook_url[0], payload)
@@ -70,26 +54,6 @@ class AutomationRules::ActionService
     mb.perform
   end
 
-  def assign_team(team_ids = [])
-    return unless team_belongs_to_account?(team_ids)
-
-    @conversation.update!(team_id: team_ids[0])
-  end
-
-  def assign_best_agent(agent_ids = [])
-    return unless agent_belongs_to_account?(agent_ids)
-
-    @agent = @account.users.find_by(id: agent_ids)
-
-    @conversation.update!(assignee_id: @agent.id) if @agent.present?
-  end
-
-  def add_label(labels)
-    return if labels.empty?
-
-    @conversation.add_labels(labels)
-  end
-
   def send_email_to_team(params)
     teams = Team.where(id: params[0][:team_ids])
 
@@ -97,18 +61,4 @@ class AutomationRules::ActionService
       TeamNotifications::AutomationNotificationMailer.conversation_creation(@conversation, team, params[0][:message])&.deliver_now
     end
   end
-
-  def agent_belongs_to_account?(agent_ids)
-    @account.agents.pluck(:id).include?(agent_ids[0])
-  end
-
-  def team_belongs_to_account?(team_ids)
-    @account.team_ids.include?(team_ids[0])
-  end
-
-  def conversation_a_tweet?
-    return false if @conversation.additional_attributes.blank?
-
-    @conversation.additional_attributes['type'] == 'tweet'
-  end
 end

app/services/macros/execution_service.rb

@@ -0,0 +1,38 @@
+class Macros::ExecutionService < ActionService
+  def initialize(macro, conversation, user)
+    super(conversation)
+    @macro = macro
+    @account = macro.account
+    Current.user = user
+  end
+
+  def perform
+    @macro.actions.each do |action|
+      action = action.with_indifferent_access
+      begin
+        send(action[:action_name], action[:action_params])
+      rescue StandardError => e
+        ChatwootExceptionTracker.new(e, account: @account).capture_exception
+      end
+    end
+  ensure
+    Current.reset
+  end
+
+  private
+
+  def send_webhook_event(webhook_url)
+    payload = @conversation.webhook_data.merge(event: "macro_event.#{@macro.name}")
+    WebhookJob.perform_later(webhook_url[0], payload)
+  end
+
+  def send_message(message)
+    return if conversation_a_tweet?
+
+    params = { content: message[0], private: false, content_attributes: { macro_id: @macro.id } }
+    mb = Messages::MessageBuilder.new(nil, @conversation, params)
+    mb.perform
+  end
+
+  def send_email_to_team(_params); end
+end